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Hotel Indigo London - Kensington by IHG

4.0 star property
Hotel with a restaurant, near Hyde Park

Photo gallery for Hotel Indigo London - Kensington by IHG

Free minibar, in-room safe, desk, laptop workspace
Exterior
Breakfast, lunch, dinner served; international cuisine, garden views
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
The current price is NZ$293
includes taxes & fees
15 Dec - 16 Dec

Explore the area

View map
34-44 Barkston Gardens, London, England, SW5 0EW
  • Place, Cromwell Road
    ‪4 min walk‬
  • Place, Kensington High Street
    ‪12 min walk‬
  • Place, Stamford Bridge Stadium
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(21 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Pillow-top bed
Portable fan
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed

8.2 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Pillow-top bed
Portable fan
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Portable fan
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed (Extra Bed)

Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed (Extra Bed)

8.6 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Portable fan
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Free minibar, in-room safe, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Portable fan
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Portable fan
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Queen Bed (Extra Bed)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed (Extra Bed)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Portable fan
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Portable fan
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

London

Hotel Indigo London - Kensington by IHG puts you in the heart of London, within a 20-minute stroll of popular places like Imperial College London and Natural History Museum. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Kensington Quarter, serves international cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. English breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 20-minute walk of this 4-property class London City Centre hotel include Kensington High Street and Kensington Gardens.

What's nearby

  • Cromwell Road - 4 min walk - 0.4 km
  • Bupa Cromwell Hospital - 6 min walk - 0.6 km
  • Kensington High Street - 12 min walk - 1.1 km
  • Stamford Bridge Stadium - 14 min walk - 1.2 km
  • Natural History Museum - 16 min walk - 1.4 km

Getting around

  • Earl's Court Station - 4 min walk
  • West Brompton Station - 10 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪The Blackbird, Earl's Court - ‬1 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Courtfield - ‬2 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Hotel Indigo London - Kensington by IHG

Hotel with a restaurant, near Hyde Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Hotel Indigo London - Kensington by IHG also features tour/ticket assistance, concierge services, and laundry facilities.

This 4-star London hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Indigo London - Kensington by IHG offers 100 accommodations with iPod docking stations and free minibar items. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7 AM to 11 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kensington Quarter

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo London Kensington Earl's Ct
Indigo London Kensington Earl's Ct
Hotel Indigo London Kensington
Indigo London Kensington
Hotel Indigo London Kensington - Earl's Court England
Hotel Indigo London Kensington
Hotel Indigo London Kensington an IHG Hotel
Hotel Indigo London - Kensington by IHG Hotel
Hotel Indigo London - Kensington by IHG London
Hotel Indigo London - Kensington by IHG Hotel London

Frequently asked questions

What is the cancellation policy at Hotel Indigo London - Kensington by IHG?

Hotel Indigo London - Kensington by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo London - Kensington by IHG?

As of 3 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo London - Kensington by IHG on 15 Dec 2025 start from NZ$292.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Indigo London - Kensington by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel Indigo London - Kensington by IHG is a hit with families.

Does Hotel Indigo London - Kensington by IHG serve breakfast?

Yeah, our visitors love the English brekkie here! Served daily between 7 AM and 11 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hotel Indigo London - Kensington by IHG?

No, Hotel Indigo London - Kensington by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo London - Kensington by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Indigo London - Kensington by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Indigo London - Kensington by IHG?

Furry friends are welcome at Hotel Indigo London - Kensington by IHG, with food and water bowls on offer.

Reviews

Hotel Indigo London - Kensington by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 564 out of 1002 reviews
Rating 8 - Good. 309 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

Reviews

10/10 Excellent

Sai

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel. Almost feels like a 5 star! For the high standard and location of the hotel, it is well worth the price! Staff were very helpful, Room was very clean, massive bathroom and a decent breakfast. I would definitely stay here again on my next visit to Kensington.
Stayed 1 night in Aug 2025

10/10 Excellent

Desiree

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff. Kudos to Victor for excellent service.
Stayed 6 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One night before heading to the airport. This hotel was perfect for getting to Heathrow on the Piccadilly line.
Stayed 1 night in Jul 2025

10/10 Excellent

Neil, Biglerville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff with a wonderful breakfast. Have stayed here several times and have never had a bad experience.
Stayed 3 nights in Jul 2025

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great stay! Staff are lovely, building is old but put room is nice, just the bathroom is mouldy and need to repaint
Stayed 3 nights in Jul 2025

10/10 Excellent

Ziliang

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay, close to museums and parks
Stayed 3 nights in Jun 2025

