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Mama Shelter Luxembourg

3.0 star property
Hotel in Luxembourg City with rooftop terrace and 24-hour front desk

Photo gallery for Mama Shelter Luxembourg

Rooftop terrace
Room, 2 Single Beds (Large)
Restaurant
Restaurant
Double Room, 1 Double Bed (Medium Mama)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Pet-friendly
The current price is NZ$297
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
2 RueDuFort Niedergrunewald, Luxembourg City, L2226
  • Grand Ducal Palace
    ‪15 min walk‬
  • Luxembourg City Hall
    ‪17 min walk‬
  • Notre-Dame Cathedral
    ‪18 min walk‬
  • Luxembourg (LUX-Findel)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Single Beds (Large)

Room, 2 Single Beds (Large)

Room, 2 Single Beds (Large)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, 2 Single Beds (Medium Mama)

Twin Room, 2 Single Beds (Medium Mama)

Twin Room, 2 Single Beds (Medium Mama)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Private bathroom
Hairdryer
Minibar
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed (Medium Mama)

Double Room, 1 Double Bed (Medium Mama)

Double Room, 1 Double Bed (Medium Mama)

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Private bathroom
Hairdryer
Minibar
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Queen Bed (Large Mama)

Double Room, 1 Queen Bed (Large Mama)

Double Room, 1 Queen Bed (Large Mama)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Private bathroom
Hairdryer
Minibar
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Luxembourg City

At Mama Shelter Luxembourg you'll be within steps of European Court of Justice and Philharmonie Luxembourg. Highlights at this hotel include a restaurant, a bar/lounge and a rooftop terrace. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Plus you'll find multilingual staff, a gift shop and a front desk safe. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 5-minute walk of this 3-property class Kirchberg hotel include Place d'Europe and Mudam Luxembourg.

What's nearby

  • European Convention Center Luxembourg - 4 min walk - 0.4 km
  • Grand Ducal Palace - 15 min walk - 1.3 km
  • Place d'Armes - 16 min walk - 1.4 km
  • Luxembourg City Hall - 17 min walk - 1.5 km
  • Notre-Dame Cathedral - 18 min walk - 1.6 km

Getting around

  • Place de Metz Tram Stop - 3 min drive
  • Pfaffenthal-Kirchberg Station - 11 min walk
  • Findel International Airport (LUX) - 15 min drive

Restaurants

  • ‪Les Jardins D’anaïs - ‬18 min walk
  • ‪L'Osteria - ‬3 min walk
  • ‪Restaurant Mousel's Cantine - ‬18 min walk
  • ‪Rock Box - ‬19 min walk
  • ‪Sofitel Luxembourg Europe - ‬4 min walk

About this property

Mama Shelter Luxembourg

Hotel in Luxembourg City with rooftop terrace and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include 12 meeting rooms and coworking spaces.

Public spaces have free WiFi. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Mama Shelter Luxembourg. For a fee, parking is available.

This 3-star Luxembourg City hotel is smoke free.

  • 145 guestrooms or units
  • Terrace on the roof
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mama Shelter Luxembourg offers 145 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Smart televisions come with cable channels and pay-per-view films. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 21 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 26 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 12 meeting rooms
  • Coworking space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 15.0 per night.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 for adults and from EUR 14 for children
  • Self-parking fee: EUR 21 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mama Shelter Luxembourg Hotel
Mama Shelter Luxembourg Luxembourg City
Mama Shelter Luxembourg (Opening May 2020)
Mama Shelter Luxembourg (Opening July 2020)
Mama Shelter Luxembourg (Opening March 2020)
Mama Shelter Luxembourg Hotel Luxembourg City

Frequently asked questions

What is the cancellation policy at Mama Shelter Luxembourg?

Mama Shelter Luxembourg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mama Shelter Luxembourg?

As of 12 Sept 2025, prices found for a 1-night stay for 2 adults at Mama Shelter Luxembourg on 27 Sept 2025 start from NZ$296.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mama Shelter Luxembourg?

Yep, Mama Shelter Luxembourg has a self car park for EUR 21 per day.

What makes Mama Shelter Luxembourg a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Mama Shelter Luxembourg.

Does Mama Shelter Luxembourg serve breakfast?

You bet, buffet brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Mama Shelter Luxembourg?

No, Mama Shelter Luxembourg does not offer an airport shuttle service.

Is there a bar or restaurant at Mama Shelter Luxembourg?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mama Shelter Luxembourg?

Check-in begins at 3:00 PM. Check-out time is noon.

