NaturaLodge Machu Picchu

3.0 star property
Mountain hotel with free breakfast, 9-minute walk to Aguas Calientes Hot Springs

Photo gallery for NaturaLodge Machu Picchu

Reception
Elite Double Room | Bathroom
Reception
Elite Double Room
Flat-screen TV, Netflix, streaming services

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Laundry room

Explore the area

View map
Pasaje Huáscar, Machu Picchu, 08681
  • Place, Historic Sanctuary of Machu Picchu
    ‪1 min walk‬
  • Place, Manco Capac Square
    ‪2 min walk‬
  • Place, Aguas Calientes Hot Springs
    ‪13 min walk‬

Room options

Classic Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Flat-screen TV
Private bathroom
Netflix
Desk
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

Highlights

Flat-screen TV
Private bathroom
Netflix
Desk
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Elite Double Room

Highlights

Balcony
Flat-screen TV
Private bathroom
Netflix
Desk
  • 15 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

Family Double Room

Highlights

Flat-screen TV
Private bathroom
Netflix
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed
  • City view

About the area

Machu Picchu

NaturaLodge Machu Picchu puts you in the heart of Machu Picchu, within steps of Historic Sanctuary of Machu Picchu and Manco Capac Square. Highlights at this hotel include free continental breakfast. .This smoke-free hotel offers free WiFi in public areas, express check-out and dry cleaning/laundry services. Plus you'll find tour/ticket assistance. Each morning free breakfast is served. .With a stay at this 3-property class Machu Picchu hotel, you'll be 0.8 km (0.5 mi) from Aguas Calientes Hot Springs.

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
  • Manco Capac Square - 2 min walk - 0.2 km
  • Aguas Calientes Hot Springs - 13 min walk - 1.0 km
  • Butterfly House - 4 min drive - 1.5 km
  • Manuel Chavez Ballon Site Museum - 5 min drive - 2.3 km

Getting around

  • Machu Picchu Station - 4 min walk

Restaurants

  • ‪Mesa 7 Restaurant Mapi - ‬3 min walk
  • ‪Hot Springs 2 Restaurant - ‬2 min walk
  • ‪Inka Wasi - ‬2 min walk
  • ‪Apu Salkantay - ‬2 min walk
  • ‪Munaycha - ‬2 min walk

About this property

NaturaLodge Machu Picchu

Mountain hotel with free breakfast, 9-minute walk to Aguas Calientes Hot Springs
Free breakfast is served daily. WiFi is free in public spaces. NaturaLodge Machu Picchu also features tour/ticket assistance, dry cleaning/laundry services, and express check-out.

This 3-star Machu Picchu hotel is smoke free.

  • 11 guestrooms or units
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Tour and ticket information
  • No smoking on site
NaturaLodge Machu Picchu offers 11 accommodations. 43-inch flat-screen televisions come with Netflix. This Machu Picchu hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM

Conveniences

  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • 60 steps to reach entrance
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV
  • Netflix
  • Streaming services

More

  • Desk

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

NaturaLodge
NaturaLodge Machu Picchu Hotel
NaturaLodge Machu Picchu Machu Picchu
NaturaLodge Machu Picchu Hotel Machu Picchu

Frequently asked questions

What is the cancellation policy at NaturaLodge Machu Picchu?

NaturaLodge Machu Picchu offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at NaturaLodge Machu Picchu?

No, there is no spa at this property. Aguas Calientes Hot Springs is a short 9-minute walk away.

Does NaturaLodge Machu Picchu serve breakfast?

You bet, complimentary continental breakfast is offered daily from 5:00 AM to 9:00 AM.

Is there a free airport shuttle available at NaturaLodge Machu Picchu?

No, NaturaLodge Machu Picchu does not offer an airport shuttle service.

What time are check-in & check-out at NaturaLodge Machu Picchu?

Check-in begins at noon. Check-out time is 10:00 AM.

