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Sandman Hotel & Suites London Downtown

2.5 star property

Photo gallery for Sandman Hotel & Suites London Downtown

Executive Suite, 1 King Bed, Non Smoking
Executive Suite, 1 King Bed, Non Smoking
Exterior
Lobby
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is NZ$198
includes taxes & fees
31 May - 1 June

Explore the area

View map
374 Dundas St, London, ON, N6B1V7
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Covent Garden Market
    ‪11 min walk‬
  • Place, Harris Park
    ‪16 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(42 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(60 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(79 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

London

Sandman Hotel & Suites London Downtown places you in the centre of London, within just a 15-minute stroll of Victoria Park and Covent Garden Market. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, free newspapers in the lobby and multilingual staff. Free continental breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this Downtown London hotel, you'll be 1.6 km (1 mi) from Harris Park and 3.8 km (2.4 mi) from University of Western Ontario.

What's nearby

  • London Convention Center - 6 min walk - 0.6 km
  • Victoria Park - 8 min walk - 0.7 km
  • London Music Hall - 10 min walk - 0.9 km
  • Covent Garden Market - 11 min walk - 1.0 km
  • Harris Park - 16 min walk - 1.4 km

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪The Morrissey House - ‬1 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪London Burgers - ‬4 min walk
  • ‪Variety Cafe - ‬7 min walk

About this property

Sandman Hotel & Suites London Downtown

A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Sandman Hotel & Suites London Downtown. For a fee, parking is available.

This London hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 9 levels
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
Sandman Hotel & Suites London Downtown offers 109 air-conditioned accommodations with free newspapers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Interior detail
Residence & Conference Centre - London
London
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
4.1 out of 5, Very good, 575 reviews
The price is NZ$146
includes taxes & fees
20 May - 21 May
Residence & Conference Centre - London

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 18.08 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 28.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

What is the cancellation policy at Sandman Hotel & Suites London Downtown?

Sandman Hotel & Suites London Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sandman Hotel & Suites London Downtown?

As of 17 May 2026, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites London Downtown on 31 May 2026 start from NZ$198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sandman Hotel & Suites London Downtown?

Yep, Sandman Hotel & Suites London Downtown has a self car park for CAD 18.08 per day. A self car park is also available, for a fee.

Does Sandman Hotel & Suites London Downtown serve breakfast?

You bet, free continental breakfast is served weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sandman Hotel & Suites London Downtown?

No, Sandman Hotel & Suites London Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Sandman Hotel & Suites London Downtown?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 478 out of 1475 reviews
Rating 8 - Good. 427 out of 1475 reviews
Rating 6 - Okay. 316 out of 1475 reviews
Rating 4 - Poor. 138 out of 1475 reviews
Rating 2 - Terrible. 116 out of 1475 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

John

Travelled with partner
Room was OK, but certainly could use some updating. Lots of homeless around with a shelter a couple doors away. Good location for our concert downtown, but still paid an additional fee for parking too.
Stayed 1 night in Feb 2026

6/10 Okay

amanda

Travelled with family
Liked: Staff & service
It was ok...somewhere to sleep. The neighborhood is full of druggies and people smoking up in the back parking lot. Breakfast was basic, wifi kind of sucked.
Stayed 1 night in Feb 2026

8/10 Good

Alex

Liked: Cleanliness
Room was clean, quiet aside from the occasional homeless person screaming at the shelter next door.
Stayed 1 night in Feb 2026

10/10 Excellent

Adam

Stayed 1 night in Feb 2026

6/10 Okay

clara

Business traveller
Disliked: Amenities, property conditions & facilities
The room was in okay condition. Its clearly rundown with holes in the curtains and stains on the wall. The main issue was the noise, you can hear everything even in the room across from you. If you dont mind downtown noise then youre okay.
Stayed 1 night in Feb 2026

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities
Room immaculate. Walking distance to arena . Staff is wonderful!
Stayed 1 night in Feb 2026

10/10 Excellent

Shifaz

Stayed 3 nights in Feb 2026

6/10 Okay

Annie

Travelled with family
Liked: Staff & service
Building is dated. Staff was friendly. Check-in was smooth. Breakfast had limited selections.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Young lady who helped me check in was divine... the place is immaculately clean (props to the folks who kept the floor clear of winter salt).. Probably the best deal in downtown London.
Stayed 5 nights in Feb 2026

8/10 Good

Noor Alhuda

Liked: Cleanliness
Stay was very good and the room was absolutely spotless with an excellent turn down service. The only reason i had to take a star off was due to an elevator scare. I was stuck alone on one of the elevators being taken up and down through the floor with the doors not opening and when i landed on the main level the doors would open an inch the an alarm would come on and close again. This happened for about 10 minutes which felt like forever and wasnt the greatest experience especially being newly pregnant.
Stayed 7 nights in Jan 2026

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Junior suite was awesome! Staff was super friendly! Early check in option was an added bonus! Would definitely stay again!
Stayed 1 night in Feb 2026

6/10 Okay

Leah

Stayed 1 night in Feb 2026

8/10 Good

Kristi

Travelled with group
Liked: Cleanliness, property conditions & facilities
Room was clean. Staff friendly.
Stayed 1 night in Feb 2026

10/10 Excellent

Randy

Stayed 1 night in Jan 2026

6/10 Okay

Paula

Business traveller
I had booked my preferred room in October of 2025 from my stay in February 2026. Upon check in I was told that they "had to take a room out of service" and that my room was no longer available. I ended up staying in a different room. It was okay. The hotel is clean and pretty well maintained. My main issue was the noise, which I had hoped to reduce with my original room choice (room where the bed is separate from the main space away from the window and heater). Between the traffic, sirens, and heater coming on and off throughout the night, I had a terrible sleep. Parking was also an additional fee. I will book somewhere else next time.
Stayed 1 night in Feb 2026

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
I would say, the location was probably the thing that stood out. Central and close to downtown.
Stayed 1 night in Feb 2026

8/10 Good

Laura

Stayed 1 night in Jan 2026

4/10 Poor

Roger

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Black out curtains were shredded, poor drainage in the tub, poor selection for breakfast, bed was very comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

ZHEN

Stayed 2 nights in Jan 2026

10/10 Excellent

julio francisco

Stayed 3 nights in Jan 2026

10/10 Excellent

Laura

Stayed 1 night in Dec 2025

10/10 Excellent

Debbie

Stayed 1 night in Jan 2026

10/10 Excellent

Alan

Stayed 1 night in Jan 2026

8/10 Good

Mark

Liked: Cleanliness
Staff was courteous, room was filled with stale cigarette odor but staff checked in to make sure all was satisfactory, then offered for me to move rooms which was more pleasant
Stayed 1 night in Jan 2026

10/10 Excellent

Ali

Stayed 1 night in Jan 2026