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The Cape, A Thompson Hotel, by Hyatt

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Photo gallery for The Cape, A Thompson Hotel, by Hyatt

2 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Creator video
2 restaurants, breakfast served
2 bars/lounges, swim-up bar, poolside bar
Suite, Ocean View (Thompson)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
The current price is NZ$1,333
includes taxes & fees
9 Dec - 10 Dec

Explore the area

View map
Carretera Tranpeninsular Km 5, Cabo San Lucas, BCS, 23410
  • Place, Cabo San Lucas Bay
    ‪2 min walk‬
  • Place, Medano Beach
    ‪12 min walk‬
  • Place, Monuments Beach
    ‪1 min drive‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪56 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Ocean View (Residence)

Villa, 1 Bedroom, Ocean View (Residence)

Villa, 1 Bedroom, Ocean View (Residence)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
  • 130 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ocean View (Shower)

Room, 1 King Bed, Accessible, Ocean View (Shower) | Bathroom

Room, 1 King Bed, Accessible, Ocean View (Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Premium bedding
Tempur-Pedic bed
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Ocean View (Shower)

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Room, 2 Queen Beds, Accessible, Ocean View (Shower)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Premium bedding
Tempur-Pedic bed
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Deluxe Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(34 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Premium bedding
Tempur-Pedic bed
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, Ocean View (Plunge Pool)

Panoramic Suite, Ocean View (Plunge Pool)

Panoramic Suite, Ocean View (Plunge Pool)

Highlights

Balcony
Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 76 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Ocean View (Residence with Plunge Pool)

Penthouse, Ocean View (Residence with Plunge Pool) | Terrace/patio

Penthouse, Ocean View (Residence with Plunge Pool)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
TV
  • 279 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Suite, Ocean View (Thompson)

Suite, Ocean View (Thompson)

Suite, Ocean View (Thompson)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
  • 104 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Deluxe Room, 2 Queen Beds, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Deluxe Room, 1 King Bed, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Cabo San Lucas

A luxury stay in Cabo San Lucas awaits you at The Cape, A Thompson Hotel, by Hyatt, a recipient of the prestigious Travel & Leisure 500 award in 2021. You'll be steps from Cabo San Lucas Bay and 2.9 km (1.8 mi) from Medano Beach. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with facials, body treatments and mani/pedis. The family restaurant, The Ledge Restaurant, is open for breakfast, lunch and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the on-site gym, sauna and pool cabanas. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7 AM and 11:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 5-property class Cabo San Lucas hotel include Cabo del Sol Golf and Santa Maria Beach.

What's nearby

  • Cabo San Lucas Bay - 2 min walk - 0.2 km
  • Medano Beach - 12 min walk - 1.1 km
  • Questro Golf - 14 min walk - 1.2 km
  • Blue Medical Net Hospital - 16 min walk - 1.4 km
  • Monuments Beach - 1 min drive - 0.2 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 42 min drive

Restaurants

  • ‪Fresko - ‬8 min drive
  • ‪Lounge 24 - ‬14 min drive
  • ‪RosaNegra - ‬6 min drive
  • ‪Sunset Da Mona Lisa - ‬4 min walk
  • ‪The Cabo Coffee Co. - ‬12 min drive

About this property

The Cape, A Thompson Hotel, by Hyatt

Luxury hotel on the beach, with 2 outdoor pools
The Cape, A Thompson Hotel, by Hyatt offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

There are 3 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury The Cape, A Thompson Hotel, by Hyatt. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Cabo San Lucas hotel is smoke free.

  • 161 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Cape, A Thompson Hotel, by Hyatt offers 161 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Tempur-Pedic beds feature Egyptian cotton sheets, down duvets and premium bedding. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The Cape, A Thompson Hotel, by Hyatt is listed in the 2021 Travel + Leisure 500.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7 AM to 11:30 AM for a fee: MXN 740 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Ledge Restaurant

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 5 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1700 per pet, per stay
  • Maximum 1 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 740 per person
  • Airport shuttle fee: MXN 2775 per vehicle (one-way, maximum occupancy 5)
  • Pet fee: MXN 1700 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cape Thompson Hotel Cabo San Lucas
Cape Thompson Hotel
Cape Thompson Cabo San Lucas
Cape Thompson Cabo Lucas

Frequently asked questions

What is the cancellation policy at The Cape, A Thompson Hotel, by Hyatt?

The Cape, A Thompson Hotel, by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Cape, A Thompson Hotel, by Hyatt?

As of 21 Nov 2025, prices found for a 1-night stay for 2 adults at The Cape, A Thompson Hotel, by Hyatt on 9 Dec 2025 start from NZ$1,333.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Cape, A Thompson Hotel, by Hyatt?

Yep, The Cape, A Thompson Hotel, by Hyatt has a free self car park.

Are there any beaches close to The Cape, A Thompson Hotel, by Hyatt?

Yep, The Cape, A Thompson Hotel, by Hyatt is a short 4-minute walk from Monuments Beach. Fun beach activities include snorkelling and fishing.

Is there a spa on site at The Cape, A Thompson Hotel, by Hyatt?

