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Hôtel Eco Relais

1.0 star property
Hotel in Lons with restaurant and bar/lounge

Photo gallery for Hôtel Eco Relais

Restaurant
Desk, soundproofing, free cots/infant beds, free WiFi
In-room business centre
Exterior
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
Rue de Strasbourg, Mail de l'hippodrome, Lons, Pyrenees Atlantiques, 64140
  • Place, Hippodrome de Pau
    ‪12 min walk‬
  • Place, Zenith de Pau
    ‪3 min drive‬
  • Place, Palais de Sports de Pau
    ‪4 min drive‬
  • Airport, Pau (PUF-Pau - Pyrenees)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room

Desk, soundproofing, free cots/infant beds, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

About the area

Lons

At Hôtel Eco Relais you'll be within a 20-minute stroll of Hippodrome de Pau and Piscine Aqualons. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a terrace and free newspapers in the lobby. Additionally, you'll find a banquet hall and a vending machine. .With a stay at this Lons hotel, you'll be 2.4 km (1.5 mi) from Zenith de Pau and 2.8 km (1.7 mi) from Palais de Sports de Pau.

What's nearby

  • Piscine Aqualons - 11 min walk - 0.9 km
  • Hippodrome de Pau - 12 min walk - 1.1 km
  • Zenith de Pau - 3 min drive - 3.1 km
  • Palais de Sports de Pau - 4 min drive - 2.1 km
  • Casino Tranchant Pau - 4 min drive - 3.8 km

Getting around

  • Lescar Station - 11 min drive
  • Pau (PUF-Pau - Pyrenees) - 15 min drive

Restaurants

  • ‪Boulangerie Ange - ‬19 min walk
  • ‪Subway - ‬19 min walk
  • ‪Cafétéria Tempo Resto - ‬5 min drive
  • ‪Au Bureau Pau - ‬6 min drive
  • ‪Quick - ‬4 min drive

About this property

Hôtel Eco Relais

Hotel in Lons with restaurant and bar/lounge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at Hôtel Eco Relais. Free self parking is available.

Smoking is allowed in designated areas at this Lons hotel.

  • 1 building
  • 62 guestrooms or units
  • 2 levels
  • Terrace
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hôtel Eco Relais offers 62 air-conditioned accommodations, with free toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Parking included
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open from Monday to Friday (6:30 AM to 11:00 AM), Monday to Sunday (5:00 PM to 9:00 PM) and Saturday to Sunday (7:00 AM to 11:00 AM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For same day bookings made after 10:45 AM, check-in is after 5 PM.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.01 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ECO Relais
ECO Relais Pau-Lons
Hôtel ECO Relais
Hôtel ECO Relais Pau-Lons
Hôtel ECO Relais Pau Lons
Hôtel Eco Relais Lons
Hôtel Eco Relais Hotel
Hôtel ECO Relais Pau Lons
Hôtel Eco Relais Hotel Lons

Frequently asked questions

What is the cancellation policy at Hôtel Eco Relais?

Hôtel Eco Relais offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hôtel Eco Relais?

Yep, Hôtel Eco Relais has a free self car park.

Does Hôtel Eco Relais serve breakfast?

Yep, breakfast is served daily.

Is there a free airport shuttle available at Hôtel Eco Relais?

No, Hôtel Eco Relais does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel Eco Relais?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hôtel Eco Relais?

Check-in begins at 5 PM. Check-out time is 11:00 AM.

Hôtel Eco Relais Reviews

Reviews

6.6
Rating 10 - Excellent. 55 out of 349 reviews
Rating 8 - Good. 126 out of 349 reviews
Rating 6 - Okay. 67 out of 349 reviews
Rating 4 - Poor. 49 out of 349 reviews
Rating 2 - Terrible. 52 out of 349 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

caroline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was dirty, had to clean the toilet and bathroom on arrival. The staff are lovely, very helpful. Only 1 hand and 1 bath towel for 2 people...no more allowed. Shower hook was broken windows & doors filthy dirty. I wouldn't stay again.
Stayed 1 night in Oct 2025

6/10 Okay

Paul

Disliked: Property conditions & facilities, room comfort

Very run down but adequate.

Stayed 1 night in Mar 2025

8/10 Good

Marian

Liked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

paul

Stayed 1 night in Sep 2023

2/10 Terrible

Aimie

Stayed 1 night in Jul 2022

2/10 Terrible

Keith

Stayed 1 night in Mar 2022

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, comfortable hotel with free parking

This is a great hotel if you are travelling to or from Spain as it is in a quiet area with easy access to the main route. The hotel is very comfortable with spacious rooms with tea/coffee making facilities and large beds. Bathrooms have bath as well as shower and excellent hot water and also complimentary toiletries and hairdryer. Breakfast was very good and the room was very pleasant. We did not have dinner but they offer a fixed price menu which looked to be good value. There are other eating places close by and a supermarket if needed. Private free parking is essential for us so this perfect.

