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Ilford Grand Hotel

3.0 star property

Photo gallery for Ilford Grand Hotel

Lobby
Premium Apartment, Ensuite (2 Bedroom Apartment Suite) | Lounge
Premium Apartment, Ensuite (2 Bedroom Apartment Suite) | Private kitchen
Deluxe Triple Room, Ensuite
Superior Double or Twin Room, Ensuite | Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$140
includes taxes & fees
14 May - 15 May

Explore the area

View map
130 Cranbrook Rd, Ilford, England, IG1 4LZ
  • Place, Valentines Park
    ‪2 min walk‬
  • Place, Exchange Ilford
    ‪5 min walk‬
  • Place, Ilford Cricket Club
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪119 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Accessible, Ensuite

Deluxe Double or Twin Room, Accessible, Ensuite

Deluxe Double or Twin Room, Accessible, Ensuite

8.8 out of 10
Excellent
(27 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Deluxe Quadruple Room, Accessible, Ensuite

Deluxe Quadruple Room, Accessible, Ensuite

Deluxe Quadruple Room, Accessible, Ensuite

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 2 Single Beds and 1 King Bed

View all photos for Premium Apartment, Ensuite (2 Bedroom Apartment Suite)

Premium Apartment, Ensuite (2 Bedroom Apartment Suite) | Lounge

Premium Apartment, Ensuite (2 Bedroom Apartment Suite)

  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

View all photos for Deluxe Triple Room, Ensuite

Deluxe Triple Room, Ensuite

Deluxe Triple Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 King Bed

View all photos for Superior Double or Twin Room, Ensuite

Superior Double or Twin Room, Ensuite

Superior Double or Twin Room, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Ilford

At Ilford Grand Hotel, you'll be 9.5 km (5.9 mi) from ExCeL Exhibition Centre and 7.3 km (4.5 mi) from Westfield Stratford City. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, a computer station and dry cleaning/laundry services. .Within a 15-minute drive of this 3-property class Valentines hotel, attractions include Thames River and ABBA Arena.

What's nearby

  • Valentines Park - 2 min walk - 0.2 km
  • Exchange Ilford - 5 min walk - 0.4 km
  • Cineworld London - Ilford - 11 min walk - 0.9 km
  • Ilford Cricket Club - 11 min walk - 0.9 km
  • South Park - 4 min drive - 1.7 km

Getting around

  • Gants Hill Underground Station - 2 min drive
  • Ilford Station - 5 min walk
  • London (LCY-London City) - 17 min drive

Restaurants

  • ‪The Great Spoon of Ilford - ‬1 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪Jono's - ‬4 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Moroccan Gardens - ‬6 min walk

About this property

Ilford Grand Hotel

Ilford Grand Hotel offers its guests concierge services, laundry facilities, and dry cleaning/laundry services. A computer station is on site and WiFi is free in public spaces. Ilford Grand Hotel also features a front desk safe and a lift.

This 3-star Ilford hotel is smoke free.

  • 76 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Computer for guest use
  • Lift
  • No smoking on site
Ilford Grand Hotel offers 76 accommodations with an iron/ironing board and blackout curtains. This individually decorated accommodation includes desks. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Similar properties

Bar (on property)
Best Western London Ilford Hotel
Valentines
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
3.6 out of 5, Good, 1,000 reviews
The price is NZ$130
includes taxes & fees
17 May - 18 May
Best Western London Ilford Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Lift (100 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 40 per accommodation, per day
  • Breakage deposit: GBP 40 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: GBP 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device.

Property is also known as

Ilford Grand Hotel Hotel
Ilford Grand Hotel Ilford
Ilford Grand Hotel Hotel Ilford

Frequently asked questions

What is the cancellation policy at Ilford Grand Hotel?

Ilford Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ilford Grand Hotel?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Ilford Grand Hotel on 14 May 2026 start from NZ$140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Ilford Grand Hotel?

No, Ilford Grand Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Ilford Grand Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Ilford Grand Hotel?

No, pets are not allowed.

