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4.9 out of 5

"Great location. Nice details. Lighting in room poor. " More

By a verified traveller on Wed 01 May 2019

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Hotel Description

A luxury stay in the heart of London awaits you at The Ampersand Hotel. You'll find Natural History Museum a few steps away and Hyde Park within a 15-minute stroll. Highlights at this boutique hotel include a restaurant, a 24-hour fitness center, and a bar/lounge.

You can enjoy flat-screen TVs with cable channels, and all 111 rooms feature free wired Internet, coffee/tea makers, and free newspapers. Minibars provide free refreshments, and 24-hour room service is also available. You'll find nice touches like designer toiletries and premium bedding to enhance your stay. Additionally, free bottled water and safes are available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find a 24-hour business center, a coffee shop/café, and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 9:00 AM.

Places within a 15-minute walk of this 5-star London City Centre hotel include Royal Albert Hall and Harrods.

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$301* Per night/room 6 Dec. - 7 Dec.

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room (Small - Suitable for 1 or 2 nights )

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Ampersand Hotel ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Ampersand Hotel

Everyone (6) Couples (1)
5 out of 5

Posted by on 26 Jun. 2019

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Comment from Hotel Management

28 Jun. 2019 by NielsF

Thank you!

4 out of 5
Great location. Nice details. Lighting in room poor.

Posted by on 1 May 2019

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Comment from Hotel Management

1 May 2019 by NielsF

Thank you for the kind feedback regarding your stay with us. We hope to be able to welcome you back again very soon. Best regards, Niels

5 out of 5

Posted by on 22 Feb. 2019

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Comment from Hotel Management

2 Apr. 2019 by NielsF

Thank you for the 5 starts!

5 out of 5

Great hotel near tube and museums

Pros: Friendly helpful staff. Lovely clean rooms. Fantastic decor. Hi tech room.
Location: Close to South Kensington underground station. Walking distance via underpass to Museums. Lots of food outlets. Hop on Hop off bus stops outside hotel
Great hotel within walking distance of Museums and shops. I wish I had more time as this hotel location is perfect for tube and heading off for sightseeing.

Posted by , from Australia on 28 Aug. 2018

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Comment from Hotel Management

29 Aug. 2018 by Assistant General Manager

Thank you for your great review. Kind regards, Tracey

5 out of 5

Excellent London hotel

Pros: Great location in the heart of South Kensington.-good public transport close by (bus stops outside the hotel and train station minutes walk away)
Lovely welcoming hotel that accommodated an early check in after a long international flight Like having a home away from home. Great room, fantastic facilities, great staff. Stayed in many hotels whilst traveling through the UK and the Ampersand was by far the best

Posted by , from Australia on 18 Nov. 2016

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5 out of 5

Great hotel in superb location

Excellent hotel (room, facilities and staff) in possibly the best location to explore London and get to and from the airport with ease. Will definitely stay there again when I return to London.

Posted by on 15 Aug. 2016

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Comment from Hotel Management

17 Aug. 2016 by Assistant General Manager

Thank you for your fantastic review. I am delighted you had such a great stay and look forward to welcoming you back to The Ampersand. Kind regards, Tracey

5 out of 5

Fav hotel in London

Great location - beautiful property with attention to every detail - wonderfully friendly and helpful staff - great food!

Posted by , from Brisbane, Australia on 27 Sep. 2015

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at the luxury The Ampersand Hotel. This 5-star London hotel is smoke free.

  • 111 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Heathrow Airport (LHR) (23.3 km / 14.5 mi)
  • Train station: Kensington (Olympia) Station (2.9 km / 1.8 mi)
  • Metro station: South Kensington Underground Station (0.1 km / 0.1 mi)

Room Amenities

The Ampersand Hotel offers 111 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and designer toiletries. This London hotel provides complimentary wired Internet access. Additionally, rooms include complimentary newspapers and complimentary bottled water. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer available
  • Safe
  • Designer toiletries
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:00 AM.

The Ampersand Hotel has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No rollaway/extra beds available
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 18 per person (approximately)
  • Nearby parking fee: GBP 52 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ampersand Hotel
  • Ampersand Hotel London
  • Ampersand London
  • Hotel Ampersand
  • The Ampersand Hotel London, England
  • The Ampersand Hotel London
  • The Ampersand Hotel Hotel
  • The Ampersand Hotel London
  • The Ampersand Hotel Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.