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Hotel Diana

2.0 star property
Hot springs Lucca hotel connected to a railway/underground station, within walking distance of Piazza Napoleone

Choose dates to view prices

Photo gallery for Hotel Diana

Reception
Exterior
Triple Room
Daily buffet breakfast (EUR 10 per person)
Triple Room | Bathroom
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available
  • BarBarBar
  • Room serviceRoom serviceRoom service

Your area essentials

Map
Via della Dogana 9, Lucca, LU, 55100
  • Popular LocationPiazza Napoleone3 min walk
  • Popular LocationGuinigi Tower6 min walk
  • Popular LocationPiazza dell'Anfiteatro10 min walk
  • AirportPisa (PSA-Galileo Galilei)33 min drive

Room options

View all photos for Double Room Single Use

Individually decorated, desk, blackout curtains, soundproofing

Double Room Single Use

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • Sleeps 1
  • 1 Double Bed

View all photos for Camera Doppia

Camera Doppia

Camera Doppia

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Camera Doppia in Depandance

Camera Doppia in Depandance

Camera Doppia in Depandance

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Camera singola con letto francese in Depandance

Camera singola con letto francese in Depandance

Camera singola con letto francese in Depandance

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • Sleeps 1
  • 1 Queen Bed

Similar properties

Interior entrance
Lucca In Villa Lucrezia
Breakfast included
Parking included
Free WiFi
Air conditioning
4.8 out of 5, Exceptional, (290)
The price is NZ$303
for 1 night
includes taxes & fees
15 May - 16 May
Lucca In Villa Lucrezia

About the area

Lucca

Hotel Diana puts you in the heart of Lucca, connected to a railway/underground station and within a 20-minute stroll of Piazza Napoleone and Guinigi Tower. Highlights at this hotel include in-room free WiFi and LCD TVs. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this Lucca Historical Center hotel include Puccini Museum and Piazza dell'Anfiteatro.

What's nearby

  • Cathedral of St Martin - 2 min walk
  • Piazza Napoleone - 3 min walk
  • Guinigi Tower - 6 min walk
  • Puccini Museum - 7 min walk
  • Piazza dell'Anfiteatro - 10 min walk

Getting around

  • Lucca Station - 7 min walk
  • Pisa (PSA-Galileo Galilei) - 33 min drive

Restaurants

  • Pasticceria Pinelli - 4 min walk
  • Old City Bar - 3 min walk
  • In Pasta - cibo e convivio - 3 min walk
  • Pizzeria Fuori di Piazza - 3 min walk
  • Luccalibri Libreria - Caffè Letterario - 6 min walk

About this property

Hotel Diana

Hot springs Lucca hotel connected to a railway/underground station, within walking distance of Piazza Napoleone
As a guest of Hotel Diana, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Diana also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Lucca hotel is smoke free.

  • 1 building
  • 1 floor
  • 9 guestrooms or units
  • Beach lounge chairs
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
Hotel Diana offers 9 accommodations with a hairdryer and free toiletries. Each accommodation is individually decorated. 22-inch LCD televisions come with digital channels. Bathrooms include a shower and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Parking on site (EUR 20 per night; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 per person
  • A bar/lounge
  • Couples/private dining

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance

More

  • Building
  • Floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
The check-in location differs from the property location; to check in, go to Hotel San Martino
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per accommodation, per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Airport shuttle fee: EUR 80 per vehicle (return, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 80 (return)
  • Self-parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 10 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Tax ID - 01910090461
This property accepts major credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. The tax ID number is 01910090461. This property accepts major credit cards, Visa, Mastercard, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, cash and mobile payments. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Hotel Diana.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Diana Hotel Lucca
Diana Lucca
Hotel Diana Lucca
Hotel Diana Hotel
Hotel Diana Lucca
Hotel Diana Hotel Lucca

Frequently asked questions

What is the cancellation policy at Hotel Diana?

Hotel Diana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Diana?

As of 1 May 2024, prices found for a 1-night stay for 2 adults at Hotel Diana on 10 May 2024 start from NZ$268.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Diana?

Yep, Hotel Diana has a self car park with in/out privileges for EUR 20 per night. Onsite parking is limited.

Are there any beaches close to Hotel Diana?

The closest beach to Hotel Diana is Spiaggia della Lecciona (20.6 km).

What makes Hotel Diana a romantic place to stay?

Couples dining and romance packages, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Hotel Diana.

Does Hotel Diana serve breakfast?

Sure does, buffet brekkie is on offer daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Diana?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Diana?

Check-in begins at 2 PM. Check-out time is 10:30 AM.

Are pets allowed at Hotel Diana?

Furry friends are welcome at Hotel Diana, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hotel Diana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 83 out of 166 reviews" "
Rating 8 - Good. 58 out of 166 reviews" "
Rating 6 - Okay. 20 out of 166 reviews" "
Rating 4 - Poor. 4 out of 166 reviews" "
Rating 2 - Terrible. 1 out of 166 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice staff.
Great location midway between station and Duomo. Very clean plus helpful staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property in an excellent location, close to the train station. Our room was a 2 room suite which also had a twin hide-a-bed hassett. The €10 breakfast was a bargain. I have certainly stayed in my fair share of hotels, this is a first class hotel.
Stayed 1 night in Oct 2023

6/10 Okay

Flora

Liked: Cleanliness, staff & service
Simple hotel
Simple hotel, nice people but rooms are not well insulated, it was super noisy.
Stayed 1 night in Sep 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only spent one night but the Hotel Diana was so convenient to everything in Lucca. Train station, walking trail, restaurants and sights.Very clean and all the staff were so helpful!!
Stayed 1 night in Sep 2023

10/10 Excellent

Charlie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is fantastic, but lots of stairs, fine for me but others might struggle. Staff were amazing… like super amazing. Loved my stay here.
Stayed 4 nights in Aug 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Brian

Stayed 1 night in May 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in the ground floor room which does mean you can here the late night revellers briefly walking back as they passes by from the square. I would recommend a stay but have an upper floor room. The wonderful receptionist kept in touch as I arrived late and was really friendly and courteous, even smiling as she walked to show me where to park, even though it was pouring with rain. Great service and spotlessly clean accommodation.
Stayed 1 night in Mar 2023

10/10 Excellent

Liz

Stayed 2 nights in Apr 2023