2/10 Terrible

Ronald

Travelled with group
Disliked: Staff & service, room comfort

Rip Off Hotel Indigo London at Kensington

When we checked in the air conditioning did not work in the hotel. We informed the manager that we would check out the next morning because the AC did not work and there was a summer heat wave. We asked to speak to the manager who was no where to be found for 2 days. We checked out and 2 days later they charged us for 2 nights even though we spent only 1 night at the hotel. No concern, no caring, no hospitality and terrible customer service. Rip off hotel!
Stayed 6 nights in Jun 2025

10/10 Excellent

June

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was quaint-very typical "British" feeling-small for 2 but sufficient since we weren't in the room but to sleep. The bathroom was ok...the shower was not ideal. The handheld shower head mount was coming off the wall--and you couldn't take a shower without water getting on the floor outside the shower. It was nice that it had both an overhead and handheld shower heads, though! Breakfast was only ok, but that's probably more a personal preference. If purchased ahead of time there is a significant savings. It includes a nice continental breakfast combined with ordering off the "hot menu". The coffee was good-espresso, cappuccino, or just coffee is included unless you order a la carte. The location is very close to the Earl's Court Underground station which can take you to just about anywhere in London you want to go. Hotel is also only a mile or so from the "museum district" so very walkable which was nice. Several places to eat between the hotel and the Underground-fast food and sit down. Amanda at the front desk was delightful! She helped make our stay a pleasure and was very helpful with directions, etc.!
Stayed 2 nights in Jun 2025

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roger and Richard went above and beyond serving a delicious breakfast each morning included with room. Excellent location with restaurants and grocery next door. Clean. Close to subway as well.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent 1 night in the hotel as a family of 3. The hotel was very helpful to get a cot set up for our daughter. The rooms were spacious enough to not feel cramped. Good water pressure in the shower.
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Benny

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra special staff attention to everyone. So polite and willing to help.
Stayed 5 nights in Jun 2025

8/10 Good

Ashish

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful breakfast with great service and staff. A shout out to Anjali, Shanel, Sharven, Richard and Henry who were very helpful and professional! We stayed there for five nights and found the location perfect with a number of nearby restaurants and a super close tube station. The rooms are well appointed. However the shower drain was not good and the shower floor design so flawed that the only way to avoid an overflow was to interrupt the shower every minute or two to allow the water to drain.
Stayed 5 nights in Jun 2025

10/10 Excellent

Xiaofei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 7 nights there and had a great experience!
Stayed 7 nights in Jun 2025

6/10 Okay

Lorraine

Travelled with partner
Liked: Cleanliness
I booked a Premier Queen room 27m-32m. On arrival at the property I was optomistic as it's in a great location and the building is beautiful. We were allocated a room in the basement and on entry into the room I was really disappointed by how small it was. The bathroom was very tired, the door was in a terrible state with damage due to damp, and there were no hooks or a towel rail so nowhere to hang wet towels. Due to the location of the room, there was a lot of noise due to being near a staff area and looked out onto the area where the bins are located. I have stayed in many Indigo properties and I was really disappointed with this stay.
Stayed 1 night in Jun 2025

4/10 Poor

Laureen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
So this was my second time staying here within one week. I went to Liverpool for three days in between the two states. Come back the gentleman at the desk actually remembered me and yet assigned me to a room that I can only describe as a dungeon. Literally underground with a window that looked out into an interior courtyard where there was scaffolding. Had to step up into the bathroom. It was awful. The bed was like a rock. The pillows were worse and it was to say the least not a good deal. London is one of those cities with thousands and thousands of options so this will not be one that I will choose again.
Stayed 2 nights in Jun 2025

6/10 Okay

Laureen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
It’s a decent place in a nice location. Very close to a tube station and some dining options. The hotel is a little bit rundown. The rooms are very small and not that well designed but we will stay there again.
Stayed 2 nights in Jun 2025

6/10 Okay

Anita

Liked: Cleanliness, staff & service
The room was small and cramped and there was a TV installed on a table at the foot of the bed making the room even more cramped. The AC wasn't working properly in my room and there was a large fan taking up even more space. The hotel felt run down too. So disappointing. I loved this hotel 2 years ago. I won't return.
Stayed 2 nights in May 2025

6/10 Okay

Robert, Seguin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stairs at the entrance are difficult for rolling luggage. Good location for the Piccadilly line to Heathrow!
Stayed 2 nights in May 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time staying at the hotel. Convenient location, 2 minute walk from Earls Court Tube station in a quiet street.
Stayed 3 nights in Apr 2025