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The Dilly

5.0 star property
Luxury hotel with health club and 24-hour front desk

Photo gallery for The Dilly

Breakfast, lunch and dinner served
Interior
Pool
Bar (on property)
Gym

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry
The current price is NZ$590
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
21 Piccadilly, London, England, W1J 0BH
  • Place, Piccadilly Circus
    ‪2 min walk‬
  • Place, Trafalgar Square
    ‪8 min walk‬
  • Place, Buckingham Palace
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Double Bed

7.6 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Hairdryer
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room

7.4 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.2 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Hairdryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

London

A luxury stay in the heart of London awaits you at The Dilly. Within steps you'll find popular attractions like Piccadilly Circus and Piccadilly. Highlights at this hotel include a restaurant, a gym and a bar/lounge. .The restaurant, The Terrace On Piccadilly, is open for breakfast, lunch and dinner. 8181 square feet (760 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of car rentals on site. .Attractions within a 10-minute walk of this 5-property class London City Centre hotel include Bond Street and Leicester Square.

What's nearby

  • Piccadilly Circus - 2 min walk - 0.2 km
  • Leicester Square - 6 min walk - 0.5 km
  • Trafalgar Square - 8 min walk - 0.7 km
  • Buckingham Palace - 13 min walk - 1.2 km
  • Big Ben - 17 min walk - 1.5 km

Getting around

  • Piccadilly Circus Underground Station - 2 min walk
  • Charing Cross Station - 13 min walk
  • London (LCY-London City) - 43 min drive

Restaurants

  • ‪Cakes & Bubbles - ‬1 min walk
  • ‪Caffè Concerto - ‬2 min walk
  • ‪Hawksmoor Air Street - ‬1 min walk
  • ‪Terrace at The Dilly - ‬1 min walk
  • ‪5th View Bar & Food - ‬1 min walk

About this property

The Dilly

Luxury hotel with health club and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 8181 square feet (760 square metres) and includes conference space. A health club, multilingual staff, and tour/ticket assistance are also featured at the luxury The Dilly.

This 5-star London hotel is smoke free.

  • 283 guestrooms or units
  • 6 levels
  • 8181 sq ft of conference space
  • 760 sq. m of conference space
  • Built in 1909
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Dilly offers 283 accommodations with minibars and a safe. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 30 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Terrace On Piccadilly

Things to do

  • Health club
  • Racquetball/squash

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • 8,181 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1909
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per stay, plus a deposit of GBP 100 per stay
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 100.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 28 for adults and from GBP 14 for children
  • Nearby parking fee: GBP 30 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
The Dilly Hotel
The Dilly London
The Dilly Hotel London
Le Meridien Piccadilly

Frequently asked questions

What is the cancellation policy at The Dilly?

The Dilly offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Dilly?

As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at The Dilly on 16 Nov 2025 start from NZ$589.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Dilly family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Dilly is a hit with families.

Does The Dilly serve breakfast?

You bet, travelers adore the full brekkie here! Offered on weekdays between 7:00 AM and 10:30 AM and on weekends from 7:30 AM to 11:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Dilly?

No, The Dilly does not offer an airport shuttle service.

Is there a bar or restaurant at The Dilly?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Dilly?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Dilly?

Furry friends are welcome at The Dilly, with food and water bowls on offer.

The Dilly Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 469 out of 1005 reviews
Rating 8 - Good. 249 out of 1005 reviews
Rating 6 - Okay. 150 out of 1005 reviews
Rating 4 - Poor. 81 out of 1005 reviews
Rating 2 - Terrible. 56 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Liked: Staff & service, room comfort

5 star location but that’s it.

Food options very limited. Indian restaurant or pizza in your room isn’t a good variety. Five star staff and location but amenities are no way near five star. It’s my second time staying there. After my first time there I asked for a quieter room as having a room opposite the lift was very noisy. This trip I was put opposite the staff laundry room and was very noisy. The hotel is old and yes modernized a bit but the walls are like paper. You can hear next room guests showering!
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs a study of the layout

Good location but one lift was out of order for all my stay and it took a long time for lifts to appear, wherever you went. The bath and shower is ok but needs a refresh particularly regards the shower head and flexibility but this should distract you. It has a very odd layout and you can be directed a long way to your room when shorter routes, you later realise, are available. The breakfast/lunch restaurant, whilst built for a view, takes some finding first time.
Stayed 2 nights in Aug 2025

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointing that no late check-out was provided. Your website says to reach out to the hotel to request it and when I did they said it was 50 pounds an hour. That should be displayed in your website. Very disappointing.
Stayed 1 night in Aug 2025

