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Sonesta Los Angeles Airport LAX

4.0 star property

Photo gallery for Sonesta Los Angeles Airport LAX

4 restaurants, breakfast, dinner served; Californian cuisine
Lobby
4 restaurants, breakfast, dinner served; Californian cuisine
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$300
includes taxes & fees
20 Apr - 21 Apr

Explore the area

View map
5985 W Century Blvd, Los Angeles, CA, 90045
  • Place, Theme Building
    ‪17 min walk‬
  • Place, Loyola Marymount University
    ‪10 min drive‬
  • Place, SoFi Stadium
    ‪13 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪18 min walk‬

Room options

View all photos for Executive Room, 1 King Bed, Accessible (Mobility/Hearing Roll in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 1 King Bed, Accessible (Mobility/Hearing Roll in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Preferred King)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed (Preferred King)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (One Bedroom)

Suite, 1 King Bed (One Bedroom)

Suite, 1 King Bed (One Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(351 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility/Hearing Bathtub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed, Accessible (Mobility/Hearing Bathtub)

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility Accessible Bathtub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed, Accessible (Mobility Accessible Bathtub)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Mobility/Hearing Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 1 King Bed, Accessible (Mobility/Hearing Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility/Hearing Roll in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed, Accessible (Mobility/Hearing Roll in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Preferred, Bathtub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Accessible (Preferred, Bathtub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Preferred)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds (Preferred)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Preferred Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Accessible (Preferred Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Los Angeles

At Sonesta Los Angeles Airport LAX you'll be 4.5 km (2.8 mi) from Intuit Dome and 4.7 km (2.9 mi) from Loyola Marymount University. Highlights at this hotel include 4 restaurants, an outdoor swimming pool and a free airport shuttle. .The restaurant, The Landing Restaurant, serves Californian cuisine and is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. 14000 square feet (1301 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning full breakfast is served between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4-property class Westchester hotel include SoFi Stadium and Kia Forum.

What's nearby

  • Theme Building - 17 min walk - 1.4 km
  • Loyola Marymount University - 10 min drive - 3.7 km
  • Kia Forum - 13 min drive - 4.9 km
  • SoFi Stadium - 13 min drive - 5.2 km
  • Venice Beach - 20 min drive - 8.1 km

Getting around

  • Aviation/Century Station - 12 min walk
  • Commerce Station - 26 min drive
  • Los Angeles Intl. (LAX) - 8 min drive

Restaurants

  • ‪Sheraton Gateway Club Lounge - ‬4 min walk
  • ‪Aero Bistro - ‬4 min walk
  • ‪The Beacon - ‬1 min walk
  • ‪Penthouse - ‬9 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Sonesta Los Angeles Airport LAX

Sonesta Los Angeles Airport LAX offers its guests an outdoor pool and a 24-hour fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 15 meeting rooms. Event space at this hotel measures 14000 square feet (1301 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sonesta Los Angeles Airport LAX. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. A complete renovation of Sonesta Los Angeles Airport LAX was completed in January 2025.

This 4-star Los Angeles hotel is smoke free.

  • 1 building
  • 613 guestrooms or units
  • 15 levels
  • 4 dining venues
  • Conference rooms
  • 14000 sq ft of conference space
  • 1301 sq. m of conference space
  • Built in 1984
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Sonesta Los Angeles Airport LAX offers 613 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 65-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Parking on site (USD 60 per night; includes in/out privileges)
  • Valet parking on site (USD 75 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 to 55 for adults and USD 20 to 32 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Boulevard Market Cafe
  • Century Taproom
  • The Landing Restaurant
  • Yokoso Sushi Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 14,000 square feet of conference space
  • 15 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (86 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat (43 centimetre high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Built in 1984
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Renovated entire property - January 2025
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 59
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 79
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 18 2026 to April 30 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 60.00 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per night
  • Resort fee: USD 29.06 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 55.00 for adults and USD 20.00 to 32 for children
  • Self-parking fee: USD 60 per night (in/out privileges)
  • Valet parking fee: USD 75 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 59 (subject to availability)
  • Late check-out fee: USD 79 (subject to availability)
  • Rollaway bed fee: USD 60.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel
Crowne Plaza Hotel Los Angeles International Airport
Crowne Plaza Los Angeles International Airport
Crowne Plaza Lax
Sonesta Los Angeles Lax
Sonesta Los Angeles Airport LAX Hotel
Sonesta Los Angeles Airport LAX Los Angeles
Crowne Plaza Los Angeles International Airport
Sonesta Los Angeles Airport LAX Hotel Los Angeles

Frequently asked questions

What is the cancellation policy at Sonesta Los Angeles Airport LAX?

