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Hanaqpacha Inn

3.0 star property

Photo gallery for Hanaqpacha Inn

Front of property – evening/night
Buffet
Double Room, 1 King Bed, Private Bathroom
Free WiFi
Reception

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Calle Chumpi Wiñay 109, Machu Picchu, Cusco, 8681
  • Place, Historic Sanctuary of Machu Picchu
    ‪1 min walk‬
  • Place, Manco Capac Square
    ‪5 min walk‬
  • Place, Aguas Calientes Hot Springs
    ‪10 min walk‬

Room options

View all photos for Twin Room, 2 Single Beds, Private Bathroom

Twin Room, 2 Single Beds, Private Bathroom

Twin Room, 2 Single Beds, Private Bathroom

  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, 1 King Bed, Private Bathroom

Double Room, 1 King Bed, Private Bathroom

Double Room, 1 King Bed, Private Bathroom

  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room, 3 Single Beds, Private Bathroom

Triple Room, 3 Single Beds, Private Bathroom

Triple Room, 3 Single Beds, Private Bathroom

  • 19 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Single Room, 1 Single Bed, Private Bathroom

Single Room, 1 Single Bed, Private Bathroom

Single Room, 1 Single Bed, Private Bathroom

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

About the area

Machu Picchu

At Hanaqpacha Inn you'll be within steps of Historic Sanctuary of Machu Picchu and Putucusi. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find dry cleaning/laundry services and luggage storage. Each morning free full breakfast is offered between 5 AM and 9 AM. There's also the convenience of free train pick-up service. .With a stay at this 3-property class Machu Picchu hotel, you'll be 0.9 km (0.6 mi) from Aguas Calientes Hot Springs.

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
  • Manco Capac Square - 5 min walk - 0.5 km
  • Aguas Calientes Hot Springs - 10 min walk - 0.9 km
  • Butterfly House - 8 min drive - 1.9 km
  • Butterfly Farm of Machu Picchu - 8 min drive - 1.9 km

Getting around

  • Machu Picchu Station - 4 min walk

Restaurants

  • ‪La Boulangerie de Paris - ‬5 min walk
  • ‪Full House Peruvian Cousine - ‬4 min walk
  • ‪Cala - ‬3 min walk
  • ‪Inkaterra Restaurant Principal - ‬1 min walk
  • ‪Mapacho Craft Beer - ‬4 min walk

About this property

Hanaqpacha Inn

Free breakfast is available daily. Public spaces have free WiFi. Hanaqpacha Inn also features tour/ticket assistance, concierge services, and dry cleaning/laundry services.

This 3-star Machu Picchu hotel is smoke free.

  • 20 guestrooms or units
  • Full breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
Hanaqpacha Inn offers 20 accommodations. 27-inch LCD televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Similar properties

Reception
Hotel Ruta Amazonica Machupicchu
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Housekeeping
4.4 out of 5, Excellent, 65 reviews
The price is NZ$94
6 Apr - 7 Apr
Hotel Ruta Amazonica Machupicchu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle

Food and drink

  • Free full breakfast available daily 5 AM to 9 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanaqpacha Inn

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express.

Property Registration Number 20491199416

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanaqpacha Inn Cusco
Hanaqpacha Cusco
Hanaqpacha
Hanaqpacha Inn Machu Picchu
Hanaqpacha Machu Picchu
Hanaqpacha Inn Hotel
Hanaqpacha Inn Machu Picchu
Hanaqpacha Inn Hotel Machu Picchu

Frequently asked questions

What is the cancellation policy at Hanaqpacha Inn?

Hanaqpacha Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Hanaqpacha Inn?

No, there is no spa at this property. Aguas Calientes Hot Springs is a short 11-minute walk away.

Does Hanaqpacha Inn serve breakfast?

Yep, free full breakfast is served daily from 5 AM to 9 AM.

Is there a free airport shuttle available at Hanaqpacha Inn?

No, Hanaqpacha Inn does not offer an airport shuttle service.

What time are check-in & check-out at Hanaqpacha Inn?

Check-in begins at noon. Check-out time is 12:30 PM.

Are pets allowed at Hanaqpacha Inn?

No, pets and service animals are not allowed.

Hanaqpacha Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 46 reviews
Rating 8 - Good. 14 out of 46 reviews
Rating 6 - Okay. 11 out of 46 reviews
Rating 4 - Poor. 11 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Ali, Chicago

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
You need to ask for hot water each time before you take shower. No heat. Very very noisy. You hear kids noise 24/7. I was there for 4 nights and no sleep.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good bed, good bathroom, and good WiFi. Close to the train station.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort

Would not recommend

Was a good price, but you get what you pay for. It was an incredibly loud place (outside, with thin windows) and very little sleep was had as a result. Breakfast said it would be at 5, but was at 6 and for those heading up to the mountain, they need that earlier breakfast. Sofa in the lobby stank really bad.
Stayed 1 night in Dec 2018

4/10 Poor

Matt, Sydney

Liked: Cleanliness, staff & service
Decent ish hotel but for the price, would have expected full breakfast available at beginning of breakfast service (no coffee) and Wi-fi to be available in room. When challenged we were told that it worked as he had it on his phone... but it clearly didn’t despite him resetting the modem. There are a lot of options in Aguas Calientes but as you are only ever there for a maximum of two nights perhaps they didn’t feel the need to be on top of their game as they repeat business is not their game. Positive, We were able to check in early and the lady was very sweet!
Stayed 1 night in Sep 2018

