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Hotel Diana

Property class: 2

Photo gallery for Hotel Diana

A hotel entrance with two green umbrellas, potted plants, and a wooden entrance mat.
A breakfast buffet with various pastries, fruits, and a decorative rooster.
A plate of pastries dusted with powdered sugar.
A room with a bed, a window with a metal grid, and a hanging light fixture.
A bathroom with a white sink, a mirror, a hairdryer, and a towel rack.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$201
includes taxes & fees
25 Aug - 26 Aug

Explore the area

View map
Via della Dogana 9, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪1 min walk‬
  • Place, Piazza Napoleone
    ‪3 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪8 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪29 min drive‬

Room options

View all photos for Triple Room

A hotel room with a large bed, a desk with a chair, a window with curtains, a wall with a floral pattern, and a small table with a vase.

Triple Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Camera Doppia

A room with a green door leading to a bathroom, a bed with a quilted cover, and a wall with a floral pattern.

Camera Doppia

9.4 out of 10
Exceptional
(12 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Camera Doppia in Depandance

A hotel room with a bed, a chair, a television, and a decorative wall piece.

Camera Doppia in Depandance

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Camera singola con letto francese in Depandance

A hotel room with a bed, a nightstand with a lamp, a tray with breakfast items, and a painting of a historical building.

Camera singola con letto francese in Depandance

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Lucca

Hotel Diana puts you in the heart of Lucca, connected to a railway/underground station and within a 20-minute stroll of Piazza Napoleone and Guinigi Tower. Highlights at this hotel include in-room free WiFi and LCD TVs. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this Lucca Historical Center hotel include Puccini Museum and Piazza dell'Anfiteatro.

What's nearby

  • Walls of Lucca - 1 min walk - 0.1 km
  • Cathedral of St Martin - 2 min walk - 0.2 km
  • Piazza Napoleone - 3 min walk - 0.3 km
  • Guinigi Tower - 6 min walk - 0.6 km
  • Piazza dell'Anfiteatro - 8 min walk - 0.7 km

Getting around

  • Lucca Station - 7 min walk
  • Pisa (PSA-Galileo Galilei) - 36 min drive

Restaurants

  • ‪Fuori di Piazza - ‬3 min walk
  • ‪Buca di Sant'Antonio - ‬7 min walk
  • ‪Caffe Casali - ‬5 min walk
  • ‪Caffetteria La Colonna - ‬6 min walk
  • ‪Da Ciacco - ‬4 min walk

About this property

Hotel Diana

As a guest of Hotel Diana, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Diana also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Lucca hotel is smoke free.

  • 1 building
  • 1 floor
  • 9 guestrooms or units
  • Beach lounge chairs
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
Hotel Diana offers 9 accommodations with a hairdryer and free toiletries. Each accommodation is individually decorated. 22-inch LCD televisions come with digital channels. Bathrooms include a shower and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Front of property
San Luca Palace Hotel
Lucca Historical Center
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.8 out of 5, Exceptional, 470 reviews
The price is NZ$230
includes taxes & fees
16 Aug - 17 Aug
San Luca Palace Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Uncovered parking on site (EUR 22 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 13 per person
  • A bar/lounge
  • Couples/private dining

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
The check-in location differs from the property location; go to: [Hotel San Martino]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per accommodation, per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 per person
  • Airport shuttle fee: EUR 80 per vehicle (return, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 80 (return)
  • Uncovered self-parking fee: EUR 22 per night (in/out privileges)
  • Pet fee: EUR 10 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Tax ID - 01910090461
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. The tax ID number is 01910090461. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT046017A14C6CZ9Q3

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Hotel Diana.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Diana Hotel Lucca
Diana Lucca
Hotel Diana Lucca
Hotel Diana Hotel
Hotel Diana Lucca
Hotel Diana Hotel Lucca

Frequently asked questions

What is the cancellation policy at Hotel Diana?

Hotel Diana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Diana?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Diana on 23 Aug 2026 start from NZ$201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Diana?

Yep, Hotel Diana has an uncovered self car park with in/out privileges for EUR 22 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Hotel Diana?

The closest beach to Hotel Diana is Spiaggia della Lecciona (20.6 km).

What makes Hotel Diana a romantic place to stay?

Couples dining and romance packages, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Hotel Diana.

Does Hotel Diana serve breakfast?

Sure does, buffet brekkie is on offer daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Diana?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Diana?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Hotel Diana?

Furry friends are welcome at Hotel Diana, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hotel Diana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 148 out of 240 reviews
Rating 8 - Good. 64 out of 240 reviews
Rating 6 - Okay. 23 out of 240 reviews
Rating 4 - Poor. 4 out of 240 reviews
Rating 2 - Terrible. 1 out of 240 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Aleksander Vikan

Liked: Cleanliness, staff & service, amenities
Great and easy stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!!!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice little hotel in a great location. Wonderful staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Amazing staff, great location
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Nhuhien

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely city and wonderful hotel. Love it here
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely! We enjoyed our room and the staff were excellent! Near the puccini and mozart concert, which we adored. Would definitely recommend staying there!!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and nice staff.

Great location midway between station and Duomo. Very clean plus helpful staff.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Staff were amazing and friendly. They went out their way to accomodate us. Breakfast was delicious with an assortment to choose from. Loved the juicer to make fresh orange juice!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful. The room was comfortable. The hotel is well located and easy to get to.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jianping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good experience, nice reception,clean room
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff was exceedingly friendly and accommodating. The room was classy and comfortable. The breakfast buffet was amazing and the refreshments offered at check-in was a welcome treat.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aubergo Diana - great location!

Great location, very private and quiet area. Room simple but bed comfortable, bathroom clean, and excellent air conditioning. Staff very helpful and friendly.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at hotel Diana during my trip to Lucca for the summer music festival. The experience I had was wonderful and the staff were supper nice, helpful and accommodating.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only spent one night but the Hotel Diana was so convenient to everything in Lucca. Train station, walking trail, restaurants and sights.Very clean and all the staff were so helpful!!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucca is a very charming community. With lots history, shops and restaurants. the staff and accommodations at hotel Diana made our stay all the better. We would highly recommend others to seek out Hotel Diana for others while staying in Lucca Italy.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

Great location.

Great location, very nice breakfast. Room was spacious. A little dark and the bed was just ok.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Silvia was a most hospitable host. Very attentive and easy to reach. We thoroughly enjoyed our stay and would definitely stay again.
Stayed 6 nights in Apr 2025
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 2 Day Stay in Lucca

Very kind and attentive staff at front desk and the breakfast. Breakfast was continental style, with many options. Showers are small, but that seems to be the norm in some hotels in Italy
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect quality for price. Great also the private parking at E20
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Lucca

Great place to stay inside the walls at Lucca. This is inside of the ZTL parking was not included if you booked through hotels.com. €20 per night. Breakfast cost a little extra but was well worth it.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Nicklas

Liked: Cleanliness, staff & service

One day in Lucca

Everything was close from the hotel, the staf was kindly and professional! Lucca is a very nice town with a complete wall around, at the evening we had a very nice dinner in the middle of the town!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Linda Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Location & Staff

The staff was wonderful—very friendly and accommodating. Room was fine— not amazing but location was central and superb. And there was air-conditioning! All in all would highly recommend Hotel Diana!
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is fantastic, but lots of stairs, fine for me but others might struggle. Staff were amazing… like super amazing. Loved my stay here.
Stayed 4 nights in Aug 2023

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