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Zedwell Underground Hotel Tottenham Court Road

3.0 star property

Photo gallery for Zedwell Underground Hotel Tottenham Court Road

Cocoon 3
Reception
Cocoon 3
Reception
Property entrance

Reviews

6.6 out of 10

Popular amenities

  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is NZ$158
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
112a Great Russell Street, London, England, WC1B 3NQ
  • Place, Tottenham Court Road
    ‪1 min walk‬
  • Place, The British Museum
    ‪7 min walk‬
  • Place, Leicester Square
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪69 min drive‬

Room options

View all photos for Cocoon 1, Accessible

Cocoon 1, Accessible

Cocoon 1, Accessible

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Cocoon 2

Cocoon 2

Cocoon 2

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 2 Twin

Cocoon 2 Twin

Cocoon 2 Twin

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 3

Cocoon 3

Cocoon 3

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Cocoon 4

Cocoon 4

Cocoon 4

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Cocoon 2 Accessible

Cocoon 2 Accessible

Cocoon 2 Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 1

Soundproofing, free WiFi, bed sheets

Cocoon 1

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Cocoon 1, Accessible

  • Sleeps 1

Cocoon 1

  • Sleeps 1

Cocoon 2 Twin

  • Sleeps 2

Cocoon 2

  • Sleeps 2

Cocoon 3

  • Sleeps 3

Cocoon 4

  • Sleeps 4

Cocoon 2 Accessible

  • Sleeps 2

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About the area

London

Zedwell Underground Hotel Tottenham Court Road puts you in the heart of London, within just a 10-minute stroll of popular attractions like The British Museum and Leicester Square. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Other amenities include express check-out, luggage storage and a lift. Each morning cooked-to-order breakfast is served between 7:00 AM and noon. .Attractions within a 15-minute walk of this 3-property class London City Centre hotel include Piccadilly Circus and Oxford Street.

What's nearby

  • Dominion Theatre - 1 min walk - 0.0 km
  • Theatreland - 1 min walk - 0.0 km
  • Tottenham Court Road - 1 min walk - 0.1 km
  • The British Museum - 7 min walk - 0.7 km
  • Leicester Square - 8 min walk - 0.7 km

Getting around

  • Tottenham Court Road Station - 2 min walk
  • Tottenham Court Road Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 62 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Manna - ‬2 min walk
  • ‪The Flying Horse - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Zedwell Underground Hotel Tottenham Court Road

Zedwell Underground Hotel Tottenham Court Road offers its guests express check-in, express check-out, and a lift. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

  • 205 guestrooms or units
  • 2 levels
  • Built in 2023
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Lift
  • No smoking on site
Zedwell Underground Hotel Tottenham Court Road offers 205 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a daily basis.

Similar properties

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Zedwell Piccadilly Circus
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
  • Soundproof rooms
3.8 out of 5, Good, 5,630 reviews
The price is NZ$196
includes taxes & fees
12 Apr - 13 Apr
Zedwell Piccadilly Circus

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: GBP 18.90 for adults and GBP 18.90 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 2 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 18.9 for adults and from GBP 18.9 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Zedwell Underground Tottenham Court Road
Zedwell Underground Hotel Tottenham Court Road Hotel
Zedwell Underground Hotel Tottenham Court Road London
Zedwell Underground Hotel Tottenham Court Road Hotel London

Frequently asked questions

What is the cancellation policy at Zedwell Underground Hotel Tottenham Court Road?

Zedwell Underground Hotel Tottenham Court Road offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Zedwell Underground Hotel Tottenham Court Road?

As of 31 Mar 2026, prices found for a 1-night stay for 2 adults at Zedwell Underground Hotel Tottenham Court Road on 12 Apr 2026 start from NZ$158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Zedwell Underground Hotel Tottenham Court Road serve breakfast?

Yep, cooked-to-order brekkie is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Zedwell Underground Hotel Tottenham Court Road?

No, Zedwell Underground Hotel Tottenham Court Road does not offer an airport shuttle service.

What time are check-in & check-out at Zedwell Underground Hotel Tottenham Court Road?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Zedwell Underground Hotel Tottenham Court Road?

No, pets are not allowed.

Zedwell Underground Hotel Tottenham Court Road Reviews

Reviews

6.6
Rating 10 - Excellent. 323 out of 1239 reviews
Rating 8 - Good. 273 out of 1239 reviews
Rating 6 - Okay. 272 out of 1239 reviews
Rating 4 - Poor. 179 out of 1239 reviews
Rating 2 - Terrible. 192 out of 1239 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Hazel

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room & so quiet. Lovely sleep!
Stayed 1 night in Dec 2025

4/10 Poor

Greg

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
this hotel is in an underground bunker at -4 and -5 from street level. There are no windows and if you turn off all the lights in the room you are in pitch darkness - you cannot see your hand in front of your face - or where your phone is or where the light switch is. This I found truly disturbing and claustrophobic - I think a good suggestion would be to have at least slightly illuminated lightswitches. The rooms are below the underground line and so you can feel and her the underground trains rumbling overhead - if you are a light sleeper this is very disturbing. The toilet flush system is super powerful and noisy. you can hear people flushing there toilets in other rooms. The most unpleasant thing was being charged to leave bags both before and after checkin. Your summary of hotel facilities includes luggage storage but it does not mention that it is paying and GBP15 per bag both before and after checkin. This is the first and only hotel I have ever stayed in where this has been applied - not market practice and very dishonest.
Stayed 1 night in Dec 2025

4/10 Poor

Tommy

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2025

2/10 Terrible

John

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Checkin process was annoying - had to retype all my information even though they already had it. Charged me an early check-in fee despite having plenty of available rooms and it being after 1pm. The hallways smelled. Water not very hot. You are literally five floors underground and can hear the tube going by every 3 minutes. Lobby also underground and grim.
Stayed 1 night in Dec 2025

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service
Very central hotel, tiny but super cute room, although (as advertised) completely without any amenities, such as hairdryers, tv, tea/coffee making facilities in the room (although these are all available near the Reception. Staff lovely.
Stayed 2 nights in Nov 2025

6/10 Okay

Catriona

Liked: Staff & service
Being an underground hotel, it was nice and quiet. The air conditioning in my room didn't work very well. There was a funky smell in the common areas. I had a twin room. One of the beds did not have any mattress protector and the other one had a stained mattress protector so I slept on top of the duvet.
Stayed 2 nights in Dec 2025

6/10 Okay

Eleanor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location but only one lift which can cause congestion for exit- entry.
Stayed 1 night in Dec 2025

6/10 Okay

Ian

Stayed 2 nights in Dec 2025

4/10 Poor

Pete

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
For the price you pay you'd expect at least a coat hanger. Place is quiet but you have the constant rumble of tubes constantly so if you're a light sleeper you won't get much sleep. Aircon would of been better having a member of the team blow on me as it was that light even on full
Stayed 2 nights in Dec 2025

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, amenities
Staff poo
Stayed 1 night in Nov 2025

6/10 Okay

KEIRA

Travelled with partner
Liked: Staff & service, property conditions & facilities
The best part about this hotel is the location. If you want to be right in the mix, central to all major things/metro this place is great for you. The rooms however are stripped to the bare bones. Someone may call that minimalistic but I would call it skimping. These new budget hotels cut corners for profit. Our room still had marking from the builders during construction. And you could just tell it had never been properly deep cleaned. We had to beg for room cleaning and extra towels. You get what you pay for!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, easy check in, convenient location
Stayed 1 night in Dec 2025

2/10 Terrible

Adam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worse experience I've had in 20 years of staying in London! I had booked a room at 4:30pm, but upon arriving 8 hours later that day, I was informed that my room was unavailable due to a “maintenance issue”. I had booked the room specifically because I had an early meeting at Tottenham Court Road the next morning, and needed to be nearby. There were tube strikes so wanted to get into London ahead of time. Upon arriving at the hotel I was asked to sit and wait for 20 minutes without any information. When I was finally spoken to, I was told that my room was unavailable, but not to worry, we’ve got you a room at another hotel. However, this hotel was across the other side of London – with no Tubes running, and without being provided any transportation. I was trying to work out how I was going to get there at 1am in the morning when the employee faced me and said “what are you still doing here?”. There was a total lack of empathy or understanding. I can’t imagine what it would have been like to have left someone vulnerable in that position. Having finally arrived at the other hotel, I managed just a few hours sleep before having to get up early to make my way back to Tottenham Court Road for an early morning meeting.
Stayed 1 night in Sep 2025

10/10 Excellent

Celina

Stayed 1 night in Nov 2025

2/10 Terrible

Maritza Elena

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Everything went wrong with this hotel. The staff did not care about customer needs and hotel smelled horrible and trash stayed in hallway for two days. We got to hotel and we were told the room we booked was not available, so we were given a smaller room. We asked for extra pillows and blanket three days in a row and never received them. We were told cleaning staff left for the day and no one could help. It was one of the worse hotels I have ever stayed at.
Stayed 3 nights in Nov 2025

10/10 Excellent

Katie

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

6/10 Okay

Mel

Liked: Cleanliness
Being underground, the tube trains can clearly be heard regularly passing by so I'd advise ear plugs. Also, the only refreshments that the hotel offers is tea and coffee, however when I arrived they'd run out of milk and the next delivery was due the following day - it hadn't arrived by the time I checked out. (there's a nearby Sainsbury's that the hotel staff could have bought some milk from for customers to be able to have tea/coffee in the interim period before the milk delivery arrived). My booking also stated breakfast was provided however the hotel does not provide this. The room was clean and fulfilled its basic function of providing overnight accommodation.
Stayed 1 night in Nov 2025

4/10 Poor

Miss

Liked: Cleanliness
Disliked: Amenities
Absolutely freezing. -1 outside and the best i could get the room to was 15 degrees (with help of staff). Weird smell in all corridors - damp?? And the NOISE - tubes going over the room every 30 seconds, good luck sleeping! Decor is nice though and shower was good
Stayed 2 nights in Nov 2025

8/10 Good

Geoff

Stayed 1 night in Nov 2025

4/10 Poor

Justin

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff said it would cost £40 to check in 1hr early. I waited 55mins and went back up to reception. Was told to sit down for 5mins as no check in before 3pm, quite rude. No hairdryers or iron in the room, you have to go to a communal area to use them. You can hear the tubes so it’s difficult to sleep.
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Stayed 1 night in Nov 2025

2/10 Terrible

Ben

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frankly it was a bizarre check-in experience. The man on reception sat me down for it, seemed annoyed that I didn't have photo ID (I've not been asked for this at other Zedwell hotels), and then shouted my room number and how to get there. Only one lift. There was a weird smell in reception. Most of my light swtiches didn't work. Avoid!
Stayed 1 night in Nov 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Nov 2025

2/10 Terrible

Sam

Liked: Cleanliness
Disliked: Staff & service, amenities
My reservation was moved to ANOTHER hotel on the night of my stay. I arrived late at night and was told I had to go to another part of London. Honestly never experienced anything like it. And then I woke up to no hot water. Disaster.
Stayed 1 night in Nov 2025