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Hotel Metro

3.5 star property
Art Deco hotel in London

Photo gallery for Hotel Metro

Marvelous Room, Studio Suite, Queen Bed, Courtyard View | Living area
Interior detail
Exterior
Lobby lounge
Loft, 1 King Bed, Bathtub, City View | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

View map
32 Covent Market Place, London, ON, N6A 1E8
  • Place, Budweiser Gardens
    ‪2 min walk‬
  • Place, London Music Hall
    ‪3 min walk‬
  • Place, University of Western Ontario
    ‪4 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪16 min drive‬

Room options

View all photos for Marvelous Room, Studio Suite, Queen Bed, Courtyard View

Marvelous Room, Studio Suite, Queen Bed, Courtyard View | Living area

Marvelous Room, Studio Suite, Queen Bed, Courtyard View

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Marvellous Room, 2 Double Beds, Courtyard View

Marvellous Room, 2 Double Beds, Courtyard View | View from room

Marvellous Room, 2 Double Beds, Courtyard View

10.0 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Marvellous Room, 1 King Bed, City View or Courtyard View

Marvellous Room, 1 King Bed, City View or Courtyard View

Marvellous Room, 1 King Bed, City View or Courtyard View

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Marvellous Room, 1 Queen Bed, City View or Courtyard View

Marvellous Room, 1 Queen Bed, City View or Courtyard View

Marvellous Room, 1 Queen Bed, City View or Courtyard View

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Loft, 1 King Bed, Bathtub, City View

Loft, 1 King Bed, Bathtub, City View | Living area

Loft, 1 King Bed, Bathtub, City View

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

London

Hotel Metro places you in the heart of London, steps from Budweiser Gardens and 2.9 km (1.8 mi) from University of Western Ontario. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .This business-friendly hotel offers free WiFi in public areas, concierge services and limo/town car service. Other amenities include coffee/tea in a common area, express check-in and express check-out. .Sights within a 10-minute walk of this 3.5-property class Downtown London hotel include Covent Garden Market and Museum London.

What's nearby

  • Budweiser Gardens - 2 min walk - 0.2 km
  • London Music Hall - 3 min walk - 0.3 km
  • Victoria Park - 6 min walk - 0.6 km
  • Harris Park - 6 min walk - 0.6 km
  • University of Western Ontario - 4 min drive - 2.9 km

Getting around

  • London Station - 6 min walk
  • London, ON (YXU-London Intl.) - 17 min drive

Restaurants

  • ‪The Works Gourmet Burger Bistro - ‬2 min walk
  • ‪Saga Board Games & Coffee - ‬2 min walk
  • ‪Chaucer's Pub - ‬3 min walk
  • ‪Fitz Rays - ‬2 min walk
  • ‪Thaifoon Restaurant - ‬2 min walk

About this property

Hotel Metro

Art Deco hotel in London
As a guest of Hotel Metro, you'll find tour/ticket assistance, coffee/tea in common area, and concierge services. WiFi and wired Internet are free in public spaces. The business-friendly Hotel Metro also features dry cleaning/laundry services, limo service, and express check-in.

This 3.5-star London hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 4 levels
  • Built in 2009
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site
Hotel Metro offers 20 accommodations with iPod docking stations and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

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  • Pet-friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CAD 29.38 per day)
  • Limo/town car service

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Microwave on request
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: CAD 65.00 per pet, per night (maximum CAD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay
  • Breakage deposit: CAD 150 per stay (for stays between 1 January and 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 29.38 per day(656 ft away; open 24 hours)
  • Pet fee: CAD 65.00 per pet, per night (maximum CAD100 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Metro London
Metro London
Hotel Metro Hotel
Hotel Metro London
Hotel Metro Hotel London

Frequently asked questions

What is the cancellation policy at Hotel Metro?

Hotel Metro offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Hotel Metro a romantic place to stay?

A champagne service and romance packages, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Metro.

Is there a free airport shuttle available at Hotel Metro?

No, Hotel Metro does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Metro?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hotel Metro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1008 reviews
Rating 8 - Good. 210 out of 1008 reviews
Rating 6 - Okay. 90 out of 1008 reviews
Rating 4 - Poor. 25 out of 1008 reviews
Rating 2 - Terrible. 28 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Shaheen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Arrived late at night to a hotel in a construction zone, with boarded-up properties around the hotel. Room had no separation to the bathroom which allowed for no privacy making the stay with my teenage son very awkward!
Stayed 1 night in Jul 2025

8/10 Good

Kim

Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sadly this area of town is not what it used to be. There was also significant construction across the street.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great boutique hotel!

Riley at the front desk was SUPER helpful! She did an outstanding job of making sure my room would be available a little earlier and gave me great tips on places to eat around the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Great all around experience kind of like a diamond in the rough due to the new construction
Stayed 1 night in Jun 2025

6/10 Okay

James

Travelled with partner
This was our 4th stay here. It’s not as clean as the last few times. We had ants in our room which I told Guest Services about twice and they didn’t seem to be bothered by it. The room also had a strong odor. The property around has gone down hill very fast since we stayed last 2 years ago. When we left to get breakfast before check out there were crack Pipes in the walkway of the lobby entrance outside. After alerting the front desk person she said she knew but they were never moved or cleaned up. Good value for your $ I guess. Location is great for concerts and easy to park at.
Stayed 1 night in Jul 2025

10/10 Excellent

Justine

Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ayden

Stayed 1 night in Jun 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, though brief. Arrived late and left early. Very tall spacious room with grand window and brick feature wall. One odd thing for us was the tub and shower both right there exposed in the room… okay for some peooke but not okay for others.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous facility. Would stay again. Have already recommended to friends hand family
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Stayed 2 nights in Jun 2025

8/10 Good

Karen, Guelph

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is great. Nice and clean. Service was good. Room aesthetic and style is so nice. Was a really hot weekend but couldn’t turn the temperature down in the room due to the eco settings.
Stayed 2 nights in Jul 2025

10/10 Excellent

SK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room!! Large space and large bathroom!!
Stayed 1 night in Jun 2025

4/10 Poor

David

Stayed 2 nights in Jun 2025

8/10 Good

Irene

The hotel room was great. Parking to unload and load the car was not great. Staff did not help or offer ideas though there was ongoing construction
Stayed 3 nights in Jun 2025

8/10 Good

Lily

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

8/10 Good

andrea, Bath

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We seek out boutique style hotels when we can. It was a little hard to find as I didn’t really know what the outside looked like. The area around is under a major revamp so not a great area for walking around but we did find a fabulous coffee in the market across the street and a restaurant for dinner as well. There is also more homeless and troubled people that are around this area.
Stayed 1 night in Jun 2025

10/10 Excellent

Josee

Stayed 2 nights in May 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Stayed 1 night in Jun 2025