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Pacific Palms Resort

Photo gallery for Pacific Palms Resort

An outdoor dining area with palm trees, a pool, and a building with multiple floors and balconies.
A restaurant with long tables and chairs, hanging orange lamps, and large windows.
A modern bathroom with two sinks, benches, and a large mirror.
A golf course with a pond, trees, and a building in the background.
A poolside area with lounge chairs and a view of mountains.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$357
includes taxes & fees
14 Oct - 15 Oct

Explore the area

View map
1 Industry Hills Pkwy, La Puente, CA, 91744
  • Place, Industry Hills Expo Center
    ‪6 min drive‬
  • Place, Puente Hills Mall
    ‪6 min drive‬
  • Place, Round 1 Bowling and Amusement
    ‪6 min drive‬
  • Airport, Ontario Intl. Airport (ONT)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Deluxe Room

8.6 out of 10
Excellent
(184 reviews)
  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe king Room

A hotel room with a bed, a blue armchair, a desk with a bottle and glass, and a view of mountains through the balcony.

Deluxe king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

A hotel room with a bed, a desk with a chair, a table with a magazine, a lamp, and a view through the window.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Executive Room, Mountain View, Executive Level

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Executive Room, Mountain View, Executive Level

  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, City View, Executive Level

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Executive Room, City View, Executive Level

  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, City View

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Deluxe Room, City View

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Mountain View

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Deluxe Room, Mountain View

  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room

  • Sleeps 4

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About the area

La Puente

A luxury stay in La Puente awaits you at Pacific Palms Resort. You'll be 3 km (1.9 mi) from Industry Hills Expo Center and 4 km (2.5 mi) from Round 1 Bowling and Amusement. Highlights at this resort include 2 restaurants, a full-service spa and a golf course. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. For a drink, you can stop by the resort's own lounge bar. Enjoy the outdoor swimming pool and gym as well as access to golf lessons and a driving range. 45000 square feet (4181 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11 AM and on weekends between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 30-minute drive of this 4-property class City of Industry resort, attractions include California State University, Fullerton and Medieval Times.
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What's nearby

  • Industry Hills Expo Center - 6 min drive - 4.5 km
  • Puente Hills Mall - 6 min drive - 4.5 km
  • Round 1 Bowling and Amusement - 6 min drive - 4.5 km
  • La Puente City Park - 8 min drive - 6.0 km
  • Hsi Lai Temple - 11 min drive - 9.7 km

Getting around

  • Baldwin Park Station - 13 min drive
  • Ontario Intl. Airport (ONT) - 50 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Taco Del Rio - ‬16 min walk
  • ‪Little Caesars Pizza - ‬19 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Starbucks - ‬18 min walk

About this property

Pacific Palms Resort

Pacific Palms Resort offers its guests a full-service spa, a golf course, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this resort measures 45000 square feet (4181 square metres) and includes conference space. A health club, spa services, and multilingual staff are also featured at the luxury Pacific Palms Resort. Self parking is free.

This 4-star La Puente resort is smoke free.

  • 292 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Conference rooms
  • 45000 sq ft of conference space
  • 4181 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Pacific Palms Resort offers 292 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11 AM on weekdays and 7 AM to 10:30 AM on weekends; USD 10 to 24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 45,000 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash.
    For guests' safety, the property includes a first aid kit in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pacific Palms

Pacific Palms City Of Industry

Pacific Palms Resort

Pacific Palms Resort City Of Industry

Palms Pacific

Palms Pacific Resort

Palms Resort

Pacific Palms Resort La Puente

Pacific Palms La Puente

Resort Pacific Palms Resort La Puente

La Puente Pacific Palms Resort Resort

Resort Pacific Palms Resort

Pacific Palms

Pacific Palms Resort Resort

Pacific Palms Resort La Puente

Pacific Palms Resort Resort La Puente

Frequently asked questions

What is the cancellation policy at Pacific Palms Resort?

Pacific Palms Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pacific Palms Resort?

As of 15 Sept 2026, prices found for a 1-night stay for 2 adults at Pacific Palms Resort on 14 Oct 2026 start from NZ$357, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pacific Palms Resort?

Yep, Pacific Palms Resort has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Pacific Palms Resort?

Yep, there is an onsite spa at Pacific Palms Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Pacific Palms Resort have a pool?

Pacific Palms Resort has a heated pool and an outdoor pool.

What luxury perks are available at Pacific Palms Resort?

Pacific Palms Resort features a heated pool, a full-service spa and a health club.

What makes Pacific Palms Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Pacific Palms Resort.

Does Pacific Palms Resort serve breakfast?

Sure does, cooked-to-order brekkie is available weekdays from 7:00 AM to 11 AM and weekends from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Pacific Palms Resort?

No, Pacific Palms Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Pacific Palms Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pacific Palms Resort?

Check-in begins at 4:00 PM. Check-out time is noon.

Is there a golf course on site at Pacific Palms Resort?

Yep, Pacific Palms Resort has a 36-hole golf course. A golf driving range and golf lessons are also available.

Pacific Palms Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1001 out of 1438 reviews
Rating 8 - Good. 217 out of 1438 reviews
Rating 6 - Okay. 114 out of 1438 reviews
Rating 4 - Poor. 53 out of 1438 reviews
Rating 2 - Terrible. 53 out of 1438 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with kids. Rooms have plenty of room and we love walking the property
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and organize place, great location and comfortable to stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing ! So beautiful and clean and the room had great views.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Randilynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice place.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, give yourself some time to enjoy spa, pools & views. There’s 24 hour security, parking & property are pretty safe.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to getaway. Convenient restaurant and spa.
Stayed 1 night in May 2026
Verified review

8/10 Good

Damion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always above average and the property is very well maintained. Rooms are clean and spacious. Always a great place to stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem near Los Angeles. The rooms have great views of the San Gabriel mountains and a well maintained golf course. We definitely plan to return!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very spacious and comfortable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home from home. I love staying here. No complaints at all.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Madelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and staff!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff is excellent. Every employee goes out of their way to smile and say hello. If you play golf the Pro Shop staff are excellent. The Red restaurant and bar are outstanding.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was a lovely experience. Loved how the pool is heated! Super bonus and provides a great view while swimming. Food quality at restaurant is good but kinda pricey; romantic, upscale vibes;
Stayed 1 night in May 2026
Verified review

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Valerio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun stay, it just seemed far away from everything.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views pleasant surroundings
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, property conditions & facilities
I will always take my wife there for our wedding anniversary. It has a great atmosphere and a restaurant with a lot to offer in the morning.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet property with great views.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Angelique

Liked: Staff & service, amenities, property conditions & facilities
Didn’t get to check out the renovated pool; will be back; plenty of parking, friendly staff, clean, beautiful hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Great place to stay and golf
Stayed 1 night in Dec 2025

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