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Malmaison London

4.0 star property

Photo gallery for Malmaison London

Front of property – evening/night
Lobby sitting area
Meeting facility
Club Deluxe Room
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Business services
The current price is NZ$357
includes taxes & fees
2 Apr - 3 Apr

Explore the area

View map
18-21 Charterhouse Square, London, England, EC1M 6AH
  • Place, Financial District
    ‪3 min walk‬
  • Place, Barbican Centre
    ‪6 min walk‬
  • Place, St. Paul's Cathedral
    ‪9 min walk‬
  • Airport, London (LCY-London City)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(37 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Cosy Room

Cosy Room

Cosy Room

9.6 out of 10
Exceptional
(5 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Club Room

Club Room | Property amenity

Club Room

8.8 out of 10
Excellent
(16 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room

Club Deluxe Room

Club Deluxe Room

9.8 out of 10
Exceptional
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

London

Malmaison London puts you in the heart of London, within a 20-minute stroll of popular places like St. Paul's Cathedral and Liverpool Street. Highlights at this boutique hotel include a restaurant, a 24-hour gym and a bar/lounge. .The brasserie, Chez Mal Brasserie, serves British cuisine and is open for breakfast and dinner. Mal Lounge is the hotel's own cocktail bar. 721 square feet (67 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 30-minute walk of this 4-property class London City Centre hotel include The British Museum and Covent Garden Market.

What's nearby

  • Financial District - 3 min walk - 0.3 km
  • St Bartholomew's Hospital - 4 min walk - 0.4 km
  • Barbican Centre - 6 min walk - 0.5 km
  • St. Paul's Cathedral - 9 min walk - 0.8 km
  • Liverpool Street - 14 min walk - 1.2 km

Getting around

  • Farringdon Underground Station - 1 min walk
  • Farringdon Station - 5 min walk
  • London (LCY-London City) - 36 min drive

Restaurants

  • ‪Dose Espresso - ‬2 min walk
  • ‪Butchers Hook & Cleaver - ‬4 min walk
  • ‪Subway - ‬2 min walk
  • ‪St. John Bar and Restaurant - ‬3 min walk
  • ‪Apulia - ‬3 min walk

About this property

Malmaison London

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 721 square feet (67 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Malmaison London.

This 4-star London hotel is smoke free.

  • 97 guestrooms or units
  • Conference rooms
  • 721 sq ft of conference space
  • 67 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison London offers 97 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Lounge

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 721 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 27 for adults and from GBP 13 for children
  • Nearby parking fee: GBP 30 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison London Hotel
Malmaison Hotel London
Malmaison London
London Malmaison Hotel
Malmaison London England
Malmaison London Hotel London
Malmaison Hotel
Malmaison London England
Malmaison Hotel London
London Malmaison Hotel
Malmaison London Hotel
Malmaison London London
Malmaison London Hotel London

Frequently asked questions

What is the cancellation policy at Malmaison London?

Malmaison London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Malmaison London?

As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at Malmaison London on 2 Apr 2026 start from NZ$357, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Malmaison London serve breakfast?

Yep, visitors give top marks to the full brekkie here! Available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Malmaison London?

No, Malmaison London does not offer an airport shuttle service.

Is there a bar or restaurant at Malmaison London?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Malmaison London?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Malmaison London?

Dogs are welcome at Malmaison London, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Malmaison London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
Lovely room and fab location!
Stayed 1 night in Dec 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Dec 2025

6/10 Okay

JAMES

Liked: Cleanliness, staff & service
Sadly, despite the service being excellent and great location, the building at the front is extremely noisy at night with the local smithfields market. lorries and people crashing about, horns beeping - very little sound insulation at all and also the bed was way too hot. they had a radiator on when we arrived and it was an inferno, had to open the window to let cool air in and leave it open as it got stuffy very quickly. all in all i would not stay again at least on the front of the building.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Great room, friendly staff and nice location.
Stayed 1 night in Dec 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities
Beautiful clean hotel
Stayed 1 night in Dec 2025

8/10 Good

Donna

Stayed 1 night in Dec 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
Great stay, comfortable room and friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

antony

Liked: Cleanliness, staff & service, amenities
Lovely hotel really enjoyed the stay, would like to know where they get there pillows want to buy some for home
Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, amenities
In general nice but bar staff need huge amount of customer service training. Because of poor service on first night didn't spend another penny in the bar
Stayed 3 nights in Nov 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great part of London with easy travel routes into the busier parts of the city.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cheryl

Stayed 2 nights in Oct 2025

8/10 Good

Simon

Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent help and service on arrival; very friendly staff. Good room and comfortable bed.
Stayed 1 night in Oct 2025

8/10 Good

tim

Liked: Cleanliness, amenities, property conditions & facilities
Always a good stay at Malmaison. Good transport links: Barbican (Metropolitan) Farringdon (Elizabeth) on doorstep. Good rooms and toiletries. Fantastic breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Channel

Business traveller
Liked: Cleanliness, staff & service, amenities
The front desk staff was extremely helpful!
Stayed 4 nights in Oct 2025

10/10 Excellent

Stephen

Stayed 2 nights in Oct 2025

6/10 Okay

Katrin

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was nice but front desk staff not so helpful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can not be faulted…excellent service and attention

Was a base for a birthday weekend away for my partners first trip to London. Loads of extra touches that the hotel put on for no extra charge and were a surprise to me booking and my partner arriving. Location is great for any direction and will definitely be coming back.
Stayed 3 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Yea great location, fabulous room, enjoyed full breakfast, easy check-in
Stayed 3 nights in Oct 2025

10/10 Excellent

BELINDA

Stayed 1 night in Sep 2025

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
No hot water - a kind of basic for any stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025