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Holiday Inn Louisville East - Hurstbourne by IHG

3.0 star property
Suburban hotel with free local area shuttle and fitness centre

Photo gallery for Holiday Inn Louisville East - Hurstbourne by IHG

Standard Room, 2 Queen Beds
Suite, 1 Bedroom
Exterior
Indoor pool, pool loungers
Daily buffet breakfast (USD 15 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet-friendly
The current price is NZ$157
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
1325 South Hurstbourne Parkway, Louisville, KY, 40222
  • Mall St. Matthews
    ‪5 min drive‬
  • Oxmoor Center
    ‪6 min drive‬
  • Louisville Mega Cavern
    ‪11 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub, Non Smoking (Communications)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible Bathtub, Non Smoking (Communications)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Louisville

At Holiday Inn Louisville East - Hurstbourne by IHG, you'll be 5 km (3.1 mi) from Oxmoor Center and 7.6 km (4.7 mi) from Mall St. Matthews. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Winners Circle Restaurant, serves American cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers. 22000 square feet (2044 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 6:00 AM and 9:00 AM. There's also the convenience of a free area shuttle. .Places within a 15-minute drive of this 3-property class Jeffersontown hotel include Louisville Zoo and Louisville Mega Cavern.

What's nearby

  • Mall St. Matthews - 5 min drive - 6.2 km
  • Oxmoor Center - 6 min drive - 7.2 km
  • Louisville Mega Cavern - 11 min drive - 14.4 km
  • Louisville Zoo - 12 min drive - 14.4 km
  • Kentucky Exposition Center - 15 min drive - 19.2 km

Getting around

  • Louisville, KY (LOU-Bowman Field) - 10 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪McDonald's - ‬8 min walk
  • Panda Express
  • ‪IHOP - ‬3 min walk
  • ‪Dairy Queen - ‬16 min walk

About this property

Holiday Inn Louisville East - Hurstbourne by IHG

Suburban hotel with free local area shuttle and fitness centre
Holiday Inn Louisville East - Hurstbourne by IHG offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 12 meeting rooms. Event space at this hotel measures 22000 square feet (2044 square metres) and includes conference space. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Holiday Inn Louisville East - Hurstbourne by IHG. A free area shuttle within 5 miles is available. Self parking is free.

This 3-star Louisville hotel is smoke free.

  • 187 guestrooms or units
  • 7 levels
  • 2 buildings
  • Conference rooms
  • 22000 sq ft of conference space
  • 2044 sq. m of conference space
  • Built in 1986
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Louisville East - Hurstbourne by IHG offers 187 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 miles
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Winners Circle Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 12 meeting rooms
  • 22,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 per person
  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hurstbourne
Holiday Inn Hurstbourne Hotel
Holiday Inn Hurstbourne Hotel Louisville East
Holiday Inn Louisville East
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East Hurstbourne Hotel
Louisville Hurstbourne By Ihg
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East Hurstbourne an IHG Hotel
Holiday Inn Louisville East - Hurstbourne by IHG Hotel
Holiday Inn Louisville East - Hurstbourne by IHG Louisville

Frequently asked questions

What is the cancellation policy at Holiday Inn Louisville East - Hurstbourne by IHG?

Holiday Inn Louisville East - Hurstbourne by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Louisville East - Hurstbourne by IHG?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Louisville East - Hurstbourne by IHG on 31 Aug 2025 start from NZ$156.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Louisville East - Hurstbourne by IHG?

Yep, Holiday Inn Louisville East - Hurstbourne by IHG has a free self car park.

Does Holiday Inn Louisville East - Hurstbourne by IHG have a pool?

Holiday Inn Louisville East - Hurstbourne by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Holiday Inn Louisville East - Hurstbourne by IHG family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Louisville East - Hurstbourne by IHG is a hit with families.

Does Holiday Inn Louisville East - Hurstbourne by IHG serve breakfast?

Yeah, buffet breakfast is on offer daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Holiday Inn Louisville East - Hurstbourne by IHG?

