See all properties
Save

Altstadt Hotel Magic Luzern

Property class: 3

Photo gallery for Altstadt Hotel Magic Luzern

Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Daily buffet breakfast (CHF 23 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Laundry room
  • Housekeeping
The current price is NZ$237
includes taxes & fees
23 Apr - 24 Apr

Explore the area

View map
Brandgässli 1, Lucerne, LU, CH-6004
  • Place, Lucerne Town Hall
    ‪1 min walk‬
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Place, Hertensteinstrasse
    ‪2 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Angel Room

Hair dryer, towels

Angel Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Symphony Room

Minibar, in-room safe, individually decorated, individually furnished

Symphony Room

7.4 out of 10
Good
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mystic Room

Minibar, in-room safe, individually decorated, individually furnished

Mystic Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Farmer Room

Minibar, in-room safe, individually decorated, individually furnished

Farmer Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lotus Room

Minibar, in-room safe, individually decorated, individually furnished

Lotus Room

8.0 out of 10
Very good
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pirate Room

Minibar, in-room safe, individually decorated, individually furnished

Pirate Room

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss Chalet

Minibar, in-room safe, individually decorated, individually furnished

Swiss Chalet

9.0 out of 10
Wonderful
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Egypt Room

Minibar, in-room safe, individually decorated, individually furnished

Egypt Room

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite

Minibar, in-room safe, individually decorated, individually furnished

Honeymoon Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 99 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

View all photos for Lionheart Suite

Minibar, in-room safe, individually decorated, individually furnished

Lionheart Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

King Suite | Room amenity

King Suite

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Barock Suite

Barock Suite

Barock Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Aladin Room

Minibar, in-room safe, individually decorated, individually furnished

Aladin Room

7.6 out of 10
Good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Lucerne

Altstadt Hotel Magic Luzern puts you in the heart of Lucerne, within steps of Chapel Bridge and Lucerne Town Hall. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and dry cleaning/laundry services. Added amenities include laundry facilities, multilingual staff and luggage storage. Each morning buffet breakfast is served between 7:00 AM and noon. There's also the convenience of valet parking. .Near this 3-property class Old Town Lucerne hotel, you'll find Swiss Transportation Museum.

What's nearby

  • Lucerne Town Hall - 1 min walk - 0.0 km
  • Chapel Bridge - 2 min walk - 0.2 km
  • Hertensteinstrasse - 2 min walk - 0.2 km
  • KKL Lucerne - 6 min walk - 0.6 km
  • Lake Side Promenade - 8 min walk - 0.7 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
  • Zurich Airport (ZRH) - 62 min drive

Restaurants

  • ‪Zum Weissen Kreuz - ‬1 min walk
  • ‪Rathaus Brauerei - ‬1 min walk
  • ‪Bierliebe & Friends - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Mamma Leone - ‬3 min walk

About this property

Altstadt Hotel Magic Luzern

Altstadt Hotel Magic Luzern offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Altstadt Hotel Magic Luzern also features laundry facilities, dry cleaning/laundry services, and shopping on site. For a fee, parking is available.

This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 13 guestrooms or units
  • 4 levels
  • Built in 1500
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • On-site shopping
  • No smoking on site
Altstadt Hotel Magic Luzern offers 13 accommodations with minibars and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. Cable televisions are provided.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include a safe and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Classic Penthouse | Balcony
Hotel Luzernerhof
Old Town Lucerne
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
4.1 out of 5, Very good, 749 reviews
The price is NZ$348
includes taxes & fees
20 Apr - 21 Apr
Hotel Luzernerhof

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (CHF 32 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 per person

Things to do

  • Shopping

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1500
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch TV with cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
The check-in location differs from the property location; go to: [Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel des Balances, Weinmarkt, Lucerne]
Information provided by the property may be translated using automated translation tools
The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Altstadt Hotel Magic Luzern

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 23 per person
  • Valet parking fee: CHF 32 per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Magic Hotel
Magic Hotel Lucerne
Magic Lucerne
Altstadt Hotel Magic Lucerne
Altstadt Hotel Magic
Altstadt Magic Lucerne
Altstadt Magic
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Altstadt Hotel Magic Luzern?

Altstadt Hotel Magic Luzern offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Altstadt Hotel Magic Luzern?

As of 16 Apr 2026, prices found for a 1-night stay for 2 adults at Altstadt Hotel Magic Luzern on 23 Apr 2026 start from NZ$237, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Altstadt Hotel Magic Luzern?

Yep, Altstadt Hotel Magic Luzern has valet parking for CHF 32 per day.

Are there any beaches close to Altstadt Hotel Magic Luzern?

The closest beach to Altstadt Hotel Magic Luzern is Seebad Eich (15.2 km).

Is Altstadt Hotel Magic Luzern family-friendly?

No, Altstadt Hotel Magic Luzern is an adults-only property.

Does Altstadt Hotel Magic Luzern serve breakfast?

You bet, buffet brekkie is on offer daily between 7:00 AM and noon.

Is there a free airport shuttle available at Altstadt Hotel Magic Luzern?

No, Altstadt Hotel Magic Luzern does not offer an airport shuttle service.

What time are check-in & check-out at Altstadt Hotel Magic Luzern?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Altstadt Hotel Magic Luzern?

No, pets and service animals are not allowed.

