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Kingston Lodge Hotel

4.0 star property

Photo gallery for Kingston Lodge Hotel

Courtyard
Serves breakfast, lunch and dinner
Courtyard
Serves breakfast, lunch and dinner
Fireplace

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View map
94 Kingston Hill, Kingston Upon Thames, England, KT2 7NP
  • Place, Richmond Park
    ‪5 min walk‬
  • Place, Marymount International School London
    ‪8 min walk‬
  • Place, River Thames
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Individually decorated, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Individually decorated, desk, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Property amenity

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Kingston Upon Thames

At Kingston Lodge Hotel you'll be within just a 10-minute stroll of Kingston Hospital and Marymount International School London. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The brasserie, The Atrium Brasserie, is open for breakfast, brunch, lunch and dinner. Kingston Lounge Bar is the hotel's own lobby lounge, serving drinks along with breakfast and brunch. 50 square feet (5 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning full breakfast is served between 6:30 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this 4-property class Coombe Hill hotel, you'll be 1.5 km (0.9 mi) from Richmond Park and 2.8 km (1.8 mi) from Kingston University.

What's nearby

  • Richmond Park - 5 min walk - 0.4 km
  • Marymount International School London - 8 min walk - 0.7 km
  • River Thames - 7 min drive - 2.3 km
  • Thames Path - 7 min drive - 2.3 km
  • Wimbledon Common - 8 min drive - 2.3 km

Getting around

  • Wimbledon Underground Station - 7 min drive
  • Norbiton Station - 11 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • ‪Park Brew & Kitchen - ‬12 min walk
  • ‪The Albert - ‬6 min walk
  • ‪Atari Ya - ‬13 min walk
  • ‪The Park Tavern - ‬10 min walk
  • ‪Ramo's Turkish Kitchen - ‬15 min walk

About this property

Kingston Lodge Hotel

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 50 square feet (5 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Kingston Lodge Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Kingston Upon Thames hotel.

  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • Conference rooms
  • 50 sq ft of conference space
  • 5 sq. m of conference space
  • Built in 1800
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Kingston Lodge Hotel offers 67 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually decorated. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 1 per day)
  • Uncovered extended parking on site (GBP 1 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: GBP 12 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kingston Lounge Bar
  • The Atrium Brasserie

Things to do

  • 18-hole adjacent golf course
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (50 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1800
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.00 for adults and from GBP 7.95 for children
  • Uncovered self-parking fee: GBP 1.00 per day
  • Uncovered extended parking fee: GBP 1.00 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brook Kingston
Brook Kingston Kingston Upon Thames
Brook Kingston Lodge Hotel
Brook Kingston Lodge Hotel Kingston Upon Thames
Kingston Brook
Kingston Lodge Hotel Hotel
Brook Kingston Lodge Hotel
Kingston Lodge Hotel Kingston Upon Thames
Kingston Lodge Hotel Hotel Kingston Upon Thames

Frequently asked questions

What is the cancellation policy at Kingston Lodge Hotel?

Kingston Lodge Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Kingston Lodge Hotel?

Yep, Kingston Lodge Hotel has an uncovered self car park for GBP 1.00 per day. A self car park is also available, for a fee. Uncovered extended parking costs GBP 1.00 per day.

Is Kingston Lodge Hotel family-friendly?

You bet! With amenities such as children's meals, laundry facilities and a picnic area, it's no surprise that Kingston Lodge Hotel is a hit with families.

Does Kingston Lodge Hotel serve breakfast?

Sure does, full breakfast is served daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Kingston Lodge Hotel?

No, Kingston Lodge Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Kingston Lodge Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Kingston Lodge Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Kingston Lodge Hotel?

Furry friends are welcome at Kingston Lodge Hotel, with food and water bowls on offer.

Is there a golf course on site at Kingston Lodge Hotel?

There is a golf course next to Kingston Lodge Hotel.

Kingston Lodge Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 122 out of 454 reviews
Rating 8 - Good. 201 out of 454 reviews
Rating 6 - Okay. 75 out of 454 reviews
Rating 4 - Poor. 40 out of 454 reviews
Rating 2 - Terrible. 16 out of 454 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Leslie

Disliked: Cleanliness, amenities, property conditions & facilities
after booking and paying up front, we arrived to find the hotel closed and like a building site, it should never have been advertised.
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work trip

Plenty of free parking & quiet location.
Stayed 4 nights in Nov 2020
Verified

4/10 Poor

MIchael

Liked: Room comfort
Hash browns were frozen and nobody apologised.milk in the room was out of date nobody apologised.No replenishment of coffee/milk in room after 1st night definitely not 4star
Stayed 2 nights in Sep 2020
Verified

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were very helpful and were happy to deal with any queations. Rooms are tired and need a bit of updating. The bar and restaraunt were not open, although staff did provide non alcholic alternatives. Breakfast was a grab bag which was disapointing.
Stayed 4 nights in Aug 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
The property was not clean. It was difficult to communicate with staff for any requests. The facilities are poor and old. The hand wash was replaced with hand cream. The price for the room is outrageous for the poor facilities and room appearance
Stayed 2 nights in Mar 2020
Verified

2/10 Terrible

Pamela

Disliked: Property conditions & facilities, room comfort

Keep away from this hotel

Poor start from the begining, found out that the hotel was under new management. Although thd staff tried to help, they also did not know what was going on. The room decor was tired and old, damp in the corner and un exciting to say the least, so much that we left and never went back. I would not recomend this hotel to anyone. Sorry!
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good size room, nice breakfast area. Staff were reasonably helpful after asking multiple times.
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Bryan

Disliked: Property conditions & facilities

Park in their Carpark at your own risk!

