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The Ampersand Hotel - Small Luxury Hotels of the World

5.0 star property

Photo gallery for The Ampersand Hotel - Small Luxury Hotels of the World

Restaurant
Creator video
Exterior
Business centre
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
10 Harrington Road, London, England, SW7 3ER
  • Place, Natural History Museum
    ‪3 min walk‬
  • Place, Hyde Park
    ‪12 min walk‬
  • Place, Royal Albert Hall
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Double Room (Small - Suitable for 1 or 2 nights )

Double Room (Small - Suitable for 1 or 2 nights )

Double Room (Small - Suitable for 1 or 2 nights )

9.2 out of 10
Wonderful
(23 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

8.8 out of 10
Excellent
(33 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.4 out of 10
Exceptional
(41 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

London

A luxury stay in the heart of London awaits you at The Ampersand Hotel - Small Luxury Hotels of the World. Within a 5-minute stroll you'll find Natural History Museum and Hyde Park within a 15-minute walk. Highlights at this boutique hotel include a restaurant, a 24-hour gym and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a 24-hour business centre, a coffee shop/cafe and laundry facilities. Continental breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 15-minute walk of this 5-property class London City Centre hotel include Harrods and Royal Albert Hall.

What's nearby

  • Cromwell Road - 1 min walk - 0.2 km
  • Natural History Museum - 3 min walk - 0.3 km
  • Hyde Park - 12 min walk - 1.0 km
  • Royal Albert Hall - 12 min walk - 1.1 km
  • Harrods - 13 min walk - 1.1 km

Getting around

  • South Kensington Underground Station - 2 min walk
  • West Brompton Station - 4 min drive
  • London (LCY-London City) - 59 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪The Hoop & Toy - ‬2 min walk
  • ‪Paul - ‬1 min walk
  • ‪Ben's Cookies - ‬1 min walk
  • ‪GAIL's Bakery - ‬1 min walk

About this property

The Ampersand Hotel - Small Luxury Hotels of the World

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a library, and multilingual staff are also featured at the luxury The Ampersand Hotel - Small Luxury Hotels of the World.

This 5-star London hotel is smoke free.

  • 111 guestrooms or units
  • Conference rooms
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Ampersand Hotel - Small Luxury Hotels of the World offers 111 air-conditioned accommodations with free minibar items and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include baths or showers and designer toiletries. Guests can surf the web using complimentary wired Internet access. Additionally, rooms include free newspapers and complimentary bottles of water. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 52 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available for a fee: GBP 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5 AM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 22 per person
  • Nearby parking fee: GBP 52 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Ampersand Hotel
Ampersand Hotel London
Ampersand London
Hotel Ampersand
The Ampersand Hotel London, England
The Ampersand Hotel London
The Ampersand Hotel
The Ampersand Hotel Small Luxury Hotels of the World
The Ampersand Hotel - Small Luxury Hotels of the World Hotel
The Ampersand Hotel - Small Luxury Hotels of the World London

Frequently asked questions

What is the cancellation policy at The Ampersand Hotel - Small Luxury Hotels of the World?

The Ampersand Hotel - Small Luxury Hotels of the World offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes The Ampersand Hotel - Small Luxury Hotels of the World a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Ampersand Hotel - Small Luxury Hotels of the World.

Does The Ampersand Hotel - Small Luxury Hotels of the World serve breakfast?

Sure does, continental breakfast is on offer daily.

Is there a free airport shuttle available at The Ampersand Hotel - Small Luxury Hotels of the World?

No, The Ampersand Hotel - Small Luxury Hotels of the World does not offer an airport shuttle service.

Is there a bar or restaurant at The Ampersand Hotel - Small Luxury Hotels of the World?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Ampersand Hotel - Small Luxury Hotels of the World?

Check-in begins at 2 PM. Check-out time is 10:30 AM.

Are pets allowed at The Ampersand Hotel - Small Luxury Hotels of the World?

Dogs are welcome at The Ampersand Hotel - Small Luxury Hotels of the World, with food and water bowls on offer.