Altstadt Hotel Magic Luzern Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 314 out of 979 reviews
Rating 8 - Good. 385 out of 979 reviews
Rating 6 - Okay. 166 out of 979 reviews
Rating 4 - Poor. 61 out of 979 reviews
Rating 2 - Terrible. 53 out of 979 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

John

Disliked: Amenities, property conditions & facilities
WiFi was terrible constantly cutting out. Tv didn’t work. Staff wasn’t helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
Great room and lovely staff. Plenty of coffee and very peaceful stay
Stayed 3 nights in Dec 2025

6/10 Okay

Dr

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was well appointed with just about balcony view of the river. However, the overall appearance of the hotel is all a bit low key, check in is at the nearby Krone hotel and the entrance to magic is very underwhelming. The room was a bit tacky, but functional for a short break
Stayed 2 nights in Dec 2025

6/10 Okay

Haydn

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Firstly the positives. Location is perfect, right in the heart of the Old Town and within walking distance of everything. The staff were all very friendly, helpful and welcoming. The room was spacious but could definitely do with some improvements and upgrades. The room felt a bit dark and limited natural light, there was no main light in our room only lamps which was a bit strange. The fridge didn’t work. A couple of the mirrors in the room were cracked and could do with replacing. The room just felt a bit basic and dull, no character. The bed was extremely squeaky every time we moved and it felt a bit wobbly. The bathroom was a good size but the shower is very low down which wasn’t ideal as a tall person! On the plus side the room was very clean. Unfortunately we couldn’t have the window open for long as people smoking in the alley below meant the smoke came into our room! Although this can’t be helped by the hotel. The room was very warm with no thermostat to change the temperature. Check in is in a different hotel around the corner which is a bit annoying when walking around with luggage. If you could drop your room key into a box in the hotel without having to check out in the other one that would be good? Overall, a reasonable hotel in a perfect location. Nothing special but good for the price paid. Pretty basic, could do with some redecoration but did the job for a one night stay!
Stayed 1 night in Dec 2025

6/10 Okay

Mayela

Travelled with partner
Liked: Cleanliness
Condition ok. I wouldn’t stay there the next time.
Stayed 1 night in Dec 2025

6/10 Okay

Rajith

Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was disappointed I didn’t get the room near near the river however was “upgraded” to hotel nearby which was bigger (plaza view). Great location!
Stayed 2 nights in Nov 2025

8/10 Good

Vincent

Travelled with partner
Liked: Cleanliness
The unit was very clean and everything work as it should. They only problem was that all the cigarette smoke comes in the building from people who use to smoke at the entrance. Second, if you are planning to wake up a little late the housekeepers will wake you up, doing their job very loud at 7am.
Stayed 2 nights in Nov 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
The room was disgusting, trashy, had a mirror above the bed and was covered in hearts. I booked a normal room and got that. They wouldn’t even refund me my entire amount. Planning to write a strong email
Stayed 2 nights in Nov 2025

8/10 Good

Kelsey

Travelled with partner
Good experience for the budget. The room was large and the location was convenient.
Stayed 2 nights in Nov 2025

2/10 Terrible

Lauren

Stayed 3 nights in Oct 2025

10/10 Excellent

Mylinh

Stayed 3 nights in Aug 2025

8/10 Good

Manuel

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2025

6/10 Okay

Lawrence, Spring Hill

Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Stayed 1 night in Oct 2025

8/10 Good

Hal, Barrie

Stayed 3 nights in Oct 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
The main positive for this hotel is it's in a great location. However, that location can also be very loud, especially at night. We stayed in the Mystic room and while it's big enough from front to back there is very little to get into and out of the bed. The bathroom was fine. Check-in is at a different hotel which was a bit weird.
Stayed 2 nights in Oct 2025

8/10 Good

SEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Asim

Travelled with family
Liked: Amenities
Room was clean but not very exciting. You have to be very careful while you get up from the bed, otherwise you may get hurt with the wall.There was no balcony, so no mountain view. Evening receptionist Lady was very helpful. Location is good.
Stayed 2 nights in Oct 2025

10/10 Excellent

athena

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room right in the heart of everything. Getting there was really confusing even with the proper hotel check in location. GPS would not show driivng on the cobblestone. Got lucky enough to get the one room with a balcony as well.
Stayed 2 nights in Sep 2025

6/10 Okay

Erica

Stayed 2 nights in Sep 2025

6/10 Okay

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Only good thing about the hotel was the location
Stayed 2 nights in Sep 2025

2/10 Terrible

Shaomin

Disliked: Staff & service, amenities, property conditions & facilities
Room is so small and relatively inconvenient.
Stayed 2 nights in Sep 2025

6/10 Okay

son

Travelled with partner
Liked: Staff & service
It’s noisy
Stayed 1 night in Sep 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
RUDE CUSTOMER SERVICE by DANIEL at the front desk for check in and check out. When checking in, I had a difficult time with entering my information on the iPad. I could not locate some letters as it was a “Swiss” keyboard. I told him I was having difficulty because I’m accustomed to a US keyboard. He said in a very demeaning and sarcastic tone in front of others waiting to check in; you are in Switzerland, it’s a Swiss keyboard, you have to figure it out. Check in is not at the magic hotel, you have to walk approximately 1 block to hotel Krone. Room was not ready understandably as we arrived before 3 pm. Luggage had to be placed in the luggage room and DANIEL became frustrated when I asked him to repeat the location because it was unclear to me. He answered to me as I was a child. Super unnecessary. He needs to understand that he is the face of the hotel and the first and last contact. That is a crucial point where customer service must be on point understanding that people from all walks of life are coming through your doors. The location is perfect, however it is next to a courtyard where all the noise is heard and the church bell (across the street ) rings every hour and half hour. The hotel rooms have no air conditioning so you have to sleep with the windows open and a small provided fan. I stayed in mid September so the weather must be unbearable in the summer months. Above noise didn’t bother me, but if you are a light sleeper, this place is not for you. Clean room.
Stayed 2 nights in Sep 2025