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Kensington Gardens

Property class: 2

Photo gallery for Kensington Gardens

A modern kitchen with a large window, a built-in oven, and a potted plant.
A modern living room with a sofa, a dining table, and a large window.
A compact living space with a kitchenette, a dining area, and a view through a large window.
A compact living space with a dining area, a sofa, and a staircase.
A hotel room with a bed, a desk, a chair, a wardrobe, a window with curtains, and a chandelier.

Reviews

5.6 out of 10

Popular amenities

  • Kitchen
  • Free Wi-Fi

Explore the area

View map
84 Kensington Gardens Square, London, England, W2 4DJ
  • Place, Westbourne Grove
    ‪1 min walk‬
  • Place, Queensway
    ‪1 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

View all photos for Double Room

A hotel room with a bed, bedside tables, a desk, and a wardrobe.

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room with Shared Bathroom

Single Room with Shared Bathroom

Single Room with Shared Bathroom

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Split Level Double Studio

A modern living room with a sofa, a dining table, and a large window.

Split Level Double Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Twin Room

A small, compact room with bunk beds, a desk, and a lamp.

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bunk Bed
  • Free Wi-Fi

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About the area

London

At Kensington Gardens you'll be within just a 15-minute stroll of popular places like Kensington Gardens and Kensington Palace. .Each apartment features free WiFi and a hairdryer.
View more Apartments in LondonOpens in a new window

What's nearby

  • Westbourne Grove - 1 min walk - 0.0 km
  • Queensway - 1 min walk - 0.1 km
  • Kensington Gardens - 5 min walk - 0.4 km
  • Portobello Road Market - 9 min walk - 0.8 km
  • Hyde Park - 16 min walk - 1.4 km

Getting around

  • Bayswater Underground Station - 3 min walk
  • London Paddington Station - 15 min walk
  • London (LCY-London City) - 64 min drive

Restaurants

  • ‪Bayswater Arms - ‬2 min walk
  • ‪Nela - ‬3 min walk
  • ‪Prince Alfred - ‬1 min walk
  • ‪Four Seasons - ‬3 min walk
  • ‪Gold Mine - ‬2 min walk

About this property

Kensington Gardens

  • 19 guestrooms or units
Kensington Gardens offers 19 accommodations with a hairdryer. Accommodations all include kitchenettes.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

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  • Housekeeping
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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Mini-fridge

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 19 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

Property is also known as

London Collection Kensington Gardens London
London Collection Kensington Gardens Apartment
London Collection Kensington Gardens Apartment London

Frequently asked questions

Is there a free airport shuttle available at Kensington Gardens?

No, Kensington Gardens does not offer an airport shuttle service.

What time are check-in & check-out at Kensington Gardens?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Kensington Gardens?

No, pets are not allowed.

Kensington Gardens Reviews

Reviews

5.6
Rating 10 - Excellent. 2 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 5 out of 21 reviews
Rating 4 - Poor. 4 out of 21 reviews
Rating 2 - Terrible. 5 out of 21 reviews

6.0/10

Cleanliness

5.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Neil

Liked: Cleanliness, check-in, communication, listing accuracy
A good location, plenty shops and restaurants nearby. Kitchen could do with more crockery etc.....hallway is a bit threadbare, but clean. A good place to stay on a budget
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Fifi

Liked: Property conditions & facilities
Shabby chic without the chic. Extremely compact bathroom (wash hand basin in the actual shower). But if you just want an average bed in an above average part of town and don't mind lugging your suitcase up stairs it's in a great position. London ain't cheap is all I can say!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, room comfort, communication
The hotel was very good. Sister hitel of Phoenix Hotel, 4 doors down. Reception/breakfast area which used there are very nice. Great location being only 10pm or so from Bayswater shops, eateries. Just one thing, place had no lift. I on 3rd floor.
Stayed 4 nights in Apr 2024
Verified review

2/10 Terrible

BASIT

Disliked: Cleanliness, room comfort, communication
I couldn’t stay in the room because the was no connection and the wifi was off
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean. The bed was firm but I liked it. There was plenty of hot water in the shower. The room was small and the bathroom smaller. Good for a single traveler.
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Omar

Liked: Cleanliness
Shared toilet
Stayed 9 nights in May 2024
Verified review

2/10 Terrible

Janet

Disliked: Cleanliness, room comfort, communication

DISGUSTING ROOMS -Do NOT BOOK!!

The WORST, most disgusting “hotel” full of mold, dirt, an unclean shower, awful smell of mildew- furniture falling apart and shockingly grotesque in every way possible. They refused our refund request, horrible communication after we reported this. BEWARE!! Do NOT STAY HERE! We are pursuing legal action having been duped by photos that are a misrepresentation!
Every inch of the room was run down and the smell of mold was in the whole building.
Shower with cracks, mildew, used shampoos, moldy shower curtain.
Shelves all scratched, and only a few dirty mismatched dishes
Filthy carpets throughout - paint splatters, dust, trash…
Stayed 2 nights in Jun 2024
Verified review

2/10 Terrible

Dwayne

Disliked: Cleanliness, amenities, property conditions & facilities, communication
DO NOT STAY HERE, unless you are unable to find any other accommodation in London. We arrived and immediately let to find another hotel. No refund provided but was worth paying not to stay here. Terrible mildew smell in hallways and in rooms. Thin walls so you can hear TV next door. Stain on the bedsheets. Bathroom is so small you can't turn around. Room in basement was like a dungeon. Should be a 0-star rating. Pictures are not accurate. Worst experience ever in an Expedia-booked hotel.
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Inderjit

