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Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott

4.5 star property

Photo gallery for Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott

5 outdoor pools, pool umbrellas, pool loungers
8 restaurants, breakfast, lunch served; local and international cuisine
Hypo-allergenic bedding, down duvets, pillow-top beds, free minibar
View from property
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$952
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
Corredor Turístico SJC-CSL, KM. 10 Lote D, Cabo del Sol, Cabo San Lucas, BCS, 23450
  • Place, Cabo del Sol Golf
    ‪1 min walk‬
  • Place, Playa Barco Varado
    ‪16 min walk‬
  • Place, Medano Beach
    ‪10 min drive‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪39 min drive‬

Room options

Room, 2 Queen Beds, Garden View (Balcony)

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (Oceanfront)

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Garden View (Balcony)

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Garden View (Balcony)

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Ocean View (Balcony)

  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony (Oceanfront)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Garden View (Balcony)

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 3 Bedrooms, Balcony (Oceanfront)

  • Ocean view
  • 151 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

Deluxe Room, 1 Double Bed, Ocean View (Balcony)

  • Ocean view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Room, 2 Queen Beds, Balcony, Ocean View (Balcony)

  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 4 Bedrooms, Balcony, Ocean View

  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds

Suite, 1 Bedroom, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Oceanfront

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 3 Bedrooms, Balcony, Ocean View

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

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About the area

Cabo San Lucas

A luxury stay in Cabo San Lucas awaits you at Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott. Within steps you'll find Cabo del Sol Golf and Playa Barco Varado. Highlights at this beachfront hotel include 8 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to Cactus Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The fine-dining restaurant, Pitahayas, serves local and international cuisine and is open for breakfast and dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the 5 hot tubs and 24-hour gym. Plus you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class Cabo San Lucas hotel include Santa Maria Beach and Chileno Beach.

What's nearby

  • Cabo del Sol Golf - 1 min walk - 0.0 km
  • Playa Barco Varado - 16 min walk - 1.4 km
  • Santa Maria Beach - 6 min drive - 4.3 km
  • Medano Beach - 10 min drive - 8.9 km
  • Cabo San Lucas Bay - 10 min drive - 7.3 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 35 min drive

Restaurants

  • ‪Fresko - ‬6 min drive
  • ‪Lobby Bar - ‬19 min walk
  • ‪Tomatoes - ‬1 min walk
  • ‪RosaNegra - ‬6 min drive
  • ‪Pitahayas Restaurant - ‬4 min walk

About this property

Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott

Some rates at Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with umbrellas, sunloungers, and beach club on site (surcharge). At Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial hotel also offers a children's pool, a 24-hour fitness centre and a steam room. Self parking and valet parking are free.

This 4.5-star Cabo San Lucas hotel is smoke free.

  • 270 guestrooms or units
  • 4 levels
  • 20 buildings
  • 8 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Conference rooms
  • Built in 1995
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott offers 270 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Cabo San Lucas hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in September 2024.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Cactus Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 10 kilometres
  • Shopping centre shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Free uncovered extended parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • De Cortez
  • Las Fuentes Snack Bar
  • Pitahayas
  • Tomates Restaurant
  • Tortugas Beach

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 5 hot tubs
  • 5 outdoor pools
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 20 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1995
  • Colonial architecture
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Renovated guestrooms - September 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.60 per accommodation, per night
  • Service fee: 10 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 44 per person (return)
  • Airport shuttle fee per child: USD 22 (return), (from 4 to 8 years old)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacienda Mar Vacation Club
Hacienda Mar Vacation Club Cabo San Lucas
Hacienda Mar Vacation Club Hotel
Hacienda Mar Vacation Club Hotel Cabo San Lucas
Hacienda Del Mar Cabo San Lucas
Hacienda Del Mar Vacation Club Cabo San Lucas, Los Cabos
Hacienda Del Mar Vacation Hotel
Hacienda Del Mar Vacation Resort
Hacienda Del Mar Vacation Club Hotel Cabo San Lucas
Hacienda Mar Hotel Cabo San Lucas
Hacienda Mar Hotel
Hacienda Mar Cabo San Lucas
Hacienda Mar
Hacienda del Mar Vacation Club
Hacienda Mar Resort Cabo San Lucas
Hacienda Mar Resort
Hacienda Del Mar Vacation Resort
Hacienda Del Mar Cabo San Lucas
Hacienda Del Mar Vacation Hotel
Hacienda Del Mar Los Cabos Cabo San Lucas

Frequently asked questions

What is the cancellation policy at Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott?

Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott on 12 Apr 2026 start from NZ$952, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott?

Yep, Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott has a free self car park, free valet parking and free extended parking.

Are there any beaches close to Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott?

Yep, Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott is a short 1-minute walk from Playa Barco Varado. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott?

Yep, Cactus Spa is available for guests. It has 5 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott have a pool?

Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott?

Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott features 2 poolside bars, 5 outdoor pools and 5 hot tubs. All guestrooms come with pillowtop beds, 24-hour room service and free minibar items.

What makes Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott a romantic place to stay?

A hot tub and beachfront dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott.

Is Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott is a hit with families.

Is there a free airport shuttle available at Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott?

There is a golf course next to Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott.

Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 552 out of 1002 reviews
Rating 8 - Good. 246 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 55 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well kept, clean, great views, friendly and helpful staff
Stayed 10 nights in Dec 2025

10/10 Excellent

Mukesh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent property overall, with quality and diverse food options, as well as something to do for all age groups. Only issue we had was some noise early mornings as our room was near one of the restaurants in the lobby building. But if in a different room, would stay again.
Stayed 4 nights in Dec 2025

10/10 Excellent

William CW

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort itself was excellent, the room was clean and the grounds and pools were well maintained. I was most impressed with the quality of food and drinks. Although the service could be slow at times, the food and cocktails were prepared well and restaurant quality. We had the all inclusive package and the only thing I found odd was that we had to sign a “bill” with our name, room number and total after ordering food and drink. I’m not sure if they do this to track how much customers eat and drink. This was the notable difference from other all inclusive resorts that we have been to. It’s also important to note that the beach is technically “closed”, although there were people that went swimming in the ocean, the waves could get a little rough. A life guard stood watch everyday and would not allow smaller children to go into the water for safety reasons. Otherwise, we enjoyed our stay and definitely would consider going back. I would recommend this resort to others.
Stayed 7 nights in Dec 2025

10/10 Excellent

Virat Satyam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, good food options in the all inclusive.
Stayed 4 nights in Dec 2025

10/10 Excellent

Angie

Liked: Cleanliness, amenities, property conditions & facilities
nice pool, tasty food, comfortable room, friendly staff, beautiful views
Stayed 5 nights in Dec 2025

8/10 Good

Carys

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great all inclusive food. Beautiful sandy beach. The only down side was the high presser says tactics to get a time share upon arriving.
Stayed 7 nights in Dec 2025

10/10 Excellent

Theodore

Stayed 1 night in Dec 2025

10/10 Excellent

Zulfiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and will be back! Rooms were clean, staff very attentive, property is beautiful and food options are great. Tortugas is the best!
Stayed 5 nights in Dec 2025

10/10 Excellent

Julie

Stayed 7 nights in Dec 2025

10/10 Excellent

Yekaterina, Calgary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing. Very spacious and clean rooms, property was beautiful, great lay out, lots of pools to choose from, nice beach, good food. I came here at almost 7 months pregnant and greatly enjoyed my stay.
Stayed 7 nights in Dec 2025

10/10 Excellent

Arianna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes. The staff was amazing and the room was beautiful and clean
Stayed 4 nights in Nov 2025

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, property conditions & facilities
Absolutely !
Stayed 5 nights in Dec 2025

10/10 Excellent

Kate

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property! We really enjoyed our all inclusive stay in November
Stayed 5 nights in Nov 2025

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many different food options. The staff all around was so nice and amazing had the best experience here
Stayed 5 nights in Nov 2025

10/10 Excellent

Kristi

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A+++
Stayed 4 nights in Nov 2025

8/10 Good

Andrii

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Sunil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, friendly staff, clean facilities, good food and drink options, safe place, love to come again. One suggestion if they can add more vegetarian food options will be good.
Stayed 5 nights in Nov 2025

2/10 Terrible

Sasha

Stayed 3 nights in Nov 2025

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Muy limpio. El personal super amable y amigable. Lo único que fallo es que no tienen comida realmente mexicana, la mayoría de las comidas son Gourmet y elegantes, es no quiere decir que sean malas, pero a mí me apetecía unas flautas o alguna cena mexicana, y la experiencia era Gourmet no 100% mexicana. El lugar es precioso, limpio y con vistas hermosas. Una de las señoritas del espectáculos y entretenimiento fue grosera, me preguntó inglés o español, dije los dos y dice por tu acento no creo que hables inglés… 😂ah bueno! De ahí en adelante, Guadalupe en las albercas, Alberto e Ignacio en Sirenas fueron geniales. La señora de la limpieza cerca de Sirena era lindisima!!! Me voy feliz, espero volver algún día.
Stayed 4 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2025

10/10 Excellent

Anissa

Stayed 9 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful hotel with the friendliest staff. Cannot wait to come back!
Stayed 8 nights in Oct 2025

10/10 Excellent

Rebeca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff, helpful in every way. Beautiful resort with amazing views! The restaurants were all over the top in flavor, presentation and choices! Plenty of pools! Loved the adult pool with swim up bar! The rooms were clean as well as the entire property! Everything was well maintained. Will certainly return and will recommend to family and friends!
Stayed 4 nights in Oct 2025

10/10 Excellent

Rebeca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire resort is beautiful and well kept. The bathrooms in the entire resort were always clean, rooms were well maintained and clean, the property was well kept. The pools as hot tubs were well maintained. All the restaurants were good, the staff friendly, helpful and very attentive. The food was very well presented and everything had a wonderful taste! The drinks were excellent as well! The resort is well located, the views are amazing! We enjoyed our stay and will certainly return! Wilder at Serena’s bar was always friendly and made us feel welcomed, he went above and beyond. Fernando the bartender at the main bar near the lobby went above and beyond! We enjoyed everything from our room, with ocean view, the food at all the restaurants, the pools and the friendly welcoming staff. Only thing we could have done without was the timeshare talk. We are all about all inclusive but not timeshares. Beautiful resort we highly recommend it!
Stayed 4 nights in Oct 2025