Sonesta Maho Beach All Inclusive Resort Casino & Spa

4.0 star property
Family-friendly beachfront location with 2 outdoor pools

Photo gallery for Sonesta Maho Beach All Inclusive Resort Casino & Spa

Exterior
Creator video
Outdoor wedding area
Outdoor wedding area
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking available
  • Spa
  • Bar
  • Pool
  • Housekeeping
The current price is NZ$478
includes taxes & fees
18 Aug - 19 Aug

Explore the area

View map
1 Rhine Road, Maho Bay, Lowlands
  • Maho Beach
    ‪3 min walk‬
  • Mullet Bay Beach
    ‪13 min walk‬
  • Cupecoy Beach
    ‪3 min drive‬
  • Philipsburg (SXM-Princess Juliana Intl.)
    ‪17 min walk‬

Room options

Deluxe Room, 1 King Bed (Ultimate Adults-Only Bay View King)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Ocean View (Ultimate Adults-Only One Bedroom Ocea)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Separate bedroom
Premium bedding
Frette Italian bed sheets
  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Pool View (1 Bedroom Garden View Suite)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Separate bedroom
Premium bedding
Frette Italian bed sheets
  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds (Oasis Pool View Double)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Pool View (Oasis Pool View King)

8.0 out of 10
Very good
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Garden View (Garden View Room King)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (1 Bedroom Ocean View Suite)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Separate bedroom
Premium bedding
Frette Italian bed sheets
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds (Garden View Double)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed with Sofa bed, Pool View (Sky Loft Suite)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds (Superior Room Double)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Pool View (Signature Ocean View King)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Signature Island View King)

8.0 out of 10
Very good
(10 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (Signature Ocean View Double)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds (Signature Island View Double)

8.0 out of 10
Very good
(19 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Superior Room King)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Frette Italian bed sheets
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (Ultimate Adults-Only Club Bay View Do)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View (Ultimate Adults-Only Ocean View King)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Ocean View (Ultimate Adults-Only Loft Suite)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Separate bedroom
Premium bedding
Frette Italian bed sheets
  • 67 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

About the area

Maho Reef

An all-inclusive stay in Lowlands awaits you at Sonesta Maho Beach All Inclusive Resort Casino & Spa. Within just a 10-minute stroll, you'll find Maho Beach and Mullet Bay Beach. Highlights at this beachfront property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and steam room. The Village Tavern serves American cuisine and is open for dinner. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Other amenities include a casino, free Wi-Fi in public areas and a gym. There's also the convenience of self parking. .Sights within a 20-minute drive of this 4-property class Lowlands property include Cupecoy Beach and Pinel Island.

What's nearby

  • Casino Royale - 1 min walk - 0.0 km
  • Maho Beach - 3 min walk - 0.3 km
  • Mullet Bay Beach - 13 min walk - 1.2 km
  • Simpson Bay Beach - 2 min drive - 1.3 km
  • Cupecoy Beach - 3 min drive - 2.7 km

Getting around

  • Philipsburg (SXM-Princess Juliana Intl.) - 6 min drive

Restaurants

  • ‪Oasis Maho - ‬1 min walk
  • ‪Beer Garden SXM - ‬1 min walk
  • ‪Smash Burgers - ‬1 min walk
  • ‪MIMOSA SKYLOUNGE - ‬1 min walk
  • ‪Rialto Pizza Pasta - ‬1 min walk

About this property

Sonesta Maho Beach All Inclusive Resort Casino & Spa

Family-friendly beachfront location with 2 outdoor pools
Sonesta Maho Beach All Inclusive Resort Casino & Spa is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Sonesta Maho Beach All Inclusive Resort Casino & Spa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Lowlands property.

  • 1 building
  • 420 guestrooms or units
  • 10 levels
  • 5 dining venues
  • 5 bars or lounges
  • Conference rooms
  • 7858 sq ft of conference space
  • 730 sq. m of conference space
  • Built in 2018
  • Casino
  • Karaoke
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Sonesta Maho Beach All Inclusive Resort Casino & Spa offers 420 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Beds feature Frette Italian sheets and premium bedding. 43-inch LCD televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Languages

Dutch, English, French, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • La Fontana
  • Ocean Terrace Buffet
  • Palms Grill & La Cantina
  • Pizzeria Napoli
  • The Village Tavern

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 21 gaming tables
  • 300 slot machines
  • Beach volleyball
  • Bingo
  • Casino (21,000 square foot of space)
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Karaoke
  • Piano
  • Playground
  • Shopping
  • Snorkelling
  • Sportsbook
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Highchair
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (7,858 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 10 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property does not have a Sint Maarten Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

All Inclusive Sonesta Maho Beach
Maho Beach Resort & Casino
Maho Beach Sonesta
Sonesta All Inclusive
Sonesta All Inclusive Resort
Sonesta Maho Beach All Inclusive
Sonesta Maho Beach All Inclusive Resort Casino Lowlands
Sonesta Maho Beach All Inclusive Resort & Casino
Sonesta Maho Beach Resort & Casino
Sonesta Maho Beach Resort & Casino All Inclusive
Sonesta Maho Beach All Inclusive Resort & Casino Lowlands
Sonesta Maho Beach All Inclusive Lowlands
Sonesta Maho Beach All Inclusive Casino Lowlands
Sonesta Maho Beach All Inclusive Resort Casino & Spa Lowlands

Frequently asked questions

What is the cancellation policy at Sonesta Maho Beach All Inclusive Resort Casino & Spa?

