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The Prime London Hotel

Property class: 3.5

Photo gallery for The Prime London Hotel

A multi-story building with a classic architectural style, featuring a prominent entrance with a sign, and is located on a street with parked cars.
A reception area with a check-out counter, a small table with a vase of flowers, and a leather bench with a magazine.
A hotel lobby with a reception desk, a glass door entrance, and a view of the street outside.
A modern bathroom with a bathtub, toilet, and sink.
A hotel room with a large bed, a TV mounted on the wall, and a window with curtains.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Housekeeping
The current price is NZ$184
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
9 Knaresborough Place, London, England, SW5 0TP
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪11 min walk‬
  • Place, Kensington Gardens
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪51 min drive‬

Room options

View all photos for Club Double or Twin Room

A hotel room with two beds, a large window with curtains, a painting of a tree, and a nightstand with a lamp.

Club Double or Twin Room

7.6 out of 10
Good
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

A hotel room with a large bed, a TV mounted on the wall, and a window with curtains.

Superior Double Room

8.0 out of 10
Very good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Double Room, 1 Large Twin Bed

A hotel room with a large bed, a nightstand, a mirror, and a door leading to a bathroom.

Small Double Room, 1 Large Twin Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Basement Small Double Room

A hotel room with a large bed, a wooden wardrobe, a painting on the wall, and a small table with a cup.

Basement Small Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

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About the area

London

The Prime London Hotel places you in the centre of London, within just a 15-minute stroll of popular places like Kensington High Street and Natural History Museum. Highlights at this hotel include in-room free WiFi and Smart TVs. .This hotel has free WiFi in public areas, luggage storage and a lift. .Attractions within a 20-minute walk of this 3.5-property class London City Centre hotel include Kensington Gardens and Kensington Palace.

What's nearby

  • Cromwell Road - 1 min walk - 0.2 km
  • Kensington High Street - 11 min walk - 0.9 km
  • Imperial College London - 13 min walk - 1.1 km
  • Kensington Gardens - 15 min walk - 1.3 km
  • Natural History Museum - 15 min walk - 1.3 km

Getting around

  • Earl's Court Station - 8 min walk
  • West Brompton Station - 12 min walk
  • London (LCY-London City) - 68 min drive

Restaurants

  • ‪The Blackbird, Earl's Court - ‬4 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪Cast Iron Bar & Grill - ‬1 min walk
  • ‪Over Under Coffee - ‬3 min walk
  • ‪McDonald's - ‬4 min walk

About this property

The Prime London Hotel

The Prime London Hotel offers its guests a lift. WiFi is free in public spaces. A complete renovation of The Prime London Hotel was completed in March 2022.

Smoking is allowed in designated areas at this 3.5-star London hotel.

  • 1 building
  • 21 guestrooms or units
  • 6 levels
  • Front desk (limited hours)
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
The Prime London Hotel offers 21 accommodations with laptop-compatible safes and complimentary bottles of water. Memory foam beds feature Egyptian cotton sheets. 42-inch Smart televisions come with satellite channels and Netflix. Bathrooms include a bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Designated smoking areas
  • Renovated entire property - March 2022

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Alcohol isn't served at The Prime London Hotel.

Property is also known as

Hotel Moonlight London
Hotel Moonlight
The Prime London Hotel Hotel
The Prime London Hotel London
The Prime London Hotel Hotel London

Frequently asked questions

What is the cancellation policy at The Prime London Hotel?

The Prime London Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Prime London Hotel?

As of 8 Oct 2026, prices found for a 1-night stay for 2 adults at The Prime London Hotel on 1 Nov 2026 start from NZ$184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at The Prime London Hotel?

No, The Prime London Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Prime London Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Prime London Hotel?

No, pets are not allowed.

The Prime London Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 142 out of 233 reviews
Rating 8 - Good. 58 out of 233 reviews
Rating 6 - Okay. 21 out of 233 reviews
Rating 4 - Poor. 6 out of 233 reviews
Rating 2 - Terrible. 6 out of 233 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, the AC worked great, the bathtub was a real added value after the long days of walking.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just a short walk from Earl's Court station. Clean, quiet, comfortable room, friendly staff, and excellent value for London. Would definitely stay here again.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was pleasant. Sadly no air-con but a minor complaint for a well placed and reasonably priced place
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Prime for 5 days. The staff was very attentive and helpful. I highly recommend them for your stay. It is centrally located with plenty of different restaurants and shops. Cannot say enough at how wonderful the staff.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very lovely staff. Would happily stay here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 17 year old son and I came to London from Canada for a concert. The hotel is perfectly located with easy access to the underground and wonderful restaurant options near by. The staff were remarkably friendly and ensured we had everything we needed. The room was clean, comfortable and cozy! I would stay there again in a heartbeat.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From our arrival it was obvious how lovely and helpful the lady on reception was, really great. Our room was spotless, twin room, so comfortable and very quiet, just what we wanted, no noise at all. I would stay here again. The perfect location for both Kensington and Hyde Park, Albert Hall and museums all nearby.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice little hotel which knocks the spots off the big-boy chains by it's very professional and personable staff. The only thing missing was effective air conditioning but many others don't have this either. Cleanliness and great staff will ensure we're back again :-)
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and welcoming. The location was very convenient. I loved my 1st trip to London and I will stay here again! Hopefully very soon!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel, close to Earls Court station, where the staff are super friendly and helpful, and the price is very reasonable. It was the hottest weekend in May, so the room was a little warm, but fans were provided to help us sleep. The room was comfortable and fairly quiet, and the fruit and water provided was much appreciated.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Very friendly staff and clean quite rooms.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
So pleased we came across this hotel. It was clean comfortable and the staff we're incredibly friendly and helpful. It's located close to earls court station and a short walk from the venue we were attending (Empress Museum). Although we only stayed one night would definitely recommend and return again should we be visiting that area again. Oh, and massive thank you to the lovely lady on reception who gave us a well needed cold cider drink on arrival!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel was clean , room was comfortable and the staff were very helpful
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It should be mentioned steps are required to enter.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely welcome from Sol after a very long trip. Good location. Super easy to find from the train. Basement apartment was perfect for us. Fan kept us cool on London hottest day. Comfy bed. Great shower . Would stay again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, spotless room, comfortable bed, would recommend.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great boutique hotel conveniently located 1 block from the Earl’s Court tube station. It is not well marked. It is not equipped for those with limited mobility.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel was extremely nice and helpful. They went out of their way to help me.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Hotel ... quite, walkable and convenient.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location near Earls Court tube and easy access to Royal Albert Hall. Nice area around the hotel, felt very safe. Tea and coffee provided, and complimentary fruit in the lobby too. Free refills of water from the machine in lobby, and toiletries and hairdryer provided. Comfy bed! Air conditioning not the most effective on the very top floor - hot all evening, despite a fan also being provided in the room. Didn't spoil our stay! Reception staff also very welcoming.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really excellent stay, lovely staff. Comfortable room and good price.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are nice nicely furnished, and functional. Free fruit and water to one arrival was also appreciated as with tea and coffee available in the room Room tended to the noisy until we close the front door and turn the Aircon on Which drowned out the worst of the street and returning guests. That was extremely comfortable
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
No A/C be careful, hotel is like an oven. Between May and October be aware of that.
Stayed 8 nights in May 2026