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Villa del Arco Beach Resort & Spa Cabo San Lucas

4.0 star property

Photo gallery for Villa del Arco Beach Resort & Spa Cabo San Lucas

Aerial view
Property video
Front of property
2 outdoor pools, pool umbrellas, pool loungers
4 restaurants; breakfast, lunch, and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$824
includes taxes & fees
31 May - 1 June

Explore the area

View map
Camino Viejo a San José Km. 0.5, Col. E, Cabo San Lucas, BCS, 23450
  • Place, Medano Beach
    ‪9 min walk‬
  • Place, Cabo San Lucas Bay
    ‪9 min walk‬
  • Place, Marina Del Rey
    ‪6 min drive‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Studio

Premium bedding, down duvets, in-room safe, individually furnished

Deluxe Studio

7.4 out of 10
Good
(15 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Suite

Premium bedding, down duvets, in-room safe, individually furnished

One Bedroom Suite

8.0 out of 10
Very good
(8 reviews)
  • Garden view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed
  • Free Wi-Fi

View all photos for Two Bedroom Suite

Two Bedroom Suite | Living area

Two Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 132 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed OR 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Villa La Valencia Deluxe Studio, Pool View

Villa La Valencia Deluxe Studio, Pool View

Villa La Valencia Deluxe Studio, Pool View

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Amazing and Limited Offer - Deluxe Room

Premium bedding, down duvets, in-room safe, individually furnished

Amazing and Limited Offer - Deluxe Room

  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Amazing and Limited Offer - One Bedroom

Premium bedding, down duvets, in-room safe, individually furnished

Amazing and Limited Offer - One Bedroom

  • Garden view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed
  • Free Wi-Fi

View all photos for Two-Bedroom Suite Garden View

Premium bedding, down duvets, in-room safe, individually furnished

Two-Bedroom Suite Garden View

  • Sleeps 6
  • Free Wi-Fi

View all photos for One-Bedroom Suite Garden View

Premium bedding, down duvets, in-room safe, individually furnished

One-Bedroom Suite Garden View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Studio Garden View

Premium bedding, down duvets, in-room safe, individually furnished

Deluxe Studio Garden View

  • Sleeps 3
  • Free Wi-Fi

Amazing One Bedroom

  • Sleeps 4
  • Free Wi-Fi

Deluxe Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite

Premium bedding, down duvets, in-room safe, individually furnished

Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Suite

Premium bedding, down duvets, in-room safe, individually furnished

Superior Suite

  • Sleeps 4
  • Free Wi-Fi

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About the area

Cabo San Lucas

A family-friendly stay in the heart of Cabo San Lucas awaits you at Villa del Arco Beach Resort & Spa Cabo San Lucas. Within a 10-minute stroll you'll find Medano Beach and Marina Del Rey within a 30-minute walk. Highlights at this beachfront resort include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at The Desert Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and hydrotherapy. The restaurant, South American Grill, serves local and international cuisine and is open for dinner. With 4 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 hot tubs and 2 outdoor tennis courts. 4520 square feet (420 square metres) of event facilities include meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a gym and a sauna. Buffet breakfast is available daily between 7:30 AM and 11:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class El Medano Ejidal resort, you'll be 3.5 km (2.2 mi) from Cabo San Lucas Country Club and 4.4 km (2.7 mi) from Lover's Beach.
View more Resorts in Cabo San LucasOpens in a new window

What's nearby

  • Medano Beach - 9 min walk - 0.8 km
  • Cabo San Lucas Bay - 9 min walk - 0.8 km
  • Puerto Paraiso Mall - 19 min walk - 1.6 km
  • Luxury Avenue - 4 min drive - 1.2 km
  • Marina Del Rey - 6 min drive - 3.1 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 35 min drive

Restaurants

  • ‪Villa Del Palmar Beach Resort & Spa Los Cabos - ‬3 min walk
  • ‪Torote Steak House - ‬12 min walk
  • ‪Tequila Pool Bar - ‬12 min walk
  • ‪Promenade - ‬14 min walk
  • ‪Elite Club Restaurant - ‬13 min walk

About this property

Villa del Arco Beach Resort & Spa Cabo San Lucas

Some rates at Villa del Arco Beach Resort & Spa Cabo San Lucas are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Villa del Arco Beach Resort & Spa Cabo San Lucas, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. This beach resort also offers a children's pool, a seasonal outdoor pool and outdoor tennis courts. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Cabo San Lucas resort.

