Holiday Inn Express New Albany - Louisville NW by IHG

2.5 star property
Hotel with free breakfast, steps from Ohio River Valley

Room options

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow menu
Pillow-top bed
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow menu
Pillow-top bed
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

7.2 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow menu
Sofa bed - king
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility)

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility)

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(20 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow menu
Pillow-top bed
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

New Albany

Holiday Inn Express New Albany - Louisville NW by IHG places you steps from Ohio River Valley and within a 20-minute stroll of Ohio River. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find express check-out, free newspapers in the lobby and a front desk safe. .Attractions within a 10-minute drive of this New Albany hotel include Fourth Street Live! and Louisville Slugger Museum.

What's nearby

  • Louisville Slugger Museum - 7 min drive - 9.9 km
  • Kentucky International Convention Center - 8 min drive - 10.6 km
  • Fourth Street Live! - 8 min drive - 10.6 km
  • KFC Yum Center - 9 min drive - 11.3 km
  • Whiskey Row - 9 min drive - 11.3 km

Getting around

  • Louisville International Airport (SDF) - 18 min drive

Restaurants

  • ‪Circle K - ‬4 min walk
  • ‪Coffee Crossing - ‬13 min walk
  • ‪Boomtown Kitchen - ‬12 min walk
  • ‪The Exchange Pub + Kitchen - ‬10 min walk
  • ‪Dog Haus Biergarten New Albany - ‬12 min walk

About this property

Holiday Inn Express New Albany - Louisville NW by IHG

Hotel with free breakfast, steps from Ohio River Valley
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Holiday Inn Express New Albany - Louisville NW by IHG also features an indoor pool, complimentary newspapers in the lobby, and express check-out. Free self parking is available.

This New Albany hotel is smoke free.

  • 76 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Holiday Inn Express New Albany - Louisville NW by IHG offers 76 air-conditioned accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Similar properties

Room, 2 Queen Beds, Accessible (Hearing)
Hampton Inn New Albany Louisville West
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 711 reviews
The price is NZ$185
includes taxes & fees
16 Nov - 17 Nov
Hampton Inn New Albany Louisville West

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Golf
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express New Albany - Louisville NW by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express New Albany Hotel
Holiday Inn New Albany
New Albany Holiday Inn

Frequently asked questions

What is the cancellation policy at Holiday Inn Express New Albany - Louisville NW by IHG?

Holiday Inn Express New Albany - Louisville NW by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express New Albany - Louisville NW by IHG?

As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New Albany - Louisville NW by IHG on 7 Nov 2025 start from NZ$208.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express New Albany - Louisville NW by IHG?

Yep, Holiday Inn Express New Albany - Louisville NW by IHG has a free self car park.

Does Holiday Inn Express New Albany - Louisville NW by IHG have a pool?

Holiday Inn Express New Albany - Louisville NW by IHG has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Does Holiday Inn Express New Albany - Louisville NW by IHG serve breakfast?

Yeah, complimentary full brekkie is on offer on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Express New Albany - Louisville NW by IHG?

No, Holiday Inn Express New Albany - Louisville NW by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express New Albany - Louisville NW by IHG?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Express New Albany - Louisville NW by IHG?

No, only service animals are allowed.

Holiday Inn Express New Albany - Louisville NW by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 320 out of 731 reviews
Rating 8 - Good. 204 out of 731 reviews
Rating 6 - Okay. 87 out of 731 reviews
Rating 4 - Poor. 57 out of 731 reviews
Rating 2 - Terrible. 63 out of 731 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Carroll

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great stay with the exceptions of all the kids running around
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Softball Team Stay

Our softball team families enjoyed our 4 night stay. There were a few different spaces available near the hotel lobby to gather together for activities. The pool was a hit, and the staff was friendly and helpful throughout our stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was great
Stayed 1 night in Apr 2025

10/10 Excellent

Chuck

Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Serves its purpose…
Stayed 1 night in Jul 2025

4/10 Poor

Trent

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Could be great....

Our first room had a broken door lock, but the staff quickly got us into another room, which was bigger. However, there were no towels or wash cloths in the bathroom, the toilet paper was almost gone, and the floor has not been swept or mopped. There were crumbs and a French fry in the floor. On the plus side, the sheets were clean, the bed was comfy, and the staff was super friendly. I just wish our second room had been fully cleaned.
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriell

Stayed 2 nights in Jul 2025

8/10 Good

Steven

Stayed 3 nights in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at many hotels. The staff is usually "nice". But these employees were better than nice. The hotel looks brand new. It is smaller than the Hampton Inn, which is across from it. The smaller size made it easier to navigate and interact with other customers. The visitors came from Virginia, West Virginia, Ohio, Kentucky, California, Indiana, and Illinois.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Quaint Little Happening City

One night stay along our long journey. Hotel reception suggested a few different dining options in the area and the Italian restaurant was delicious!!!
Stayed 1 night in Jun 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jun 2025

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Israel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was nice in the inside and outside. Also clean room and nice staff. Small town but a lot of cool things in the area and it’s close to downtown Louisville and the casino. I’ll definitely come back again.
Stayed 1 night in May 2025

6/10 Okay

Cindi

Disliked: Amenities, property conditions & facilities
Hotel was nice but we booked it because they had a pool we check in they tell us it’s open until 10. Well sign said closed so asked them and they said they shocked it and it’s closed for the rest of the day .. that was the hole point of coming here !!!!
Stayed 1 night in May 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

The bed was very comfortable and everything was clean. All the employees were so nice too. It is a little difficult to find though.
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Stayed 3 nights in May 2025

10/10 Excellent

Mark

Stayed 1 night in May 2025

10/10 Excellent

Lillian

Stayed 2 nights in May 2025

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, only issue is a few things didn't work in room
Stayed 4 nights in Apr 2025