Palms Hotel & Retreat By Palette LondonĀ Romford

3.0 star property
Hotel in Hornchurch with full-service spa and nightclub

Photo gallery for Palms Hotel & Retreat By Palette LondonĀ Romford

Bar (on property)
Bar (on property)
Front of property
Spa
Accessible Double Room

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Air conditioning
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Laundry
The current price is NZ$163
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
Southend Arterial Road, Hornchurch, England, RM11 3UJ
  • Place, Lakeside Shopping Centre
    ‪11 min drive‬
  • Place, ExCeL Exhibition Centre
    ‪24 min drive‬
  • Place, O2 Arena
    ‪27 min drive‬
  • Airport, London (LCY-London City)
    ‪25 min drive‬

Room options

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Accessible Double Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Bridal Suite

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Hornchurch

At Palms Hotel & Retreat By Palette LondonĀ Romford you'll be 3.2 km (2 mi) from Upminster Golf Club and 3.5 km (2.2 mi) from Romford Golf Club. Highlights at this hotel include a full-service spa, a restaurant and a nightclub. .This business-friendly hotel offers concierge services, a 24-hour front desk and a terrace. Additionally, you'll find laundry facilities, a picnic area and dry cleaning/laundry services. Each morning full breakfast is served between 7:00 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 3-property class Emerson Park hotel include Lakeside Shopping Centre and Bluewater Shopping Centre.

What's nearby

  • Lakeside Shopping Centre - 11 min drive - 17.2 km
  • Bluewater Shopping Centre - 17 min drive - 22.1 km
  • ExCeL Exhibition Centre - 24 min drive - 20.4 km
  • Westfield Stratford City - 25 min drive - 24.9 km
  • O2 Arena - 27 min drive - 24.4 km

Getting around

  • Upminster Station - 4 min drive
  • Upminster Underground Station - 4 min drive
  • London (LCY-London City) - 41 min drive

Restaurants

  • ‪The New Garden Cafe - ‬6 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪The Ardleigh - ‬18 min walk
  • ‪The Hub - ‬17 min walk
  • ‪Costa Coffee - ‬5 min drive

About this property

Palms Hotel & Retreat By Palette LondonĀ Romford

Hotel in Hornchurch with full-service spa and nightclub
There's a restaurant on site. Palms Hotel & Retreat By Palette LondonĀ Romford offers its guests a full-service spa. Event space at this hotel measures 270 square feet (25 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A nightclub, a terrace, and a vending machine are also featured at the business-friendly Palms Hotel & Retreat By Palette LondonĀ Romford. Self parking is free.

Smoking is allowed in designated areas at this 3-star Hornchurch hotel.

  • 138 guestrooms or units
  • Conference rooms
  • 270 sq ft of conference space
  • 25 sq. m of conference space
  • Nightclub
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Smoking in designated areas
  • Locker space
  • Dining venue
Palms Hotel & Retreat By Palette LondonĀ Romford offers 138 air-conditioned accommodations with coffee/tea makers and a hairdryer. Digital televisions are provided.

Bathrooms include baths or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access (surcharge)

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.99 for adults and GBP 12.99 for children
  • A restaurant

Things to do

  • Full-service spa
  • Nightclub

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 270 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.99 for adults and from GBP 12.99 for children
  • Airport shuttle fee: GBP 100 per person (one-way)
  • Airport shuttle fee per child: GBP 100 (one-way), (from 2 to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Palms Hotel & Retreat By Palette LondonĀ Romford Hotel
Palms Hotel & Retreat By Palette LondonĀ Romford Hornchurch
Palms Hotel & Retreat By Palette LondonĀ Romford Hotel Hornchurch

Frequently asked questions

Is parking available at Palms Hotel & Retreat By Palette LondonĀ Romford?

Yep, Palms Hotel & Retreat By Palette LondonĀ Romford has a free self car park.

How much does it cost to stay at Palms Hotel & Retreat By Palette LondonĀ Romford?

As of 2 Oct 2025, prices found for a 1-night stay for 2 adults at Palms Hotel & Retreat By Palette LondonĀ Romford on 12 Oct 2025 start from NZ$163.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Palms Hotel & Retreat By Palette LondonĀ Romford?

Yep, there is an onsite spa at Palms Hotel & Retreat By Palette LondonĀ Romford.

Does Palms Hotel & Retreat By Palette LondonĀ Romford serve breakfast?

You bet, full breakfast is offered daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Palms Hotel & Retreat By Palette LondonĀ Romford?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Palms Hotel & Retreat By Palette LondonĀ Romford?

Yep, you can grab a meal at Palms Hotel & Retreat By Palette LondonĀ Romford's onsite restaurant.

What time are check-in & check-out at Palms Hotel & Retreat By Palette LondonĀ Romford?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Palms Hotel & Retreat By Palette LondonĀ Romford?

No, only service animals are allowed.