See all properties
Save

Hotel Firenze Lugano

Photo gallery for Hotel Firenze Lugano

An outdoor dining area with tables and chairs, surrounded by greenery and a building with classical architecture.
A window with white curtains, a view of autumn leaves, and a metal railing.
A bedroom with two beds, a wooden nightstand, a white chair, and a wardrobe.
A bartender preparing cocktails in a bar with shelves of liquor bottles in the background.
A hotel lobby with a reception desk, seating area, and a dining space.

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
The current price is NZ$214
includes taxes & fees
22 Sept - 23 Sept

Explore the area

View map
Strada di Gandria 1, Lugano, 6976
  • Place, Lake Lugano
    ‪2 min walk‬
  • Place, Funicolare Monte Brè - Cassarate Station
    ‪11 min walk‬
  • Place, Parco Ciani
    ‪19 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪13 min drive‬

Room options

View all photos for Triple Room, Terrace

A bedroom with two beds, a TV, a desk, and a window.

Triple Room, Terrace

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room, Bathtub

A hotel room with two beds, a nightstand, a small table with a vase of flowers, and a mobile phone on the table.

Triple Room, Bathtub

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Balcony

A bedroom with two beds, a wooden nightstand, a white chair, and a wardrobe.

Twin Room, Balcony

  • 107 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Lake View

A bedroom with a bed, a TV on a stand, a window with curtains, and a view of trees outside.

Twin Room, Lake View

  • Lake view
  • 12 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony

A bedroom with a bed, a wardrobe, a desk with a TV, and a chair.

Deluxe Double Room, Balcony

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

You may also like

Ad
Breakfast area

ibis Lugano Paradiso

Paradiso
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
8.4 out of 10, Very good, 630 reviews
The price is NZ$308
includes taxes & fees
30 Aug - 31 Aug
ibis Lugano Paradiso

About the area

Lugano

Hotel Firenze Lugano places you steps from Lake Lugano and within a 15-minute stroll of Path of Olives. Highlights at this hotel include a restaurant, a bar/lounge and a rooftop terrace. .This pet-friendly hotel offers free WiFi in public areas, a terrace and a garden. Additionally, you'll find a coffee shop/cafe, tour/ticket assistance and multilingual staff. Buffet breakfast is available daily between 8:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this Lugano hotel, you'll be 33.8 km (21 mi) from Villa del Balbianello.

What's nearby

  • Lake Lugano - 2 min walk - 0.2 km
  • Funicolare Monte Brè - Cassarate Station - 11 min walk - 0.9 km
  • Lugano Exhibition Centre - 17 min walk - 1.5 km
  • Parco Ciani - 19 min walk - 1.6 km
  • Palazzo dei Congressi - 3 min drive - 2.1 km

Getting around

  • Melide Station - 11 min drive
  • Lugano Funicular Station - 13 min drive
  • Lugano (LUG-Agno) - 26 min drive

Restaurants

  • ‪Il Fermento - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Vanini - ‬5 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Spaghetti Store - ‬5 min drive

About this property

Hotel Firenze Lugano

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 269 square feet (25 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Firenze Lugano.

This Lugano hotel is smoke free.

  • 5 guestrooms or units
  • Conference rooms
  • 269 sq ft of conference space
  • 25 sq. m of conference space
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Firenze Lugano offers 5 accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Bar (on property)
ibis budget Lugano Paradiso
Paradiso
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 804 reviews
The price is NZ$252
includes taxes & fees
30 Aug - 31 Aug
ibis budget Lugano Paradiso

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: CHF 15 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room cot

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 269 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 6:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 29.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 15 for adults and from CHF 15 for children
  • Pet fee: CHF 10 per pet, per day
  • Rollaway bed fee: CHF 29.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Firenze Lugano Castagnola
Firenze Lugano
Hotel Firenze Lugano Hotel
Hotel Firenze Lugano Lugano
Hotel Firenze Lugano Hotel Lugano

Frequently asked questions

What is the cancellation policy at Hotel Firenze Lugano?

Hotel Firenze Lugano offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Firenze Lugano?

As of 22 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Firenze Lugano on 22 Sept 2026 start from NZ$214, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Firenze Lugano?

The closest beach to Hotel Firenze Lugano is Argegno Beach (13.4 km).

Does Hotel Firenze Lugano serve breakfast?

Yep, buffet brekkie is served daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Firenze Lugano?

No, Hotel Firenze Lugano does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Firenze Lugano?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Firenze Lugano?

Check-in begins at 6:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Firenze Lugano?

Furry friends are welcome at Hotel Firenze Lugano, with food and water bowls on offer.

Hotel Firenze Lugano Reviews

Reviews

6.4
Rating 10 - Excellent. 25 out of 134 reviews
Rating 8 - Good. 35 out of 134 reviews
Rating 6 - Okay. 32 out of 134 reviews
Rating 4 - Poor. 21 out of 134 reviews
Rating 2 - Terrible. 21 out of 134 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and beautiful lake.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, friendly staff, clean rooms, in a quieter part of town. Would stay here again if visiting Lugano in the future.
Stayed 5 nights in Jun 2023
Verified review

8/10 Good

STEPHANIE

quaint place. Beautiful setting. Friendly staff
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Phyllis

Liked: Amenities
Friendly and helpful at check in. Great breakfast. Cozy (small) room. Right beside the bus stops going in either direction. We enjoyed stay.
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
One bed was very noisy and the towels have seen their better days a decade ago. Staff was friendly! Nice views from the terracce.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

jedediah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luca, took great care to ensure my families comfort and enjoyment.
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Jennifer R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay!

