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4.3 out of 5

"The property seemed to be in a safe area, and is very easy to get to. A lot of reviewers complain about the lack of parking, we found ourselves withou ... " More

By a verified traveller on Sat 11 May 2019

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Hotel Description

At Best Western Plus Carriage Inn you'll be within a 30-minute stroll of Sherman Oaks Castle Park and Sherman Oaks Galleria. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 178 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and free weekday newspapers. In-room dining is easy with amenities like refrigerators and room service. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Free local calls, safes, and hair dryers are also available.

For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness center, spa tub, and pool loungers. Business travelers can take advantage of a 24-hour business center and a meeting room. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Full breakfast is available daily between 5 AM and 11:30 AM. There's also limited parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Sherman Oaks hotel, you'll be 3.1 km (1.9 mi) from Iceland Ice Skating Rink and 3.1 km (1.9 mi) from Van Nuys Sherman Oaks War Memorial Park.

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$168* Per night/room 11 Oct. - 12 Oct.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Carriage Inn ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Carriage Inn

Everyone (3)
5 out of 5
The property seemed to be in a safe area, and is very easy to get to. A lot of reviewers complain about the lack of parking, we found ourselves without a park on a Saturday night, but you just park anywhere that your car isn’t going to cause an issue and move it in the morning

Posted by on 11 May 2019

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Comment from Hotel Management

22 May 2019 by Front Office Manager

Thank You for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

4 out of 5
Very good a bit close to freeway but rooms are great recently refurbed. Denny’s on site is a bonus and very close to universal. Great spa and pool. Books out nearly every night. Was staying for 2 but stayed 4 nights as so handy and a great price

Posted by , from Melbourne on 23 Nov. 2018

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Comment from Hotel Management

26 Nov. 2018 by Front Office Manager

Jod on Wotif-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued. We look forward to your next visit.

3 out of 5
Not too far from Holywood and Universal Studios. Even though the main road was close, did not have any issues with traffic noise from the room we were in.

Posted by , from Canberra Australia on 23 Oct. 2018

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Comment from Hotel Management

25 Oct. 2018 by Front Office Manager

Greg-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.

5 out of 5

Very nice hotel/motel and a good price for LA

Pros: The room was lovely and very comfortbale.
Cons: Perhaps double glassing the windows could help as the hotel is on a main boulevard and the traffic was occasionally loud (motorcycles, car horns etc).
Location: The location isn’t near the main touristy areas, though is only a short drive away by car, Uber or public transport.
I was really impressed with the quality of my room. Everything was in as new condition and the room was stylishly decorated. The house keeping service was respectful, thorough and consistent and the front desk staff were friendly and competent.

Posted by , from from Australia on 10 Oct. 2017

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Comment from Hotel Management

5 Nov. 2017 by Front Office Manager

Thank you for reviewing our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

About the Best Western Plus Carriage Inn

Location 5525 Sepulveda Blvd, Sherman Oaks, CA 91411

Property Features

Best Western Plus Carriage Inn offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Best Western Plus Carriage Inn. Limited free parking is available on a first-come, first-served basis. This 3.5-star Sherman Oaks hotel is smoke free.

  • 178 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Bob Hope Airport (BUR) (26.7 km / 16.6 mi)
  • Train station: Van Nuys Station (7 km / 4.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Best Western Plus Carriage Inn offers 178 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sherman Oaks hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 5 AM to 11:30 AM.

Best Western Plus Carriage Inn has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 15.00 per person (approximately)
  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Carriage
  • Best Western Carriage Inn
  • Best Western Plus Carriage
  • Best Western Plus Carriage Inn
  • Best Western Plus Carriage Inn Sherman Oaks
  • Best Western Plus Carriage Sherman Oaks
  • Carriage Inn Best Western
  • Plus Carriage Sherman Oaks
  • Best Western Plus Carriage Inn Hotel
  • Best Western Plus Carriage Inn Sherman Oaks
  • Best Western Plus Carriage Inn Hotel Sherman Oaks

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • Green Key Eco-Rating Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.