Sonesta Maho Beach All Inclusive Resort Casino & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Maho Beach All Inclusive Resort Casino & Spa?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Sonesta Maho Beach All Inclusive Resort Casino & Spa on 18 Aug 2025 start from NZ$478.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Maho Beach All Inclusive Resort Casino & Spa?

Yep, Sonesta Maho Beach All Inclusive Resort Casino & Spa has a covered self car park with in/out privileges for USD 10 per day.

Are there any beaches close to Sonesta Maho Beach All Inclusive Resort Casino & Spa?

Yep, Sonesta Maho Beach All Inclusive Resort Casino & Spa is a short 2-minute walk from Maho Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Sonesta Maho Beach All Inclusive Resort Casino & Spa?

Yep, there is an onsite spa at Sonesta Maho Beach All Inclusive Resort Casino & Spa. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Sonesta Maho Beach All Inclusive Resort Casino & Spa have a pool?

Sonesta Maho Beach All Inclusive Resort Casino & Spa has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Sonesta Maho Beach All Inclusive Resort Casino & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sonesta Maho Beach All Inclusive Resort Casino & Spa?

Sonesta Maho Beach All Inclusive Resort Casino & Spa features 2 outdoor pools, a full-service spa and 5 restaurants. All guestrooms come with Frette Italian sheets and free minibar items.

What makes Sonesta Maho Beach All Inclusive Resort Casino & Spa a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads and Frette Italian sheets in the guestrooms, help set the scene for a romantic weekend at Sonesta Maho Beach All Inclusive Resort Casino & Spa.

Is Sonesta Maho Beach All Inclusive Resort Casino & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as highchairs in the guestrooms, it's no surprise that Sonesta Maho Beach All Inclusive Resort Casino & Spa is a hit with families.

Is there a free airport shuttle available at Sonesta Maho Beach All Inclusive Resort Casino & Spa?

No, Sonesta Maho Beach All Inclusive Resort Casino & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Sonesta Maho Beach All Inclusive Resort Casino & Spa?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sonesta Maho Beach All Inclusive Resort Casino & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sonesta Maho Beach All Inclusive Resort Casino & Spa?

No, only service animals are allowed.

Is there a golf course on site at Sonesta Maho Beach All Inclusive Resort Casino & Spa?

There is a golf course next to Sonesta Maho Beach All Inclusive Resort Casino & Spa.

Sonesta Maho Beach All Inclusive Resort Casino & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1124 out of 2492 reviews
Rating 8 - Good. 630 out of 2492 reviews
Rating 6 - Okay. 387 out of 2492 reviews
Rating 4 - Poor. 175 out of 2492 reviews
Rating 2 - Terrible. 176 out of 2492 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Stayed 4 nights in Apr 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 7 nights in May 2025

6/10 Okay

Shermela

Disliked: Cleanliness, staff & service, property conditions & facilities
For the price of $175 USD a night, it was not worth it. The room is a bit out dated with furnitures that’s falling apart. The shower was dirty and had a foul odor. The buffet has limited options . I did enjoy the food at the tavern just outside the property. Maho beach is beautiful, not recommended if you are traveling with kids. The staff at this resort lacks basic customer service skills, came off as a bit rude with the exception of the waitress, Stacey. The drinks are watered down. Overall a beautiful country, I just wouldn’t stay at this resort again.
Stayed 3 nights in May 2025

8/10 Good

Amia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, everything as far as restaurants, casino, shopping and lounges were right within walking distance. Friendly staff, good food and clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ke'sha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is family oriented with easy access to all areas. Food is superiorly tasty and the beaches with view is awesome. The staff is very polite and helpful. Rooms are well kept. The buffet is an immaculate one with its varieties. My stay was an excellent one.
Stayed 7 nights in May 2025

