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Altstadt Hotel Magic Luzern

Property class: 3

Photo gallery for Altstadt Hotel Magic Luzern

A riverside view with a bridge, historic buildings, and a mountain backdrop.
A buffet with various food items and beverages.
A luxurious bathroom with a large bathtub, two red velvet armchairs, a gold-framed mirror, and a flat-screen TV.
A modern room with a red sofa, a small round table, and a large abstract painting on the wall.
A room with a boat-shaped bed, wooden beams, a red sofa, and a television.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Laundry room
  • Housekeeping
The current price is NZ$215
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Brandgässli 1, Lucerne, LU, CH-6004
  • Place, Lucerne Town Hall
    ‪1 min walk‬
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Place, KKL Lucerne
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Angel Room

A bedroom with a bed, a glass table, and a chandelier.

Angel Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Symphony Room

A hotel room with a bed, bedside tables, a desk, and a chair.

Symphony Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mystic Room

A modern hotel room with a bed, a flat-screen TV, a round table, and red curtains.

Mystic Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Farmer Room

A cozy bedroom with a wooden bed, a desk, and a window with curtains.

Farmer Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lotus Room

A room with a bed, a wooden table, a bench, a mirror, and a wall decoration.

Lotus Room

8.4 out of 10
Very good
(8 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pirate Room

A room with a boat-shaped bed, wooden beams, a red sofa, and a television.

Pirate Room

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss Chalet

A bedroom with a wooden sloped ceiling, a large bed, a desk, a chair, and a television.

Swiss Chalet

8.4 out of 10
Very good
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Egypt Room

A room with a bed, wooden ceiling, Egyptian-themed wall art, and a small desk with a lamp.

Egypt Room

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite

A spacious bedroom with a large bed, a sofa set, a TV, and a view of the city.

Honeymoon Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 99 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

View all photos for Lionheart Suite

A four-poster bed with white linens, a red upholstered chair, a small table with a lamp, and a view of an outdoor patio with a table and chairs.

Lionheart Suite

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

A modern living room with a black sectional sofa, a glass coffee table, a floor lamp, a large mirror, a bathtub, and a statue.

King Suite

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Barock Suite

A double bed with ornate headboard, a bedside table with a lamp, and a large mirror on the wall.

Barock Suite

8.0 out of 10
Very good
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Aladin Room

A modern living room with a sectional sofa, a glass coffee table, and a chandelier.

Aladin Room

7.6 out of 10
Good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Lucerne

Altstadt Hotel Magic Luzern puts you in the heart of Lucerne, within steps of Chapel Bridge and Lucerne Town Hall. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and dry cleaning/laundry services. Added amenities include laundry facilities, multilingual staff and luggage storage. Each morning buffet breakfast is served between 7:00 AM and noon. There's also the convenience of valet parking. .Places within a 5-minute walk of this 3-property class Old Town Lucerne hotel include Rosengart Collection and Saint Peters Church.

What's nearby

  • Lucerne Town Hall - 1 min walk - 0.0 km
  • Chapel Bridge - 2 min walk - 0.2 km
  • Jesuit Church - 3 min walk - 0.3 km
  • KKL Lucerne - 6 min walk - 0.6 km
  • Lion Monument - 9 min walk - 0.8 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
  • Zurich Airport (ZRH) - 62 min drive

Restaurants

  • ‪Mill'Feuille - ‬3 min walk
  • ‪Mr. Pickwick Pub Luzern - ‬2 min walk
  • ‪Bierliebe & Friends - ‬2 min walk
  • ‪Stadtkeller Swiss Folkore Restaurant - ‬3 min walk
  • ‪Rathaus Brauerei - ‬1 min walk

About this property

Altstadt Hotel Magic Luzern

Altstadt Hotel Magic Luzern offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Altstadt Hotel Magic Luzern also features laundry facilities, dry cleaning/laundry services, and shopping on site. For a fee, parking is available.