Sonesta Los Angeles Airport LAX offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Los Angeles Airport LAX?

As of 19 Apr 2026, prices found for a 1-night stay for 2 adults at Sonesta Los Angeles Airport LAX on 20 Apr 2026 start from NZ$300, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Los Angeles Airport LAX?

Yep, Sonesta Los Angeles Airport LAX has a self car park with in/out privileges for USD 60 per night. A self car park is also available, for a fee.

Are there any beaches close to Sonesta Los Angeles Airport LAX?

The closest beach to Sonesta Los Angeles Airport LAX is Venice Beach (9.1 km).

Does Sonesta Los Angeles Airport LAX have a pool?

Sonesta Los Angeles Airport LAX has an outdoor pool. The pool is open 6:00 AM to 10:00 PM. One of the swimming pools will be unavailable from March 18 2026 to April 30 2026 (dates subject to change).

What makes Sonesta Los Angeles Airport LAX a romantic place to stay?

Al fresco dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sonesta Los Angeles Airport LAX.

Is Sonesta Los Angeles Airport LAX family-friendly?

You bet! With amenities such as children's meals, laundry facilities and a free airport shuttle, it's no surprise that Sonesta Los Angeles Airport LAX is a hit with families.

Does Sonesta Los Angeles Airport LAX serve breakfast?

You bet, full breakfast is offered daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Sonesta Los Angeles Airport LAX?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Sonesta Los Angeles Airport LAX?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sonesta Los Angeles Airport LAX?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Sonesta Los Angeles Airport LAX?

Dogs are welcome at Sonesta Los Angeles Airport LAX, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Sonesta Los Angeles Airport LAX Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 2326 out of 4323 reviews
Rating 8 - Good. 907 out of 4323 reviews
Rating 6 - Okay. 458 out of 4323 reviews
Rating 4 - Poor. 300 out of 4323 reviews
Rating 2 - Terrible. 332 out of 4323 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Selina

Stayed 2 nights in Jan 2026

10/10 Excellent

billy

Stayed 1 night in Jan 2026

8/10 Good

Johnghwan

Stayed 1 night in Jan 2026

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Rubén

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new
Stayed 1 night in Jan 2026

10/10 Excellent

Dania

Liked: Cleanliness, staff & service
Great location close to airport, staff friendly room clean shuttle to and from airport convenient and easy
Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Marc Philippe

Stayed 2 nights in Jan 2026

10/10 Excellent

Humberto

Stayed 1 night in Jan 2026

10/10 Excellent

Haoyuan

Stayed 1 night in Dec 2025

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer services at the front desk.
Stayed 1 night in Jan 2026

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff at check in, beautiful rooms and update from last time I stayed a few years ago, lovely welcoming energy!
Stayed 1 night in Dec 2025

10/10 Excellent

Sebastian, Las Vegas

Stayed 1 night in Dec 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quiet and the staff was helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Lalit

Stayed 1 night in Jan 2026

2/10 Terrible

Bernardo

Travelled with partner
I was really disappointed and embarrassed with the check in process. I arrived at the counter and mentioned that I had booked and paid for my reservation through Orbitz. The front desk worker reported to me that she found my reservation but had no record of me paying. I provided my receipt to her that I paid for my room already and should only pay the fee associated. She continued to insist that I needed to pay for my room. I requested to speak to management. The manager asked to see my receipt that I paid for my room. I provided the receipt once again.She still was not convinced. She asked me to provide a bank statement to prove that I had provided payment for my room. Luckily I had that available. Finally after feeling embarrassed in public I was able to get my room keys. At no point did I feel welcomed by staff or received an apology for their mistake.
Stayed 1 night in Dec 2025

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities
Might be getting there at 2 AM and there was a long line waiting to get rooms. They were very hospitable and understanding given that I had just driven 17 hours and they got me into my room very quickly. And they even were fine enough to give me a late checkout.
Stayed 1 night in Dec 2025

10/10 Excellent

Virginia

Stayed 1 night in Dec 2025

10/10 Excellent

Tondra

Stayed 2 nights in Dec 2025

10/10 Excellent

Rodnecia

Stayed 1 night in Jan 2026

10/10 Excellent

danielle, Los Ángeles

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Love the gym!
Stayed 1 night in Dec 2025

10/10 Excellent

Smriti

Stayed 4 nights in Dec 2025

10/10 Excellent

Maya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property! Rooms were very clean and comfy
Stayed 1 night in Dec 2025

6/10 Okay

Dawna

Stayed 1 night in Dec 2025

10/10 Excellent

TAMERIA, COLUMBIA

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very close to both the airport and rental center.
Stayed 3 nights in Dec 2025