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NaturaLodge Machu Picchu

3.0 star property
Hotel with free breakfast, a short walk to Aguas Calientes Hot Springs

Photo gallery for NaturaLodge Machu Picchu

Flat-screen TV, Netflix, streaming services
Reception
Elite Double Room | Bathroom
Reception
Elite Double Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Free WiFi
The current price is NZ$120
29 Oct - 30 Oct

Explore the area

View map
Pasaje Huáscar, Machu Picchu, 08681
  • Place, Aguas Calientes Hot Springs
    ‪11 min walk‬
  • Place, Huayna Picchu
  • Place, Temple of the Condor
    ‪11 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Flat-screen TV
Private bathroom
Netflix
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Flat-screen TV
Private bathroom
Netflix
Desk
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Double Room

Elite Double Room

Elite Double Room

Highlights

Balcony
Flat-screen TV
Private bathroom
Netflix
Desk
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room

Family Double Room

Highlights

Flat-screen TV
Private bathroom
Netflix
Desk
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

About the area

Machu Picchu

NaturaLodge Machu Picchu puts you in the heart of Machu Picchu, within steps of Historic Sanctuary of Machu Picchu and Manco Capac Square. Highlights at this hotel include free continental breakfast. .This smoke-free hotel offers free WiFi in public areas, express check-out and dry cleaning/laundry services. Plus you'll find tour/ticket assistance. Each morning free breakfast is served. .With a stay at this 3-property class Machu Picchu hotel, you'll be 0.8 km (0.5 mi) from Aguas Calientes Hot Springs.

What's nearby

  • Manco Capac Square - 1 min walk - 0.0 km
  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
  • Aguas Calientes Hot Springs - 11 min walk - 0.9 km
  • Temple of the Condor - 11 min drive - 3.0 km
  • Temple of the Sun - 11 min drive - 3.0 km

Getting around

  • Machu Picchu Station - 4 min walk

Restaurants

  • ‪Munaycha - ‬2 min walk
  • ‪Mesa 7 Restaurant Mapi - ‬3 min walk
  • ‪Inka Wasi - ‬2 min walk
  • ‪El Mapi - ‬2 min walk
  • ‪Pueblo Viejo - ‬1 min walk

About this property

NaturaLodge Machu Picchu

Hotel with free breakfast, a short walk to Aguas Calientes Hot Springs
Free breakfast is served daily. WiFi is free in public spaces. NaturaLodge Machu Picchu also features tour/ticket assistance, dry cleaning/laundry services, and express check-out.

This 3-star Machu Picchu hotel is smoke free.

  • 11 guestrooms or units
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Tour and ticket information
  • No smoking on site
NaturaLodge Machu Picchu offers 11 accommodations. 43-inch flat-screen televisions come with Netflix. This Machu Picchu hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM

Conveniences

  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • 60 steps to reach entrance
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV
  • Netflix
  • Streaming services

More

  • Desk

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

NaturaLodge
NaturaLodge Machu Picchu Hotel
NaturaLodge Machu Picchu Machu Picchu
NaturaLodge Machu Picchu Hotel Machu Picchu

Frequently asked questions

What is the cancellation policy at NaturaLodge Machu Picchu?

NaturaLodge Machu Picchu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NaturaLodge Machu Picchu?

As of 27 Oct 2025, prices found for a 1-night stay for 2 adults at NaturaLodge Machu Picchu on 29 Oct 2025 start from NZ$119.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at NaturaLodge Machu Picchu?

No, there is no spa at this property. Aguas Calientes Hot Springs is a short 9-minute walk away.

Does NaturaLodge Machu Picchu serve breakfast?

You bet, complimentary continental breakfast is offered daily from 5:00 AM to 9:00 AM.

Is there a free airport shuttle available at NaturaLodge Machu Picchu?

No, NaturaLodge Machu Picchu does not offer an airport shuttle service.

What time are check-in & check-out at NaturaLodge Machu Picchu?

Check-in begins at noon. Check-out time is 10:00 AM.

Are pets allowed at NaturaLodge Machu Picchu?

No, pets are not allowed.

Reviews

NaturaLodge Machu Picchu Reviews

8.8

Excellent

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 48 out of 71 reviews
Rating 8 - Good. 9 out of 71 reviews
Rating 6 - Okay. 5 out of 71 reviews
Rating 4 - Poor. 6 out of 71 reviews
Rating 2 - Terrible. 3 out of 71 reviews

Reviews

10/10 Excellent

Gabe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gido was an awesome host and tour guide! Highly recommend this place. The views are great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Pascual