Ilford Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 148 out of 295 reviews
Rating 8 - Good. 87 out of 295 reviews
Rating 6 - Okay. 31 out of 295 reviews
Rating 4 - Poor. 11 out of 295 reviews
Rating 2 - Terrible. 18 out of 295 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Iesha

Stayed 1 night in Feb 2026

10/10 Excellent

Mahindra

Stayed 5 nights in Jan 2026

6/10 Okay

Thelsa

The amenities in the disabled access room. Needs to be addressed. It is dangerous not to have a seat in the bathroom for a disable person to sit on. I found it extremely difficult to stand, which meant it took a lot longer for me to shower. Not ideal. Fix that problem and i could potentially look at booking to stay again in the future.
Stayed 2 nights in Jan 2026

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities
location local transport
Stayed 4 nights in Dec 2025

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, amenities
Great place to stay thank you
Stayed 2 nights in Jan 2026

10/10 Excellent

FARAH

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, friendly efficient staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

FARAH

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property, excellent staff
Stayed 7 nights in Jan 2026

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel handy for Stratford
Stayed 1 night in Jan 2026

10/10 Excellent

simaben

Stayed 1 night in Jan 2026

10/10 Excellent

FARAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious
Stayed 8 nights in Dec 2025

10/10 Excellent

Tuere

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in the 2 bedroom apartment. Excellent stay and staff. Highly recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

6/10 Okay

Brian, Windsor

Liked: Cleanliness, property conditions & facilities
Everything. You get what you pay for.
Stayed 2 nights in Dec 2025

10/10 Excellent

K

Stayed 1 night in Dec 2025

2/10 Terrible

Salman

Stayed 1 night in Dec 2025

2/10 Terrible

Claire

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The apartment was basic, could do with extra seating! Not the cleanest. But most of all, I left my passports and they refused to send them back. They do not response to emails, and when I phone, they tell me to email…
Stayed 3 nights in Nov 2025

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Cleanliness
Decent location but the bathroom was full of mould
Stayed 4 nights in Dec 2025

2/10 Terrible

Vishnu

Stayed 3 nights in Nov 2025

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, amenities
The check in was unbelievably difficult due to not having photo I D. I have never needed this before at any hitel I have stayed at.
Stayed 1 night in Dec 2025

10/10 Excellent

Shehzad

Liked: Property conditions & facilities
Good
Stayed 2 nights in Sep 2025

2/10 Terrible

Danish

Stayed 1 night in Nov 2025

2/10 Terrible

Danish

Travelled with group
Disliked: Cleanliness, staff & service, amenities
From start to finish, this was one of the worst and most disgusting hotel experiences I have ever had At check-in, the receptionist blatantly refused to acknowledge that I had booked an accessible room, despite me always booking one due to accessibility needs, especially now as my hand is broken and I require more space. He insisted all accessible rooms were sold out and gave me room 418. When I entered, the room was filthy, with dirt all over the walls. I immediately went back downstairs and refused to stay there. After showing my booking confirmation again, he suddenly “found” an accessible room and assigned me room 518. While slightly better, it was still dirty and unacceptable. The next morning at 10:45 am, I informed reception that the room needed servicing and that the toilet drainage was blocked, leaving the bathroom flooded. After being out for several hours, nothing had been done. I requested assistance again multiple times throughout the day, yet no one attended to the issue. Eventually, housekeeping only dropped off two towels and left, without fixing anything. In the evening, I raised the issue again with the same receptionist, who rudely dismissed me and ignored my complaint. His behavior was unprofessional, disrespectful, and shocking. I contacted Hotels.com three times, and they were assured by the hotel that the room would be cleaned, but nothing was ever done. At checkout, I showed the manager photos of the filthy conditions All I received was a brief “sorry”
Stayed 2 nights in Dec 2025

10/10 Excellent

Gurwinder

Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
I had a really good stay at the Ilford Grand Hotel. I was there for one night by myself and the staff were absolutely amazing — genuinely some of the most helpful I’ve come across. They let me store my luggage before check-in, and even allowed my friends (who weren’t staying at the hotel) to leave their bags as well. They also held my luggage after check-out until the afternoon, which made the whole trip much easier. The room itself was clean and nicely presented. The main downside was the bed setup — two single beds pushed together that weren’t the most comfortable. There was also a random fridge on the floor plugged into the wall, which looked a bit out of place, but it didn’t cause any issues at all! One small inconvenience was that although the room had everything for making tea and coffee, there was no kettle provided. Luckily, there’s a coffee shop just a couple of doors down, so it wasn’t a big problem. Overall, great service and a pleasant stay — just a few minor things that could be improved! Would definitely consider staying again!
Stayed 1 night in Dec 2025

10/10 Excellent

Guoqiang

Stayed 1 night in Dec 2025