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Galt House Hotel Trademark Collection by Wyndham

4.0 star property
Hotel with 4 restaurants, 4-minute walk to KFC Yum Center

Photo gallery for Galt House Hotel Trademark Collection by Wyndham

4 restaurants, breakfast, lunch, dinner served; American cuisine
Property preview
In-room safe, desk, laptop workspace, iron/ironing board
Front of property – evening/night
4 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
The current price is NZ$276
includes taxes & fees
25 Nov - 26 Nov

Explore the area

View map
140 North Fourth Street, Louisville, KY, 40202
  • Place, KFC Yum Center
    ‪5 min walk‬
  • Place, Kentucky International Convention Center
    ‪6 min walk‬
  • Place, Louisville Slugger Museum
    ‪10 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility, West Tower)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility, West Tower)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility, West Tower)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility, West Tower)

8.6 out of 10
Excellent
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (West Tower)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (West Tower)

9.2 out of 10
Wonderful
(293 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Non Smoking (East Tower, Water View)

In-room safe, desk, laptop workspace, iron/ironing board

Apartment, 1 Bedroom, Non Smoking (East Tower, Water View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (East Tower)

In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite, 1 Bedroom, Non Smoking (East Tower)

9.2 out of 10
Wonderful
(45 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (East Twr, Waterview, 2 Queens, 1 King)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms, Non Smoking (East Twr, Waterview, 2 Queens, 1 King)

8.2 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking (East Tower, Water View)

In-room safe, desk, laptop workspace, iron/ironing board

Apartment, 2 Bedrooms, Non Smoking (East Tower, Water View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (East Tower)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (East Tower)

9.0 out of 10
Wonderful
(118 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (West Tower)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (West Tower)

8.8 out of 10
Excellent
(150 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking (West Tower, Waterview, 2 Queens)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 1 Bedroom, Non Smoking (West Tower, Waterview, 2 Queens)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking (2 Queens, East Tower)

In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite, 1 Bedroom, Non Smoking (2 Queens, East Tower)

9.4 out of 10
Exceptional
(67 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking (West Tower, Water View)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 1 Bedroom, Non Smoking (West Tower, Water View)

8.2 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility/Hearing, West Tower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility/Hearing, West Tower)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(42 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Tub w/Grab Bars)

In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Tub w/Grab Bars)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.6 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Waterview)

Suite, 1 King Bed, Non Smoking (Waterview)

Suite, 1 King Bed, Non Smoking (Waterview)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 5
  • 1 King Bed

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About the area

Louisville

Galt House Hotel Trademark Collection by Wyndham places you in the centre of Louisville, within a short 5-minute stroll of KFC Yum Center and Kentucky International Convention Center. Highlights at this hotel include 4 restaurants, a full-service spa and a gym. .A pampering day can include deep-tissue massages, hot stone massages and mani/pedis. The restaurant, Walker's Exchange, serves American cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 130000 square feet (12077 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Downtown Louisville hotel include Whiskey Row and Fourth Street Live!.

What's nearby

  • KFC Yum Center - 5 min walk - 0.4 km
  • Whiskey Row - 5 min walk - 0.4 km
  • Kentucky International Convention Center - 6 min walk - 0.6 km
  • Fourth Street Live! - 8 min walk - 0.7 km
  • Louisville Slugger Museum - 10 min walk - 0.8 km

Getting around

  • Louisville International Airport (SDF) - 9 min drive

Restaurants

  • ‪Jockey Silks Bourbon Bar - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬5 min walk
  • ‪Thelma's Deli - ‬3 min walk
  • ‪Heine Brothers' Coffee - ‬4 min walk
  • ‪Steak And Bourbon - ‬3 min walk

About this property

Galt House Hotel Trademark Collection by Wyndham

Hotel with 4 restaurants, 4-minute walk to KFC Yum Center
Galt House Hotel Trademark Collection by Wyndham offers its guests a full-service spa, a health club, and a seasonal outdoor pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 130000 square feet (12077 square metres) and includes conference space. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Galt House Hotel Trademark Collection by Wyndham. Parking is available for a fee.

Smoking is allowed in designated areas at this Louisville hotel.

  • 1310 guestrooms or units
  • 25 levels
  • 2 buildings
  • 4 dining venues
  • 130000 sq ft of conference space
  • 12077 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Galt House Hotel Trademark Collection by Wyndham offers 1310 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages and manicures and pedicures. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 22 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Down One Bourbon Bar
  • Jockey Silks Bourbon Bar
  • Swizzel
  • Thelmas Deli
  • Walker's Exchange

Things to do

  • Full-service spa
  • Health club
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 130,000 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 22 per person
  • Self-parking fee: USD 30 per night (in/out privileges)
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: USD 5 per person, per day and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • The seasonal pool will open on 26 May and close on 01 September.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Galt Hotel
Galt House
Galt House Hotel
Galt House Hotel Louisville
Galt House Louisville
Hotel Galt
Galt Hotel Louisville
Galt House Hotel And Suites
Galt House Louisville Ky
The Galt House Hotel
Galt House Hotel Trademark Collection Wyndham Louisville
Galt House Hotel Trademark Collection Wyndham
Galt House Trademark Collection Wyndham Louisville
Galt House Trademark Collection Wyndham
Galt House Hotel Trademark Collection by Wyndham Hotel
Galt House Hotel Trademark Collection by Wyndham Louisville

Frequently asked questions

What is the cancellation policy at Galt House Hotel Trademark Collection by Wyndham?

