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"We loved this hotel. Charming, pristine rooms and kind staff, who gave us a free upgrade upon arrival. Gorgeous bathroom, stylish room decor, v comfor ... " More

By a verified traveller on Mon 08 Apr 2019

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Hotel Description

At Grantly Hotel, London Shepherd's Bush you'll be within a 20-minute stroll of popular places like Westfield London Shopping Centre and Kensington High Street. Highlights at this hotel include free in-room WiFi.

This smoke-free hotel offers free WiFi in public areas, express check-out, and luggage storage. Plus you'll find a front-desk safe. English breakfast is available daily between 7:00 AM and 9:00 AM. There's also the convenience of self parking.

Within a 20-minute walk of this 3-star Hammersmith and Fulham hotel, attractions include Olympia Conference and Exhibition Centre and Eventim Apollo.

Deluxe Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Family studio

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Grantly Hotel, London Shepherd's Bush ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grantly Hotel, London Shepherd's Bush

Family (2)
1 out of 5
So I cancel my booking, I get charged a full fee. No one cares or wants to get into a discussion about it. Don't book this hotel or have anything to do wot OYO. Customer service is appalling.

Posted by , from Sydney on 15 Sep. 2020

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Comment from Hotel Management

18 Sep. 2020 by Joey

This is not the experience we would like you to have, GD! We will deep dive into this issue and will put our best efforts to enhance your experience with us. Regards, I have also escalated your complaint and our team will look into it. Joey

5 out of 5
We loved this hotel. Charming, pristine rooms and kind staff, who gave us a free upgrade upon arrival. Gorgeous bathroom, stylish room decor, v comfortable and v close to restaurants, cafes and Westfield Shopping Centre. Beautiful condition and cleanliness and excellent value for money. Very highly recommended! Thank you to the staff here for such a great experience.

Posted by on 8 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Receptionist

Dear Gust/s Thank you for staying in our hotel and your positive feedback , we appreciate it. We hope to see you again in the future. Kind Regards Grantly Hotel Team

Property Features

As a guest of Grantly Hotel, London Shepherd's Bush, you'll find express check-out and a front-desk safe. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star London hotel is smoke free.

  • 60 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Shepherd's Bush Station (1.6 km / 1 mi)
  • Metro station: Shepherd's Bush Underground Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Grantly Hotel, London Shepherd's Bush offers 60 accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 9:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 9:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 6 for adults and GBP 6 for children
  • Self parking fee: GBP 10 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grantly Hotel
  • Grantly Hotel London
  • Grantly London
  • Hotel Grantly
  • Grantly Hotel London, England
  • OYO Grantly Hotel London
  • OYO Grantly London
  • Hotel OYO Grantly Hotel London
  • London OYO Grantly Hotel Hotel
  • Hotel OYO Grantly Hotel
  • Grantly Hotel
  • OYO Grantly Hotel London
  • OYO Grantly London
  • OYO Grantly
  • Hotel OYO Grantly Hotel London
  • London OYO Grantly Hotel Hotel
  • Hotel OYO Grantly Hotel
  • Grantly Hotel
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.