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Malmaison London

Property class: 4

Photo gallery for Malmaison London

A historic building with a prominent entrance, arched windows, and a well-lit facade.
A room with two red chairs, a small round table with a glass, and a blue wall with a tree mural.
A hotel room with a large bed, two armchairs, a small table, and a cityscape mural on the wall.
A long dining table set with white plates, glasses, and cutlery, surrounded by cushioned seating.
A modern lobby with a round ottoman, a reception desk, and a staircase.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Business services
The current price is NZ$289
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
18-21 Charterhouse Square, London, England, EC1M 6AH
  • Place, Financial District
    ‪3 min walk‬
  • Place, Barbican Centre
    ‪6 min walk‬
  • Place, St. Paul's Cathedral
    ‪9 min walk‬
  • Airport, London (LCY-London City)
    ‪33 min drive‬

Room options

View all photos for Standard Double Room

A neatly made bed with red pillows, a wall clock, a lamp, and a small round table with a yellow ottoman.

Standard Double Room

9.4 out of 10
Exceptional
(40 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Cosy Room

A bed with a dark headboard, white bedding, and two pillows, one yellow and one gray, in a room with a brick wall and a window with curtains.

Cosy Room

9.6 out of 10
Exceptional
(5 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Club Room

A hotel room with a large bed, two armchairs, a small round table, and a decorative headboard.

Club Room

9.0 out of 10
Wonderful
(19 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Deluxe Room

A hotel room with a large bed, two armchairs, a small table, and a cityscape mural on the wall.

Club Deluxe Room

9.8 out of 10
Exceptional
(12 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Signature Suite

A modern hotel room with a large flat-screen TV, a comfortable bed with multiple pillows, a small round table, and a seating area with a sofa and armchair.

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A bed with a grey headboard, white bedding, and purple pillows. There are two bedside lamps, a striped carpet, and a window with curtains.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

London

Malmaison London puts you in the heart of London, within a 20-minute stroll of popular places like St. Paul's Cathedral and Liverpool Street. Highlights at this boutique hotel include a restaurant, a 24-hour gym and a bar/lounge. .The brasserie, Chez Mal Brasserie, serves British cuisine and is open for breakfast and dinner. Mal Lounge is the hotel's own cocktail bar. 721 square feet (67 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 30-minute walk of this 4-property class London City Centre hotel include The British Museum and Oxford Street.

What's nearby

  • Smithfield Market - 3 min walk - 0.3 km
  • Financial District - 3 min walk - 0.3 km
  • Barbican Centre - 6 min walk - 0.5 km
  • St. Paul's Cathedral - 9 min walk - 0.8 km
  • Liverpool Street - 15 min walk - 1.3 km

Getting around

  • Farringdon Underground Station - 1 min walk
  • Farringdon Station - 5 min walk
  • London (LCY-London City) - 36 min drive

Restaurants

  • ‪Butchers Hook & Cleaver - ‬4 min walk
  • ‪Dose Espresso - ‬2 min walk
  • ‪Old Red Cow - ‬2 min walk
  • ‪The Sutton Arms, EC1 - ‬2 min walk
  • ‪La Forchetta - ‬2 min walk

About this property

Malmaison London

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 721 square feet (67 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Malmaison London.

This 4-star London hotel is smoke free.

  • 97 guestrooms or units
  • Conference rooms
  • 721 sq ft of conference space
  • 67 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison London offers 97 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Lounge

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 721 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 27 for adults and from GBP 13 for children
  • Nearby parking fee: GBP 30 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison London Hotel
Malmaison Hotel London
Malmaison London
London Malmaison Hotel
Malmaison London England
Malmaison London Hotel London
Malmaison Hotel
Malmaison London England
Malmaison Hotel London
London Malmaison Hotel
Malmaison London Hotel
Malmaison London London
Malmaison London Hotel London

Frequently asked questions

What is the cancellation policy at Malmaison London?

Malmaison London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Malmaison London?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at Malmaison London on 31 Aug 2026 start from NZ$289, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Malmaison London serve breakfast?

Yep, visitors give top marks to the full brekkie here! Available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Malmaison London?

No, Malmaison London does not offer an airport shuttle service.

Is there a bar or restaurant at Malmaison London?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Malmaison London?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Malmaison London?

Dogs are welcome at Malmaison London, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Malmaison London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1007 reviews
Rating 8 - Good. 273 out of 1007 reviews
Rating 6 - Okay. 96 out of 1007 reviews
Rating 4 - Poor. 32 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice historic neighbourhood, comfortable spacious room, friendly helpful staff, excellent breakfast!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing, staff were so lovely and the room (club deluxe) was perfect
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean hotel, accessible by tube
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Great location, very friendly staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant, quiet area (weekend)
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

CHRIS

Liked: Cleanliness, staff & service, amenities
Great hotel. Perfect room very comfy beds. Great restaurant and good location.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Friendly staff, lovely boutique hotel
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities
Lovely hotel and excellent location, staff very professional.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Great room, friendly staff and nice location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
Great stay, comfortable room and friendly staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities
Beautiful clean hotel
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Hotel Malmaison. The area is a delight and the Hotel was comfortable and welcoming.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Yea great location, fabulous room, enjoyed full breakfast, easy check-in
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Lovely hotel, great breakfast, nice staff. Great location. Would definitely return
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location, great bar and breakfast, friendly staff
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
Lovely room and fab location!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a peaceful location, especially if you get a room overlooking Charterhouse square. Big windows give a great aspect. Just round the corner to Farringdon Station and a 15 minute stroll upto Exmouth Market. Special shout out to Victor on reception who made us feel very welcome.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
Lovely suite and service
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ria

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was easy to find. Every staff member we encountered was friendly and efficient. The room was spotless with all the amenities we needed for a one night stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lottie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, fantastic shower in the club deluxe and bed was supremely comfy. Great black out curtains. Only negative is the limited menu.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great part of London with easy travel routes into the busier parts of the city.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Room was a nice size and quiet. Staff on reception were excellent. Food was good and hot, breakfast was my favourite, plenty of it and cooked to order. Great location, very close to two tubes and a short walk to the river at St Pauls.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities
The room was large and the dog packages are an Absolute must for dog owners. Love the place, great breakfast too. And it’s hard to beat that location.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

colin

Liked: Cleanliness, staff & service, amenities
Lively room and hotel and welcoming staff though check in and check out v busy
Stayed 1 night in Dec 2025