Mama Shelter Luxembourg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 153 out of 221 reviews
Rating 8 - Good. 54 out of 221 reviews
Rating 6 - Okay. 8 out of 221 reviews
Rating 4 - Poor. 6 out of 221 reviews
Rating 2 - Terrible. 0 out of 221 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Aldin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Laurent, Mercer Island

Business traveller
Liked: Cleanliness, property conditions & facilities
Personnel 5 Room 4 Ambiance 5 Breakfast 4 Restaurant (diner) 2 Value 4
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Stayed 1 night in May 2025

4/10 Poor

Mason

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

could be much better!

It's a beautiful hotel and convenient, but I couldn't have any sleep! They have a cute restaurant onsite, that said, people were parting and music going on all night, not great as the rooms aren't soundproof! Then once the party was over morning and loud walkers started to pass by, not a great experience! They should do something to make the room soundproof!
Stayed 1 night in May 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Great Area

Wonderful stay in a great hotel in a really green and clean area. Staff were friendly and accommodating. Thank you
Stayed 3 nights in May 2025

10/10 Excellent

alec

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mama Shelter is conveniently located in Kirchberg, close to the tramway line. The hotel is very modern and cosy, the rooms are comfortable and generous. The restaurant and bar as well as the bakery are all good with a tasty modern and fun atmosphere. We stayed in 2 connecting rooms with our 2 daughters. Our kids just loved the fun and cool vibe of this wonderful and not too expensive hotel. We will be back for sure !
Stayed 3 nights in Mar 2025

10/10 Excellent

Kerys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing luxurious stay in this cool and quirky hotel. Very easily reachable by tram from the train station and to the city centre. Delicious bakery on site of the hotel and amazing food in the restaurant. Very helpful and friendly staff. Lovely comfortable bed and amenities, would definitely recommend
Stayed 2 nights in Jan 2025

8/10 Good

Nathaniel and Ariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place with a great bakery

My family and I had a nice stay at Mama shelter. It was a quick walk and even quicker tram ride from the Pfaffenthan-kirchberg train stop. The hotel workers were friendly and held our bags until we were able to check in. They gave us ideas about things to do in the area as well as some restaurants. We ended up getting some pastries at the Mama bakery downstairs and they was fabulous! We slept well in a quiet room with two queen size beds. It was really nice to have a large room available in Europe! The room was clean and unique. We would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Dmitrijs

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Amazing place
Stayed 1 night in Jan 2025

10/10 Excellent

Saebom

Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Stayed 1 night in Nov 2024

4/10 Poor

Jihun

Liked: Cleanliness, property conditions & facilities, room comfort

Ridiculous stay!

Went to Luxembourg to stay away from the craziness of the New Year’s Eve – hence I wanted to have a quiet moment to end the year. Guess what -- it was not sadly. There was a night club-like loud event on the roof top with loud heavy metal music until 3am because it was a New Year’s Eve. This was clearly audible from my room. The fact that it had a nice room design and comfortable bedding, it had a very poor sound proof. The reception area is very small despite the fact the hotel has huge space for a restaurant and a roof top terrace (where there was a loud event!). The reception area only had one huge table and a small table with lots of chairs. The reception area can be packed like crazy if its busy. Worst sleep and I would not come back to this place again. Not recommended for everyone. Avoid at any cost.
Stayed 1 night in Dec 2024

8/10 Good

Alice

Liked: Property conditions & facilities, room comfort
Nice stay and comfy. A shame the room wasn’t serviced day 2. Lovely Boulangerie
Stayed 3 nights in Dec 2024

10/10 Excellent

Rami, London

Stayed 1 night in Nov 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very accessible comfortable hotel

Stayed 4 nights in Nov 2024

6/10 Okay

david

Travelled with group
Liked: Cleanliness, property conditions & facilities

Communication

Clean, easy connection to free public transport. Disappointed roof bar not open. Nothing on hotel website when booking to say bar is seasonal. Even In pre- arrival email it gave bar opening times as if roof bar would be open during stay. No space in ground floor bar for relaxing seat with drink, only at a food table or bar stool. During stay left for neighbouring hotel for evening drinks. Mini bar snacks sign says to go to floor 1 vending machine s, they were not operating. Informed to go to neighbouring hotel. Communication on website, pre arrival emails and signage needs to improve.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 3 nights in Sep 2024

10/10 Excellent

César

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent every thing...
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Vasco Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Looking forward to visit their different locations
Stayed 1 night in Aug 2024

10/10 Excellent

Martyna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crazy but great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, close to the free tram which takes you straight downtown. Nice restraint and coffee shop and affordable rates
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo, Santo Domingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again! Quirky at the beginning but then it makes sense, if that makes sense. Great staff!
Stayed 2 nights in Jul 2024