Vehicle had rear tailgate window smashed and a bag was stolen out of the boot overnight. No CCTV in their Carpark and if they actually had a night porter nothing was seen even with the vehicle parked close to the reception area. Disappointing experience to say the least.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service
The property was just okay and very dated and in need of a facelift
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cost and homely

From moment I arrive was treated as a valuable customer. Would not bypass this hotel when in area. Nothing is to much trouble. Will be back soon.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cozy hotel - we are regular visitors. The staff are very friendly and remember who you are.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, nice staff
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Jeanie

Liked: Cleanliness, property conditions & facilities, room comfort

Check-in issues

Hotel is fine but check-in was appalling, there was already one person waiting. When the one member of staff on duty arrived there were problems so my wait was very long. He then couldn't find my booking, blaming Hotels.Com, he kept saying it over and over despite me saying I must have used Hotels.com well over 300 times with absolutely no problems.... very odd, he gave me the room but made a real point of saying he was doing me a favour and the hotel would have to chase Hotels.Com for the payment....
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small and homely

Staff polite and accommodating. Was woken up by noisy lad next door at 1.30, rang reception and it was dealt with at once. Cooked breakfast could have been warmer but I was one of the last to come down, so to be expected. Staying her again in 2 weeks. A nice safe place for a woman on her own.
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities

Kingston never stay there

This Hotel is like a poor old woman keeping up appearances staff friendly everywhere dusty drapes windows uncleaned at breakfast management has told staff to make themselves scarce I even had my breakfast table cleared before i had begun to eat. The owners are obviously focused on income only and they themselves instruct their staff and management to give zero help.to their guests as they themselves have total disrespect for those that stay. The building is great the owners are greedy money focused idiots.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service
het hotel ligt op een goede locatie bij Richmond park en station Norbiton. de inrichting is ouderwets en gezellig. het onderhoud kan beter. het kan schoner en de luchtverwarming maakt lawaai. de prijs/kwaliteit is goed en het personeel is aardig.
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

Shlomo

Disliked: Staff & service, room comfort

Nothing about this place is 4 star!

Two words - fawlty towers! We book two rooms and confirmed in advance that they would be interconnecting but arrived to find they were not. No apology. We requested a cot and were given one folded and had to put it up ourselves. Were not given a sheet for it. Rooms were cold with no proper heating system. Eventually the gave us a free drink. Place is very old and the pictures on the website make it look like a different place!
Stayed 1 night in Dec 2019
Verified

6/10 Okay

billy

Liked: Staff & service, room comfort

Mr Black

Keep up the good work and don’t drop your standards....congrats
Stayed 1 night in Dec 2019
Verified

8/10 Good

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort

Pleasant stay

A very quick stop over when visiting family. Didn’t eat there is spend much time there, but pleasant enough.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location for visiting town centre, hospital & Richmond Park is excellent. Star of the show though is the staff. They were so friendly & helpful. Rooms are comfortable with 2 easy chairs, tea making facilities. My room needed light bulb replacing and there was only a lamp on one side of bed.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
When we arrived we were told that there was a Xmas party later that evening but because we were at the back we wouldn’t hear any noise unfortunately we did & when we finally got to sleep we were woken at 1am by people fighting outside our room
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for my needs, staff very pleasant. Excellent choice of beverages in the bar, was lovely to see an open fire on arrival.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Excellent in all, clean, comfortable and helpful staff
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID all bedrooms beginning with the number 1

It appears that rooms in the basement do not have heating (not broken, they just don"t have it)!!!! Really love being freezing cold in the middle of winter in a so called 4 star hotel (which it most definitely isn't - 2 star scraping 3 star perhaps). They did put a very small fan heater in the room but you can't leave it on when you go out (don"t want to risk a fire )or when you go to bec (too noisy to sleep). Nothing on their website saying no heating and not even informed on check in. Dreadful service - asked for blankets and / or an additional duvet too but never given any. Note - the duvet on the bex was a very thin foam one which didn't keep you warm at all. I asked to soeak to the duty manager an hour after check in before going out but was told they were busy in a function. I was told they would be available from 8am the following morning. I asked to see them at check out ((10.15am) and was told he wasn't up yet. I said thar i want to see him as i don't believe the room and lack of sleep warrants the price I paid. Reception called him, was told he would be down shortly. After waiting 20 mins, he still hadn"t appeared. I gave up in the end as had somewhere to be. Will never return there or recommend to anyone
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly enviroment and staff. Made me and my family feel very welcome.
Stayed 7 nights in Nov 2019