2/10 Terrible

Tursheen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost NEVER BOOK A RIDE $75 FROM EXPEDIA TO THE HOTEL Sonesta Maho Beach All Inclusive Resort Casino & Spa. You can catch a ride with locals for $5. DON’T WASTE YOUR MONEY ON ALL INCLUSIVE ADULTS ONLY. THAT'S ONLY ACCESS TO THE 9TH AND 10TH FLOOR. MEANING THAT IF YOU'RE LEAVE THE 9TH OR 10TH YOU ARE NO LONGER CONSIDERED HAVING ADULTS ONLY ACCESS. BOTH POOLS ARE KID FRIENDLY. THEY HAVE SOME OF THE POOL ROPE OFF FOR THE KIDS TO SLIDE IN THE POOL AND ONE SWIM UP BAR. THEY ONLY HAVE ONE ADULTS ONLY CLUB LOCATED ON THE 9TH FLOOR. THE BUFFET HAS THE BEST FOOD ALSO BECAUSE THEY HAVE DIFFERENT MENU DURING THE ENTIRE TIME I WAS THERE FOR FOUR NIGHTS. THERE SHOULD HAVE BEEN TWO ELEVATORS THAT WAS FOR THE 9TH AND 10TH ONLY. ALSO I WILL BE SURE NOT TO FORGET ABOUT THE SHOWER HEAD THAT WAS SO DIRTY I HAD TO CLEAN IT WITH LYSOL WIPE BEFORE I TOOK A SHOWER. THAT MEAN THEY DON'T FULLY CLEAN THE ROOMS. NASTY. THE RESTAURANT AND THE FOOD WAS GOOD. MOST OF THE STAFF HAS BAD ATTITUDE AND LAZY. THEY BARELY WANT TO SERVE YOU THE FOOD THATS SUPPOSED TO BE SERVED BY THEM. WHAT AN WASTE OF MY HARD EARNED MONEY I WORK FOR TO GO GET AWAY FROM MY BUS LIFE TO RELAX AND LET MY HAIR DOWN. TURNED OUT TO BE A TOTAL WASTE OF MONEY AND VACATION TIME. MY FIRST AND LAST
Stayed 4 nights in May 2025

10/10 Excellent

Tyniece

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was plenty of things to do at the property & outside the property. Pool staff and all dining staff was real nice but front desk staff was a little stiff to be nice and have personality.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lakala

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time! The food was delicious and we were pleasantly surprised by the buffet. I want to a special thank you to bartenders Carlos and Ramon, they made our time so enjoyable! We look forward to coming back again next year.
Stayed 3 nights in May 2025

10/10 Excellent

Jozef

Liked: Cleanliness
Stayed 4 nights in May 2025

8/10 Good

Karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from my room was great... I saw the sun rise over the mountains every morning and the beach was beautiful .
Stayed 4 nights in May 2025

8/10 Good

LaTasha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff needs miore customer service trainings.
Stayed 3 nights in May 2025

6/10 Okay

Courtney

Liked: Cleanliness
Stayed 6 nights in Apr 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Like how safe we all felt on the property, everything was in walking distance, everyone, including staff was so friendly, felt like my neighbors. LOVED IT!!!!
Stayed 4 nights in May 2025

10/10 Excellent

Inna

Stayed 7 nights in Apr 2025

2/10 Terrible

Weldon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No top shelf liquor and awful service
Stayed 3 nights in May 2025

8/10 Good

Marius Calin, Kitchener

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The stuff it’s really bad
Stayed 6 nights in May 2025

6/10 Okay

Bishoy

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Apr 2025

4/10 Poor

Kamilah

Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Stayed 4 nights in May 2025

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The first room, they tried to check me into reeked with the smell of mold and sewage. I had to get a different room. There was also mold in the shower and other areas of that room as well. Luckily, I was only spending one night. I used to stay there all the time, but over the last few years it has gone downhill
Stayed 1 night in May 2025

8/10 Good

Berangere

Stayed 4 nights in Apr 2025

10/10 Excellent

LATOYA SHELLY-ANN

Stayed 4 nights in May 2025

8/10 Good

Agnieszka A

Liked: Cleanliness, property conditions & facilities
The resort is in the most spectacular location ever with a beautiful beach and 3 min walk from the plane spotting experience at Maho Beach as well. The hotel itself had a good food and drinks, however we were a little disappointed with the service from some staff. The best people were at the pool bar.
Stayed 4 nights in Apr 2025

6/10 Okay

Tara

Travelled with partner
Disliked: Staff & service, amenities
When we did the pre check in we were told we would get notified when our room was ready. We received notification to proceed directly to desk upon arrival as our room would be ready. It was not ready until after 3: . Not a big deal. The property itself is very pretty. Most of the staff seemed like you were bothering them, whether it was ordering a drink or sitting down to eat, it was like we were inconveniencing them , yet we left over $400 in tips throughout our 5 day stay even though tips were included. There were some very lovely people though, Jane at breakfast was a standout. Also, a lot of the guests, maybe because they were frustrated by what I just explained or because they’re just flat out rude, were terrible to the staff. So maybe that’s why the staff isn’t so excited or enthusiastic to help. Either way unfortunately it’s the business. The Italian restaurant was our best experience staff and food wise. Oh and our view was literally on a roof. Literally on a roof. Worst view I’ve ever had in any hotel, and the resort was clearly not booked.
Stayed 5 nights in May 2025