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W12 Rooms

4.0 star property
Guesthouse with a 24-hour front desk, a short walk to Westfield London Shopping Centre

Photo gallery for W12 Rooms

Deluxe Double Room (If extra bed required contact Hotel)
Staircase
Reception
Front of property - evening/night
Single Room | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is NZ$249
includes taxes & fees
22 July - 23 July

Explore the area

Map
54 Uxbridge Road, London, England, W12 8LP
  • Westfield London Shopping Centre
    ‪5 min walk‬
  • Kensington High Street
    ‪15 min walk‬
  • Hyde Park
    ‪7 min drive‬
  • London (LCY-London City)
    ‪36 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room (If extra bed required contact Hotel)

Deluxe Double Room (If extra bed required contact Hotel)

Deluxe Double Room (If extra bed required contact Hotel)

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

London

W12 Rooms puts you in the heart of London, within a 20-minute stroll of popular places like Kensington High Street and Westfield London Shopping Centre. .This smoke-free guest house offers a 24-hour front desk, a porter/bellboy and luggage storage. Added amenities include a front desk safe. .Attractions within a 30-minute walk of this 4-property class Hammersmith and Fulham guest house include Olympia Conference and Exhibition Centre and Portobello Road Market.
View more Guest houses in LondonOpens in a new window

What's nearby

  • Westfield London Shopping Centre - 5 min walk - 0.4 km
  • Kensington High Street - 15 min walk - 1.3 km
  • Olympia Conference and Exhibition Centre - 15 min walk - 1.3 km
  • Royal Albert Hall - 6 min drive - 4.0 km
  • Hyde Park - 7 min drive - 4.3 km

Getting around

  • Shepherd's Bush Station - 2 min walk
  • Shepherd's Bush Underground Station - 2 min walk
  • London (LCY-London City) - 64 min drive

Restaurants

  • ‪Ben's Cookies - ‬2 min walk
  • ‪The Central Bar - ‬1 min walk
  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Costa Coffee - ‬1 min walk

About this property

W12 Rooms

Guesthouse with a 24-hour front desk, a short walk to Westfield London Shopping Centre
W12 Rooms offers its guests a front desk safe, a porter, and an ATM. The front desk is open around the clock.

This 4-star London guest house is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 4 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • ATM
  • Bellhop
  • No smoking on site
W12 Rooms offers 19 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Hindi, Italian, Lithuanian, Romanian, Russian, Spanish, Urdu

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The price is NZ$213
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • No on-site parking available

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 8 October 2023 to 28 August 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the guest house will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at W12 Rooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

W12
W12 Rooms
W12 Rooms House
W12 Rooms House London
W12 Rooms London
W12 Rooms London, England
W12 Rooms Guesthouse London
W12 Rooms Guesthouse
W12 Rooms London
W12 Rooms Guesthouse
W12 Rooms Guesthouse London

Frequently asked questions

What is the cancellation policy at W12 Rooms?

W12 Rooms offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at W12 Rooms?

As of 25 Jun 2025, prices found for a 1-night stay for 2 adults at W12 Rooms on 22 Jul 2025 start from NZ$248.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at W12 Rooms?

No, W12 Rooms does not offer an airport shuttle service.

What time are check-in & check-out at W12 Rooms?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at W12 Rooms?

No, pets are not allowed.

W12 Rooms Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 522 out of 1003 reviews
Rating 8 - Good. 347 out of 1003 reviews
Rating 6 - Okay. 75 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Has to be Seen 👀

I was having an operation on both my eyes at Optical Express White City on Monday and had to return the next day for a checkup. I booked the room as it looked very clean (was) & was near Shepherd's Bush station, one stop from White City. They were extremely helpful, especially on the Monday, when I had very restricted sight & even read the instructions on the medication out to me.
Stayed 1 night in Mar 2025