This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 13 guestrooms or units
  • 4 levels
  • Built in 1500
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • On-site shopping
  • No smoking on site
Altstadt Hotel Magic Luzern offers 13 accommodations with minibars and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. Cable televisions are provided.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include a safe and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Pet-friendly
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (CHF 32 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 per person

Things to do

  • Shopping

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1500
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch TV with cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
The check-in location differs from the property location; go to: [Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel des Balances, Weinmarkt, Lucerne]
Information provided by the property may be translated using automated translation tools
The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Altstadt Hotel Magic Luzern

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 23 per person
  • Valet parking fee: CHF 32 per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Magic Hotel
Magic Hotel Lucerne
Magic Lucerne
Altstadt Hotel Magic Lucerne
Altstadt Hotel Magic
Altstadt Magic Lucerne
Altstadt Magic
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Altstadt Hotel Magic Luzern?

Altstadt Hotel Magic Luzern offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Altstadt Hotel Magic Luzern?

As of 18 Oct 2026, prices found for a 1-night stay for 2 adults at Altstadt Hotel Magic Luzern on 15 Nov 2026 start from NZ$215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Altstadt Hotel Magic Luzern?

Yep, Altstadt Hotel Magic Luzern has valet parking for CHF 32 per day.

Are there any beaches close to Altstadt Hotel Magic Luzern?

The closest beach to Altstadt Hotel Magic Luzern is Seebad Eich (15.2 km).

Is Altstadt Hotel Magic Luzern family-friendly?

No, Altstadt Hotel Magic Luzern is an adults-only property.

Does Altstadt Hotel Magic Luzern serve breakfast?

You bet, buffet brekkie is on offer daily between 7:00 AM and noon.

Is there a free airport shuttle available at Altstadt Hotel Magic Luzern?

No, Altstadt Hotel Magic Luzern does not offer an airport shuttle service.

What time are check-in & check-out at Altstadt Hotel Magic Luzern?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Altstadt Hotel Magic Luzern?

No, pets and service animals are not allowed.

Altstadt Hotel Magic Luzern Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 327 out of 1002 reviews
Rating 8 - Good. 386 out of 1002 reviews
Rating 6 - Okay. 171 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The themed rooms were quite different but enduring.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Unique, clear, excellent location. Nothing special but a good place.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was good, but you had to check in at a different hotel which wasn’t far.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel location is perfact for old town and bridge. Room was clean. Breakfast Was not free. 7 minutes walk from the train station.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Weird entry through a back alley was off-putting. But the staff at the Krone hotel (for check in and check out) were helpful. Room was of modest size, over-looking an alley. Noise from the restaurants did die down after 11:00 PM.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Alstadt Hotel Magic in Lucerne was very nice. The check in process was easy. The staff was friendly and helpful. We arrived via car which was valet parked and returned to us on demand which was nice. The location of the hotel is great. You are steps away from the sites and not far from the train station. There are numerous restaurants all within walking distance.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great room and lovely staff. Plenty of coffee and very peaceful stay
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel could not have been better. Very easily walkable to all parts of old Lucerne. Wish we had known there was no AC, but we did visit during an unusual heat wave. Also know that the staff are located at a different hotel about a block away.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well located, but you will need to schlep your luggage a bit. There is a small elevator. Breakfast at the nearby Altstadt Krone was very good.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
The checking in was tricky as you have to do it at an adjacent hotel. No amenities, but the location is superb.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, unique style as we chose Angel room. Great location but you have to go up stairs (27 steps) to get to the hotel which is hard if you have a medium size luggage. Wifi is slow but otherwise, can be recommended for short stay. We stayed for 1 night only.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Reception has to be better. We check in and the reception man was so rude.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable room and location.
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness
Great Location!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time! Perfect location and loved the balcony overlooking the square.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in/out is at another hotel. Magic hotel entrance is inside a narrow lane with people smoking and garbage bins. The room is hot and stuffy even with windows opened. The bed frame is old enough with cracking noise. With Expedia rated it a 3 stars hotel, I expected it to be a relatively good place to stay but it isn’t.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Good experience for the budget. The room was large and the location was convenient.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Fun and busy location~ large room
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here. The view from our balcony was spectacular.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness
Great location
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Favorite place that we stayed on our Switzerland trip! Absolutely loved the balcony in our room!
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

ok
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, friendly staff
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was disappointed I didn’t get the room near near the river however was “upgraded” to hotel nearby which was bigger (plaza view). Great location!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Room was comfortable and clean. We loved the Jacuzzi. Hotel was close to every we wanted to visit
Stayed 1 night in May 2025