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Hotel Bernardino

3.0 star property
Family-friendly Lucca hotel connected to a shopping centre, 7-minute walk to Porta Elisa

Photo gallery for Hotel Bernardino

Exterior
Meeting facility
Lobby sitting area
Reception
Buffet

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$227
includes taxes & fees
2 Feb - 3 Feb

Explore the area

View map
Via di Tiglio, 109, Lucca, LU, 55100
  • Place, Sanctuary of Santa Gemma
    ‪2 min walk‬
  • Place, Walls of Lucca
    ‪3 min walk‬
  • Place, Porta Elisa
    ‪5 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪27 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

Highlights

Garden
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow-top bed
Blackout curtains
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Garden
Balcony
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Premium bedding
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Premium bedding, down duvets, pillow-top beds, desk

Triple Room

Highlights

Garden
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow-top bed
Blackout curtains
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Garden
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Pillow-top bed
Blackout curtains
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Garden
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Premium bedding
Sofa bed
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

About the area

Lucca

Hotel Bernardino puts you in the heart of Lucca, connected to a shopping centre and within a 20-minute stroll of Porta Elisa and Lucca Botanical Gardens. Highlights at this family-friendly hotel include a restaurant, a bar/lounge and Access to hot tub. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a library. Additionally, you'll find a children's swimming pool, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7:30 AM and 9:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 3-property class Lucca Historical Center hotel include Villa Bottini and San Micheletto Complex.

What's nearby

  • Sanctuary of Santa Gemma - 2 min walk - 0.2 km
  • Walls of Lucca - 3 min walk - 0.3 km
  • Porta Elisa - 5 min walk - 0.5 km
  • Villa Bottini - 10 min walk - 0.9 km
  • Piazza dell'Anfiteatro - 14 min walk - 1.3 km

Getting around

  • Lucca Station - 18 min walk
  • Pisa (PSA-Galileo Galilei) - 39 min drive

Restaurants

  • ‪Mara Meo - ‬14 min walk
  • ‪Bar Osteria Lo Stellario - ‬14 min walk
  • ‪Piccola Soave - ‬10 min walk
  • ‪La Casermetta - ‬11 min walk
  • ‪Da Nonna Clara - ‬15 min walk

About this property

Hotel Bernardino

Family-friendly Lucca hotel connected to a shopping centre, 7-minute walk to Porta Elisa
Hotel Bernardino offers its guests Access to hot tub and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and multilingual staff are also featured at the family-friendly Hotel Bernardino. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Lucca hotel.

  • 28 guestrooms or units
  • 3 levels
  • 2 buildings
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Bernardino offers 28 air-conditioned accommodations with a hairdryer and free toiletries. Pillowtop beds feature down duvets and premium bedding. Digital televisions are provided. Bathrooms include a shower and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Hotel San Marco
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 607 reviews
Hotel San Marco

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 13 per day; includes in/out privileges)
  • Extended parking on site (EUR 13 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Hot tub
  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a provincial park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 55

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are kindly asked to contact the property in advance to communicate their estimated time of arrival.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 13 per accommodation, per stay
  • Only dogs and cats are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Self-parking fee: EUR 13 per day (in/out privileges)
  • Extended parking fee: EUR 13 per day
  • Pet fee: EUR 13 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 55 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bernardino Lucca
Hotel Bernardino
Hotel Bernardino Lucca
Hotel Bernardino Hotel
Hotel Bernardino Lucca
Hotel Bernardino Hotel Lucca

Frequently asked questions

What is the cancellation policy at Hotel Bernardino?

Hotel Bernardino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Bernardino?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel Bernardino on 2 Feb 2026 start from NZ$212.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Bernardino?

Yep, Hotel Bernardino has a self car park with in/out privileges for EUR 13 per day. A self car park is also available, for a fee. Additionally there is extended parking for EUR 13 per day. Onsite parking is limited.

Does Hotel Bernardino have a pool?

Hotel Bernardino has a kids' pool.

What makes Hotel Bernardino a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Bernardino.

Is Hotel Bernardino family-friendly?

You bet! With amenities such as a children's pool, children's meals and babysitting services, it's no surprise that Hotel Bernardino is a hit with families.

Does Hotel Bernardino serve breakfast?

Yeah, full brekkie is available daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel Bernardino?

No, Hotel Bernardino does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Bernardino?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Bernardino?

Check-in begins at 2 PM. Check-out time is 11 AM.

Hotel Bernardino Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 84 reviews
Rating 8 - Good. 37 out of 84 reviews
Rating 6 - Okay. 11 out of 84 reviews
Rating 4 - Poor. 4 out of 84 reviews
Rating 2 - Terrible. 5 out of 84 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

nav

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
small rooms, poor air conditioning, tiny bathroom, had to pay for water bottles, real poor breakfast hardly any choice. Would not rate it as a 3 star hotel.
Stayed 1 night in Jul 2025

8/10 Good

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Nothing fancy but clean.
Stayed 1 night in Sep 2024

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a happy week at the hotel as a base for a family reunion. Easily walkable into Lucca, parking easy outside and with overflow, and nice breakfast in the patio. Friendly staff with great recommendations. Only complaint is that rooms are rather basic, could use a refresh.
Stayed 5 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and friendly staff. It is far from the train station (30 minutes walk); 10 minutes to the entrance of the old city.
Stayed 3 nights in May 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very freindly and it is well-located just a few minutes walk to inside the walls of the city.
Stayed 1 night in Jun 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2023

8/10 Good

Declan, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet hotel situated about 15 minutes walk from the centre of the walled city of Lucca, providing all you would expect from that category of hotel. Staff are very friendly and particularly helpful. We walked from the train station (20 minutes). The local public authority do not believe in laying out proper pavements,most of the pedestrian areas are simply loose stones which are a nightmare to traverse pulling suitcases ( this is NOT the fault of the hotel), so best advise to prospective guests is to take a taxi (5minutes).