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful

The service was really nice. Breakfast was good. We had an early train to Machu Picchu and they accommodated us, kept our bags and let us hang out in the lobby til we left on the train.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The room was clean and comfy. Nice television and wifi worked well.
Stayed 1 night in Jul 2018

6/10 Okay

Nella, Arkansas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Even the little noise you can hear ... little kids in the street running ... people talking ... I had a room on the 5 th floor .,. But I was surprised how can you listen to even people talking in the streets on the first floor .
Stayed 2 nights in May 2018

4/10 Poor

Carolyn, North Carolina

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

noisy location

Our triple room was next to building construction which started at 7:30 and continued till 8:00 pm. in addition the second night a neighbor had loud music playing all night and all day. Even the police could´t stop it. Another problem were the uneven steps which could cause a serious fall.
Stayed 1 night in Mar 2018

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel in aguas calientes

everything was great only downside no elevator kinda hard to go upstairs with luggage considering the altitude of the place.
Stayed 2 nights in Mar 2018

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities

Good place to stay before or after Machu Picchu

We stayed here before and after trip to Machu Picchu. Nice enough stay in a small town. Easy walking to the rest of the town. good breakfast.
Stayed 2 nights in Jan 2018

2/10 Terrible

Elmira

Liked: Property conditions & facilities
Disliked: Room comfort

Wouldn’t recommend to stay at this hotel

Our room was facing a construction, which was starting at 7 am till 11 pm. We didn’t get any sleep. The room was spacious, but our king bed was two double beds combined together. The pillows were tough, the towels were stained, no toilet paper, and tiny shower room. The breakfast was good, but the omelet was sitting cold. Very slow internet, very poor insulation system, so you would hear everything. For the price we paid, this hotel is not worth it, I wouldn’t recommend to stay there. Perhaps the hostel next to it was charging much less and it was in much better condition.
Stayed 2 nights in Oct 2017

8/10 Good

Janet

Liked: Cleanliness, staff & service
Super friendly staff. Room was noisy and very bright at night. The shower was either super hot or super cold, no in between

4/10 Poor

Stacy

Disliked: Staff & service, room comfort

There are better places to stay

I was not impressed with the hotel. My room has a bathroom window that you could not open (it was locked with a key) and on the other side of the window were men doing construction work from 7am-7pm every day. The only window I could open was actually at the front of my room in the hallway so that anyone walking by could stick their entire hand (or body) right through the window. There was zero ventilation in my room and it smelled like mildew the entire time. All of my belongings smelled like mildew when I left. The staff was not friendly and spoke no English, which is fine, but they weren't even nice about it. There are far better places to stay for the same amount of money.

8/10 Good

Dan, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities

Great location near bus stop + shops

I had a great experience at the Hanaqpacha Inn. Although not very fancy or modern, I was very pleased to find out that there was running hot water in the shower! After having to shower in cold/lukewarm water the past few days this felt amazing. The complimentary breakfast in the morning before our hike was also a big plus. The Inn is located close to a futbol field and there are many locals that hung out nearby - we felt very safe walking around at night. If you are looking to stay somewhere comfortable and affordable this is your place!

6/10 Okay

Christina

Liked: Staff & service
Disliked: Room comfort
Sweet staff & nice breakfast, but no elevator to our 4th-floor room, & it's a bit of a hike from the train station.

4/10 Poor

close but noisy, r

Disliked: Property conditions & facilities, room comfort

Close to everything but very very noisy

It was clean enough and room ample size. However, it was way too noisy from other guests, roosters crowing and staff talking. The curtains were gauze thin and let in too much light. A positive- very close to everything and staff did seem helpful.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Staff had attitude, knew little English, was not the he most welcoming.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impossible to sleep

Very small hotel, we were at the 5th floor without elevator. Noise from street was impossible until midnight. The door to our room had glass so the light from the corridor was on all night in my face. The staff was attentive and nice. I do not recommend this hotel if you plan to sleep at night.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy poco. servicio y atención mala. No ofrece mucho...
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el establecimiento. Sólo que si tuviera un poco más de m2 la habitación será más cómoda.
Stayed 2 nights in Jun 2019

4/10 Poor

Abrao J

Hotel muito, mal montado. Recepcionista mal humorado Alguns apartamentos tem janela para o corredor interno. Café da manhã marcado para iniciar às 5:00 não estava posto às 5:20 Banheiro muito apertado. Não cabem duas pessoas Pessoas preparando o café da manhã sem aparatos de proteção. Falta de higiene
Stayed 1 night in Nov 2018

8/10 Good

Solange

Liked: Cleanliness, staff & service

Pequeno

O único problema que tive foi com a TV que desligava o tempo todo, o café era simples, os funcionários foram todos atenciosos. Nesse período o hotel estava lotado então não pude mudar de quarto.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Hotel muito próximo à estação de trem. Quartos pequenos mas com boa manutenção e limpos. Ótimo custo beneficio.
Stayed 1 night in Sep 2018

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien.

J’ai adoré mon séjour. Le seul point négatif est l’emplagacement. L’hotel semble être situé à la limite du quartier résidentiel, donc c’est loin des attraits principaux. Le déjeuner est succulent.
Stayed 2 nights in Jul 2018

8/10 Good

Kleber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort