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Zedwell Underground Hotel Tottenham Court Road

3.0 star property
Hotel in London, 5-minute walk to The British Museum

Photo gallery for Zedwell Underground Hotel Tottenham Court Road

Cocoon 3
Cocoon 3
Property entrance
Reception
Reception

Reviews

6.6 out of 10

Popular amenities

  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$152
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
112a Great Russell Street, London, England, WC1B 3NQ
  • Place, Tottenham Court Road
    ‪1 min walk‬
  • Place, The British Museum
    ‪7 min walk‬
  • Place, Leicester Square
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪69 min drive‬

Room options

View all photos for Cocoon 1, Accessible

Cocoon 1, Accessible

Cocoon 1, Accessible

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Cocoon 2

Cocoon 2

Cocoon 2

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 2 Twin

Cocoon 2 Twin

Cocoon 2 Twin

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 3

Cocoon 3

Cocoon 3

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Cocoon 4

Cocoon 4

Cocoon 4

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Cocoon 2 Accessible

Cocoon 2 Accessible

Cocoon 2 Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 1

Soundproofing, free WiFi, bed sheets

Cocoon 1

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Cocoon 1, Accessible

  • Sleeps 1

Cocoon 1

  • Sleeps 1

Cocoon 2 Twin

  • Sleeps 2

Cocoon 2

  • Sleeps 2

Cocoon 3

  • Sleeps 3

Cocoon 4

  • Sleeps 4

Cocoon 2 Accessible

  • Sleeps 2

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About the area

London

Zedwell Underground Hotel Tottenham Court Road puts you in the heart of London, within just a 10-minute stroll of popular attractions like The British Museum and Leicester Square. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Other amenities include express check-out, luggage storage and a lift. .Attractions within a 15-minute walk of this 3-property class London City Centre hotel include Piccadilly Circus and Oxford Street.

What's nearby

  • Dominion Theatre - 1 min walk - 0.0 km
  • Tottenham Court Road - 1 min walk - 0.1 km
  • The British Museum - 7 min walk - 0.7 km
  • Russell Square - 7 min walk - 0.7 km
  • Leicester Square - 8 min walk - 0.7 km

Getting around

  • Tottenham Court Road Station - 2 min walk
  • Tottenham Court Road Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 62 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Manna - ‬2 min walk
  • ‪The Flying Horse - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Zedwell Underground Hotel Tottenham Court Road

Hotel in London, 5-minute walk to The British Museum
Zedwell Underground Hotel Tottenham Court Road offers its guests express check-in, express check-out, and a lift. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

  • 205 guestrooms or units
  • 2 levels
  • Built in 2023
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Lift
  • No smoking on site
Zedwell Underground Hotel Tottenham Court Road offers 205 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 2 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

Property is also known as

Zedwell Underground Tottenham Court Road
Zedwell Underground Hotel Tottenham Court Road Hotel
Zedwell Underground Hotel Tottenham Court Road London
Zedwell Underground Hotel Tottenham Court Road Hotel London

Frequently asked questions

What is the cancellation policy at Zedwell Underground Hotel Tottenham Court Road?

Zedwell Underground Hotel Tottenham Court Road offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Zedwell Underground Hotel Tottenham Court Road?

As of 14 Feb 2026, prices found for a 1-night stay for 2 adults at Zedwell Underground Hotel Tottenham Court Road on 22 Feb 2026 start from NZ$152.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Zedwell Underground Hotel Tottenham Court Road?

No, Zedwell Underground Hotel Tottenham Court Road does not offer an airport shuttle service.

What time are check-in & check-out at Zedwell Underground Hotel Tottenham Court Road?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Zedwell Underground Hotel Tottenham Court Road?

No, pets are not allowed.

Zedwell Underground Hotel Tottenham Court Road Reviews

Reviews

6.6
Rating 10 - Excellent. 310 out of 1199 reviews
Rating 8 - Good. 266 out of 1199 reviews
Rating 6 - Okay. 264 out of 1199 reviews
Rating 4 - Poor. 174 out of 1199 reviews
Rating 2 - Terrible. 185 out of 1199 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Ben

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frankly it was a bizarre check-in experience. The man on reception sat me down for it, seemed annoyed that I didn't have photo ID (I've not been asked for this at other Zedwell hotels), and then shouted my room number and how to get there. Only one lift. There was a weird smell in reception. Most of my light swtiches didn't work. Avoid!
Stayed 1 night in Nov 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Nov 2025

2/10 Terrible

Sam

Liked: Cleanliness
Disliked: Staff & service, amenities
My reservation was moved to ANOTHER hotel on the night of my stay. I arrived late at night and was told I had to go to another part of London. Honestly never experienced anything like it. And then I woke up to no hot water. Disaster.
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2025

10/10 Excellent

Louie

Stayed 2 nights in Oct 2025

2/10 Terrible

Brian

Stayed 1 night in Oct 2025

6/10 Okay

Katherine

Liked: Cleanliness, property conditions & facilities, room comfort

Quiet room

The room was a cool concept and had everything we needed. It was so dark and quiet which meant we got a great night’s sleep however the charge for them to hold your baggage was steep and check-out on Sunday morning was chaos. There aren’t enough lifts to cope with the amount of people checking out and it took a long time for staff to show us where the stairs were as an alternative.
Stayed 1 night in Jul 2025

6/10 Okay

Jose Julian

Stayed 8 nights in Oct 2025

4/10 Poor

Neil

Business traveller
Liked: Cleanliness, room comfort

No hot water!

When checking in the software didn’t work. No hot water.
Stayed 1 night in Oct 2025

2/10 Terrible

Estefania

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay! I had stayed before in the one from.picadilly circus and that was pretty good, but the one in Tottenham Court Rd I would not recommend to my worse enemy. For the price it should be in better condition, all the noises from creaky doors, pipes you can hear turning the night are awful also the tube noice. Terrible experience location is good but would not recommend for more than one night
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good stay in this hotel, been a corporate traveller here for a few years.
Stayed 2 nights in Oct 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness
Very noisy room. Sounded like a cascade of water every couple of minutes from above, a very strange sound.
Stayed 1 night in Oct 2025

6/10 Okay

Simon

Liked: Cleanliness
Disliked: Staff & service, amenities
Excellent location, close to Tottenham Court Road Station so perfect for a trip to Central London. This place is definitely 'no-frills'. That includes no mattress or pillow protectors. On the subject of laundry, the duvet cover, sheets and towels had many hairs. I know it's been cleaned and didn't matter to me, but perhaps not somewhere for the squeamish. The communal areas, corridors etc. Smelled very bad. To be entirely frank, it smelled like sewers. Luckily this didn't extend into my room. The plumbing in my room made very loud and strange noises after running the tap or shower. I hope this didn't disturb my neighbour. I didn't rate the customer service very highly. I was passing the hotel a couple hours before check in and thought I'd ask if my room was ready on the off-chance. The lady at the desk actually laughed which, even if she'd been asked that question a hundred times that day, wasn't a reasonable response. Upon check out I wasn't asked if I'd enjoyed my stay either. £15 per bag for left luggage also seems excessive, especially with a relatively early 10am checkout time. Unlike other reviewers, I found the WiFi acceptable and must have been in a quieter room as I wasn't disturbed by the underground trains at all.
Stayed 3 nights in Oct 2025

8/10 Good

Chung Wang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Laura

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy, compact rooms and 5 levels underground, you'll be surprised. The rooms are quiet and comfortable, if not super spacious. You might struggle with the floor level beds, which are low but very comfortable once you get to them. Friendly helpful service at the reception level, but limited signage at the street level entryway. Keep your eyes peeled!
Stayed 1 night in Oct 2025

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovey not sure about been underground
Stayed 1 night in Sep 2025

4/10 Poor

Liam

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Noisy, could hear the underground running all night. Very difficult to sleep! Also charged £15 to look after 2 small bags for 4 hours, shocking.
Stayed 1 night in Sep 2025

10/10 Excellent

Salma

Liked: Cleanliness, staff & service, amenities
Second time staying here! Good price and great location. Would recommend you take ear plugs if you’re sensitive to sound because you can hear the pipes, but apart from that it’s a great stay!
Stayed 2 nights in Sep 2025

6/10 Okay

Richard

Stayed 3 nights in Sep 2025

6/10 Okay

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at several Zedwell locations and I definitely prefer them to this one. You can really, really hear the tubes. And it’s not just every now and then, it’s very regular. If you’re a light sleeper I wouldn’t recommend this one - try the Piccadilly Circus one instead which is much quieter in the rooms and you don’t hear anything from the tubes as you’re not as deep underground as this is. The rooms are on -4 and -5 at this one.
Stayed 1 night in Sep 2025

8/10 Good

Averill

Travelled with family
Liked: Cleanliness, staff & service

Great location for a London getaway

Great location but the cocoon rooms are small- fine if you are literally sleeping in them which we were. Clean and a good mattress
Stayed 2 nights in Sep 2025

2/10 Terrible

Martin

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Horrible People

The check in was awful
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but perfect

The hotel is in a great location right by TCR station and was perfect for a couple of days seeing shows and exploring central London. The rooms were small but clean, and at night the room is pitch dark which made for an excellent nights sleep. You could hear the tubes running a little bit, but it wasn’t enough to keep us up. Would definitely book again!
Stayed 2 nights in Sep 2025

2/10 Terrible

christine, Oxford

Stayed 1 night in Jul 2025