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InterContinental London Park Lane by IHG

5.0 star property
Luxury hotel with 3 restaurants, steps from Apsley House

Photo gallery for InterContinental London Park Lane by IHG

In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Suite (London)
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$710
includes taxes & fees
28 Feb - 1 Mar

Explore the area

View map
1 Hamilton Place, Park Lane, London, England, W1J 7QY
  • Place, Hyde Park
    ‪2 min walk‬
  • Place, Piccadilly
    ‪2 min walk‬
  • Place, Buckingham Palace
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪63 min drive‬

Room options

View all photos for Suite, 1 Bedroom

LED TV, pay films

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Cosy)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Cosy)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • Park view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Mayfair Floor)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed (Mayfair Floor)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Cosy, Mayfair Floor)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Cosy, Mayfair Floor)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mayfair Floor)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (Mayfair Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hyde Park, Mayfair Floor)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Hyde Park, Mayfair Floor)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • Park view
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Park View

Park view

Premium Room, 1 King Bed, Park View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • Park view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | City view

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Park view

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Mayfair Floor)

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed (Mayfair Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Mayfair Floor)

Junior Suite, 1 King Bed (Mayfair Floor)

Junior Suite, 1 King Bed (Mayfair Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • Park view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hyde Park)

Park view

Suite, 1 King Bed (Hyde Park)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • Park view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Cosy)

In-room safe, desk, laptop workspace, blackout curtains

Room (Cosy)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Park view

Premium Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (London)

Suite (London)

Suite (London)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Prestige)

Suite (Prestige)

Suite (Prestige)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

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About the area

London

A luxury stay in the heart of London awaits you at InterContinental London Park Lane by IHG. You'll find Apsley House a few steps away and Buckingham Palace within a 15-minute stroll. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The fine-dining restaurant, Theo Randall, serves Italian cuisine and is open for brunch, lunch and dinner. Arch Bar is the hotel's own bar, serving drinks along with light fare. 8730 square feet (811 square metres) of event facilities include 13 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also the convenience of valet parking. .Places within a 30-minute walk of this 5-property class London City Centre hotel include Piccadilly Circus and Trafalgar Square.

What's nearby

  • Park Lane - 1 min walk - 0.1 km
  • Hyde Park - 2 min walk - 0.2 km
  • Piccadilly - 2 min walk - 0.2 km
  • Green Park - 2 min walk - 0.2 km
  • Buckingham Palace - 9 min walk - 0.8 km

Getting around

  • Hyde Park Corner Underground Station - 3 min walk
  • London Victoria Station - 15 min walk
  • London (LCY-London City) - 56 min drive

Restaurants

  • ‪The Peninsula Boutique & Café - ‬4 min walk
  • ‪Shanghai Me - ‬4 min walk
  • ‪Intercontinental Club Lounge - ‬1 min walk
  • ‪Hilton Executive Lounge - ‬3 min walk
  • ‪The Colony Club - ‬3 min walk

About this property

InterContinental London Park Lane by IHG

Luxury hotel with 3 restaurants, steps from Apsley House
InterContinental London Park Lane by IHG offers its guests a full-service spa and a 24-hour fitness centre. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 13 meeting rooms, and limo/town car service. Event space at this hotel measures 8730 square feet (811 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury InterContinental London Park Lane by IHG. Parking is available for a fee.

This 5-star London hotel is smoke free.

  • 449 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • 8730 sq ft of conference space
  • 811 sq. m of conference space
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
InterContinental London Park Lane by IHG offers 449 accommodations with a safe and complimentary bottles of water. A pillow menu is available. LED televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (GBP 65 per night)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: GBP 40 for adults and GBP 20 for children
  • 2 bars/lounges
  • 3 restaurants
  • Private picnics

Restaurants on site

  • Arch Bar
  • Theo Randall
  • Wellington Lounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Conference centre (8,730 square foot of space)

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 26 lb per pet
  • Food and water bowls and litter trays are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 60.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 40 for adults and from GBP 20 for children
  • Valet parking fee: GBP 65 per night
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

InterContinental Lane
InterContinental Lane Hotel
InterContinental Lane Hotel London Park
InterContinental London Park Lane
London Park Lane
London Park Lane InterContinental
Intercontinental Hotel London
InterContinental London Park Lane England
InterContinental London Park Lane Hotel
InterContinental London Park Lane
InterContinental London Park Lane by IHG Hotel
InterContinental London Park Lane an IHG Hotel
InterContinental London Park Lane by IHG London
InterContinental London Park Lane by IHG Hotel London

Frequently asked questions

What is the cancellation policy at InterContinental London Park Lane by IHG?

