Maybourne - accommodation in London

Reserved a single room which worked perfectly for one person with not too much luggage for a short stay. Room and bathroom are tiny but well designed and recently furnished. Window shutters work well to cut out light and noise. Appreciated the in-room water bottle, kettle and coffee/tea options. Staff were extremely helpful and central location is a huge bonus with easy access to several Tube stations.

It was clean. But the check in wasn’t till 3. They charged $50 for an early check in which is fine & acceptable. The part that got to me was that they didn’t hold your bags. Usually hotels hold your luggage till your room is ready. They don’t. You would have to pay about $20 per bag. Or pay the early check in.

We stayed in 2 different rooms during our 3 night stay. First one was leaking rust out of the shower, the manager did change our room. No air conditioning, and shower had hair in it, manager did send someone to clean it, but pictures in the ad were nothing like the room we stayed in. Breakfast was barely edible and expensive. Spoke to the hotel manager at the time about a refund for the last day of breakfast and refused to give me one, but offered to have food prepared for our travels, bread was dry, and only had a slice of meat and cheese. I spoke to other guests during the stay and they said they stayed there many times before and never had any issues until this stay as well. We have traveled all around the world and have necer had this type of experience. I will be looking for another Hotel the next time I am in London and recommend others do the same.