2/10 Terrible

Laura, San Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is nothing like advertised. There is no air conditioning, the hotel brought a fan to my room. The hotel also ruined my laundry, and lost many items. To their credit, they did give me a generous refund. The cleaning was terrible, after 3 days of leaving a dirty glass on the night stand, I had to hand it to the hotel maid. The fitness center is first rate, I will give them that. However, I will never stay here again. I come to the West End 2 times a year, but I will not be staying at the Dilly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Jul 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Our only complaint was that the television kept coming on automatically in the middle of the night. We kept trying to turn it off but it would only stay off for awhile then come back on with a bright screen. It was very disruptive to our sleep!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was consistently excellent! My room was cleaned and restocked daily without fail. The standout moment, though, was at checkout: one of the staff members, Ali actually walked with me to the station and helped carry my large suitcase all the way to the ticket kiosk. That kind of thoughtful gesture really stuck with me. Highly recommend!
Stayed 7 nights in Jul 2025

4/10 Poor

Timothy Anand

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No refrigerator, elevators barely work, no real air conditioning (no thermostat, just a set of knobs for a room fan). For a hotel this expensive, a mini-fridge is a no-brainer. If you stay for more than a couple days, you can't bring snacks or drinks back to the room - it will rot or get hot. One elevator was out of order the entire time we stayed, for over a week. I don't think they had any plans to fix it. During my stay, I kept encountering people with suitcases waiting for an elevator, heading to their plane or train. Once an elevator arrived, it was packed with people with suitcases. We started just hitting the Up button so we'd get on -an- elevator and have a chance of going out. We adjusted by leaving 20 minutes early for our flight. The beds only had thick blankets on them, not normal sheets. It was the summer, so you either had no covers or you'd sweat. The lack of the thermostat was an issue as just leaving the room fan on would make it frigid in the middle of the night. The location was great. We were steps from the London Underground Piccadilly station, and you could literally see the hotel marquee once you stepped up to the street. We were walking distance from a great many landmarks - Leicester Square, Trafalgar Square, St. James Park, Buckingham Palace, etc. This had its downsides - the street was a mob after 10am and restaurants were super busy. There was a massive gym and pool, staff was great, housekeeping every day, but I'd rather have a fridge.
Stayed 10 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
The bathroom floor was so slippery, soap was left on from the maids and we had a bad fall. In addition, only one elevator worked and it took so long to get up and down from our room. For a 5 star hotel there were no room amenities that satisfied this status. Our window opened into a wall. Overall not impressed
Stayed 1 night in Jul 2025

10/10 Excellent

Indra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Thank you!
Stayed 5 nights in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

6/10 Okay

Ariel Sanchez

Liked: Cleanliness, staff & service
It's in a great area and has some cool things, like a sauna and a pool, and a towel heater in the bathroom. But the carpet in our room was really old, as was the office chair. I would say it's a comfortable stay, not a luxurious stay, and they are trying their best.
Stayed 3 nights in Jul 2025

8/10 Good

Ricardo

Location was great. The air condition was not working.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a very convenient location. Staff very good. Great breakfast A little noisy at the back of the hotel as there seemed to be bottles/glass being deposited in bins throughout the night
Stayed 2 nights in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, but a little dated and in need of some repair. For much of our stay there was often only one elevator which wasn’t great for the size of the hotel. The staff were very friendly and helpful. The hotel is in a great location.
Stayed 4 nights in Jul 2025

2/10 Terrible

Maria

Disliked: Staff & service, property conditions & facilities
We had a terrible experience. The room was hot and the Airconditiknign
Stayed 1 night in Jul 2025

6/10 Okay

Emir

Stayed 2 nights in Jul 2025

2/10 Terrible

Michael

Liked: Amenities
Disliked: Property conditions & facilities
AC doesn’t work
Stayed 7 nights in Jun 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

How is this a 5 star hotel ?!?!?

Had to change two rooms because they were so terrible. The first room had no windows. The second room had a leak in the shower and not even a shower curtain, so the bathroom was filled with water after every shower. For the third room they charge us 70£ extra per night. Who ever gave this hotel 5 stars should quickly get a different job.
Stayed 5 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
We loved it.
Stayed 5 nights in Jun 2025

2/10 Terrible

Carole

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioning was broken and heat in bathroom could not be turned off. Room due to heat was a risk to stay in due to dehydration when sleeping. Despite numerous complaints staff could not care less.
Stayed 3 nights in Jul 2025

10/10 Excellent

Patty

Travelled with family
Liked: Amenities
Paul the bellman was awesome with tips and suggestions. Great location Large room! Amazing indoor pool. Wish there was an easier way to order food and better options to get drinks
Stayed 3 nights in Jun 2025

10/10 Excellent

fayeling

Travelled with family
Friendly staff
Stayed 1 night in Jun 2025