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B5 Boutique Hotel Lugano

Property class: 3.5

Photo gallery for B5 Boutique Hotel Lugano

A bedroom with a wooden ceiling, a bed, a window, and a wall-mounted lamp.
A modern kitchen with a central island, bar stools, and a large abstract painting on the wall.
A neatly made bed with white linens, a bedside table with a cup and a plate, and a wall-mounted mirror with two lamps.
A buffet setup with various food items and utensils, including a large bowl of sliced meats, a fruit bowl, and a selection of cheeses and breads.
A garden patio with a central umbrella, wooden seating, and lush greenery.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
  • Housekeeping
The current price is NZ$365
includes taxes & fees
8 Nov - 9 Nov

Explore the area

View map
Via Francesco Borromini 5, Lugano, TI, 6900
  • Place, Via Nassa
    ‪8 min walk‬
  • Place, Lake Lugano
    ‪9 min walk‬
  • Place, LAC Lugano Arte e Cultura
    ‪11 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪9 min drive‬

Room options

View all photos for Junior Suite

A bedroom with a wooden ceiling, a bed, a window, and a wall-mounted lamp.

Junior Suite

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, City View

A hotel room with a bed, a desk, a chair, and a window with curtains.

Deluxe Double Room, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, City View

A hotel room with a bed, a nightstand, a lamp, and a wall with a painting.

Superior Double Room, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, City View

A modern bedroom with a bed, bedside lamps, and framed artwork on the wall.

Standard Double Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, City View

A modern bedroom with a brick-patterned headboard, a wooden bench, and a wall adorned with various animal head sculptures.

Comfort Double Room, City View

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Lugano

B5 Boutique Hotel Lugano puts you in the heart of Lugano, connected to the convention centre and within a 20-minute stroll of Lake Lugano and Parco Ciani. Highlights at this hotel include free in-room WiFi. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and a fridge in a common area. Buffet breakfast is available on weekdays between 7:30 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM. .With a stay at this 3.5-property class Besso hotel, you'll be 1.2 km (0.8 mi) from LAC Lugano Arte e Cultura and 2.4 km (1.5 mi) from Funicolare Monte Brè - Cassarate Station.

What's nearby

  • Via Nassa - 8 min walk - 0.7 km
  • Piazza della Riforma - 8 min walk - 0.7 km
  • Lake Lugano - 9 min walk - 0.8 km
  • LAC Lugano Arte e Cultura - 11 min walk - 1.0 km
  • Parco Ciani - 12 min walk - 1.0 km

Getting around

  • Lugano Station - 4 min walk
  • Lugano Funicular Station - 4 min walk
  • Lugano (LUG-Agno) - 13 min drive

Restaurants

  • ‪Anacapri - ‬5 min walk
  • ‪Vanini - ‬10 min walk
  • ‪Agua - ‬11 min walk
  • ‪Spaghetti Store - ‬12 min walk
  • ‪La Cucina di Alice - ‬12 min walk

About this property

B5 Boutique Hotel Lugano

As a guest of B5 Boutique Hotel Lugano, you'll find multilingual staff, a garden, and a picnic area. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. B5 Boutique Hotel Lugano also features coffee/tea in common area, a lift, and a fridge in a common area. A complete renovation of B5 Boutique Hotel Lugano was completed in May 2024.

Smoking is allowed in designated areas at this 3.5-star Lugano hotel.

  • 20 guestrooms or units
  • 4 levels
  • Built in 1923
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
  • Fridge in a common area
  • Water dispenser
  • Bar or lounge
B5 Boutique Hotel Lugano offers 20 air-conditioned accommodations with laptop-compatible safes and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 50-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Free Wi-Fi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; CHF 25 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Designer stores

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (114 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)

More

  • 4 floors
  • Built in 1923
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Renovated entire property - May 2024
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets and service animals are not allowed at B5 Boutique Hotel Lugano

Children and extra beds

  • Children 14 and younger are not allowed at this property. All guests older than 14 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children 14 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Albergo Stella Hotel Lugano
Albergo Stella Hotel
Albergo Stella Lugano
Albergo Stella
Albergo Stella
Hotel Stella Lugano
B5 Boutique Hotel Lugano Hotel
B5 Boutique Hotel Lugano Lugano
Hotel Stella Lugano Cosy Charming
B5 Boutique Hotel Lugano Hotel Lugano

Frequently asked questions

What is the cancellation policy at B5 Boutique Hotel Lugano?

B5 Boutique Hotel Lugano offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at B5 Boutique Hotel Lugano?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at B5 Boutique Hotel Lugano on 8 Nov 2026 start from NZ$365, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to B5 Boutique Hotel Lugano?

The closest beach to B5 Boutique Hotel Lugano is Panama Beach (14.1 km).

What makes B5 Boutique Hotel Lugano a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at B5 Boutique Hotel Lugano.

Does B5 Boutique Hotel Lugano serve breakfast?

You bet, buffet brekkie is on offer weekdays between 7:30 AM and 10:00 AM and on weekends from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at B5 Boutique Hotel Lugano?

No, B5 Boutique Hotel Lugano does not offer an airport shuttle service.