  • 22 guestrooms or units
  • 7 levels
  • 3 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Conference rooms
  • 4520 sq ft of conference space
  • 420 sq. m of conference space
  • Built in 2007
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Locker space
  • Coffee shop
Villa del Arco Beach Resort & Spa Cabo San Lucas offers 22 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Cabo San Lucas resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

The Desert Spa has 19 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Similar properties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: MXN 695 to 700 for adults and MXN 349 to 410 for children
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Bucanero
  • El Patron
  • Neptune
  • South American Grill
  • Taco Bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 4 hot tubs
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,520 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 7 floors
  • Built in 2007
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Late-night room service
  • Microwave
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 520.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is MXN 82.12 for the first bedroom per night, and increases by MXN 82.12 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 695 to 700 for adults and MXN 349 to 410 for children
  • Airport shuttle fee: MXN 400 per person (one-way)
  • Airport shuttle fee per child: MXN 400 (from 4 to 11 years old)
  • Rollaway bed fee: MXN 520.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes window guards in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Villa Arco Beach
Villa Arco Beach Cabo San Lucas
Villa Arco Beach Resort
Villa Arco Beach Resort Cabo San Lucas
Del Arco Hotel
Hotel Del Arco
Villa Del Arco Beach Resort & Spa Cabo San Lucas, Los Cabos
Villa Del Arco Cabo San Lucas
Villa Del Arco Hotel Cabo San Lucas
Villa del Arco Beach Resort Spa
Villa Del Arco Cabo San Lucas
Hotel Del Arco
Villa Del Arco Beach Resort & Spa Cabo San Lucas Los Cabos
Del Arco Hotel
Villa del Arco Beach Resort
Arco & Cabo Lucas Cabo Lucas
Villa del Arco Beach Resort Spa
Villa del Arco Beach Resort Spa Cabo San Lucas
Villa del Arco Beach Resort & Spa Cabo San Lucas Resort
Villa del Arco Beach Resort All Inclusive Options Available
Villa del Arco Beach Resort & Spa Cabo San Lucas Cabo San Lucas

Frequently asked questions

What is the cancellation policy at Villa del Arco Beach Resort & Spa Cabo San Lucas?

Villa del Arco Beach Resort & Spa Cabo San Lucas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Villa del Arco Beach Resort & Spa Cabo San Lucas?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Villa del Arco Beach Resort & Spa Cabo San Lucas on 31 May 2026 start from NZ$824, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Villa del Arco Beach Resort & Spa Cabo San Lucas?

Yep, Villa del Arco Beach Resort & Spa Cabo San Lucas has a free self car park and free valet parking.

Are there any beaches close to Villa del Arco Beach Resort & Spa Cabo San Lucas?

Yep, Villa del Arco Beach Resort & Spa Cabo San Lucas is a short 8-minute walk from Medano Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Villa del Arco Beach Resort & Spa Cabo San Lucas?

Yep, The Desert Spa is available for guests. It has 4 hot tubs, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Villa del Arco Beach Resort & Spa Cabo San Lucas have a pool?

Villa del Arco Beach Resort & Spa Cabo San Lucas has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Villa del Arco Beach Resort & Spa Cabo San Lucas?

Villa del Arco Beach Resort & Spa Cabo San Lucas features 2 outdoor pools, 4 hot tubs and a health club. All guestrooms come with premium bedding and late-night room service.

What makes Villa del Arco Beach Resort & Spa Cabo San Lucas a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Villa del Arco Beach Resort & Spa Cabo San Lucas.

Is Villa del Arco Beach Resort & Spa Cabo San Lucas family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Villa del Arco Beach Resort & Spa Cabo San Lucas is a hit with families.

Does Villa del Arco Beach Resort & Spa Cabo San Lucas serve breakfast?

Sure does, buffet brekkie is offered daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Villa del Arco Beach Resort & Spa Cabo San Lucas?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Villa del Arco Beach Resort & Spa Cabo San Lucas?

Yep, you can grab a meal at Villa del Arco Beach Resort & Spa Cabo San Lucas's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Villa del Arco Beach Resort & Spa Cabo San Lucas?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Villa del Arco Beach Resort & Spa Cabo San Lucas?

No, pets are not allowed.

