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5.0 out of 5

"We stayed in one of the apartments off site from the main hotel. It overlooked the main Piazza and the views and location were truly magical and memor ... " More

By a verified traveller on Sat 18 Jun 2016

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Hotel Description

Hotel A Palazzo Busdraghi, Residenza d'Epoca puts you in the heart of Lucca, connected to the convention center and within steps of Museum of Torture and Lucca Roman Amphitheatre. Highlights at this residence include free in-room WiFi.

This business-friendly residence offers free WiFi in public areas, concierge services, and dry cleaning/laundry services. Other amenities include multilingual staff, luggage storage, and a front-desk safe. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle.

Sights within a short walk of this Lucca Historical Center residence include Piazza dell'Anfiteatro and Basilica of San Frediano.

Classic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$265* Per night/room 1 Apr. - 2 Apr.

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Romantic Apartment, 1 Bedroom, Annex Building (via Buia 32 First Floor)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room (Deluxe)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Basic Single Room, 1 Bedroom

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel A Palazzo Busdraghi, Residenza d'Epoca ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel A Palazzo Busdraghi, Residenza d'Epoca

Everyone (1) Couples (1)
5 out of 5

Apartmento Heaven!

We stayed in one of the apartments off site from the main hotel. It overlooked the main Piazza and the views and location were truly magical and memorable. We didn't have much to do with the hotel whilst there, however they helped arrange us a transfer from Pisa airport which was helpful. The apartment was so big and modern and we couldn't have asked for anything else

Posted by on 18 Jun. 2016

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Comment from Hotel Management

20 Jun. 2016 by palazzobusdraghi

Thank you for such a nice review, we are so glad you liked the apartment! and we hope to welcome at the hotel too, in the future! Marta & colleagues

5 out of 5
High standards in terms of location, quality of hotel fit out as well as the great recommendations from staff. Breakfast was impressive and overall feel made the experience something g that I would recommend.

Posted by on 23 Jun. 2015

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Comment from Hotel Management

10 Jul. 2015 by marta

Thank you so much for the kind review, we are glad you loved our breakfast! Hoping to welcome you again in the future! Marta & colleagues

About the Hotel A Palazzo Busdraghi, Residenza d'Epoca

Location Via Fillungo 170, Lucca, LU 55100

Property Features

Hotel A Palazzo Busdraghi, Residenza d'Epoca offers its guests tour/ticket assistance, multilingual staff, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel A Palazzo Busdraghi, Residenza d'Epoca also features dry cleaning/laundry services, room service (during limited hours), and a front-desk safe. For a fee, parking is available. This Lucca residence is smoke free.

  • 1 floor
  • 8 guestrooms or units
  • 2 buildings
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Lucca Station (3.6 km / 2.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel A Palazzo Busdraghi, Residenza d'Epoca offers 8 accommodations with safes and slippers. Each accommodation is individually decorated. Beds feature down comforters. Digital television is provided. Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique decor
  • Connecting rooms available
  • Desk chair

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 10:30 AM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Please note that the check-in for guests staying in the apartment is available from 2 PM and 8 PM. Check-out is at 10 AM.

Hotel A Palazzo Busdraghi, Residenza d'Epoca offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 8:00 PM
  • Debit cards
  • Pets allowed (no fees)
  • Staffed front desk
  • Online Penalty Collection
  • Children stay free - maximum age 3
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60.00 per vehicle (one way)
  • Self parking fee: EUR 15.00 per day
  • Nearby parking fee: EUR 15 per day
  • Late check-in fee: EUR 20 for check-in between 8:00 PM and midnight
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Palazzo Busdraghi
  • Hotel Palazzo Busdraghi Residenza d'Epoca
  • Hotel Palazzo Busdraghi Residenza d'Epoca Lucca
  • Palazzo Busdraghi
  • Palazzo Busdraghi Residenza d'Epoca
  • Palazzo Busdraghi Residenza d'Epoca Lucca
  • Hotel A Palazzo Busdraghi, Residenza d'Epoca Lucca
  • Hotel A Palazzo Busdraghi, Residenza d'Epoca Residence
  • Hotel A Palazzo Busdraghi, Residenza d'Epoca Residence Lucca

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 20 September to 01 June.
  • Alcohol isn't served at Hotel A Palazzo Busdraghi, Residenza d'Epoca.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.