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The Whitechapel

2.0 star property

Photo gallery for The Whitechapel

Luxury Twin Room, Ensuite, City View (Executive Twin Room)
City view from property
Property entrance
Classic Triple Room, Ensuite
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
New Rd, London, England, E1 1HH
  • Place, East London Mosque
    ‪5 min walk‬
  • Place, Brick Lane
    ‪9 min walk‬
  • Place, Tower Bridge
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪78 min drive‬

Room options

View all photos for Luxury Twin Room, Ensuite, City View (Executive Twin Room)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Luxury Twin Room, Ensuite, City View (Executive Twin Room)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Double Room, Ensuite, City View (Executive King Room)

Luxury Double Room, Ensuite, City View (Executive King Room)

Luxury Double Room, Ensuite, City View (Executive King Room)

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Ensuite, City View (Premier Double Room)

Superior Double Room, Ensuite, City View (Premier Double Room)

Superior Double Room, Ensuite, City View (Premier Double Room)

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Ensuite, City View (Premier Twin Room)

Superior Twin Room, Ensuite, City View (Premier Twin Room)

Superior Twin Room, Ensuite, City View (Premier Twin Room)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Triple Room, Ensuite

Classic Triple Room, Ensuite

Classic Triple Room, Ensuite

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Classic Double Room, Ensuite

Classic Double Room, Ensuite

Classic Double Room, Ensuite

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room, Private Bathroom

Basic Double Room, Private Bathroom

Basic Double Room, Private Bathroom

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Quadruple Room, 2 Bedrooms, Non Smoking, City View

In-room safe, laptop workspace, iron/ironing board, free WiFi

Comfort Quadruple Room, 2 Bedrooms, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About the area

London

The Whitechapel puts you in the centre of London, 1.8 km (1.1 mi) from Tower Bridge and 5 km (3.1 mi) from London Eye. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers tour/ticket assistance, luggage storage and a lift. Added amenities include a reception hall. .Sights within a 15-minute drive of this Tower Hamlets hotel include London Stadium and Trafalgar Square.

What's nearby

  • East London Mosque - 5 min walk - 0.4 km
  • Brick Lane - 9 min walk - 0.8 km
  • Tower of London - 14 min walk - 1.2 km
  • Liverpool Street - 16 min walk - 1.4 km
  • Tower Bridge - 5 min drive - 2.0 km

Getting around

  • Whitechapel Underground Station - 6 min walk
  • Shadwell Station - 10 min walk
  • London (LCY-London City) - 23 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Tayyabs - ‬3 min walk
  • ‪Ambala - ‬3 min walk
  • ‪Zaza's - ‬4 min walk
  • ‪Good Samaritan - ‬3 min walk

About this property

The Whitechapel

The Whitechapel offers its guests tour/ticket assistance and a lift. The front desk is open around the clock.

This London hotel is smoke free.

  • 28 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
The Whitechapel offers 28 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 11:30 PM and 8:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 11:30 PM and 8:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Whitechapel Hotel
The Whitechapel London
The Whitechapel Hotel London

Frequently asked questions

What is the cancellation policy at The Whitechapel?

The Whitechapel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at The Whitechapel?

No, The Whitechapel does not offer an airport shuttle service.

What time are check-in & check-out at The Whitechapel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Whitechapel?

No, pets are not allowed.

The Whitechapel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 13 reviews
Rating 8 - Good. 4 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly
Stayed 1 night in Aug 2025

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service (Adam)

The service from Adam was over and above. The rooms were clean, very comfertable, the only issue was the showers were cold, luke warm
Stayed 1 night in Nov 2024

8/10 Good

Chris

Business traveller
Disliked: Amenities
Good functional room and hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would rather sleep in a jail

DO NOT STAY AT THIS HOTEL. I would rather spend a night in jail than this place. Upon arrival I was already alarmed as the neighborhood is terrible… perhaps one of the worst in London, but there is so much more… We arrived and the doors to the hotel were wide open but there was no security or receptionist present (keep in mind it’s a terrible neighborhood so anybody could have access to the “hotel”). From there we waited for 45 mins and no receptionist arrived. All while there was luggage from other customers being stored beside the front desk and nobody was watching it… anybody could have walked in and stole the luggage. Next the hotel was half under construction and no one told us, but this doesn’t even scratch the surface of issues. Next we had NO HOT WATER!!!! To which the hotel manager tried convincing me that it wasn’t a big deal… what a joke! The next option was to have contractors come work in my room the next day to try to fix the issue. Having had watches and cameras stolen from hotels before, there was no way I was going to allow hotel contractors (not even hotel staff) have access to my room and goods while I was out for the day. At this point I asked for a refund so I could just go book another hotel. TO WHICH THEY DENIED AND MADE VERY THREATENED GESTURES. At this point I felt so unsafe that I booked another hotel. But that’s not where it ends…. I requested a receipt or any proof that I was checking out early and they refused to provide any paperwor
Stayed 3 nights in Oct 2024

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff and nice attached restaurant. Area walkable restaurants are more middle eastern/asian. Rooms are tight but functional.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gerard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

ian

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Yubo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service!
Stayed 1 night in Jul 2024

6/10 Okay

Brendon

Liked: Staff & service, property conditions & facilities
Only had 1 towel and powdered milk
Stayed 1 night in Jul 2024

4/10 Poor

Satish

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Marta

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Jennifer

Liked: Staff & service
Super freundliches Personal 👍
Stayed 2 nights in Sep 2024