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4.0 out of 5

"Lovely decor, pleasing staff and convenient location. " More

By a verified traveller on Wed 11 Dec 2019

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Hotel Description

You'll be connected to the convention center at Hotel Royal Macau, and within just a 15-minute stroll of popular places like Ruins of St. Paul's Cathedral and Senado Square. Highlights at this luxury hotel include 3 restaurants, an indoor swimming pool, and a bar/lounge.

You can enjoy TVs with satellite channels, and all 381 rooms feature free WiFi, free wired Internet, and free bottled water. Refrigerators and room service make in-room dining convenient. Safes, hair dryers, and phones are also available.

The restaurant, FADO, serves Portuguese cuisine and is open for breakfast, lunch, and dinner. Enjoy the fitness center and sauna. 4897 square feet (455 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning full breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking.

Within a 30-minute walk of this 5-star Macau hotel, attractions include Macau Fisherman's Wharf and Macau Ferry Terminal.

Royal Superior Twin Bed Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$83* Per night/room 27 Oct. - 28 Oct.

Deluxe Double Room with Breakfast - Free Upgrade to Premier Room with Breakfast

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Room with Breakfast - Free Upgrade to Suite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Royal Superior Single

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Royal Premier King with 2 Breakfasts, 2 afternoon tea and Lounge Benefits

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Royal Macau ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Royal Macau

Everyone (1) Couples (1)
4 out of 5
Lovely decor, pleasing staff and convenient location.

Posted by on 11 Dec. 2019

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Comment from Hotel Management

20 Dec. 2019 by Guest Relations Department

Dear guest, Thank you for taking the time to share your comment with us on Expedia. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We are delighted to know that you are satisfied with our comfortable environment, friendly staff and convenient location. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you again soon! Yours sincerely, Hotel Royal Macau

4 out of 5
Good location for business and holiday trips; shuttle service to/from Fert terminal is a bonus.

Posted by on 22 Mar. 2019

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Comment from Hotel Management

25 Mar. 2019 by Guest Relations Department

Dear RSOIN, Thank you for taking the time to share your comment with us on Expedia. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We are glad to know that you are satisfied with our convenient location and complimentary shuttle bus. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Yours sincerely, Hotel Royal Macau

About the Hotel Royal Macau

Location Estrada Da Vitoria 2-4, Macau,

Property Features

Hotel Royal Macau offers its guests an indoor pool, a sauna, and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 4897 square feet (455 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Hotel Royal Macau. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Macau hotel is smoke free.

  • 381 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 4897 sq ft of conference space
  • 455 sq m of conference space
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Macau Intl. Airport (MFM) (8.3 km / 5.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Royal Macau offers 381 accommodations with safes and complimentary bottled water. Televisions come with satellite channels. Bathrooms include slippers and hair dryers. This Macau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Refrigerator
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Slippers
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

FADO - Overlooking the garden, this restaurant specializes in Portuguese cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Catalpa Garden - This restaurant specializes in Chinese cuisine and serves lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open select days.

Lobby Lounge - This coffee shop specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Please note: Fado restaurant is closed every Wednesday. Catalpa Garden restaurant is closed every Monday.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 748.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

For any booking amendments, the guest will be charged a service fee collected at the property upon arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Cash or credit card deposit required
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: HKD 174 for adults and HKD 113 for children (approximately)
  • Self parking fee: HKD 480 per day
  • Rollaway bed fee: HKD 748.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Macau Royal
  • Hotel Royal Macau
  • Macau Hotel Royal
  • Macau Royal
  • Macau Royal Hotel
  • Royal Hotel Macau
  • Royal Macau
  • Royal Macau Hotel
  • Royal Hotel Macau
  • Macau Royal Hotel
  • Hotel Royal Macau Hotel
  • Hotel Royal Macau Macau
  • Hotel Royal Macau Hotel Macau

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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