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Walter au Lac

3-star property
Piazza Rezzonico 7, Lugano, TI 0508 053 286
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4.3 out of 5
Excellent!
See all 3 wotif Reviews

"Great location and a wonderful view " More

By a verified traveller on Thu 27 Apr 2023

Points Of Interest

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Hotel Description

Walter au Lac puts you in the heart of Lugano, within just a 10-minute stroll of LAC Lugano Arte e Cultura and Villa Ciani. Highlights at this hotel include free daily breakfast and a rooftop terrace.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a library. Other amenities include laundry facilities, a terrace, and express check-out. Free full breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of an airport shuttle.

Sights within a 20-minute walk of this 3-star Lugano City-Centre hotel include Museum of Modern Art and University of Lugano.

Double Room, Lake View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$434* Per night/room 10 May - 11 May

Premium Room, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Room, Balcony, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Walter au Lac ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Walter au Lac

Everyone (1) Couples (1) Family (1)
4 out of 5
Great location and a wonderful view

Posted by on 27 Apr. 2023

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Comment from Hotel Management

27 Apr. 2023 by The Managemento

Thank you so much for your nice review! Looking forward to welcoming you back in our hotel also in the future! Best regards, Francesca Cereda (General Manager)

5 out of 5
Staff absolutely lovely

Posted by on 15 Apr. 2023

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Comment from Hotel Management

17 Apr. 2023 by The Management

Thank you so much Lyndall for your nice review about our staff. Best regards, hope to have the pleasure to welcoming you back in the future!Francesca Cereda (General Manager)

4 out of 5

Nice hotel in a central location.

Pros: Location and cleanliness.
This is a nice hotel in a central location overlooking the lake. The hotel was clean and convenient.

Posted by , from Australia on 24 Aug. 2018

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About the Walter au Lac

Location Piazza Rezzonico 7, Lugano, TI 6900

Property Features

Free breakfast is served daily. Public spaces have free WiFi. A rooftop terrace, a library, and tour/ticket assistance are also featured at the business-friendly Walter au Lac. This 3-star Lugano hotel is smoke free.

  • 38 guestrooms or units
  • 5 levels
  • Full breakfast (free)
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Lugano-Paradiso (1.8 km / 1.1 mi)
  • Metro station: Lugano Funicular Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Walter au Lac offers 38 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • LCD television
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily from 7:00 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property will place a credit card authorization for the amount of the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 50.0 per night.
  • Cribs (infant beds) are available for CHF 20.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Walter au Lac

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • Service animals not allowed
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.40 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 28 per night (984 ft away)
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Walter au
  • Walter au Lac
  • Walter au Lac Hotel
  • Walter au Lac Hotel Lugano
  • Walter au Lac Lugano
  • Walter au Lac Hotel
  • Walter au Lac Lugano
  • Walter au Lac Hotel Lugano

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.