Place is absolutely disgusting. The first room had lipstick on the pillows as well as other dark stains on the sheets. It was clear that they did not change the bedding after the last person had the room.
Then there was the bathroom. There was pubic hair on the bathtub, no toilet paper, and no clean towels. The bathroom had graffiti etched into the countertop as well as the doorframes. I had asked for a non-smoking room, and when I walked in the room, it smelled like cigarettes. There was also an ashtray on the table. The room also smells like mold. The TV was only 18 inches and did not work. I requested to change rooms and when I did, it was pretty much the same thing. The bed did look like it was changed, but everything else was the same including the graffiti etched into the counter and pubic hair all over the bathtub and a non working tv. This room also did not have any towels or toilet paper. This room also smells disgusting just like the previous room and it was supposed to be non-smoking. I cannot imagine what people are going through who decide to stay at this hotel. I left immediately. This place looks like a crack, hotel/hooker spot, on a horror movie. When I complained to the manager at the front desk he said “well it’s not the Ritz Carlton, you know?” Lol, does it really need to be the Ritz Carlton for a guest to have clean towels, bedding, and a fresh smelling room?