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5.0 out of 5

"I enjoyed my stay. All the staff were excellent and very helpful. I make special note of Petra, who was exceptional in assistance and genuine friendl ... " More

By a verified traveller on Mon 23 Apr 2018

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Hotel Description

Comfort Hotel Arctic puts you in the heart of Lulea, within just a 10-minute stroll of Lulea Cathedral and Kulturens Hus. Highlights at this hotel include free breakfast, a bar/lounge, and a sauna.

Flat-screen TVs with cable channels are featured in all 94 rooms, and you can enjoy hair dryers, phones, and desks. Premium bedding and bathrobes are nice touches to enhance your stay.

This business-friendly hotel offers a fitness center, a 24-hour front desk, and a garden. Added amenities include coffee/tea in a common area, express check-out, and dry cleaning/laundry services. There's also the convenience of self parking.

Places within a 30-minute walk of this 3.5-star Lulea hotel include Isbanan and Gultzauuddens badplats.

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$125* Per night/room 11 Dec. - 12 Dec.

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Hotel Arctic ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Hotel Arctic

Everyone (1) Couples (1)
5 out of 5

Great staff

I enjoyed my stay. All the staff were excellent and very helpful. I make special note of Petra, who was exceptional in assistance and genuine friendliness. Most professional! My only downside was the pillows. Thick pillows are bad for neck posture but I find most hotels suffer from this. I would happily return on the staff alone. Robert

Posted by on 23 Apr. 2018

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Comment from Hotel Management

13 May 2018 by Comfort Hotel Arctic

Dear Robert, Thank you for your review. Welcome back!

5 out of 5

Great location for train travellers

Pros: The staff really look after their clientele with genuine warmth.
Cons: I wouldn't change a thing.
Location: The location was perfect - close to the railway station, a short walk to the city centre and waterways. The Gammelstad Church Village is a must see.
The staff here were wonderfully friendly, accommodating, and helpful. After an all-night train ride from Sunsdall, we didn't expect to be able to check in until 3pm. However, we were encouraged when told if we came back at noon and the room would be ready. We were able to have coffee and freshen up before setting off to see the sights. The hotel itself was warm and inviting, the room was very comfortable and the generous breakfast buffet provided plenty of delicious options.

Posted by , from Redcliffe, Australia on 28 Jun. 2017

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About the Comfort Hotel Arctic

Location Sandviksgatan 82, Lulea, 972 34

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Hotel Arctic offers its guests a sauna and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. The business-friendly Comfort Hotel Arctic also features multilingual staff, a garden, and coffee/tea in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Lulea hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 6 levels
  • English breakfast (free)
  • Bar or lounge
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Lulea (LLA-Kallax) (9.5 km / 5.9 mi)
  • Train station: Luleå Central Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Comfort Hotel Arctic offers 94 accommodations with bathrobes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Telephone
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

Guests are served free English breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 11:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for SEK 250 per night.
  • Cribs (infant beds) are available for SEK 0 per night.

Pet Policy

  • Pets: SEK 250 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: SEK 150 per night
  • Pet fee: SEK 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 0 per night
  • Rollaway bed fee: SEK 250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Arctic Lulea
  • Comfort Hotel Arctic
  • Comfort Hotel Arctic Lulea
  • Hotel Arctic Comfort
  • Comfort Arctic
  • Comfort Hotel Arctic Hotel
  • Comfort Hotel Arctic Lulea
  • Comfort Hotel Arctic Hotel Lulea

National Rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.