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Lancaster Hall Hotel

3.0 star property
Hotel with a restaurant, 6-minute walk to Hyde Park

Photo gallery for Lancaster Hall Hotel

Front of property
Point of interest
Superior Double Room
Lobby sitting area
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
35 Craven Terrace, London, England, W2 3EL
  • Place, Kensington Gardens
    ‪3 min walk‬
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Westbourne Grove
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

8.6 out of 10
Excellent
(111 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(51 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

8.6 out of 10
Excellent
(37 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Double Standard

Basic Double Standard

Basic Double Standard

8.0 out of 10
Very good
(41 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Plus Double

Superior Plus Double

Superior Plus Double

8.6 out of 10
Excellent
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Plus Twin

Superior Plus Twin

Superior Plus Twin

9.4 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

London

At Lancaster Hall Hotel you'll be within just a 10-minute stroll of Kensington Gardens and Hyde Park. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and a front desk safe. Each morning continental breakfast is served between 7:00 AM and 9:30 AM. .Places within a 30-minute walk of this 3-property class London City Centre hotel include Natural History Museum and Oxford Street.

What's nearby

  • Kensington Gardens - 3 min walk - 0.3 km
  • Hyde Park - 5 min walk - 0.4 km
  • Westbourne Grove - 6 min walk - 0.5 km
  • Queensway - 7 min walk - 0.7 km
  • Portobello Road Market - 18 min walk - 1.5 km

Getting around

  • Lancaster Gate Underground Station - 4 min walk
  • London Paddington Station - 5 min walk
  • London (LCY-London City) - 52 min drive

Restaurants

  • ‪Tajrish Restaurant - ‬1 min walk
  • ‪The Pride of Paddington - ‬4 min walk
  • ‪Bizzarro - ‬3 min walk
  • ‪Treelogy Speciality Coffee - ‬5 min walk
  • ‪The Swan - ‬3 min walk

About this property

Lancaster Hall Hotel

Hotel with a restaurant, 6-minute walk to Hyde Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Lancaster Hall Hotel also features a front desk safe and a lift.

This 3-star London hotel is smoke free.

  • 80 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Lancaster Hall Hotel offers 80 accommodations with a safe and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: GBP 16 for adults and GBP 16 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 16 for adults and from GBP 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Lancaster Hall Hotel Hotel
Lancaster Hall Hotel London
Lancaster Hall Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Lancaster Hall Hotel?

Lancaster Hall Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Lancaster Hall Hotel serve breakfast?

Yeah, guests adore the continental brekkie here! Served daily from 7:00 AM to 9:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Lancaster Hall Hotel?

No, Lancaster Hall Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Lancaster Hall Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Lancaster Hall Hotel?

Check-in begins at 3:30 PM. Check-out time is 10:30 AM.

Are pets allowed at Lancaster Hall Hotel?

No, only service animals are allowed.

Lancaster Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1206 reviews
Rating 8 - Good. 423 out of 1206 reviews
Rating 6 - Okay. 125 out of 1206 reviews
Rating 4 - Poor. 22 out of 1206 reviews
Rating 2 - Terrible. 11 out of 1206 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Joy

Stayed 2 nights in Nov 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Desk staff were pleasant and helpful, room was comfortable. Lobby was comfortable and a great place to sit and visit with the people we were traveling with.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but clean. Nice street close to Hyde Park. Lots of good dining options close by. Close to Paddington station.
Stayed 5 nights in Oct 2025

8/10 Good

Catherine, St. Johns

Liked: Cleanliness, amenities, property conditions & facilities
Had a good stay, easy access to transport
Stayed 3 nights in Oct 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel close to Paddington Station (very good for getting around London). Clean and nice room, price was reasonable and staff was friendly.
Stayed 3 nights in Oct 2025

8/10 Good

Maria

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Helpful staff. Decent room for the price and location. Small lift- not big enough to turn a wheelchair
Stayed 2 nights in Oct 2025

8/10 Good

Susan

Stayed 2 nights in Oct 2025

10/10 Excellent

Doug

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 3 nights in Sep 2025

8/10 Good

anthony

Stayed 2 nights in Oct 2025

10/10 Excellent

VIRGILIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

darren

Liked: Cleanliness
Room was smaller than anticipated with no room for clothing so ended up living out of the suitcase. Reception staff appear not to have a clue but as a place just to rest my head it was adequate.
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
just perfect for our needs: central, clean, really friendly and didn't cost an arm and a leg
Stayed 1 night in Oct 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
This property was what we expected. A small room that we could just sleep and decompress in after touring London all day. The nearby food options are good and its location next to Paddington station made it very easy to travel to Heathrow.
Stayed 2 nights in Oct 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a unique building. The staff was very friendly and the breakfast was good too.
Stayed 2 nights in Oct 2025

6/10 Okay

brad

Liked: Staff & service
Stayed 6 nights in Oct 2025

8/10 Good

Leah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good. Staff were friendly and accommodating. Rooms were small but clean. Very close to Kensington gardens and Paddington Station. The only downside was that when next door opened their room door you thought someone was coming into your room.
Stayed 2 nights in Sep 2025

6/10 Okay

Amy

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Noisy room, dirty sheets

One of my pillow cases had something that appeared to be blood on it, and my sheets had black marks on them. Also my room was very noisy, and there was a problem with the toilet. I have stayed here before and had no issues, but this stay was sub par.
Stayed 1 night in Oct 2025

10/10 Excellent

Alessandro

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

CHIHHWA YOLANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Provided in room coffee, tea bags, we didn’t take the breakfast.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy walk to tube stations
Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely stay we had in a great location at a great hotel! Kudos to the front desk men who were friendly and helpful and gave us great directions. The location of this hotel is within easy walking distance of 2 tube stations and also Hyde Park. We were so happy with our room and all the friendly staff who always made us feel welcome. The room was clean and spacious. We enjoyed breakfast here as well which had many options to choose from. We also had dinner on the same street in a lovely Italian restaurant. Would highly recommend this hotel as your home away from home!
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Room was neat and clean. A bit small, but average size or more for London. Good breakfast buffet, good internet, quiet, with many nearby cafe and restaurant choices. Walkable from Paddington Station.
Stayed 1 night in Oct 2025

10/10 Excellent

BIYE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good！
Stayed 8 nights in Sep 2025