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Lancaster Hall Hotel

3.0 star property
Hotel with a restaurant, a quick walk to Hyde Park

Photo gallery for Lancaster Hall Hotel

Front of property
Lobby sitting area
In-room safe, desk, laptop workspace, iron/ironing board
Lobby lounge
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
35 Craven Terrace, London, England, W2 3EL
  • Kensington Gardens
    ‪3 min walk‬
  • Hyde Park
    ‪5 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(51 reviews)

Highlights

Heating
LCD TV
Portable fan
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Plus Twin

Superior Plus Twin

Superior Plus Twin

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Portable fan
Shower/bath combination
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

8.6 out of 10
Excellent
(35 reviews)

Highlights

Heating
LCD TV
Portable fan
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Plus Double

Superior Plus Double

Superior Plus Double

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Portable fan
Shower/bath combination
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Standard

In-room safe, desk, laptop workspace, iron/ironing board

Basic Double Standard

8.0 out of 10
Very good
(32 reviews)

Highlights

Heating
LCD TV
Portable fan
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

8.6 out of 10
Excellent
(102 reviews)

Highlights

Heating
LCD TV
Portable fan
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

At Lancaster Hall Hotel you'll be within just a 10-minute stroll of Kensington Gardens and Hyde Park. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and a front desk safe. Each morning continental breakfast is served between 7:00 AM and 9:30 AM. .Places within a 30-minute walk of this 3-property class London City Centre hotel include Natural History Museum and Oxford Street.

What's nearby

  • Kensington Gardens - 3 min walk - 0.3 km
  • Hyde Park - 5 min walk - 0.4 km
  • Oxford Street - 4 min drive - 2.3 km
  • Natural History Museum - 5 min drive - 2.4 km
  • Piccadilly Circus - 7 min drive - 3.6 km

Getting around

  • Lancaster Gate Underground Station - 4 min walk
  • London Paddington Station - 5 min walk
  • London (LCY-London City) - 52 min drive

Restaurants

  • ‪Bizzarro - ‬3 min walk
  • ‪The Swan - ‬3 min walk
  • ‪The Pride of Paddington - ‬4 min walk
  • ‪Tajrish Restaurant - ‬1 min walk
  • ‪Treelogy Speciality Coffee - ‬5 min walk

About this property

Lancaster Hall Hotel

Hotel with a restaurant, a quick walk to Hyde Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Lancaster Hall Hotel also features a front desk safe and a lift.

This 3-star London hotel is smoke free.

  • 80 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Lancaster Hall Hotel offers 80 accommodations with a safe and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Air conditioning
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  • 24/7 front desk
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: GBP 16 for adults and GBP 16 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 16 for adults and from GBP 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Lancaster Hall Hotel Hotel
Lancaster Hall Hotel London
Lancaster Hall Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Lancaster Hall Hotel?

Lancaster Hall Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Lancaster Hall Hotel serve breakfast?

Yeah, guests adore the continental brekkie here! Served daily from 7:00 AM to 9:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Lancaster Hall Hotel?

No, Lancaster Hall Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Lancaster Hall Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Lancaster Hall Hotel?

Check-in begins at 3:30 PM. Check-out time is 10:30 AM.

Are pets allowed at Lancaster Hall Hotel?

No, only service animals are allowed.

Reviews

Lancaster Hall Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 620 out of 1189 reviews
Rating 8 - Good. 422 out of 1189 reviews
Rating 6 - Okay. 120 out of 1189 reviews
Rating 4 - Poor. 17 out of 1189 reviews
Rating 2 - Terrible. 10 out of 1189 reviews

Reviews

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very attentive and always nice. Has 24 hour reception so can enter and leave at any time safely. Loved the air conditioning!
Stayed 3 nights in Jun 2025

2/10 Terrible

Bita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Disappointing Stay – Not Recommended