Galt House Hotel Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Galt House Hotel Trademark Collection by Wyndham?

As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at Galt House Hotel Trademark Collection by Wyndham on 25 Nov 2025 start from NZ$276.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Galt House Hotel Trademark Collection by Wyndham?

Yep, Galt House Hotel Trademark Collection by Wyndham has a self car park with in/out privileges for USD 30 per night.

Is there a spa on site at Galt House Hotel Trademark Collection by Wyndham?

Yep, there is an onsite spa at Galt House Hotel Trademark Collection by Wyndham. You'll enjoy services like hot stone massages.

Does Galt House Hotel Trademark Collection by Wyndham have a pool?

Galt House Hotel Trademark Collection by Wyndham has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from May 26 to September 01.

What luxury perks are available at Galt House Hotel Trademark Collection by Wyndham?

Galt House Hotel Trademark Collection by Wyndham features a full-service spa, a health club and 4 restaurants.

What makes Galt House Hotel Trademark Collection by Wyndham a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Galt House Hotel Trademark Collection by Wyndham.

Is Galt House Hotel Trademark Collection by Wyndham family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Galt House Hotel Trademark Collection by Wyndham is a hit with families.

Does Galt House Hotel Trademark Collection by Wyndham serve breakfast?

Sure does, cooked-to-order breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Galt House Hotel Trademark Collection by Wyndham?

No, Galt House Hotel Trademark Collection by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at Galt House Hotel Trademark Collection by Wyndham?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Galt House Hotel Trademark Collection by Wyndham?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Galt House Hotel Trademark Collection by Wyndham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2525 out of 3767 reviews
Rating 8 - Good. 673 out of 3767 reviews
Rating 6 - Okay. 313 out of 3767 reviews
Rating 4 - Poor. 145 out of 3767 reviews
Rating 2 - Terrible. 111 out of 3767 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bethany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. Its amazing atmosphere people and surroundings
Stayed 1 night in Aug 2025

10/10 Excellent

Hamraj

Stayed 1 night in Aug 2025

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have loved the Galt House Hotel. They are so good to us. Clean and friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious free upgrade

The hotel upgraded us from a king room to a 17th floor suite at no charge, I believe due to low occupancy. They didn't have to do that, but it was extremely nice. The photos are the view from our balcony overlooking the Ohio River.
Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great food and drink options. Walkable to downtown area.
View from our room.
Stayed 4 nights in Aug 2025

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Pool and executive suite need some serious updating. Lobby and conference areas very nice but pool deck and actual room were like a different hotel that hadn’t been deep cleaned nor updated for years.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge property with lots to do. Accommodating staff. The restaurant swizzle inside the hotel was beautiful and the food was excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Stayed 4 nights in Aug 2025

4/10 Poor

Samantha

Travelled with group
Disliked: Cleanliness, staff & service

Not worth the stay for us.

We went out for the evening after quickly running out bags up to the room. I wish we had done a quick check around the room because this place was dirty… the pillows had caked make up and other stains on them. There were empty bottles and other things near the edges. We had too early of a flight the next day to go running around this giant hotel to get a staff member to switch our rooms so we dealt with the nastiness. I wouldn’t recommend staying again. Even the staff checking us out seemed indifferent and unengaged.
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Alyssa

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
My expectations were definitely not met. After looking at all the different options of hotels around we chose this one after reading reviews and looking at pictures. The girl that checked me In at the front must have been new. She didn’t really answer any of my questions and the language barrier was very high. The parking garage is a nightmare and it’s a very long walk if you’re in the west building. I asked about valet but again I didn’t really get an answer. The carpet in the halls are really dirty and the room is just okay. The hotel is pretty run down for being one of the top picks to stay. The pool is also dirty. Not impressed and won’t be back.
Stayed 1 night in Aug 2025

8/10 Good

Bridgette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, convenient location, and dining options
Stayed 1 night in Aug 2025

10/10 Excellent

Madison

Stayed 1 night in Aug 2025

6/10 Okay

tylina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a convenient location. Room was clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ian

Stayed 1 night in Aug 2025

10/10 Excellent

Kendra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Destin

Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They seem to be updating rooms, mine was pristine. Clean hotel all around. 0 signs of mold or bugs as other reviewers have mentioned. Room service was at my door within 15 minutes of ordering. Friendly staff. Great time all around.
Stayed 1 night in Aug 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The pool has a beautiful view of the river!
Stayed 4 nights in Aug 2025