Villa del Arco Beach Resort & Spa Cabo San Lucas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Harini

Bad
Stayed 3 nights in Dec 2025

8/10 Good

Jesse

Stayed 7 nights in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
All staff
Stayed 10 nights in Oct 2025

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Room was beautiful. Resort was relaxing.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was immaculate. The staff was friendly and helpful. Much quieter at this side of the resort in the evening which we prefer. The food was excellent. Great market on site -very expensive but handy! Felt very safe also.
Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an awesome comfortable stay here. The resort is immaculately clean, staff was pleasant, there was running hot water, and not too crowded. We didn’t do all inclusive and chose to eat out in downtown or Uber Eats some local food. Would love to stay here again.
Stayed 6 nights in Jun 2025

10/10 Excellent

Kara

Stayed 6 nights in May 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Stayed 2 nights in Apr 2025

10/10 Excellent

Shay, Argyle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time at this property and it's one of our favorites. Make sure to get the All-Inclusive as there are many options as there are 2 sister properties with a trolly between them that share the restaurants. The food is great, only a couple require reservations, and relaxed dress codes. (I hate dress codes on vacation - or any time for that matter!) The service is also top notch! Highly recommend!
Stayed 4 nights in Mar 2025

10/10 Excellent

Joseph Gregory, Oakdalde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very helpful staff, great view from room, nice pools, 4 nice Jacuzzis, close to town, had small store on property, was close to a Walmart for larger purchases, and maid service was available when needed. Other vacationers were friendly, and willing to share ideas on things to do to have even a better vacation.
Stayed 21 nights in Feb 2025

8/10 Good

Angela, Lapeer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and staff was very friendly. Food was good. Biggest downfall they don’t give you map of resort and what is included in stay, we had a free massage but didn’t know found out by accident going into book a massage. Had no idea the amenities that were included.
Stayed 6 nights in Mar 2025

10/10 Excellent

Keith Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Susan

Stayed 7 nights in Jan 2025

8/10 Good

Michael todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, combo of regular guests and timeshare guests. $14 cab ride to marina, 20 min walk. Wouldn't walk at night. Good beach and swimming in ocean. Wouldn't do all inclusive if going to be doing activities off property like utv, fishing, whale watching, golfing etc...
Stayed 5 nights in Jan 2025

6/10 Okay

Marion Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a bit pricey but it looked nice to I picked it. They called me prior to the visit to sell me excursions but I didn’t trust them. It seemed too pushy. My first impression was that it was a nice place but immediately was being sold a “timeshare opportunity”. I didn’t get a discount card unless I sat through a 90 minute presentation. Big turn off. I didn’t get the discount and was subsequently gouged for food and drinks all week. I had the worst room in the place. Ground floor beside the lobby with a view of a wall. The place seemed empty so I asked to change rooms. Had to go back 3 times before they told me the place was full. This was not true. There was no one there. I overheard at least two other guests arguing with front desk staff over problems. I wouldn’t go back to this place.
Stayed 4 nights in Dec 2024

8/10 Good

jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Christmas in Cabo

Great resort and service Food a little bland
Stayed 5 nights in Dec 2024

6/10 Okay

Kimberly, Merced

Travelled with family
Disliked: Staff & service, property conditions & facilities
My husband and I had been at the hotel in June. We had a wonderful experience. We decided to bring my son and daughter in law. I have VIP with Expedia and asked for the upgrade ( I did not receive) my son and his wife had a much better view. The first night their room air conditioner was making a very loud noise , after 3 trips in the middle of the night from maintenance , they banged on it and sprayed a lot of WD40. Which made my son throw up from the smell! On top of everything else they never came to clean their room!! We asked about that and they blamed them and said they must have had their Do not disturb.. wooden door ornament on. Which they didn’t even have one for their room!!’ The next day NO one tried to contact us to change rooms. We went to front desk and with a lot of stress and alot arguing and telling them they deserved something they got a 30 min massage. They Never changed their room and it got cleaned once on their last day!! On the other hand the food is very good! The service at the pool is also very good!
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, lovely atmosphere, a great variety of delicious food, unbeatable views and location
Stayed 6 nights in Oct 2024

10/10 Excellent

Don Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were very friendly and the service was great.
Stayed 4 nights in Oct 2024

6/10 Okay

K. David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great resort with a very friendly staff. The primary restaurant we used was slow and I thought the food quality at breakfast was average. It is also hard to get small things like a cup of coffee without a long wait.
Stayed 3 nights in Oct 2024