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Fenix Hotel Machupicchu

Property class: 3.5

Photo gallery for Fenix Hotel Machupicchu

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Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View map
202 Ca. Wiracocha, Machu Picchu, Cuzco, 08681
  • Place, Historic Sanctuary of Machu Picchu
    ‪1 min walk‬
  • Place, Manco Capac Square
    ‪5 min walk‬
  • Place, Aguas Calientes Hot Springs
    ‪7 min walk‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Comfort Triple Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Comfort Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Comfort Double Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Machu Picchu

Fenix Hotel Machupicchu places you steps from Historic Sanctuary of Machu Picchu and within a short 5-minute stroll of Manco Capac Square. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a rooftop terrace and a 24-hour front desk. Other amenities include a free manager's reception, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Near this 3.5-property class Machu Picchu hotel, you'll find Aguas Calientes Hot Springs.

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
  • Manco Capac Square - 5 min walk - 0.5 km
  • Aguas Calientes Hot Springs - 7 min walk - 0.6 km
  • Butterfly Farm of Machu Picchu - 4 min drive - 1.9 km
  • Temple of the Condor - 17 min drive - 5.6 km

Getting around

  • Machu Picchu Station - 3 min walk

Restaurants

  • ‪Restaurant Amazonas - ‬2 min walk
  • ‪Inka Wasi - ‬3 min walk
  • ‪Bar & Snack "Tortu's - ‬3 min walk
  • ‪Restaurante Turistico Inti Pata - ‬2 min walk
  • ‪El Mapi - ‬2 min walk

About this property

Fenix Hotel Machupicchu

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and coffee/tea in common area are also featured at Fenix Hotel Machupicchu.

This 3.5-star Machu Picchu hotel is smoke free.

  • 15 guestrooms or units
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Terrace on the roof
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
Fenix Hotel Machupicchu offers 15 accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Satellite televisions are provided. This Machu Picchu hotel provides complimentary wireless Internet access. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 8:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (206 centimetre wide door)
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways (203 centimetre wide)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • TV with satellite channels

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Heating
  • Individual decor
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at up to 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts cash.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

hotel anka machupicchu
BRUNO'S HOTEL MACHUPICCHU
Fenix Hotel Machupicchu Hotel
Fenix Hotel Machupicchu Machu Picchu
Fenix Hotel Machupicchu Hotel Machu Picchu

Frequently asked questions

What is the cancellation policy at Fenix Hotel Machupicchu?

Fenix Hotel Machupicchu offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Fenix Hotel Machupicchu?

No, there is no spa at this property. Aguas Calientes Hot Springs is a short 6-minute walk away.

What makes Fenix Hotel Machupicchu a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Fenix Hotel Machupicchu.

Does Fenix Hotel Machupicchu serve breakfast?

You bet, free buffet breakfast is served daily between 5:00 AM and 8:30 AM.

Is there a free airport shuttle available at Fenix Hotel Machupicchu?

No, Fenix Hotel Machupicchu does not offer an airport shuttle service.

Is there a bar or restaurant at Fenix Hotel Machupicchu?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Fenix Hotel Machupicchu?

Check-in begins at 11:00 AM. Check-out time is 10:30 AM.

Are pets allowed at Fenix Hotel Machupicchu?

No, pets are not allowed.

Fenix Hotel Machupicchu Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There very friendly nice people beautiful hotel
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our night before going to Machu Picchu. Norma and her team were super welcoming and helpful.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Fenix is amazing , Norma and her staff is fluent in English and Spanish . Value for your money , everything is walkable . Clean and safe.
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
The shower and bathroom in general were in very poor condition and not very safe, unfortunately.
Stayed 3 nights in Feb 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is seemingly still under construction. The queen bed was a double at best. The walls a paper thin and can hear everything. The room have windows above the door that allow light from the hall way to shine in. The staff is very attentive though.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Gracias por el buen trato
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Las fotos que veas no son la realidad!

El cuarto fatal,en la regadera habia pelos,el wc sucio,el lavabo sucio!y hasta una curita en la regadera que algun huesped dejo tirada!que asco!las ventanas no estan selladas ni con silicon!por lo cual se escucha toso el ruido de la calle y adentro se escucha absolutamente todo...TODO!carisimo para lo que te ofrecen me eh quedado por ese precio en excelentes hoteles en otros paises,y con mucho mejor servicio que este,las recepcionista una amable y la otra de cara y cero servicial!se los juro que hasta un hotel de paso esta mil veces mas limpio!en vrd ahorrense la experiencia!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedaria novamente, sem dúvida alguma

Super limpo, bem localizado, com uma vista incrível para as montanhas (no local do café). Fácil acesso a toda a cidade. Uma pessoa foi nos pegar no desembarque do trem ( achei isso super atencioso). Preço justo e bem pertinho do embarque de ônibus para subir Machu Picchu. Com certeza indicarei esta Hospedagem.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien atendida en el hotel, guiada cuando consultaba y acompañada cuando lo necesite. Excelente condiciones del hotel, comodo y muy acogedor. Muchas gracias.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024