InterContinental London Park Lane by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental London Park Lane by IHG?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at InterContinental London Park Lane by IHG on 28 Feb 2026 start from NZ$709.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental London Park Lane by IHG?

Yep, InterContinental London Park Lane by IHG has valet parking for GBP 65 per night.

Is there a spa on site at InterContinental London Park Lane by IHG?

Yep, there is an onsite spa at InterContinental London Park Lane by IHG. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

What luxury perks are available at InterContinental London Park Lane by IHG?

InterContinental London Park Lane by IHG features a full-service spa, 3 restaurants and 2 bars.

Does InterContinental London Park Lane by IHG serve breakfast?

Yeah, full breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at InterContinental London Park Lane by IHG?

No, InterContinental London Park Lane by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental London Park Lane by IHG?

Yep, InterContinental London Park Lane by IHG has 3 restaurants.

What time are check-in & check-out at InterContinental London Park Lane by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at InterContinental London Park Lane by IHG?

Dogs are welcome at InterContinental London Park Lane by IHG, with food and water bowls and litter trays on offer. Just so you know, there's a weight limit of up to 12 kg per pet.

InterContinental London Park Lane by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Debbie

Great location and friendly staff!
Stayed 4 nights in Oct 2025

10/10 Excellent

James DIMECH, Mellieha

Stayed 5 nights in Oct 2025

10/10 Excellent

AHMET MEHMET

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Ivana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff. Extremely convenient location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, highly recommended. Nice breakfast.
Stayed 5 nights in Sep 2025

6/10 Okay

Meiko

Travelled with family
Liked: Cleanliness
Not worth for the very basic level of hospitality. Explicitly asked for a quiet room on a higher floor which was acknowledged but given the total opposite (on the 2nd floor next to a service elevator!) Walls are so thin I could hear the neighbor snoring, service elevator constantly going up &down and people talking in the hallway. Was celebrating a once in a lifetime milestone which was not even acknowledged and instead was presented with insulting “recognition”. I was looking for a hotel to return on a regular basis since I would be returning to London on a regular basis going forward but this place would unfortunately not be the one. Thankfully, London has no shortage of luxury hotels, especially in that neighborhood .
Stayed 9 nights in Sep 2025

10/10 Excellent

Charles, Orlando

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amazing hotel and impeccable service and cleanliness.
Stayed 3 nights in Sep 2025

10/10 Excellent

Julia

Stayed 4 nights in Sep 2025

8/10 Good

Saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy room category was too small
Stayed 5 nights in Aug 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will return to this hotel when travelling to London. A very welcoming hotel from reception, lounge, head Concierge Peter, doormen and cleaning staff. Everyone had a smile. great location for walking to venues and restaurants.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had great time, my daughter got sick and they had the doctor come to the hotel. I would definitely go back, very clean.
Stayed 5 nights in Jul 2025

8/10 Good

Anthony

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding place to stay

This was a reward for a Grandkid's graduation from college. The overall experience was fantastic. Staff service and service was fantastic. We've stayed here before and will return
Stayed 6 nights in Jun 2025

6/10 Okay

Jeffrey

Travelled with family
Air conditioning didn’t work
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

derren, north miami beach

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best locations in London. Incredible service. I will be back
Stayed 1 night in Jul 2025

2/10 Terrible

Ilan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and great area.
Stayed 2 nights in Jun 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Layover in London

Great location to walk or tube around the city. Perfect for the concert we saw in Hyde Park. Staff was extremely attentive, helpful, and professional throughout. Room was too small for three to stay comfortably but it worked. I would stay there again.
Stayed 4 nights in Jun 2025

10/10 Excellent

natasha

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

peter, downers grove

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location near the park.
Stayed 2 nights in May 2025

8/10 Good

Douglas E.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in beautiful part of town. Great shopping and good restaurants nearby. Unfortunately the only issue with the property is the bathrooms, they are microscopic. For such a high end property I would have thought more attention would have been given to the bathroom. I understand it’s London, but you need to be able to access the bathroom in a reasonable way. That said, property is clean and staff wonderful.
Stayed 1 night in Jun 2025

10/10 Excellent

Daria, Ho Chi Minh

Stayed 3 nights in Jun 2025

10/10 Excellent

Timothée, Genève

Stayed 3 nights in Jun 2025