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Best Western Plus Carriage Inn

Property class: 3.5

Photo gallery for Best Western Plus Carriage Inn

Lobby
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$270
includes taxes & fees
26 Apr - 27 Apr

Explore the area

View map
5525 Sepulveda Blvd, Van Nuys, CA, 91411
  • Place, Woodley Park
    ‪5 min walk‬
  • Place, Sherman Oaks Castle Park
    ‪15 min walk‬
  • Place, Sherman Oaks Galleria
    ‪2 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪46 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(113 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(98 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Nonsmoking, Ottoman

  • Sleeps 2

2 Queen Beds, Nonsmoking, Pet Friendly Room, Ottoman

  • Sleeps 4

2 queen beds, nonsmoking

  • Sleeps 4

Accessibility - 1 King, Bathtub, Nonsmoking

  • Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2

2 Queen Beds

  • Sleeps 4

1 King Bed Non-Smoking

  • Sleeps 2

King Room - Disability Access

  • Sleeps 2

Queen Room with Two Queen Beds

  • Sleeps 4

Suite 1 King Bed

  • Sleeps 4

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About the area

Van Nuys

At Best Western Plus Carriage Inn you'll be within a 30-minute stroll of Sherman Oaks Castle Park and Sherman Oaks Galleria. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The diner, Denny's, is open for breakfast, lunch and dinner. Enjoy the gym, Hot tub and pool loungers. Business amenities include a meeting room and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 5 AM and 11:30 AM. There's also the convenience of self parking. .With a stay at this 3.5-property class Van Nuys hotel, you'll be 2.4 km (1.5 mi) from Van Nuys Sherman Oaks War Memorial Park and 3.1 km (1.9 mi) from Iceland Ice Skating Rink.

What's nearby

  • Woodley Park - 5 min walk - 0.5 km
  • Sherman Oaks Castle Park - 15 min walk - 1.3 km
  • Sherman Oaks Galleria - 2 min drive - 1.9 km
  • The Japanese Garden - 6 min drive - 2.2 km
  • Van Nuys Sherman Oaks War Memorial Park - 7 min drive - 4.5 km

Getting around

  • Van Nuys Station - 7 min drive
  • North Hollywood Station - 18 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 31 min drive

Restaurants

  • ‪Denny's - ‬1 min walk
  • ‪El Cocinero Restaurant - ‬18 min walk
  • ‪Zankou Chicken - ‬15 min walk
  • ‪Wendy's - ‬15 min walk
  • ‪Napoli's Pizza Kitchen - ‬12 min walk

About this property

Best Western Plus Carriage Inn

Best Western Plus Carriage Inn offers its guests an outdoor pool, a hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Carriage Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Van Nuys hotel is smoke free.

  • 178 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Best Western Plus Carriage Inn offers 178 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Van Nuys hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Uncovered parking on site (USD 13.94 per night; includes in/out privileges)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5 AM to 11:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Denny's

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Hulu
  • LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Uncovered self-parking fee: USD 13.94 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Carriage
Best Western Carriage Inn
Best Western Plus Carriage
Best Western Plus Carriage Inn
Best Western Plus Carriage Inn Sherman Oaks
Best Western Plus Carriage Sherman Oaks
Carriage Inn Best Western
Best Plus Carriage Van Nuys
Best Western Plus Carriage Inn Hotel
Best Western Plus Carriage Inn Van Nuys
Best Western Plus Carriage Inn Hotel Van Nuys

Frequently asked questions

Is parking available at Best Western Plus Carriage Inn?

Yep, Best Western Plus Carriage Inn has an uncovered self car park with in/out privileges for USD 13.94 per night. A self car park is also available, for a fee. Onsite parking is limited (max 1 space per unit).

How much does it cost to stay at Best Western Plus Carriage Inn?

As of 9 Apr 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Carriage Inn on 26 Apr 2026 start from NZ$270, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Carriage Inn?

The closest beach to Best Western Plus Carriage Inn is Santa Monica Beach (17.8 km).

Does Best Western Plus Carriage Inn have a pool?

Best Western Plus Carriage Inn has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 10:00 PM.

What makes Best Western Plus Carriage Inn a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Best Western Plus Carriage Inn.

Is Best Western Plus Carriage Inn family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Carriage Inn is a hit with families.

Does Best Western Plus Carriage Inn serve breakfast?

Yep, full breakfast is offered daily between 5 AM and 11:30 AM.

Is there a free airport shuttle available at Best Western Plus Carriage Inn?

No, Best Western Plus Carriage Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Carriage Inn?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Best Western Plus Carriage Inn?

Check-in begins at 3 PM. Check-out time is noon.