We had operation for our son and wasn’t provided a stay so this was affordable on the ground floor family room with kitchenette. There was enough space to bring our travel cot for our baby and the room we chose no deposit was required. You get given the code to enter on the day and the key box. Not like on advertised photo but the area was safe to walk at night and quiet but ensure you pre book car park by googling shows the walking distance and price. Shops are in walking distance. Hot plate cooker isn’t provided but we brought our own food to put on fridge which has small freezer too, microwave and kettle. They have cutlery plates but half of it was there. Was dusty on shelves but apartment needs an update. The skirting boards was apart but bed is new and comfortable. Towels were provided, shower gel and shampoo in shower room, they do respond WhatsApp quick, the main number connection wasn’t so great. Carpet does need a clean my feet got dirty but the shower toilet was in good condition. You can’t beat the price around £55 a night compared to other places which is hundreds in comparison but do ask what you need for stay, you do need to empty rubbish in the outside bin near the garden.
High ceiling
Decent size fridge no toaster or hot plate
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Kelsey

Liked: Communication
Disliked: Cleanliness
Unfortunately I can't recommend staying here. Although the staff were very friendly and helpful, the room was not clean (the floor looked un-vacuumed, the mirror had paint stains and fingerprints on it) and our room was provided a towel with several stains on it. The staff were very quick to replace the towel when I brought it to their attention. The room had a kitchenette, which was very nice and would be an affordable way to eat in London if you're staying for a long period of time, but the kitchenette sink was the only one in the room (no bathroom sink), and the sink has a shelf quite low overtop of it, so doing routine things like washing your face and spitting after brushing were very difficult and resulted in hitting your head each time. It was very hot while we were there (no problem, generally) and while the hotel did provide us with a fan it was a poorly-functioning one with an uneven cage over the front so the blade hit the caging each time it rotated. This resulted in an extremely annoying sound and we couldn't figure out how to fix it. We did not bring this to the attention of the staff (I'm sure they would have been helpful if we had). Luckily, the windows opened, but they don't stay open without a support and there was nothing provided to prop them open. Overall, the place is in a great area and there are friendly people around, but it's an old building so you can hear everything and it was not very comfortable.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Robert

Disliked: Cleanliness, amenities, property conditions & facilities, communication
When we booked in we were given the basement 3 unit. This unit was certainly not what they advertised. Its hard to know where to start. Access was ok but stairs to basement not wide. Upon entry we were greeted with an kitchen in the hallway with very limited equipment. One wine glass, one fork, no tea towel, no toaster, 5watt light that was useless and a minute rubbish bin. There was a few plates and 2 cups. No teabags or coffee. One kettle, one microwave. On the right of the hall was a toilet that i was unable to close the door until I sat down. Upon completions of toileting, the door had to be opened up to complete the task. The seat had been broken and repaired and it leaked when you flushed. The next hallway door was a shower cubical entry floor that was broken, and dangerous in my opinion. The shower floor was dirty and stained. The bed was comfortable. No room at all to open a case so that had to be jammed in the small closet. Bedside table only on one side and a powerboard that had a burnt out socket. Only natural light was a small door that opened onto a courtyard that looked into another flat. I alerted the owners on the first day but there was no response at all. I beleive that this unit was not the room advertised and would not recommended staying here.
Stayed 4 nights in Jun 2024
Verified review

6/10 Okay

Monika

Liked: Communication
Disliked: Cleanliness

Kommen wieder, aber...

Lage wirklich top..W2..Umgebung reizend...alles was es zum Leben braucht in 2 Min erhältlich..Restaurants aus aller Welt..Underground 3Min.Kommunikation mit LC.gut...ABER die Sauberkeit..grusig..die Gemeinschaft WCs total versifft..wirlich alte Exkrementenspuren und Urinflecken an der Tür innen die auch nach Reinigung durch MA noch vorhanden sind...Waschbecken Armaturen...ganze WC aussen innen etc..Spiegel.Dusche im Zimmer wurde offensichtlich vor unserem Einzug nicht gereinigt...Wände altes Duschgel...Haare im Duschbecken..und das weisse Bodentuch war ziemlich schwarz nachdem ich die Trittfläche vor Duschbecken damit abwischte.Schön wäre auch eine neue Jalousie in room 11...die vorhandene ist wirklich kaputt und sehr verdreckt. Fazit: die Basics der Sauberkeit und Hygiene hat nichts mit Geld zu tun..Einfach und fair im Preis..sehr gern...aber nicht dreckig pls.
Stayed 6 nights in Apr 2025
Verified review

8/10 Good

Enara

Liked: Cleanliness, amenities, property conditions & facilities, communication
La localización buenísima, hay mucho transporte, al lado hay dos supermercados geniales, es una zona segura y con locales para comer y tiendas de souvenirs
Stayed 4 nights in Apr 2025
Verified review

4/10 Poor

Hector

Disliked: Room comfort

regular

se les ha olvidado indicar que el baño es compartido, y no privado como decian
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Verified traveller

Liked: Communication

Informations pas claires !

Emplacement ok, mais le lit trop petite, trop de bruit, isolation nulle. L’évacuation de la douche de ma chambre était bouché, pas agréable du tout ! Sur les annonces ne communiquent pas que les toilettes sont partagés, juste quand la réservation est déjà faite. Les photos des annonces ne correspondent pas à la réalité.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Andrew

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Peter

Disliked: Cleanliness, property conditions & facilities, communication
Stayed 5 nights in Jun 2024
Verified review

4/10 Poor

Cecilie

Stayed 2 nights in Jun 2024
Verified review

2/10 Terrible

Dean

Disliked: Room comfort
Stayed 2 nights in Jun 2024