What time are check-in & check-out at B5 Boutique Hotel Lugano?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at B5 Boutique Hotel Lugano?

No, pets and service animals are not allowed.

B5 Boutique Hotel Lugano Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 231 reviews
Rating 8 - Good. 98 out of 231 reviews
Rating 6 - Okay. 15 out of 231 reviews
Rating 4 - Poor. 8 out of 231 reviews
Rating 2 - Terrible. 1 out of 231 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff very helpful. Room was clean and practical.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Design Lovers will love this hotel. It‘s very stylish. Close to the train station. Clean. Good breakfast. Very quiet. Comfortable bed. Bit pricy for the reduced staff on duty. But in total: very, very nice.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in an excellent location, is nicely 'different and quirky' and is comfortable and clean.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel room was very modern and very nice
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel itself. Easily accessible to train station also bus transportation.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is an amazing place
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Reasons to stay here: Close to train station & funicular that lowers you to old town & lake. Clean property & rooms Friendly, attentive staff Unique aesthetic & decor Adequate breakfast selection Quiet hotel
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a quick trip

Very nice place and very easy to access!! Easy to access the train which was very nice
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room Water service was helpful. Staff were showing high quality hospitality
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is very basic. Throughout our 2 night stay we didn't meet a single member of staff. We weren't prepared for the online check in or the self check out at all - since the instructions said that the hotel has staff at the front desk until 6pm and we arrived at 5.30pm. Their self check is unnecessarily complicated as well as their key free rooms. Breakfast is expensive at 25 CHF per person per night for what it is - and hence we opted for no breakfast. It is ok - but it feels very basic and doesn't give you the feeling of being on vacation.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Will definitely return.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was a bit confusing, but once I got it working, it was amazing!! Haha best shower I’ve had.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is conveniently located near the train station as well as the funicular to go to the lake promenade. They are between 5 to 10 minutes walk from the hotel respectively. Daniel was very prompt in responding with whatever we need figured out in the room besides being nice and helpful. Thank you, Daniel; you made our stay wonderful!
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conpletely renovated, very modern interieur. The short walk from the trainstation (5 min) was very conveniant for us arriving with the train with lugguage. The city centre was easy to reach taking the funicular from the train station. The hosts were very pleasant and helpful. The free water (also sparling) was absolutely great. Great customer service, we would always go there again when going to Lugano!
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Absolutely not worth the price for a family of 3

It is not a hotel, rather a small and old apartment. The rooms are so small that, a family of three can hardly move within. The bathroom is so small that you are reminded of toilet is an aeroplane. We paid over $250 for one night, which is absolutely not worth it. In the US, I would pay $60-$80 for such a room. However, the staff was courteous, and the hotel is extremely close to the train station.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not What We Expected

Whilst there is a bus stop right at the front of the hotel. It is isolated if you do not have a car. The shop referred to is a hike up hill and not open all the time. The linen was worn out the towels so thin and small you could not dry yourself. The blanket had holes in it. The breakfast was ok but evening meals warmed up in microwave not freshly cooked.
Stayed 1 night in Jun 2017
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was fine and very modern . There was no one at the front desk to answer questions I have a major complaint. During our stay, there was a breakfast buffet arranged in the lobby. There was no price on it. And there was no one at the desk for us to confirm whether breakfast was included or not. I assumed that this was for the guest and and I took the breakfast. My husband who was staying with me also got coffee for one or two days. Again, no one told us that breakfast was not included in our service and they did not tell us the actual price of the breakfast. Afterwards, I have been charged $199 for taking breakfast at the hotel for four days. This is unacceptable if I had known that the breakfast was expensive I would not have had anything. They were cheaper pay places to get coffee and a croissant outside the hotel.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel for several reasons. Staff were friendly, helpful and welcoming. Location- minutes from the train station (exit at platform 4). Easy access to the beautiful Lugano using the cable car which is every 3 minutes and takes less than one minute. Area around the hotel. Room was comfortable and very well decorated. The hotel has many pieces of art work which are a joy to look at. Some quirky things look at. The hotel website has a picture of breakfast - this is exactly how it was presented. Another work of art for eyes (and stomachs) to feast upon. Coffee made to order. You can help yourself to water and make a coffee anytime of the day. Rated as 3 star but should be higher.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir kommen gerne wieder, alles top!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Grei beliggenhet i nærheten av togstasjon og sentrum.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spezielles Ambiente, sehr zuvorkommendes Personal, sehr vielseitiges Frühstück; rundum Wohlfühlpaket.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Sauberes Zimmer, sehr gutes Frühstück und direkt beim Bahnhof. Die Ticino Card wird nach online checkin per whatsapp zugestellt was enorm hilfreich war. Checkin ohne Personal
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zentral, sehr nette Eigentümer und Personal, stylische Zimmer, gute Betten, alles tipp topp !
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Praktische Lage, stilvolle Zimmer und super Service. Wir hatten ein Problem mit der Heizung im Zimmer, was sofort gelöst wurde. Das Hotel ist währschaft und kreativ saniert. Kommen wieder.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 1 night in Oct 2021