No, Holiday Inn Louisville East - Hurstbourne by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Louisville East - Hurstbourne by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Louisville East - Hurstbourne by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Holiday Inn Louisville East - Hurstbourne by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 259 out of 640 reviews
Rating 8 - Good. 192 out of 640 reviews
Rating 6 - Okay. 96 out of 640 reviews
Rating 4 - Poor. 56 out of 640 reviews
Rating 2 - Terrible. 37 out of 640 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

lisa

Business traveller
Liked: Cleanliness, staff & service
The air did not work right in the room. The location was good for what we were doing there.
Stayed 2 nights in May 2025

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities
I paid a deposit on condition of room in cash for $60. I tried to get back and they said I did not pay for security deposit. I called several times and they refused to resolve issue. This is an untrustworthy place because they don't seem to exude honesty in their business relationships. I don't trust this particular facility.
Stayed 1 night in Apr 2025

10/10 Excellent

Lana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2025

8/10 Good

Christi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

The staff was excellent! The hotel was nice and the room was comfortable. The breakfast was also nice.
Stayed 1 night in Apr 2025

6/10 Okay

John

Disliked: Property conditions & facilities
While checking out Monday morning 4/21, I asked the desk clerk to speak with the manager, whom I was not available. The clerk courteously, asked if he could help me with anything. I told him I wished to advise them of what I felt was a dangerous condition in the bathroom tub as being VERY, VERY slick/slippery to step into when wet, causing a slip/fall condition. Which I did experience, and fortunately with some fast footwork saving me a potential accident and the hotel owners a potential expensive lawsuit. Also, as a note the operation of the shower was not obvious and quite perplexing being controlled by a valve under neath the water faucet out of plain site. John R Ford
Stayed 1 night in Apr 2025

8/10 Good

Holly Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rundown abandoned hotel was a little disconcerting upon arrival but the overall hotel itself was very nice. The walls are very thin. We could hear other guests at all hours.
Stayed 2 nights in Apr 2025

2/10 Terrible

Taylor

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Whoever was working the front desk Thursday evening she was completely rude and outta pocket for no reason. Asked if they had handicap rooms and she said she wouldn’t change it which was no problem until she started with her little rude comments. WILL NEVER stay again may look nice but staff makes the hotel feel hostel!
Stayed 1 night in Apr 2025

2/10 Terrible

Kelli

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Will stay here again

Friendly front desk. He had everything ready when we arrived. Ease of check in and check out. No hassle. Quiet and clean. Room was spacious and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Mallory

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I booked a room for the weekend. I had a King Suite. Upon Entry into my room there was major wall damage which appeared to be water remediated related. There were two large spots like that. Overall the hotel was outdated and poorly maintained. Pool was cold. 5th floor elevator opening has damage that needs attention. For the price the facilities side of this property is not the move. Staff were all amazing tho!
Stayed 2 nights in Apr 2025

8/10 Good

Glenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Great location with easy access to shopping, restaurants and highway. Large facility with good gym and pool. Friendly staff. But they need to update the beds with mattress pads. And they need to tear down the damaged building in the front.
Stayed 4 nights in Mar 2025

10/10 Excellent

Yeremia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at this hotel! The service was top-notch, the rooms were super clean and comfy, and the staff went above and beyond to make us feel welcome. Definitely one of the best experiences I’ve had I can’t wait to come back!
Stayed 2 nights in Mar 2025

8/10 Good

Marion, Stockbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Easy safe parking
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again

The general manager, Warren Morris, was extremely nice and helpful. Brittany at the front desk is super friendly! The breakfast is really good and fruit is fresh. Beds are medium to firm, which I prefer. The pillows are not. Very small, soft and squishy. Elevators are fast. We are on our 3rd night and are staying several more instead of moving closer to the reason we're here.
Stayed 1 night in Mar 2025

10/10 Excellent

Brigett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2025

10/10 Excellent

Cassandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and everyone was very friendly and helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

kaaheika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Dale

Stayed 1 night in Feb 2025

6/10 Okay

Bacardi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our roim window's face the inside of the hotel. No view room 178
Stayed 1 night in Feb 2025