Are pets allowed at NaturaLodge Machu Picchu?

No, pets are not allowed.

NaturaLodge Machu Picchu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 53 out of 79 reviews
Rating 8 - Good. 12 out of 79 reviews
Rating 6 - Okay. 5 out of 79 reviews
Rating 4 - Poor. 6 out of 79 reviews
Rating 2 - Terrible. 3 out of 79 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kaname

Stayed 3 nights in Oct 2025

10/10 Excellent

Gyanendra

Stayed 1 night in Oct 2025

10/10 Excellent

Ghighilan Alexandru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with great views
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Stayed 1 night in Oct 2025

8/10 Good

Tenzin

Stayed 2 nights in Oct 2025

6/10 Okay

Alona

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Miguel

Stayed 1 night in Sep 2025

10/10 Excellent

Kara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We finished our tour of Machu Picchu and our bus didn’t leave for hours so we booked this hotel to take a nap/relax. The room was not ready but the staff got it ready for us quickly. Great location, comfortable bed, an friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful! View from breakfast is magnificent! Keep walking up the stairs and you’ll find it.
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the breakfast was nice. In the context of how small and isolated Aguas Calientes is, this property is a solid choice and a great value.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy!

This is a beautiful newly renovated hotel with comfy beds. Breakfast was on a lovely rooftop dining area and was delicious. 10/10
Stayed 1 night in Aug 2025

8/10 Good

Devi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Only about 5 minutes walk from the train station. However be prepared for so many stairs leading to the property. And hotel also has no elevator. Due to be on the main square, could be noisy and loud music never stops
Stayed 1 night in Aug 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and quite affordable! Next to the main sqaure, nearby restaurants, activities, and local shops.
Stayed 1 night in May 2025

10/10 Excellent

Gabe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gido was an awesome host and tour guide! Highly recommend this place. The views are great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Pascual

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Laurencio

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lo bueno: el personal es cariñoso y te guardan el equipaje. Lo malo: Se encuentra sobre la plaza principal lo que lo convierte en un espacio muy ruidoso ya que siempre hay eventos hasta tarde. No hay calefacción. En tres noches que nos hospedamos nunca vinieron a limpiar la habitación. Tuve que meterme a buscar papel higiénico al área de servicio porque no lo reponían. Es normal que no haya nadie en recepción. No son puntuales con el check-in. El wifi no funciona. Para costar 73 usd la noche el desayuno es pobre. Para llegar al hotel hay que subir como 30 escalones.
Stayed 3 nights in Jul 2025

10/10 Excellent

pravin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Hannah

Property is unresponsive
Stayed 2 nights in May 2025

10/10 Excellent

Elena

Liked: Cleanliness, property conditions & facilities
Ggg
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Stayed 2 nights in Jun 2025

10/10 Excellent

Aristides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naturallodge Hotel Cusco

Very friendly staffs. They were very willing to assist you in anyway they can including help with booking attractions, places to eat and more. The room was spacious and clean. I totally recommend it.
Stayed 1 night in Jun 2025

10/10 Excellent

Yadira

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The family who runs the hotel were very accommodating and went above and beyond to help us with laundry, early breakfast and just general questions. There was hot water which was a plus :). They also have a rooftop that overlooks the plaza, would recommend to anyone.
Stayed 2 nights in Jun 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the hotel was right off the main plaza, and the host was very helpful with my questions and in offering recommendations for my time here
Stayed 2 nights in Jun 2025

10/10 Excellent

Naylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing & very helpful during our stay! Room was clean, and had hot water for an amazing shower after a long day. We would like to thank them for all of their accommodations. We can't wait to come back again in the future! - Makana & Grecia
Stayed 1 night in May 2025

4/10 Poor

Madison

Upon check in a man escorted me to a different hotel and was really shady about his explanation. The new hotel staff informed me that he had called them to book me a room when I arrived at the property. I felt very uncomfortable.
Stayed 1 night in May 2025