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Laurencio

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lo bueno: el personal es cariñoso y te guardan el equipaje. Lo malo: Se encuentra sobre la plaza principal lo que lo convierte en un espacio muy ruidoso ya que siempre hay eventos hasta tarde. No hay calefacción. En tres noches que nos hospedamos nunca vinieron a limpiar la habitación. Tuve que meterme a buscar papel higiénico al área de servicio porque no lo reponían. Es normal que no haya nadie en recepción. No son puntuales con el check-in. El wifi no funciona. Para costar 73 usd la noche el desayuno es pobre. Para llegar al hotel hay que subir como 30 escalones.
Stayed 3 nights in Jul 2025

10/10 Excellent

pravin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Hannah

Property is unresponsive
Stayed 2 nights in May 2025

10/10 Excellent

Elena

Liked: Cleanliness, property conditions & facilities
Ggg
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Stayed 2 nights in Jun 2025

10/10 Excellent

Aristides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naturallodge Hotel Cusco

Very friendly staffs. They were very willing to assist you in anyway they can including help with booking attractions, places to eat and more. The room was spacious and clean. I totally recommend it.
Stayed 1 night in Jun 2025

10/10 Excellent

Yadira

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The family who runs the hotel were very accommodating and went above and beyond to help us with laundry, early breakfast and just general questions. There was hot water which was a plus :). They also have a rooftop that overlooks the plaza, would recommend to anyone.
Stayed 2 nights in Jun 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the hotel was right off the main plaza, and the host was very helpful with my questions and in offering recommendations for my time here
Stayed 2 nights in Jun 2025

10/10 Excellent

Naylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing & very helpful during our stay! Room was clean, and had hot water for an amazing shower after a long day. We would like to thank them for all of their accommodations. We can't wait to come back again in the future! - Makana & Grecia
Stayed 1 night in May 2025

4/10 Poor

Madison

Upon check in a man escorted me to a different hotel and was really shady about his explanation. The new hotel staff informed me that he had called them to book me a room when I arrived at the property. I felt very uncomfortable.
Stayed 1 night in May 2025

8/10 Good

Yan

Travelled with partner
Liked: Cleanliness, staff & service
The property is OK but some of the room amenities need some tuning or fixing for example, our bathroom sink faucet was loose and wobbling, the soap dispenser in the shower was empty and things in general looked like a refresh was needed. That being said, looking at the other buildings around here in Aguas Caliente, this could be the norm and standard, so can't say... Otherwise the room was clean and functional and there were no bugs whatsoever so that was the most critical aspect for us. Couple other things to consider: 60+ steps to climb up to the lobby of the property, there's a lot of humidity in the room because the property is near the forest, there can be some noise on some nights because of partying in town, but this was an issue for us only one night out of the two we stayed there and last thing is that the lobby front desk attendence is hit or miss, there isn't anyone there very often... That being said, all in all the staff is attentive and very helpful and we'd still recommend this property.. We were overall happy with this booking.
Stayed 2 nights in May 2025

2/10 Terrible

Yohann Mikiel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They sent us a message to pick us up at the train station but after answering their questions to confirm the train time, no one replied. We went there ourselves because it’s not too far but if you have big luggage there are steep stairs to climb. When we got there, the receptionist just said “I saw your message”. After checking in, she accompanied us to our room, got in with her shoes and walked around making it dirty. We arrived late at night and had to wake up early in the morning. So we mostly wanted a shower and sleep but then the water was super cold. We mentioned that to the receptionist who called the manager Guido who told us for him it is warm. He went ahead multiple times in his boiler room maybe to fix it but it did not end up working for us. After insisting a lot with him, we gave up and just showered with the cold water. Everytime guido and the receptionist would come check the water in the bathroom they would also walk around in the bathroom with their shoes making it dirty because there was water everywhere. The bathroom smelled bad on top of it. The toilet paper was outside the bathroom, go figure out. Overall, this was probably the worst experience we had in Peru. Compared to other similarly rated hotel, this one was terrible at best.
Stayed 1 night in May 2025

4/10 Poor

douglas

Disliked: Cleanliness, staff & service, property conditions & facilities
No one was there to meet us when we arrived at the train station even though I emailed three times we had no hot water for a day and a half. The manager seemed a bit overwhelmed though he was a nice enough guy breakfast had a nice view. bathrooms could be cleaner. The best thing about the property was how close it was to restaurants.
Stayed 3 nights in May 2025

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great experience. The staff was great. The hotel is managed by the owner and she was very accommodating. She even offer to keep our luggage in storage after checkout
Stayed 1 night in May 2025

8/10 Good

Gloria

Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Umad

Liked: Cleanliness, staff & service, property conditions & facilities
The hosts were extremely friendly and hospitable!
Stayed 1 night in Apr 2025

10/10 Excellent

Beau

Stayed 2 nights in Mar 2025

10/10 Excellent

Juan

Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
They have HOT shower, clean beds, good wifi, and it’s right next to the main square and the ticket center for Machu Picchu
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Stayed 1 night in Mar 2025

10/10 Excellent

Ruby, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025