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Hotel City Lugano, Design & Hospitality

Property class: 4

Photo gallery for Hotel City Lugano, Design & Hospitality

A modern hotel building with a prominent 'HOTEL CITY' sign, large windows, and a well-lit entrance.
A modern dining area with vibrant orange and yellow chairs, a white table, and a vase of flowers.
A modern interior with colorful chairs, a central white table, and a decorative chandelier.
A modern bar area with a central island, bar stools, and a variety of bottles on shelves.
An outdoor patio with wicker furniture, a covered seating area, and a small table.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
The current price is NZ$400
includes taxes & fees
6 Sept - 7 Sept

Explore the area

View map
Via G. Bagutti 4, Lugano, TI, 6900
  • Place, University of Lugano
    ‪5 min walk‬
  • Place, Parco Ciani
    ‪11 min walk‬
  • Place, Lake Lugano
    ‪14 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪10 min drive‬

Room options

View all photos for Modern Single Room

A modern hotel room with a bed, a desk, a chair, a television, and artwork on the walls.

Modern Single Room

9.6 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Style Double Room

A hotel room with a bed, a glass shower enclosure, a bathroom with a toilet and sink, and a large painting on the wall.

Style Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Modern Cosy Double Room (1 queen bed)

A hotel room with a bed, a chair, a nightstand, and a lamp.

Modern Cosy Double Room (1 queen bed)

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Exclusive Double Room

A hotel room with a bed, a desk, a chair, a sofa, and a television.

Exclusive Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, 2 seperate bedrooms

A hotel room with a bed, a desk, a chair, a sofa, and a television.

Family Room, 2 seperate bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Lugano

Hotel City Lugano, Design & Hospitality places you in the centre of Lugano, within just a 15-minute stroll of Lake Lugano and University of Lugano. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7:30 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this 4-property class Molino Nuovo hotel, you'll be 36.6 km (22.7 mi) from Villa del Balbianello.

What's nearby

  • University of Lugano - 5 min walk - 0.4 km
  • Parco Ciani - 11 min walk - 0.9 km
  • Palazzo dei Congressi - 12 min walk - 1.1 km
  • Lake Lugano - 14 min walk - 1.2 km
  • Via Nassa - 14 min walk - 1.2 km

Getting around

  • Lugano (QDL-Lugano Rail Station) - 17 min walk
  • Lugano Funicular Station - 18 min walk
  • Lugano (LUG-Agno) - 18 min drive

Restaurants

  • ‪Before B4 - ‬9 min walk
  • ‪Bar Laura - ‬8 min walk
  • Hotel Pestalozzi Lugano
  • Fully Burgers and Fries
  • The Trinity Irish Pub

About this property

Hotel City Lugano, Design & Hospitality

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and concierge services are also featured at Hotel City Lugano, Design & Hospitality. For a fee, parking is available.

This 4-star Lugano hotel is smoke free.

  • 48 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel City Lugano, Design & Hospitality offers 48 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers and complimentary toiletries.

This Lugano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 20 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7:30 AM to 11 AM on weekends; CHF 23 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 23 for adults and from CHF 15 for children
  • Self-parking fee: CHF 20 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel City Lugano Design Hospitality
Hotel Design Hospitality
City Lugano Design Hospitality
Design Hospitality
Hotel City Lugano, Design & Hospitality Hotel
Hotel City Lugano, Design & Hospitality Lugano
Hotel City Lugano, Design & Hospitality Hotel Lugano

Frequently asked questions

What is the cancellation policy at Hotel City Lugano, Design & Hospitality?

Hotel City Lugano, Design & Hospitality offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel City Lugano, Design & Hospitality?

As of 14 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel City Lugano, Design & Hospitality on 6 Sept 2026 start from NZ$400, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel City Lugano, Design & Hospitality?

Yep, Hotel City Lugano, Design & Hospitality has a self car park with in/out privileges for CHF 20 per day. A self car park is also available, for a fee.

Are there any beaches close to Hotel City Lugano, Design & Hospitality?