Yep, there is an onsite spa at The Cape, A Thompson Hotel, by Hyatt. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

Does The Cape, A Thompson Hotel, by Hyatt have a pool?

The Cape, A Thompson Hotel, by Hyatt has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at The Cape, A Thompson Hotel, by Hyatt?

The Cape, A Thompson Hotel, by Hyatt features 2 outdoor pools, a full-service spa and 2 restaurants. All guestrooms come with Tempur-Pedic beds, premium bedding and 24-hour room service.

What makes The Cape, A Thompson Hotel, by Hyatt a romantic place to stay?

Couples spa treatments and couples dining, as well as comfy beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Cape, A Thompson Hotel, by Hyatt.

Does The Cape, A Thompson Hotel, by Hyatt serve breakfast?

Yeah, full brekkie is offered daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at The Cape, A Thompson Hotel, by Hyatt?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Cape, A Thompson Hotel, by Hyatt?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Cape, A Thompson Hotel, by Hyatt?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at The Cape, A Thompson Hotel, by Hyatt?

There isn't one on site, but Questro Golf is a short 19-minute walk away.

The Cape, A Thompson Hotel, by Hyatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 854 out of 1000 reviews
Rating 8 - Good. 85 out of 1000 reviews
Rating 6 - Okay. 38 out of 1000 reviews
Rating 4 - Poor. 10 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Naheed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean, beach with surfers was unique. Rooftop was very pretty also
Stayed 4 nights in Aug 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Lucas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely going back. Property is secluded so nothing in walking distance but you’re far from the noise of Cabo center. Only gripes are pool water was too warm. And ocean swimming is a no no with rocks, undertow and sea urchins.
Stayed 4 nights in Jul 2025

10/10 Excellent

Anneliese

Stayed 3 nights in Jul 2025

2/10 Terrible

Elsa

Stayed 3 nights in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Dov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great vibes

Great hotel, great vibes. No complaints at all.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashot

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service, quality rooms and dining option
Stayed 4 nights in Jul 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views
Stayed 4 nights in Jul 2025

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun spot with young energy!! Food was great
Stayed 2 nights in May 2025

10/10 Excellent

Adan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spectacular location, beautiful design, spacious rooms and outstanding service. Highly recommend.
Stayed 5 nights in Jun 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff, service and amenities.
Stayed 1 night in Jun 2025

2/10 Terrible

monique

Liked: Cleanliness, amenities
Stayed 1 night in May 2025

10/10 Excellent

karina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was amazing! The food, location, ambience, service, cleanliness, ect. No complaints
Stayed 3 nights in May 2025

10/10 Excellent

Olena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic stay at The Cape, a Thompson Hotel—pure relaxation from the moment we arrived. The rooms were spotless and spacious, with an ocean view that took our breath away. Every staff member we encountered was warm, attentive, and went above and beyond to make us feel welcome. The location was perfect. We especially loved the infinity pool and evening cocktails at the rooftop bar. Highly recommend for anyone looking for luxury and great service.
Stayed 6 nights in May 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best in Cabo

Stunning location, uniquely beautiful hotel, and great service
Stayed 2 nights in Feb 2025

10/10 Excellent

NATE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cape was amazing! I would certainly go back anytime.
Stayed 5 nights in Apr 2025

10/10 Excellent

Douglas, Oakland

Stayed 5 nights in Apr 2025

10/10 Excellent

Cheyenne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I booked the same time for the same price but they got a larger room with a bathtub and when I asked about the bathtub they said our room we booked won’t have one so I’m not sure how that happened. It was fine the room was nice enough and the bed was so comfy, very clean and the view was perfect! The breakfast was amazing at the ledge and sunken bar, I just didn’t want to leave! The sushi and Baja ceviche at the pool was the best we’ve ever had. Sadly we had to miss our reservation at manta but I would definitely visit the cape again. Everyone was so nice and welcoming it was a perfect 30th birthday trip.
Stayed 4 nights in Apr 2025

2/10 Terrible

Jacque, Austin

Travelled with partner
Disliked: Cleanliness, amenities
We checked into a Panoramic suite with plunge pool. The pictures make the room look bigger than it actually is. We checked out within a hour of being property. The comforter on the bed was stained and discolored. When we held the comforter up the stains were disgusting. The sheets were discolored. For a Hyatt property this was very disheartening. For a $2000 a night room this was frustrating. I am fighting for a full refund. Buyer beware.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at The Cape and would return in a heartbeat. Top tier location, onsite amenities (hotel gym with TechnoGym equipment, two pools, cabanas, DJ at the pool, etc.) Plenty of solid food options, elite rooftop, and tasty drinks.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tyler, New Westminster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel we have ever stayed at. Top notch service, food and drinks were amazing. Celebrated our 10 year wedding anniversary here. The hotel emailed me days before check in asking if we were celebrating anything, I let them know and they surprised with champagne and chocolate covered strawberries. The king room was huge and the shower was amazing. Will definitely be back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tosh

Stayed 8 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Amazing hotel and staff. Highly recommended.
Stayed 5 nights in Mar 2025