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Ambassador Self Check-in Hotel

Property class: 3

Photo gallery for Ambassador Self Check-in Hotel

A modern building with multiple windows and balconies, featuring a glass facade and a flat roof.
A hallway with framed artwork on the walls, a carpeted floor, and a person walking in the distance.
A modern multi-story building with balconies, large windows, and a rooftop garden.
A modern indoor space with seating arrangements and informational posters on the walls.
A deli counter with various cheeses, cured meats, and deli items.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$289
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Zürichstrasse 3, Lucerne, LU, 6004
  • Place, Lion Monument
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Business Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Business Room

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Standard Double or Twin Room

8.4 out of 10
Very good
(21 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

A hotel room with a bed, a chair, a table, a bedside lamp, a picture on the wall, and a window.

Superior Double or Twin Room

8.6 out of 10
Excellent
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Lucerne

Ambassador Self Check-in Hotel places you in the centre of Lucerne, connected to a shopping centre and within a short 5-minute stroll of Loewenplatz and Lion Monument. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a library and a terrace. Other amenities include coffee/tea in a common area, a garden and express check-in. Continental breakfast is available daily between 7:00 AM and 10:00 AM. .Sights within a 10-minute walk of this 3-property class Lucerne hotel include Lucerne Town Hall and Chapel Bridge.

What's nearby

  • Loewenplatz - 2 min walk - 0.2 km
  • Lion Monument - 3 min walk - 0.3 km
  • Lake Side Promenade - 3 min walk - 0.3 km
  • Lucerne Town Hall - 6 min walk - 0.6 km
  • Chapel Bridge - 8 min walk - 0.7 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Zurich Airport (ZRH) - 70 min drive

Restaurants

  • ‪Alpineum Kaffehaus & Bar - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Heini Conditorei - ‬5 min walk
  • ‪Wilhelm Tell Schiffrestaurant - ‬3 min walk
  • ‪Max Chocolatier - ‬1 min walk

About this property

Ambassador Self Check-in Hotel

As a guest of Ambassador Self Check-in Hotel, you'll find a library, a terrace, and multilingual staff. Public spaces have free WiFi. Ambassador Self Check-in Hotel also features tour/ticket assistance, a garden, and coffee/tea in common area.

This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
Ambassador Self Check-in Hotel offers 31 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (CHF 25 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 10 for children
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets: CHF 20 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100 per stay
  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 20 for adults and from CHF 10 for children
  • Nearby parking fee: CHF 25 per day(262 ft away; open 24 hours)
  • Pet fee: CHF 20 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Ambassador Hotel Lucerne
Ambassador Lucerne
Ambassador Lucerne Hotel
Hotel Ambassador Lucerne
Lucerne Ambassador Hotel
Hotel Ambassador
Ambassador Self Check In
Ambassador Self Check-in Hotel Hotel
Ambassador Self Check-in Hotel Lucerne
Ambassador Self Check-in Hotel Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Ambassador Self Check-in Hotel?

Ambassador Self Check-in Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ambassador Self Check-in Hotel?

As of 18 Oct 2026, prices found for a 1-night stay for 2 adults at Ambassador Self Check-in Hotel on 1 Nov 2026 start from NZ$289, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Ambassador Self Check-in Hotel?

The closest beach to Ambassador Self Check-in Hotel is Seebad Eich (15.1 km).

Does Ambassador Self Check-in Hotel serve breakfast?

Yeah, continental breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Ambassador Self Check-in Hotel?

No, Ambassador Self Check-in Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Ambassador Self Check-in Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Ambassador Self Check-in Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 163 out of 453 reviews
Rating 8 - Good. 205 out of 453 reviews
Rating 6 - Okay. 61 out of 453 reviews
Rating 4 - Poor. 18 out of 453 reviews
Rating 2 - Terrible. 6 out of 453 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in, delicious breakfast, and great location.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and overall we has everything we needed.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, very central location, very professional staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was fantastic!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay. Much much better than expected. Big rooms. Excellent location. 100% recommended!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, easy self check in! Lockers to use for free. I would stay there again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice facility close to downtown
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of city centre. Parking garage is next door if you have a vehicle (special hotel parking rate is 25 Francs per night). Breakfast was good and staff were always pleasant. Coop right next door.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well run property- self check was great as we arrived late. Room generally clean, breakfast good. Only issues were a noisy bathroom fan, which kicked in when it wanted to and stayed on for ages (20mins??).
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge at the attached Hotel de la Paix was very friendly and helpful. Rooms were pleasant and clean. Great central location. (Just five minutes to the lion!)
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we did not try the breakfast but all shops are walkable.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, walking distance to train station & sights, highly recommend
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The location was easy to access by transport and stop. They don't have reception (self-check in) so if you come earlier put the luggages in a coin's locker or if they are all full, you may try to ask the reception for help at the Hotel de la Paix (just next to the hotel). They have a pantry for opens which having microwaves, coffee/ hot water machine, plates, forks and tea-bags provided.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, centrally located. Has fridge, a/c, small patio, next door to mall with 2 grocers and train station.Everything at your fingertips at a decent price. Would definitely recommend. Self serve check-in but staff very responsive.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Family friendly Great location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first time we were at a hotel which didn't have staff. But they put tech to good use to be able to do things remotely.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. would stay here again
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Nice hotel, lovely breakfast, nice location for centre of Lucerne
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The self check out was a bit confusing, otherwise all good.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a close walk to restaurants and attractions in Lucerne
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location for everything
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process, close to city center!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
This is a self check in hotel, so it had no contact with any staff at all. Close to train station within 10 mins walk or 5 mins bus which is convenient. Restaurants and supermarket are just nearby. Good for traveller?
Stayed 3 nights in Mar 2026