Pembridge Palace Hotel

3.0 star property
Hotel with a 24-hour front desk, 6-minute walk to Kensington Gardens

Room options

View all photos for Single Room with Private External Bathroom located on a separate floor

Single Room with Private External Bathroom located on a separate floor

Single Room with Private External Bathroom located on a separate floor

Highlights

Heating
TV
Blackout curtains
Private bathroom
Electric kettle
Free bottled water
Minibar
Satellite channels
  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Heating
TV
Blackout curtains
Private bathroom
Electric kettle
Free bottled water
Minibar
Satellite channels
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, Ensuite

Standard Single Room, Ensuite

Standard Single Room, Ensuite

Highlights

Heating
TV
Blackout curtains
Private bathroom
Electric kettle
Free bottled water
Minibar
Satellite channels
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Bathroom

Deluxe Double Room

8.0 out of 10
Very good
(17 reviews)

Highlights

Heating
TV
Blackout curtains
Private bathroom
Electric kettle
Free bottled water
Minibar
Satellite channels
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
TV
Blackout curtains
Private bathroom
Electric kettle
Free bottled water
Minibar
Satellite channels
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Quadruple Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Quadruple Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
TV
Blackout curtains
Private bathroom
Electric kettle
Free bottled water
Minibar
Satellite channels
  • 16 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed OR 1 Double Bed and 1 Single Bunk Bed

View all photos for Twin Room

Twin Room

Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
TV
Blackout curtains
Private bathroom
Electric kettle
Free bottled water
Minibar
Satellite channels
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
TV
Blackout curtains
Private bathroom
Electric kettle
Free bottled water
Minibar
Satellite channels
  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Duplex Room

Duplex Room

Duplex Room

Highlights

Heating
TV
Blackout curtains
Private bathroom
Electric kettle
Free bottled water
Minibar
Satellite channels
  • 14 sq m
  • Sleeps 3
  • 3 Single Beds

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About the area

London

Pembridge Palace Hotel places you in the centre of London, within just a 15-minute stroll of popular places like Kensington Gardens and Kensington Palace. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers concierge services, a 24-hour front desk and a garden. Plus you'll find multilingual staff, a front desk safe and a television in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. .Within a 20-minute walk of this 3-property class London City Centre hotel, attractions include Kensington High Street and Hyde Park.

What's nearby

  • Westbourne Grove - 1 min walk - 0.0 km
  • Queensway - 3 min walk - 0.3 km
  • Kensington Gardens - 5 min walk - 0.4 km
  • Portobello Road Market - 6 min walk - 0.5 km
  • Hyde Park - 16 min walk - 1.4 km

Getting around

  • Bayswater Underground Station - 6 min walk
  • London Paddington Station - 18 min walk
  • London (LCY-London City) - 63 min drive

Restaurants

  • ‪Beam - ‬4 min walk
  • ‪Hafez - ‬2 min walk
  • ‪The Phoenix Pub - ‬3 min walk
  • ‪Guillam Coffee House - ‬4 min walk
  • ‪The Acai Girls - ‬3 min walk

About this property

Pembridge Palace Hotel

Hotel with a 24-hour front desk, 6-minute walk to Kensington Gardens
As a guest of Pembridge Palace Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Pembridge Palace Hotel also features a garden, concierge services, and a front desk safe. The front desk is open around the clock.

This 3-star London hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
Pembridge Palace Hotel offers 120 accommodations with minibars and complimentary bottles of water. Satellite televisions are provided. This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: GBP 14 for adults and GBP 14 for children

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14 for adults and from GBP 14 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Pembridge
Pembridge Hotel
Pembridge Palace
Pembridge Palace Hotel
Pembridge Palace Hotel London
Pembridge Palace London
Pembridge Palace Hotel London, England
Hotel Pembridge Palace
Pembridge Palace Hotel Hotel
Pembridge Palace Hotel London
Pembridge Palace Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Pembridge Palace Hotel?

Pembridge Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pembridge Palace Hotel?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Pembridge Palace Hotel on 11 Jan 2026 start from NZ$160.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pembridge Palace Hotel serve breakfast?

You bet, our guests adore the buffet brekkie here! Offered daily between 7:00 AM and 10:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Pembridge Palace Hotel?

No, Pembridge Palace Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Pembridge Palace Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Pembridge Palace Hotel?

No, pets are not allowed.

Pembridge Palace Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 127 out of 261 reviews
Rating 8 - Good. 79 out of 261 reviews
Rating 6 - Okay. 34 out of 261 reviews
Rating 4 - Poor. 11 out of 261 reviews
Rating 2 - Terrible. 10 out of 261 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this neighborhood!
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly

Very friendly staff on reception. Room basic but clean and comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Maegan

Stayed 10 nights in Aug 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here before excellent front desk personnel as well as the room cleaners. Close to the places we like to eat too!
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
No A/C in the summer months
Stayed 5 nights in Jul 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Jefferson

Stayed 1 night in Jul 2025

8/10 Good

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Kevin

Disliked: Property conditions & facilities
This is a 3* hotel but more like a 2*. Even by London standards the room was small especially for nearly £200 a night. No aircon
Stayed 1 night in Jul 2025

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

It was just okay

The staff was great! They were super helpful. The room and the bathroom were very small and stuffy (hot).
Stayed 5 nights in Jul 2025

2/10 Terrible

Kathleen

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This was a terrible experience. The rooms are so small, you can’t even open your suitcase. It was so hot, you felt like you couldn’t breathe. It was dirty, and extremely outdated. Don’t be fooled by the air conditioned lobby. The hotel staff was stingy about giving water bottles when needed. I wouldn’t recommend this hotel to anyone. It really put a damper on our trip. The shower was so small. Do not stay here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Terrace very nice, staff very friendly.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location was very good—close to shops, restaurants, and multiple tube stations (very helpful in London), as well as parks, and more. The room was exactly what I expect in London. It was clean and comfortable for two, although some people might find it small. (But that is usual for the price and in a city such as London.) Friendly staff, secure property. I would absolutely stay there again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

CAROLYN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful hotel and the staff were exceptional
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every one of the staff were excellent! Kind, helpful, friendly. The place was immaculate, super clean. The room was a bit small but we knew this when we booked it at at a fairly reasonable price. The hotel is in the Queensway section, a few blocks from Kensington Gardens, so we used the Bayswater station of the Circle line underground every day. Very easy to use with a simple tap of our credit card. We loved the Pembridge!
Stayed 5 nights in May 2025

8/10 Good

Nickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Tolib

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 7 nights in May 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The rooms are very small. Really small. The beds were comfy, housekeeping was fantastic. Great location we walked most places. Close to tube station (2 blocks) It is really good value I would stay here again.
Stayed 7 nights in May 2025

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service
Perfectly acceptable for a single nights stay for me. My room had a single bed which for one night by myself was fine. Generally it’s a very dated old hotel. Slight musty smell from the bathroom but most people probably wouldn’t notice. Would consider staying here again if I’m in the area late night and need a bed again
Stayed 1 night in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Miguel, Kissimmee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent.
Stayed 3 nights in May 2025

10/10 Excellent

Phil

Stayed 1 night in May 2025

6/10 Okay

Jennifer

Travelled with group
Liked: Staff & service
Disliked: Room comfort

Small and OK

Staff was very friendly but the rooms were tiny, the walls thin, and the bathroom also very small. It was a struggle with two people in the room and our luggage but it was a decent bed and a decent location.
Stayed 1 night in May 2025