The Ampersand Hotel - Small Luxury Hotels of the World Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 821 out of 1003 reviews
Rating 8 - Good. 122 out of 1003 reviews
Rating 6 - Okay. 44 out of 1003 reviews
Rating 4 - Poor. 8 out of 1003 reviews
Rating 2 - Terrible. 8 out of 1003 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb from start to finish. Accomodating staff who really care about making the stay great. The teas are not to be missed
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, very snug and comfy
Stayed 2 nights in Dec 2025

6/10 Okay

Alexander, East Greenwich

Travelled with partner
Liked: Property conditions & facilities
This is a solid 4-star hotel, and if it were positioned as such, the experience would be perfectly justified. However, it is definitely not a luxury 5-star boutique hotel. There is no doorman at night, no bar, and bottles of wine are left near the reception with a notebook where guests are expected to write down their room number and how many glasses they take—which feels quite awkward and not at all luxurious. On top of that, the cleaning staff was vacuuming the reception area during the day, with the noise constantly disrupting the atmosphere. Overall, this hotel does not meet the standards or service level expected from a true luxury property
Stayed 5 nights in Dec 2025

10/10 Excellent

darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was extremely enjoyable, but your question about free breakfast has thrown me as we paid both mornings, can someone feedback on that.
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Attention to detail. Modern amenities, centrally located. Wonderful food and excellent staff. Will come back!
Stayed 6 nights in Dec 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and well equipped room with lovely bathroom and shower. The rooms are snug with a comfortable bed.
Stayed 1 night in Dec 2025

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & staff, comfortable bed. Really great area
Stayed 4 nights in Dec 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best repurposing of an older building I’ve seen . Super clean and comfortable as well as very quiet . Staff takes great care of this hotel and are quick to help guests . Beds and linens are the best . The location ( near the British Museum ) is excellent and feels like a neighborhood with great restaurants and many cuisines . Planning on staying here again in just a few weeks. Easy walk to subway .
Stayed 1 night in Dec 2025

10/10 Excellent

Tralyn Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was amazing! Cleanest hotel I’ve ever stayed in. Would definitely recommend and will come back to visit soon!
Stayed 4 nights in Dec 2025

10/10 Excellent

Ismat

Stayed 1 night in Nov 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the amenities. Staffs were vrry attentive. We frly cared fir and pampered. Location was great as our base for museums, theaters and city activities.
Stayed 4 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience. Very luxury!
Stayed 1 night in Dec 2025

10/10 Excellent

Niall

Stayed 2 nights in Nov 2025

10/10 Excellent

TRACY

Staff were very helpful and friendly. We asked to change rooms as the first one was a little dark and our request was granted the next day
Stayed 3 nights in Nov 2025

10/10 Excellent

Shivkumar

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant staff and value for money.
Stayed 6 nights in Nov 2025

8/10 Good

nigel

Liked: Cleanliness, amenities
Room a little noisy being on ground floor next to a school
Stayed 1 night in Nov 2025

10/10 Excellent

Alessandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
The whole staff is beyond accommodating. The outstanding level of kindness from everyone, From the first moment we stepped in to the Ampersand Hotel was the winning factor for me. My stay was a true joy!! And it really made our vacation exceptional this is what makes this Hotel the best!! Not only a beautiful hotel, and the best restaurant in Kensington. The food was the best quality and taste. But the staff truly made it pleasurable for us in every way possible. We could not wait to get back to the hotel after a long day and evening exploring London. Thank you, Katarina. What a grand Vacation.
Stayed 6 nights in Nov 2025

10/10 Excellent

Riad

Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful hotel. Excellent staff. Very convenient location with great access to the Tube. Lots of dining options nearby. This is our second time staying here and we will come back.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff were excellent, room was clean & quiet & comfy
Stayed 1 night in Nov 2025

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, walking distance to South Kensington underground and near shops, museums and restaurants. Staff very friendly
Stayed 4 nights in Nov 2025

10/10 Excellent

scott

Liked: Cleanliness, property conditions & facilities
Great hotel in South Kensington. Quiet area but plenty to do and near museums. Staff were great and helpful. Underground station is 2 minutes away with great lines to the rest of the city. Will definitely stay here on return.
Stayed 4 nights in Nov 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities
Amazing hotal The room is perfect The location amazing We loved it
Stayed 2 nights in Nov 2025

10/10 Excellent

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great room. Excellent service for family.
Stayed 3 nights in Oct 2025