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SureStay Plus Hotel by Best Western Lubbock Medical Center

Property class: 2.5

Photo gallery for SureStay Plus Hotel by Best Western Lubbock Medical Center

A modern restaurant with a kitchen area, dining tables with chairs, and large windows offering a view of the outside.
A compact hotel room with a kitchenette, a flat-screen TV mounted on the wall, a desk with a chair, and a window with curtains.
A compact hotel room with a kitchenette, a dining area, a bed, and a TV.
A hotel entrance with a 'SureStay Plus Hotel' sign, a 'Copper Lounge' sign, and a modern architectural design with a covered entrance and a van parked outside.
A reception area with a dark wood reception desk, a red lamp, and a modern light fixture.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Air-conditioning
The current price is NZ$129
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
3901 19th Street, Lubbock, TX, 79410
  • Place, Texas Tech University
    ‪2 min walk‬
  • Place, Maxey Park
    ‪8 min walk‬
  • Place, United Supermarkets Arena
    ‪15 min walk‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a bed, a chair, a nightstand, a lamp, and a picture on the wall.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a lamp, and a picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, desk, and nightstand, featuring a patterned carpet and neutral wall colors.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(64 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, desk, and nightstand, featuring a patterned carpet and neutral wall colors.

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

A hotel room with a bed, two bedside tables with lamps, a wall-mounted air conditioner, a window with curtains, and a framed picture on the wall.

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a bed, bedside table, lamp, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a flat-screen TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a flat-screen TV, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

A hotel room with two beds, a desk, a refrigerator, and a television.

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
8.6 out of 10, Excellent, 882 reviews
The price is NZ$225
includes taxes & fees
6 Dec - 7 Dec
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About the area

Lubbock

SureStay Plus Hotel by Best Western Lubbock Medical Center puts you in the heart of Lubbock, within just a 10-minute stroll of Texas Tech University and Covenant Lakeside Hospital. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and seasonal outdoor swimming pool. 1636 square feet (152 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .Near this Lubbock hotel, you'll find Galaxy Stadium.

What's nearby

  • Texas Tech University - 2 min walk - 0.2 km
  • Maxey Park - 8 min walk - 0.8 km
  • United Supermarkets Arena - 15 min walk - 1.3 km
  • McLeod Tennis Center - 4 min drive - 3.0 km
  • Rawls Course - 6 min drive - 3.8 km

Getting around

  • Lubbock, TX (LBB-Preston Smith Intl.) - 17 min drive

Restaurants

  • ‪United Express Fuel - ‬11 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Picantes - ‬2 min drive
  • ‪Arandas Taqueria - ‬2 min drive

About this property

SureStay Plus Hotel by Best Western Lubbock Medical Center

SureStay Plus Hotel by Best Western Lubbock Medical Center offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 1636 square feet (152 square metres) and includes conference space. A terrace, a vending machine, and laundry facilities are also featured at the business-friendly SureStay Plus Hotel by Best Western Lubbock Medical Center. Free self parking is available.

This Lubbock hotel is smoke free.

  • 112 guestrooms or units
  • 1636 sq ft of conference space
  • 152 sq. m of conference space
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • ATM
  • No smoking on site
  • Bar or lounge
SureStay Plus Hotel by Best Western Lubbock Medical Center offers 112 air-conditioned accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas. Satellite televisions are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and spring water baths.

This Lubbock hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

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Days Inn & Suites by Wyndham Lubbock Medical Center
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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,458 reviews
The price is NZ$144
includes taxes & fees
16 Nov - 17 Nov
Days Inn & Suites by Wyndham Lubbock Medical Center

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,636 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a deposit of USD 100 per stay
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in April and close in August.
  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Baymont Inn Hotel Lubbock
Baymont Inn Lubbock
Best Western Plus Palms Hotel Lubbock
SureStay Plus Hotel Best Western Lubbock
SureStay Plus Best Western Lubbock
Baymont Inn Suites Lubbock
SureStay Plus Hotel by Best Western Lubbock Medical Center Hotel

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Yep, SureStay Plus Hotel by Best Western Lubbock Medical Center has a free self car park.

How much does it cost to stay at SureStay Plus Hotel by Best Western Lubbock Medical Center?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Lubbock Medical Center on 30 Nov 2026 start from NZ$129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center have a pool?

SureStay Plus Hotel by Best Western Lubbock Medical Center has a seasonal outdoor pool. The pool is open 10:00 AM to 10:00 PM (Seasonal outdoor pool open from April to August).

What makes SureStay Plus Hotel by Best Western Lubbock Medical Center a romantic place to stay?

A lounge bar, plus spring water baths in the guestrooms, help set the scene for a romantic weekend at SureStay Plus Hotel by Best Western Lubbock Medical Center.

Is SureStay Plus Hotel by Best Western Lubbock Medical Center family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free extra beds in the guestrooms, it's no surprise that SureStay Plus Hotel by Best Western Lubbock Medical Center is a hit with families.

Are there hot tubs in the rooms at SureStay Plus Hotel by Best Western Lubbock Medical Center?

No, but there are spring water baths in the guestrooms.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center serve breakfast?

Yeah, complimentary continental brekkie is available daily.

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western Lubbock Medical Center?

No, SureStay Plus Hotel by Best Western Lubbock Medical Center does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

SureStay Plus Hotel by Best Western Lubbock Medical Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 424 out of 1001 reviews
Rating 8 - Good. 235 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 86 out of 1001 reviews
Rating 2 - Terrible. 113 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful at any hour, friendly and smiled.....such a great place to stay...
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and room was clean
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a nice stay. would recommend if passing by or if visiting!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and pool was awesome! Clean and spacious rooms.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a great price!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great day beautiful pool nice property manager was so nice
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice property for location and price. Does need some TLC.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable place for family with good amenities. The continental breakfast is okay, especially if you eat light in the morning and the staff is helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed how clean the room was, and safe the property felt.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It’s was good and quiet needs updated and clean better but the kids loved the pool.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here and we enjoyed it once again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind and check in was fast and easy.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice stay. Not a negative thing to say about it. Good location, good price.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be staying here more often. Loved the bar upstairs.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is basic only but it was good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Thank you
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Mgr was gracious enough to let us check in early for 25 dollars
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Comfortable bed. Clean. A bit musty smell…old hotel. Needs updating and TLC. Nice pool. Fun bar. One free drink from bar which I took to the pool.😁
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for work
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was in good condition and clean
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
It’s a ok place for a few days visit. Some of the gym equipment broken so you won’t be able to use..
Stayed 4 nights in Jul 2026