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Hotel Ilaria

4.0 star property
Family-friendly hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for Hotel Ilaria

Front of property – evening/night
Reception
Sun deck
Breakfast area
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

View map
Via Del Fosso 26, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪3 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪6 min walk‬
  • Place, Piazza Napoleone
    ‪8 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪25 min drive‬

Room options

View all photos for Suite (Depandance)

Suite (Depandance)

Suite (Depandance)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Camera matrimoniale piccola

1 bedroom, premium bedding, down duvets, minibar

Camera matrimoniale piccola

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Ceiling fan
Separate bedroom
Down duvet
Premium bedding
Blackout curtains
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
HDTV
Premium bedding
Down duvet
Separate bedroom
  • 16 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
HDTV
Ceiling fan
Separate bedroom
Down duvet
Premium bedding
Blackout curtains
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Blackout curtains
Ceiling fan
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room Single Use

1 bedroom, premium bedding, down duvets, minibar

Double Room Single Use

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Blackout curtains
Ceiling fan
  • 13 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Blackout curtains
Ceiling fan
  • 35 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Camera Superior (Depandance)

Camera Superior (Depandance)

Camera Superior (Depandance)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the area

Lucca

A family-friendly stay in Lucca awaits you at Hotel Ilaria. Within steps you'll find Villa Bottini and San Micheletto Complex. Highlights at this hotel include in-room free WiFi and LED TVs. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the Hot tub and pool loungers as well as access to free bike hire. 377 square feet (35 square metres) of event facilities include a meeting room and conference space. Added amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also self parking, along with the convenience of an airport shuttle. .Within a 30-minute drive of this 4-property class Lucca Historical Center hotel, attractions include Leaning Tower and Cisanello Hospital.

What's nearby

  • Walls of Lucca - 3 min walk - 0.3 km
  • Guinigi Tower - 5 min walk - 0.5 km
  • Piazza dell'Anfiteatro - 6 min walk - 0.6 km
  • Lucca Roman Amphitheatre - 6 min walk - 0.6 km
  • Piazza Napoleone - 8 min walk - 0.7 km

Getting around

  • Lucca Station - 11 min walk
  • Pisa (PSA-Galileo Galilei) - 39 min drive

Restaurants

  • ‪Pasticceria Dianda - ‬4 min walk
  • ‪Da Nonna Clara - ‬2 min walk
  • ‪St. Bartholomeo rua Prudente - ‬6 min walk
  • ‪Mara Meo - ‬4 min walk
  • ‪Pane & Vino - ‬7 min walk

About this property

Hotel Ilaria

Family-friendly hotel with 24-hour front desk and coffee shop/cafe
Hotel Ilaria offers its guests Access to hot tub and complimentary bicycles. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 377 square feet (35 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Hotel Ilaria. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucca hotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 2 buildings
  • 377 sq ft of conference space
  • 35 sq. m of conference space
  • Built in 1999
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Bar or lounge
Hotel Ilaria offers 41 accommodations with minibars and espresso makers. Beds feature down duvets and premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include a shower, bathrobes, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Parking on site (EUR 22 per day)
  • Extended parking on site (EUR 18 per day)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Hot tub
  • TV in common areas

Family friendly

  • High chair
  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 377 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per room (return)
  • Airport shuttle fee per child: EUR 100 (return), (up to 18 years old)
  • Self-parking fee: EUR 22 per day
  • Extended parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Ilaria
Hotel Ilaria & Residenza dell'Alba
Hotel Ilaria & Residenza dell'Alba Lucca
Ilaria Residenza dell'Alba
Ilaria Residenza dell'Alba Lucca
Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba Lucca
Hotel Ilaria Residenza dell'Alba
Hotel Ilaria Hotel
Hotel Ilaria Lucca
Hotel Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba

Frequently asked questions

What is the cancellation policy at Hotel Ilaria?

Hotel Ilaria offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Ilaria?

Yep, Hotel Ilaria has a self car park for EUR 22 per day. Additionally there is extended parking for EUR 18 per day. Onsite parking is limited.

What makes Hotel Ilaria a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Ilaria.

Is Hotel Ilaria family-friendly?

You bet! With amenities such as free bike rentals and a deli, as well as highchairs and childcare services in the guestrooms, it's no surprise that Hotel Ilaria is a hit with families.

Is there a free airport shuttle available at Hotel Ilaria?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Ilaria?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Ilaria?