We had a great stay at Hotel Firenze Lugano! The receptionist was so sweet and welcoming, which set a really nice tone for our visit. The location was perfect for us — we walked the Olive Trail to Gandria right from the hotel, and it was a beautiful and manageable distance. We also ate at the onsite restaurant and really enjoyed it — the food was lovely and the atmosphere was relaxed. While there’s no dedicated parking, we were able to find parking nearby without too much trouble. Overall, it was a very nice stay, and the view from the hotel made it even more special. Would happily stay here again!
Stayed 1 night in May 2025
Verified review

4/10 Poor

Philip

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room 5 is part of a one and a half diamond property with a 3 and a half diamond view of Lake Lugano. Room was described as deluxe. Expedia or some one should give us partial compensation.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Emylou

Liked: Cleanliness, staff & service, amenities
Lucca and Lulu went over and beyond to make our stay extra special. Lucca offered to give us a ride to the airport at the last minute when we asked for help since we cannot book an Uber. We arrived at the train station just in time to catch our train to Malpensa airport. Excellent customer service.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

John

Liked: Cleanliness, staff & service
The service was excellent and we had a superb evening meal. We could walk to the lake, and there is an efficient bus service from just around the corner into town (and station). The disadvantage was the main road itself, which was noisy if you have the window open.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

ÖMER FARUK

Disliked: Cleanliness, property conditions & facilities, room comfort

Unfortunately

Towels are dirty and smells no air condion
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Karla

Liked: Staff & service, amenities, property conditions & facilities
Luca was really nice when I arrived and helped me giving the right instructions to navigate around the city. The hotel is located in a nice area, it’s clean and the bed was extremely comfortable. The only downside about this hotel is the breakfast: expensive, with little options, the cereal was old, no fresh food, fruits. Disappointed!
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Clarence Jeremy

Disliked: Amenities, property conditions & facilities
There is no air conditioning on the property. The property looks like it needs some improvements, but there is parking available at the property.
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service

Very basic

There’s only a bed and toilet in the room. Nothing else. No cups. In the toilet, packets of shampoo stuffed at the corner like no one care
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Tristan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one to check in, breakfast (including eggs) were left out at dinner service, couldn’t pay for dinner as the eftpos was broken, no top sheet and duvet smelt of many different perfumes, hair in the bath of an already dirty bathroom.
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Stephen

Disliked: Cleanliness, amenities, property conditions & facilities
Evening staff less than helpful although morning staff was friendly and helpful. Bedding was old and of poor quality and questionably clean. Towels were more like rags. Location was quite a bit from the center of town but a bus stop was close. Hardly a view of the lake due to over-grown trees and shrubs. I definitely would NOT stay here again.
Stayed 2 nights in Sep 2022
Verified review

4/10 Poor

LIANG

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not cleaned properly, no AC in this hot day, no fridge, very noisy at night because our room on the 3rd floor was actually right on the street level due to the site slope reason, cars passed by all night. And front desk only accept cash not credit card for my city tax, don’t know why
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Marisa

Disliked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war sehr gross und man hatte viel platz. Jedoch was das Zimmer überhaupt nicht sauber. Im Badezimmer war es staubig und und es lagen überal Haare. Das Zimmer sah so aus als ich ein gecheckt habe. Das Ich habe das Personal darauf hingewiesen und nach 1 Tag wurde die hälfte vom Zimmer gesaugt. Die andere hälfte war immer noch staubig. Ansonsten war das Personal sehr nett und hilfsbereit.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Jürgen

Liked: Staff & service
Sehr freundliche Bedienung und schöne Aussicht auf den See
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Magda C

Liked: Staff & service

Não vale a pena!

O hotel parece um pouco abandonado, as instalações são antigas, não tem recepção o dia todo, chegamos a tarde e nao tinha ninguem para nos receber, tivemos que ligar e entrar sem ninguem no quarto. A roupa de cama é antiga e o quarto tb. Pagamos pelo café da manhã, mas mesmo assim, não foi muito bom, faltavam coisas na mesa, coisas simples como pão. Fomos bem atendidos pelo Lucca, que deixou nossas malas na recepção depois do check-out. Ele fica proximo ao ponto de onibus, o que facilita a ida ate os pontos turisticos de Lugano.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Ursula

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicht zu empfehlen

Das Hotel schliesst Ende Sept.25.....machen nur noch das nötigste.
Man könnte so ein Bett auch entfernen
Zimmer mit Seesicht
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Iwona

Liked: Amenities, property conditions & facilities
Super schneller Check in, auch vor 18:00 (Standard in diesem Hotel). Sauberes Zimmer und ein sehr bequemes Bett. Nostalgische Einrichtung passend zum altem Gebäude. Balkon mit See Sicht. Bushaltestelle gleich neben dem Hotel. Ich habe mich sehr wohl gefühlt.
Stayed 3 nights in Jul 2025
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Dårligt!!!

Ualmindeligt nedslidt værelse, som også var beskidt. Håndklæder slidte og lugtede surt. Da der er ingen aircondition er, havde de sat en ventilator op, som var møgbeskidt. Det larmer også en del fra lastbiler, busser og motorcykler lige ude foran. Terrassen er fyldt med ukrudt og ikke engang fejet.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prettig gelegen, leuke sfeer, fijn terras, goede prijs/kwaliteitverhouding.
Stayed 3 nights in Aug 2024
Verified review

4/10 Poor

Ellen

Liked: Cleanliness
Disliked: Room comfort
Vi hade inte en så positiv upplevelse av Hotel Firenze. Vi fick tillgång till rummet 1,5 timme senare än vad vi hade kommit överens om. Det fanns ingen AC så rummet var alldeles för varmt samt att kuddarna var väldigt obekväma.
Stayed 1 night in Aug 2024