The closest beach to Hotel City Lugano, Design & Hospitality is Ascona Beach (20 km).

Does Hotel City Lugano, Design & Hospitality serve breakfast?

Yep, buffet breakfast is served weekdays between 6:30 AM and 10 AM and weekends from 7:30 AM to 11 AM.

Is there a free airport shuttle available at Hotel City Lugano, Design & Hospitality?

No, Hotel City Lugano, Design & Hospitality does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel City Lugano, Design & Hospitality?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel City Lugano, Design & Hospitality?

Check-in begins at 3:30 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel City Lugano, Design & Hospitality?

Furry friends are welcome at Hotel City Lugano, Design & Hospitality, with food and water bowls on offer.

Hotel City Lugano, Design & Hospitality Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 336 out of 495 reviews
Rating 8 - Good. 135 out of 495 reviews
Rating 6 - Okay. 16 out of 495 reviews
Rating 4 - Poor. 4 out of 495 reviews
Rating 2 - Terrible. 4 out of 495 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Conveniently located, very nice room and staff were so helpful and sweet. Would definitely stay here again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff, clean and super central. Nearby one of the best wine Bars and food from the owner Bruno!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Luda

Liked: Cleanliness, staff & service, amenities
Room was nice and manager on duty very helpful.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Amber-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place to stay, was a comfortable AND SPACIOUS CLEAN ROOM.
Verified review

8/10 Good

Greg

Liked: Staff & service, property conditions & facilities
Katie who served the breakfast, was incredible and very welcoming.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, easy walk to city centre and excellent service from the staff.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent, modern hotel

This was a centrally located excellent, modern hotel with great beds, great breakfast and as we lived on 4th floor also very quiet within the room.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great modern boutique hotel in beautiful Lugano

The hotel was very modern and clean and close to the railway station (2 stops away). The staff were all friendly. Small breakfast buffet was great. I would stay at this hotel again definitely and highly recommend it to anyone who would stay in Lugano.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Ji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent service
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Ronald

Liked: Staff & service, amenities, property conditions & facilities
Very nice room and very modern. I have the room was very nice.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Irith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ssssssssssssssssssssssssssssssss
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Nice clean hotel with a great breakfast. Staff are super friendly and helpful. Katla at the breakfast restaurant is exceptionally pleasant and friendly. Great way to start your day by meeting such a nice lady.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with nice amenities. A little off the downtown area but not too bad a 10 minute walk or using the public transportation not a problem getting there.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Fahad

Liked: Cleanliness, staff & service
Everything was walkable. Good links to bus stations especially with the Ticino ticket that gives you free public transport. I wasn’t aware of this until the concierge informed me. Room was nice enough and breakfast had enough options.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Chang

Excellent experience
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Jeremy

Liked: Property conditions & facilities, room comfort
Hotel a little out of the main centre but only takes ten minutes to walk there. Near a bus stop to the station. Everything felt new and efficient. Room quite expensive, maybe because there aren't lots of hotels in Lugano. Room itself was sizable.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very little hotel. All was good. Fridge and kettle in room. Superclean. Only downside was the hard bed.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Savita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel definately 4 star. Modern and clean. Within walking distance of shopping and train station. We walked to the cable car and took the cable car upto the train station.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Manito

Liked: Cleanliness, staff & service, property conditions & facilities
Right in town. Easy bus stop. Wonderful breakfast. And charming, effusively welcoming older Crotian lady made us cappuccino every morning. Will not forget her.
Stayed 2 nights in Jun 2023
Verified review

6/10 Okay

Stephan

Liked: Cleanliness, staff & service
Good basic services without extras.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and modern. Great spacious rooms. It’s certainly not 4 stars, but we had a very pleasant stay. And shout out to Katia - she made us feel very special and welcome! It’s around 15 mins walk to the main areas, but a nice quiet hotel room. Which we appreciated. Definitely recommend!
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. We’d prefer the toilet & shower to have its own room, not just hidden behind a curtain.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind personell
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Empfehlenswert, alles entsprach unseren Wünschen.
Stayed 5 nights in Apr 2026