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"Cute and dainty but lack of amenities such as no power point in bathroom, tiny pokey little room, small bed, shower and bathroom needs upgrade. Howeve
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The Grand at Trafalgar Square puts you in the heart of London, within steps of popular attractions like The Strand and Charing Cross. Highlights at this boutique hotel include a restaurant and in-room free WiFi.
Flat-screen TVs with digital channels are featured in all 63 rooms, and you can enjoy iPod docks, coffee/tea makers, and free newspapers. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Additionally, room service, free bottled water, and safes are available. Housekeeping is available once per stay.
The restaurant, Boyds Grill and Wine Bar, serves British cuisine and is open for breakfast, lunch, and dinner. Other amenities include free WiFi in public areas, a fitness center, and coffee/tea in a common area.
Attractions within a short walk of this 4-star London City Centre hotel include Trafalgar Square and National Gallery.
The Grand at Trafalgar Square ratings based on 8 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for The Grand at Trafalgar Square
Everyone (2)Couples (5)Family (3)
3 out of 5
Cute and dainty but lack of amenities such as no power point in bathroom, tiny pokey little room, small bed, shower and bathroom needs upgrade. However, friendly staff and reasonable 3.5 star hotel (
Posted by Simon on 29 Nov. 2019
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3 out of 5
It’s adequate and central but it’s tired and needs some love and attention. Not a lot of extras offered.
The bar was nice for a quiet drink
Posted by a verified traveller on 19 Oct. 2019
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5 out of 5
Great hotel, check in went well and the staff were wonderful. We liked the bar, and the second floor has a really nice common area with plenty of seating and computers for guests. The nicest thing about this hotel was all the little thoughtful touches. The rooms (we booked 2 for our group) had yoga mats and an umbrella, and near the rooms there was a supply cupboard for guests to top up coffee/milk/bedding etc. Also there's an ice machine, chilled filtered water and recycled plastic bottles to use. We were pleased to find they have a free laundry and detergent. The negatives for us were that the bathroom is really small and we didn't have a fridge, no huge drama though. The staff were happy to look after our bags for us after we had checked out - our flight out wasn't until 21:00 so they kept our bags for us for free and we picked them up in the afternoon. The location is nice and central, but very busy.
Posted by a verified traveller on 24 Aug. 2019
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4 out of 5
some staff were great, others not so
brilliant location
Posted by a verified traveller on 10 Aug. 2019
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4 out of 5
Excellent location - super central. Good value for money, rooms are large for London, but the hotel is a little dated.
Posted by a verified traveller on 14 Jul. 2019
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5 out of 5
room was excellent, staff were very attentive, in particular Aaron who looked after us in the lounge for my wife's 50th. Thank you for a fantastic time.
Posted by a verified traveller on 13 Jul. 2019
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5 out of 5
Great location, close to Charing cross and embankment tube stations and key attractions. Easy distance to Buckingham palace, Westminster abbey, national portrait gallery and parliament. Great water pressure in the shower. No view.
Posted by a verified traveller on 11 Jun. 2019
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4 out of 5
Aussies in London
Pros:Free washing machine and dryer -with detergent supplied -Awesome!
Chilled water machine with, the water bottles to fill as you need. Awesome!
Gym
Cons:Make a designated smoking area away from hotel entrance
Location:Central location -close to theaters and restaurants.
Great downstairs bar
Coming to the entrance of the hotel - people were standing on the steps and further onto the foot path smoking cigarettes. We don't object to people smoking (we are non -smokers) but, it was disgusting walking through the thick cloud of smoke and was hoping it wasn't a sign of things to come.
We booked and payed for our room a long time in advance (we live in Australia) so, were disappointed to be put in a room directly above where renovations were taking place. What this meant for us was, we were woken up quite early by banging and the smell of burnt timber that they were working with.
We were advised that the staff would find another available room and will move our belongings accordingly We packed everything up and set out on our activities for the day.
Staff moved our belongings to another room roughly the same quality although, it did not have a microwave like our first room had. They brought the small fridge from our original room to the new room which we were happy about.
It was also noticed that an item that was packed on top of one of our bags was not with all our contents, we certainly were not happy about this. We phoned to inform reception staff and were told they would call us after some investigation.
Roughly after an hour waiting without a phone call to our room, we went to reception to ask if the item was found. Pleasingly yes it was but, no explanation was given as to why the item was not brought with the rest of our belongings.
There's a restaurant on site. WiFi is free in public spaces. There's an onsite business center. The eco-friendly The Grand at Trafalgar Square also features a fitness center, coffee/tea in a common area, and concierge services. This 4-star London hotel is smoke free.
63 guestrooms or units
8 levels
Built in 1887
Dining venue
Business facilities
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Front-desk safe
Concierge
Newspapers in lobby (free)
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Airport: Heathrow Airport (LHR) (27.3 km / 16.9 mi)
Train station: London Charing Cross Station (0.5 km / 0.3 mi)
Metro station: Charing Cross Underground Station (0.2 km / 0.1 mi)
Room Amenities
The Grand at Trafalgar Square offers 63 accommodations with iPod docking stations and safes. Beds feature premium bedding. Flat-screen televisions come with digital channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
IPod dock
In-room dining (limited hours)
Flat-screen television
Digital channels
Movies for purchase
Coffee maker
Luxury bedding
Shower
Housekeeping (once per stay)
Newspapers (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Boyds Grill and Wine Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a fitness center.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child stays free when using existing bedding.
Rollaway/extra beds are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
No rollaway/extra beds available
One child stays free
Debit cards not accepted
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: GBP 48 per day (open 24 hours)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Grand Trafalgar
Grand Trafalgar Square
Grand Trafalgar Square Hotel
Grand Trafalgar Square Hotel London
Grand Trafalgar Square London
Trafalgar Grand
Grand At Trafalgar Square London
The Grand At Trafalgar Square Hotel London
The Grand At Trafalgar Square London, England
The At Trafalgar Square London
The Grand at Trafalgar Square Hotel
The Grand at Trafalgar Square London
The Grand at Trafalgar Square Hotel London
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