4/10 Poor

Meg

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was fine but didn't meet expectations. It was very noisy (I was one level above ground floor and the street noise was constant), the walls were thin and the door had a gap all the way around that let in both light and sound. The walls and doorframes are dirty and in desperate need of a cleaning and painting. There's scaffolding up outside the building that blocks any natural light from the small, high window. The bed was comfortable at least and the staff seemed friendly. Also the fire alarm went off on my first night there around 4 am, a false alarm. The area immediately around the hotel didn't feel super safe but the hotel is basically on top of Shepherd's Bush tube station and an Overground station on the Mildmay Line which was nice, but Shepherd's Bush is not step-free -- something to note if you have a lot of luggage.
Stayed 5 nights in Mar 2025

10/10 Excellent

Aki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

I was pleasantly surprised by this little hotel. It's right next to the underground, a small grocery store, and a large shopping mall, but it's not noisy at all. The rooms are very clean and in good shape by London standards. Will definitely stay here for business trips going forward!
Stayed 4 nights in Mar 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute booking

Lovely small hotel in a great location. Excellent value for money. The hotel appears newly refurbished. Everything is clean and feels homely. Staff were very welcoming and polite. Comfortable room and facilities. Low noise level considering the location. A great nights sleep!
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

MIKE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Convenient

Stayed for work locally. Very friendly check in. Room small but with all you need and gave a good nights sleep. Plenty of shops and pubs on the doorstep and a minutes walk to the tube/railway station.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay if you like filthy rooms

Well the staff at the reception was horrible and very rude. Found a used condom in my room and the hotel hasn’t even apologised they just told me they will clean when I leave to which I demanded a new room. New room was very dusty and filthy.
Stayed 3 nights in Mar 2025

8/10 Good

Kelly

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Reasonable priced stay

Top floor x 4 flights up with no lift Room was nice clean tidy, only a ceiling window so could be a bit bad for some Not too much road noise being up the top Easy to find
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable room. Bed comfortable, shower superb.
Stayed 1 night in Feb 2025

6/10 Okay

Katy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

good, Steep stairs, top floor has "beep" 24/7

Nice rooms, close to Westfield and Shepards bush underground. however very steep stairs, and there is a constant beep thought the night on the top floor that cannot be switched off... We found that hte staff were good, and helpful (apart from the Beep)
Stayed 2 nights in Dec 2024

10/10 Excellent

Adetoke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I TOTALLY RECOMMEND

It felt like home, neat and has a beautiful entrance ambiance Receptionist was very amiable My husband and I enjoyed our stay at W12 ROOMS
Stayed 1 night in Feb 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, hotel very close to the shopping centre.
Stayed 1 night in Feb 2025

2/10 Terrible

Darryl

Stayed 2 nights in Feb 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem to find this awesome hotel! Right next to Westfields and the underground and excellent bus routes. Spotlessly clean! Large screen TV and the bonus of having a small fridge in the room. Single rooms are on the road side of the hotel so expect some road traffic noise as well as pedestrian noises but not too bothersome as the size and facilities suited me. Staff couldn't be more helpful! Have already booked my next stay 😊
Stayed 5 nights in Feb 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Although the view from the window was obscured due to refurbishment works during our stay. We still enjoyed the W12 rooms, and found it's price to be very reasonable considering the quality of the facilities and it's location
Stayed 3 nights in Feb 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Does what it says on the tin

I booked W12 Rooms because I needed somewhere to stay while working in London for 5 days. It's in a great location on Shepherds Bush Green with lots of food options and with Westfield London a few minutes walk away, it's great for shopping etc too. Lots of local amenities and great transport links. Would book again if working in the Shepherds Bush area again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay

I have stayed in the past The rooms are reasonable size and beds are comfortable Complimentary tea /coffee provided
Stayed 1 night in Dec 2024

10/10 Excellent

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quality for the price, and a great location right next to the Shepherds Bush station and the Westfield mall
Stayed 1 night in Jan 2025

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and excellent transport links
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Bit noisy by rd.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

First Stay in London

Friendly staff and very helpful, room clean and comfortable. was made aware reception available 24/7 which was reassuring. easy housekeeping system and very good local knowledge
Stayed 3 nights in Dec 2024

4/10 Poor

tanya

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024