Check-in begins at 2:30 PM. Check-out time is 11:30 AM.

Are pets allowed at Hotel Ilaria?

No, pets are not allowed.

Reviews

Hotel Ilaria Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 732 out of 1006 reviews
Rating 8 - Good. 225 out of 1006 reviews
Rating 6 - Okay. 35 out of 1006 reviews
Rating 4 - Poor. 8 out of 1006 reviews
Rating 2 - Terrible. 6 out of 1006 reviews

Reviews

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing,staff so helpful and friendly,couldn’t do enough! Hotel location perfect,will definitely return! Would highly recommend the hotel!
Stayed 4 nights in Jun 2025

4/10 Poor

benjamin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Azar

Stayed 2 nights in Jun 2025

8/10 Good

Yvonne

Stayed 2 nights in Jun 2025

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We only stayed one night. Our room was clean and worked well for us. There was a hot tub on a deck outside of our room. A little weird, but no one was in it while we were there. The staff was very helpful and accommodating. They have valet parking, unfortunately the valet damaged our rental car, but fortunately we took the insurance. It is Italy!
Stayed 1 night in May 2025

10/10 Excellent

preben

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and cosy hotel in beautiful city Lucca! Service was very good
Stayed 3 nights in Jun 2025

10/10 Excellent

Rowena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in convenient location. Delicious free pastries and drinks in the afternoon. Free bikes. Close to everything. Good breakfast. Nice outdoor jacuzzi
Stayed 1 night in May 2025

10/10 Excellent

Kallen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I
Stayed 1 night in Jun 2025

10/10 Excellent

Adriana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The staff was friendly, the room was spotless, and everything was just perfect. Highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Harpal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in this hotel for three days the reception staff extremely helpful and I’m very friendly. Our room was ready at 2 o’clock and was lovely and clean.. There’s a beautiful terrace where you can relax, which has a hot tub which was beautiful after a long day walking around. The hotel offers complimentary tea and snacks during the day, In the evening there were free beers and Prosecco between the hours and five and seven, which is a lovely touch. I highly recommend this hotel lovely location easy to get to the station and to see all the sites Special thank you to the breakfast staff who are very attentive and friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sean T

Stayed 2 nights in Jun 2025

10/10 Excellent

Steve

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Denzil

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Loved location. However didn’t expect to be in an annexe 150 metres from main hotel. No amenities at all in annexe. Terrace cramped. 4 stars with so few facilities seemed strange.
Stayed 2 nights in May 2025

4/10 Poor

Gregory

Disliked: Staff & service, property conditions & facilities
Since when can you not check out early at a hotel. They charged me for a 4th nite when i checked out early after day 3. They stated 72 hour notice which is hard to do when you only stay 3 days. I feel like they cheated me out of my money and would like you to retrieve it. They were not sold out but they were attimate about it. Tried to talk to the GM but they were never their when i asked several times. Why would you endorse this property and the way they treat people.!!
Stayed 5 nights in May 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
First of all, we really enjoyed where this hotel was located. It was within the city walls and a quick walk to anything we wanted to go to. We went on a beautiful walk around the walls one morning. The room itself was pretty spacious for three people and well taken care of. The staff were wonderful and very accommodating, they parked our car during our stay, helped us to our room, and gave wonderful recommendations. Their breakfast was delicious and provided a wide selection as well and they also provided snacks during the day in the lobby, including beer and prosecco which was an added bonus. Overall really enjoyed our stay here!
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

HyangSoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Angharad

Stayed 1 night in Apr 2025

8/10 Good

Steven

Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Great staff and excellent amenities, close to town...free snacks and drinks
Stayed 3 nights in Apr 2025

10/10 Excellent

Breanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My father and I had a lovely stay at Hotel Ilaria in Lucca. It's location and proximity to all that Lucca has to offer couldn't be beat! The service was great and the continental breakfast was delicious. Highly recommend staying here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Petrus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ilaria is a nice hotel in the city center of Lucca. Parking available. We had a spacious room in the dependance building across the street. Fantastic bed, very clean bathroom with a good shower. Excellent breakfast and free biles to make a city tour. We will be back
Stayed 1 night in Apr 2025

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendy helpful staff - cafeteria and happy hour are a great touch. Within the city walls so very handy for touring Lucca. Book ahead for car parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, friendly staff, parking
Stayed 1 night in Apr 2025