8/10 Good

Margaret, Folkestone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight stop at a very good price

On a journey to Spain this is an ideal overnight stop. Staff are welcoming and for a budget hotel the room was spacious. Double bed is a good size and all linen was very clean and fresh. The area is very quiet so a good nights sleep is assured. Adjoining hotel has a restaurant and there is a supermarket next door. There is no lift so would advise less able to request a ground floor room.

8/10 Good

gary, Gilberdyke

Liked: Cleanliness, property conditions & facilities

Good stopover

Use this hotel regularly, no complaints.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

gary, gilberdyke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent budget hotel, staff very friendly and he

Excellent budget hotel staff very friendly and helpful, would recommend.

8/10 Good

Joanne M, N/E ENGLAND

Liked: Cleanliness, staff & service, property conditions & facilities

good overnighter

A decent basic overnight stay. A bit out of the way -on a industrial estate so dont think of walking out to a pub/restaurant. We would definately recommend this place to others,but make sure you ask for a NO SMOKING room.

8/10 Good

John, Valencia

Liked: Cleanliness, staff & service

Night stop UK/Valencia

Adequate for a night stop. A/C, as advertised on web, did not work, so, in winter, the heating probably would not function either. Adjoining Hotel Relais has a good restaurant, and would probably be better for a longer stay.

8/10 Good

DC, Cumbria

Liked: Cleanliness, staff & service, room comfort
An adequate hotel for the price of the room. Good value set evening meal at Relais next door

6/10 Okay

P, Scotland

Liked: Cleanliness, staff & service

Simple economical hotel

The rooms and showers are very small but clean. The staff are helpful and friendly.

8/10 Good

Chris, Newcastle NSW, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Hotel was good however the location was a fair way out of town, for the price I paid and the time I booked (tour de France) this wasn't a problem at all.

6/10 Okay

linda

on route

good for the money just a slight drain smell

6/10 Okay

Alan

Liked: Cleanliness

Only good if you're driving

First of all this isn't in Pau but in Lon which is on the outskirts. Secondly it's in an industrial area so you definately need to be driving a vehicle to get here. The place is like a poor mans Travelodge essentially. Inside it felt like a space capsule, small bed with plastic flooring and a tiny pod which contains the toilet and shower. Overall functional for a stop off but don't expect to do any sight seeing unless you're driving.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

premier classe pau nord

For the price fairly good value but the air conditioning did not work efficiently.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Paul, Southampton

Liked: Staff & service
Disliked: Room comfort

Great staff in a mediocre hotel

First of all, checking into this hotel is by an automated system, requiring you to insert the card you used to pay for the booking. This doesn't work for Expedia bookings and so it took a long time to just get into the hotel. The staff from the neighbouring Kyriad hotel (same owners) were absolutely brilliant at sorting the problem out, but it took a long time and a bit of initial persuasion. They explained this is a problem with all credit cards registered outside of France. The room itself is what you may expect from a youth hostel, with the addition of a television. The 'bathroom' was a a toilet and a shower in a small cupboard. There are no creature comforts here, except for the rather strange creature we found on the wall, who seemed very comfortable to me. The bed is fairly comfortable and the air conditioning helped in the heat, although its output is best described as "gentle". Downstairs, there is a vending machine for things like coffee, chocolate etc. Location wise, this hotel is not in the centre of Pau and we saw little evidence of public transport nearby. We had hired a car at the airport, which turned out to be really useful to explore the wonderful area of the Pyrenees. The one reason we may consider a return here is the excellent staff who were unfailingly polite, smiley and helpful.

2/10 Terrible

Anais

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Horrible je vous laisse les photo en témoin ça fait plusieurs message que je fait tous supprimé chambre qui ressemble à une cellule réception qui n'a pas voulu me rembourser ou me changer de chambre car fallait que je repaye alors que j'ai pris l'assurance pour au cas où y'a un problème mais ne prenait pas l'assurance et ne réserver pas cette hôtel il rester qu'un choix de chambre sur les image de la chambre qui rester ça avais l'air pas mal mais en réalité c'est une horreur passer votre chemin et au directeur je voudrais être remboursé de mes de nuit passer qu'on a pas voulu me rembourser la douche et horrible la literie aussi des tache partout le sol avec plainte moisissure horrible avec un bébé et enceinte vraiment c'est horrible j'avais pas l'argent pour réserver un autre hôtel car le réceptionniste a pas voulu me rembourser car venu trop tard soi-disant mais même le lendemain pas possible juste horrible et très déçu
Stayed 2 nights in Nov 2025

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon personnel professionnel
Stayed 1 night in Nov 2025

2/10 Terrible

JULIE

Vétuste bloc Clim cassé
Stayed 4 nights in Oct 2025

8/10 Good

Claude

Chambre petite. Literie confortable.
Stayed 1 night in Oct 2025