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Sandman Hotel & Suites London Downtown

2.5 star property
Hotel with free breakfast, near Budweiser Gardens

Photo gallery for Sandman Hotel & Suites London Downtown

Executive Suite, 1 King Bed, Non Smoking
Executive Suite, 1 King Bed, Non Smoking
Lobby
Free daily full breakfast
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is NZ$158
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
374 Dundas St, London, ON, N6B1V7
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Centennial Hall
    ‪8 min walk‬
  • Place, Budweiser Gardens
    ‪15 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(39 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(54 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(66 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

London

Sandman Hotel & Suites London Downtown puts you in the heart of London, within just a 10-minute stroll of Jonathon Bancroft-Snell Gallery and Citi Plaza Mall. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, dry cleaning/laundry services and free newspapers in the lobby. Free full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Downtown London hotel include Budweiser Gardens and University of Western Ontario.

What's nearby

  • London Convention Center - 6 min walk - 0.6 km
  • Victoria Park - 8 min walk - 0.7 km
  • Centennial Hall - 8 min walk - 0.7 km
  • Covent Garden Market - 11 min walk - 1.0 km
  • Budweiser Gardens - 15 min walk - 1.3 km

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪The Morrissey House - ‬1 min walk
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪London Burgers - ‬4 min walk
  • ‪Green Window - ‬8 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel with free breakfast, near Budweiser Gardens
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Sandman Hotel & Suites London Downtown. For a fee, parking is available.

This London hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 9 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
Sandman Hotel & Suites London Downtown offers 109 air-conditioned accommodations with free newspapers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 18.08 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 28.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

What is the cancellation policy at Sandman Hotel & Suites London Downtown?

Sandman Hotel & Suites London Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sandman Hotel & Suites London Downtown?

As of 15 Feb 2026, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites London Downtown on 1 Mar 2026 start from NZ$157.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sandman Hotel & Suites London Downtown?

Yep, Sandman Hotel & Suites London Downtown has a self car park for CAD 18.08 per day. A self car park is also available, for a fee.

Does Sandman Hotel & Suites London Downtown serve breakfast?

You bet, free full breakfast is served weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sandman Hotel & Suites London Downtown?

No, Sandman Hotel & Suites London Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Sandman Hotel & Suites London Downtown?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 444 out of 1407 reviews
Rating 8 - Good. 414 out of 1407 reviews
Rating 6 - Okay. 298 out of 1407 reviews
Rating 4 - Poor. 136 out of 1407 reviews
Rating 2 - Terrible. 115 out of 1407 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sherry

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and courteous even though they had a huge line up of folks checking in when we arrived. She was absolutely stellar!
Stayed 1 night in Nov 2025

4/10 Poor

Lina

Travelled with family and small children, Business traveller
Disliked: Amenities, property conditions & facilities
A budget hotel and it would likely be just ok f it wasn’t next to a shelter where people are clearly using stand just outside and accost you for money. The hotel itself is largely bare bones, everything from service to food is sparse. Pricing is decent and cleanliness of the room is ok, making it a reasonable choice if you have to be close by in downtown London.
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, property conditions & facilities
Great staff, the rooms are a bit tired, but very clean and quiet.
Stayed 1 night in Nov 2025

6/10 Okay

George

Stayed 3 nights in Nov 2025

8/10 Good

Dhaval

Business traveller
Liked: Cleanliness, staff & service, amenities
All good!
Stayed 1 night in Nov 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Had no juice but got to stay an extra hour after checkout for free
Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Check in was quick and easy. Front desk very helpful. Room was overcrowded but still ok. Breakfast could be upgraded but ok.
Stayed 1 night in Nov 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food fresh just toaster no cooked fries etc.
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
It was fine.
Stayed 1 night in Nov 2025

8/10 Good

Tanner

Stayed 1 night in Oct 2025

10/10 Excellent

Mike, Stoney Creek

Business traveller
Liked: Cleanliness, property conditions & facilities
All was well until the toilet flushing periodically kept me up throughout the night.
Stayed 1 night in Nov 2025

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, amenities
Rugs will be rugs and everything else was great with a city view. , I WILL BE BACK
Stayed 1 night in Nov 2025

4/10 Poor

Benjamin

Stayed 1 night in Nov 2025

8/10 Good

Kathryn

Stayed 1 night in Oct 2025

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities
Yeah! Warm roon
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Courteous staff, excellent service.
Stayed 1 night in Oct 2025

2/10 Terrible

Sarah

Stayed 2 nights in Oct 2025

4/10 Poor

Maria Lourdes, Richmond

Stayed 2 nights in Oct 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our stay at Sandman was good. Our room was clean and the staff were great with check-in. The shower was great. Amazing water pressure. Just have to be careful when you walk out the hotel doors as right next door, there is a shelter with all kinds of people doing drugs or in a drugged out of state of mind. There's lots more all the way up Dundas St as I walked to the Canada Life Place building to see a show. I didn't have any issues - only had a few people approach me for money near the concert venue. We parked in the upper parking lot and it was completely fine. The one thing I didn't love was breakfast. There were breakfast sandwiches wrapped in plastic but only egg and cheese when I got there around 8:15 am. Also, just the usual cereal, toast, bagel, bananas, apples, granola bars, apple, orange, cranberry juice, tea, coffee. Other than that, our stay was comfortable and I would stay at this hotel again if I were to visit London.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Stayed 1 night in Oct 2025

6/10 Okay

Paul

Travelled with partner
Water didn’t drain from tub as you were showering, an hour later, ready to go out and water was still draining. coffee cups were not sealed individually and noticed on cleaning cart, they were just laying loose on bottom shelf of the cleaning cart. loose not sterile.not a safe environment to be walking in very rundown area. Lots of homeless people around. Should have a restaurant or some fast food service brochures available so you know were to go to eat.
Stayed 2 nights in Oct 2025

4/10 Poor

Nicola

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Jon

Stayed 1 night in Oct 2025

4/10 Poor

Derek

Liked: Staff & service
Disliked: Cleanliness
Convenient location.
Stayed 2 nights in Oct 2025