10/10 Excellent

tani, Cambridge, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

They even had soya milk for me.. i normally have to supply my own - no big deal but the fact that they had soya and even rice milk is an example of how well thought they are.

10/10 Excellent

Carrie, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value close to city center

This is a very nice hotel with attentive staff. There is a library with lots of old books about Lucca's history, a lounge with TV, and there is a resident calico cat. There is some nice modern artwork, and a good breakfast for 8 euros per day. The hotel is about a 25 minute walk from the train station, which is a bit inconvenient, though I am sure there is a bus if I had had the patience to figure it out. More importantly, it is just about a 10 minute walk into the historic walled city. For about half the price of staying in the old city, this is a great deal. In the immediate vicinity of the hotel are some restaurants, a gelato shop, and grocery stores. It is a real Italian neighborhood, and pretty quiet at night. There is a nice courtyard for breakfast. I would definitely stay here again. The first night I stayed in the room on the first floor off the courtyard and I would not stay there again due to lack of privacy, and noise from voices and an air conditioner unit. In the cold months it might be fine.

8/10 Good

Othman, Long Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to Lucca

Hotel Bernadino was a comfortable, convenient place to stay in Lucca. The rooms are small but comfortable, and a really good breakfast was included in the price. You can rent bikes at the hotel, and bike into the city in less than 10 minutes.

8/10 Good

Ba, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget hotel 5 minutes walk from city centre

I had a very pleasant stay here - slight hiccup on arrival as they couldn't find my booking and then thought I was only staying for one night; but the upshot was I got a double room instead of a single so I was quite happy with that! The location was great - a 20 minute walk to the station and frequent trains to Pisa, Florence and other Tuscan destinations, but there is plenty to see and do in Lucca too, with dozens of restaurants to choose from.

4/10 Poor

Tony, Ireland

Disliked: Property conditions & facilities, room comfort

Friendly but room tiny and outside the old city

Staff were very friendly and helpful here. However the room was incredibly small. Also it's a good ten minutes walk to get to the walls of Lucca so I wouldn't stay outside the old city again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice hotel, close to the city and transport.

I had a very pleasant stay at the hotel in October. The staff were very friendly and helpful. The breakfast was good. It waseasy to access all areas from here as within short walking distance.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Handy location but poor quality.

We booked a wheelchair accessible room. In fact the hotel proper is not accessible. The room we got was in back of the main hotel and was shabby. It was the first hotel we've stayed at in Italy that lacked a fridge. There was no Internet in the room. Granted this is a 3 star and the others have been 4 star. The door to the bathroom wedged against the floor when only part way open so there was little room to get a small mobility scooter through. The shower stool was a thin plastic and didn't seem safe to use. Breakfast was minimal, again maybe a 3 star vs 4 star. Finally from a safety point of view, if you wanted to lock the door for the night, you had to use a key. If there was a fire, you would have to use the key to unlock it before you could open the door.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Bernardino

Great little place to stay- not fancy but very clean and comfortable. Staff exceptionally helpful. A seven minute walk to the old city. We plan to stay there again when we return to Lucca. Would highly recommend this place!

8/10 Good

Margaret, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little modern hotel.

Only snag, it's a 500m walk to the nearest city gate (Porta Elisa) and then quite a bit more walking to the centre of Lucca. We didn't feel like doing it twice a day in the heat so in the evenings ate in a small local restaurant just down the street. And it was a bit too much of a slog to walk in for an evening Puccini concert. And no bus service into town though we took a taxi a couple of times.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

angelica, norfolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent hotel in Lucca. Staff really helpful and

The staff speak good English, breakfast is continental, they clean the room daily. Inside the city wall is the restaurant Bernadino , the food is fresh, cooked beautifully and well presented again the staff here are only to pleased to serve you. From outside the hotel turn right then left and there is a great pizza place with tables outside and fairy lights and on the opposite side of the road is a fantastic ice cream and chocolate shop. From Lucca you can get the train to Florence very reasonable. We hired a car and al the villages were lovely Pratto is reasonable for shopping. Pisa is also lovely.

10/10 Excellent

John, Beverley UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just off Historic centre

This is a good hotel a short walk from the historic centre. On site car parking is minimal but this is the second stay I have made and found parking quite straightforward in the locality, but do arrive not before 5.30pm. I will certainly stay here again when I visit Lucca.Nice room and good breakfast buffet.

6/10 Okay

Verified traveller

Spartan Accommodations

This no frills room in a no frills hotel is right in the middle of historic Florence. Its a five minute walk to the Duomo in one direction and a five minute walk to the Uffizi Gallery in the other direction. The rooms are small and spartan, and the street noise is always loud; great if you like being in the middle of the action, a challenge if you want a place to rest between visits to the museums and churches.

8/10 Good

Luc, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

The hotel has some but limited parking on their premises (4 cars max). Others must park on the street. The hotel is about a 15 minute walk to downtown but their are a few local restaurants, pizzerias nearby. Breakfast was typical for this type of establishment (Cakes, breads, hard-boiled eggs, cold meats, cheeses, fruit, cereal, milk, juice and coffee, etc.). Would stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Staff are real friendly and helpful

The only area I wish they would improve on is the WI-FI. Not available in the rooms. We had an early train to catch before the breakfast buffet was open, so the staff opened up just for us. We were able tro get coffie, pastry and a roll. I WILL stay there next year again.