We arrived around 9 PM and were met by a sleepy, untidy receptionist — not a great start. The room lacked even the most basic amenities: no iron, no hair dryer, no drinking water, no tissues, and no refrigerator. The bathroom was a disaster — every time we used the shower, a small pond formed, soaking the floor and even wetting the carpets outside, which caused a terrible damp smell. The noise from the corridor was constant and disruptive, making it nearly impossible to sleep. The safety box was extremely outdated and required a physical key, which we had to collect from reception with a £10 deposit. Overall, a very disappointing and uncomfortable experience. Definitely not recommended.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony, Laguna Beach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent value for a London hotel. FIve minutes walk to Paddington Station or Hyde Park. Lots of nice restaurants and pubs nearby so the minimal hotel bar and breakfast were no bother. Staff were very friendly. My only complaint was the very late check in and very early check out times (1030 AM) which seem excessive.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was within walking distance to Paddington Station - this makes it really convenient to get around London, or go elsewhere from London using the railway. The front desk staff was friendly and helpful with information about London. It was nice to see a smiling face every morning. The hotel was spotless. Our room was very clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joseph, St Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 3 nights in Jun 2025

6/10 Okay

Liliana

Travelled with family
Liked: Cleanliness, staff & service
The hotel was nice and clean, good location..short walk to Paddington station, but the room was hot; you can't open windows..air-conditioning was too weak to cool it. I was on 4th floor. Sink in bathroom has 2 taps cold and hot.. not easy to wash...
Stayed 3 nights in Jun 2025

8/10 Good

Garrett

Stayed 1 night in May 2025

6/10 Okay

Robert, Victoria

Stayed 3 nights in Jun 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely check in staff. Great location. Nice room and bathroom.
Stayed 1 night in Jun 2025

10/10 Excellent

Susanna

Liked: Cleanliness, property conditions & facilities
Could have had a fridge and air conditioning
Stayed 4 nights in Jun 2025

8/10 Good

So Yik Tiffany

Stayed 3 nights in Jun 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

6/10 Okay

daniel

Liked: Property conditions & facilities
The location was very convenient and the staff was great. It was quite warm while we stayed and there was no a/c. The room fan didn’t really do it, especially with the heavy comforters on the bed.
Stayed 3 nights in Jun 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the continental breakfast which included cold meat, cheeses , homemade baked goods, choice of cereal, juice, yogurt, fresh fruit Also liked that it was but 10 minutes walk to Paddington Stn and Lancaster Gate tube station
Stayed 5 nights in Jun 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in a great location, with easy access to Hyde Park, Paddington, and most sites in London. a few miles and you are in Notting Hill, Soho or Covent Garden. It is clean, spacious and has 24 hrs. doorperson, for extra security. The room was ok, nothing fancy, but had a fridge, tea and coffee and its own AC for customized comfort. London hotels are outrageous so within the more inexpensive options this one was a great choice.
Stayed 3 nights in Jun 2025

6/10 Okay

Kim

Liked: Cleanliness
Clean and relatively good noise sealing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ruining, New York

Stayed 2 nights in Jun 2025

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
It was fine for a brief stay--great location.
Stayed 2 nights in Jun 2025

6/10 Okay

Andrew

Travelled with family
Disliked: Amenities, property conditions & facilities
Good location close to Paddington Station but hotel is showing its age. Decor is tired and I would choose an alternate option if staying in the area again. Average value for money.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was compact but it was clean and the staff was very friendly. We had a great time on our visit and would definitely stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, the location is excellent, close to Lancaster Gate station on the central line. We also enjoyed the close laundrette and restaurants. I would definately stay again.
Stayed 3 nights in Jun 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, reasonable size and very comfortable. The staff were extremely friendly and helpful. Very reasonably priced.
Stayed 2 nights in Jun 2025

10/10 Excellent

Beth, Brooklyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, great location. Lots of restaurants and cafes. Perfect distance to Paddington for the Heathrow Express. The bed was comfortable. Hot water and pressure was great.
Stayed 5 nights in Jun 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Lancaster Hall hotel was in an excellent location for a London stay. The rooms and bathroom a bit on the small size but clean and tidy with room service every day. The breakfast was continental with a good choice and well organised. The front desk people were exceptionally helpful anytime we needed help, overall a pleasant stay.
Stayed 4 nights in May 2025

10/10 Excellent

Graciela

Liked: Cleanliness, amenities, property conditions & facilities
Was very goof
Stayed 3 nights in Jun 2025