Best Western Plus Carriage Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1140 out of 1887 reviews
Rating 8 - Good. 394 out of 1887 reviews
Rating 6 - Okay. 180 out of 1887 reviews
Rating 4 - Poor. 84 out of 1887 reviews
Rating 2 - Terrible. 89 out of 1887 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Mary

Stayed 1 night in Jan 2026

10/10 Excellent

Bruce

Stayed 3 nights in Jan 2026

4/10 Poor

Oscar

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
No service at this location
Stayed 1 night in Jan 2026

10/10 Excellent

Regine

Liked: Cleanliness, staff & service
Idk
Stayed 3 nights in Dec 2025

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice stay and amenities. Close to downtown LA and 10 min drive to Universal. Room and hotel were very clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tess

Travelled with family
Liked: Cleanliness, staff & service
Quiet and clean. We enjoyed our stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

VARDAN

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2026

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, room comfort
No breakfast served. Woukd prefer to have a microwave in the room or atleast at the lobby.
Stayed 1 night in Jan 2026

10/10 Excellent

EDGARDO

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Jan 2026

10/10 Excellent

Kule, Surrey

Liked: Cleanliness, amenities
This place is amazing
Stayed 7 nights in Dec 2025

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean facilities
Stayed 4 nights in Dec 2025

6/10 Okay

Benjamin

Liked: Cleanliness
Disliked: Staff & service
Not satisfied
Stayed 2 nights in Jan 2026

8/10 Good

Jennifer

Stayed 2 nights in Jan 2026

4/10 Poor

Michele

Liked: Cleanliness
Disliked: Staff & service, amenities
Front desk staff was not welcoming or friendly. We were given a 1st floor room near the entrance to the parking lot and had constant noise of doors slamming, EMS sirens, talking, music though out the night. Moved us to a different room and the second morning there we had no hot water.
Stayed 3 nights in Dec 2025

10/10 Excellent

Valentina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have food there . I went to Dennys next door one time, overall very clean and friendly staff. Next time i come to Burbank ill be coming back.
Stayed 4 nights in Dec 2025

8/10 Good

Shaolan

Liked: Cleanliness, staff & service, property conditions & facilities
No free breakfast but there is free coffee
Stayed 3 nights in Dec 2025

8/10 Good

Alberto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good area and felt safe. Rooms were nice
Stayed 2 nights in Dec 2025

6/10 Okay

Teresa

Liked: Staff & service
Yes good condition
Stayed 3 nights in Dec 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, property conditions & facilities
Friendly staff. Room was clean and quiet.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place for a fair price. Stayed for one night with the family for New Year’s Eve. Would definitely stay again.
Stayed 1 night in Dec 2025

6/10 Okay

Vivian

Disliked: Cleanliness, staff & service, property conditions & facilities
Our first night there. My children and I showered and it wasn’t til during my shower that the tub started to fill and debris came out of the drain. It was disgusting. I sent a message and had no reply. So next day hoped that while my children and I were out it would be cleaned. But no. When we returned the room had been cleaned, however the bathtub had not. The same dirt from the drain that had came out the night before was still there. But they had placed the shower mat and towel on side of the tub. I had to clean the bathtub myself before I allowed my children to shower and even then we were still disgusted. Yesterday I didn’t even bother having the room cleaned because I was disappointed from the day prior. When brought up to concierge at front desk upon check out all that was said was ok I’m sorry. I have pictures of the tub from the first night to Monday night.
Sunday 12/28- evening
Monday 12/29 upon return from day out (evening)
Monday evening
Stayed 3 nights in Dec 2025

10/10 Excellent

Malori

Stayed 2 nights in Dec 2025

6/10 Okay

Marta

Liked: Cleanliness, amenities
No breakfast was offered. Only 2 free beverages at Denny’s next door.
Stayed 2 nights in Dec 2025

6/10 Okay

Bo

Travelled with family
Liked: Cleanliness, staff & service
We spent two nights here and the first time was horrific - 1. the traffic noise was so loud and we could hear every car passing by, all night. I called the front desk 10 minutes after stepping in and they said the room can’t be switched as we already used the bathroom. 2. The A/C fan was not functioning properly and I had to turn it on and off manually every hour. 3. The bathroom ceiling started to leak at night. The second night was much better since we did get a different room. A/C is working and traffic noise gone. Was able to sleep through the night without waking up every hour. Ask for rooms away from the main street if you decide to stay there. Staff was friendly and facility is clean. I can only give three star based one first nights experience.
Stayed 2 nights in Dec 2025

8/10 Good

Azalea

Liked: Cleanliness, property conditions & facilities
A few bugs no breakfast
Stayed 2 nights in Dec 2025