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Biltmore Madinah Hotel

5.0 star property
Luxury hotel with 3 restaurants, 8-minute walk to Prophet's Mosque

Photo gallery for Biltmore Madinah Hotel

Hypo-allergenic bedding, minibar, in-room safe, desk
Meeting facility
Fitness facility
Front of property
55-inch Smart TV with satellite channels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
Northern Central Area, Al Masjid Al Nabawi Al Sharief, Madinah
  • Place, Prophet's Mosque
    ‪5 min walk‬
  • Place, The Green Dome
    ‪5 min walk‬
  • Place, Al-Baqi Cemetery
    ‪5 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪16 min drive‬

Room options

About the area

Madinah

A luxury stay in the heart of Madinah awaits you at Biltmore Madinah Hotel. Within just a 10-minute stroll, you'll find The Green Dome and Al-Baqi Cemetery. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .For a bite to eat, you can stop by one of the hotel's 3 restaurants. Meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Madinah City Center hotel, you'll be 0.7 km (0.4 mi) from Prophet's Mosque and 4.3 km (2.7 mi) from Quba Mosque.

What's nearby

  • Prophet's Mosque - 5 min walk - 0.5 km
  • The Green Dome - 5 min walk - 0.5 km
  • Al-Baqi Cemetery - 5 min walk - 0.5 km
  • Masjid Al Ghamamah - 10 min walk - 0.9 km
  • New Bilal Market - 13 min walk - 1.2 km

Getting around

  • Madinah Station - 20 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 22 min drive

Restaurants

  • ‪Al-Marwa restaurant | مطعم المروة - ‬2 min walk
  • ‪Cafe Najd - ‬4 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪Najd Cafe | مقهى نجد - ‬4 min walk

About this property

Biltmore Madinah Hotel

Luxury hotel with 3 restaurants, 8-minute walk to Prophet's Mosque
There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. A health club, multilingual staff, and gift shops/newsstands are also featured at the luxury Biltmore Madinah Hotel. The hotel can provide concierge services and wedding services. Free self parking and valet parking are available. A complete renovation of Biltmore Madinah Hotel was completed in February 2025.

Smoking is allowed in designated areas at this 5-star Madinah hotel.

  • 328 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Locker space
  • Coffee shop
Biltmore Madinah Hotel offers 328 air-conditioned accommodations with minibars and espresso makers. 55-inch Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free covered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Al Ansar Restaurant

Things to do

  • Health club
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - February 2025

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Biltmore Madinah Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 350.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number 10007189

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Oberoi Madina Hotel Medina
Oberoi Madina Hotel
Oberoi Madina Medina
Oberoi Madina
The Oberoi Madina
The Oberoi, Madina Hotel
The Oberoi, Madina Madinah
The Oberoi, Madina Hotel Madinah

Frequently asked questions

What is the cancellation policy at Biltmore Madinah Hotel?

Biltmore Madinah Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Biltmore Madinah Hotel?

Yep, Biltmore Madinah Hotel has a free self car park and free valet parking.

Is there a free airport shuttle available at Biltmore Madinah Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Biltmore Madinah Hotel?

Yep, Biltmore Madinah Hotel has 3 restaurants.

What time are check-in & check-out at Biltmore Madinah Hotel?

Check-in begins at 4:00 PM. Check-out time is 2:00 PM.

Are pets allowed at Biltmore Madinah Hotel?

No, pets and service animals are not allowed.

Biltmore Madinah Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 69 out of 88 reviews
Rating 8 - Good. 13 out of 88 reviews
Rating 6 - Okay. 3 out of 88 reviews
Rating 4 - Poor. 2 out of 88 reviews
Rating 2 - Terrible. 1 out of 88 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Khawaja Nimr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Abdulsalam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Hossam Mostafa, new york

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark, Marina del Rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Madinah has only recently opened to non-Muslim travelers. It is a beautiful city and an incredible experience to be able to stay so close to the Prophet's Mosque. My view of the mosque and courtyard from my room was incredible. The hotel itself is very classy. Well-appointed and comfortable rooms. Incredible breakfasts. It was a privilege to stay here.
Stayed 2 nights in Jul 2025

10/10 Excellent

ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at The Oberoi, Madina was nothing short of exceptional. From the moment I arrived, the hospitality and warmth of the staff made me feel welcome and at home. The hotel’s location is truly unmatched – just steps away from the Prophet’s Mosque – making it not only convenient but also spiritually uplifting. The rooms are immaculate, spacious, and luxuriously comfortable, with every detail thoughtfully designed to provide both elegance and peace of mind. The view of the Holy Mosque from the room was breathtaking and truly added to the serenity of my visit. Dining at The Oberoi was another highlight – the variety, freshness, and quality of food exceeded expectations. Whether for breakfast, lunch, or dinner, the restaurants offered an excellent selection of international and local cuisine, served with genuine care and attention. What really sets this hotel apart, however, is the service. Every staff member I interacted with was courteous, professional, and went above and beyond to make my stay perfect. Their attentiveness and kindness reflect the true spirit of hospitality. In every way, The Oberoi, Madina, is a blend of luxury, comfort, and spiritual closeness. It is without a doubt one of the finest places to stay in the holy city, and I would wholeheartedly recommend it to anyone visiting Madina. Loved it ⭐⭐⭐⭐⭐
Stayed 3 nights in Aug 2025

10/10 Excellent

Ahmed Amer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will make sure to return
Stayed 3 nights in Aug 2025

10/10 Excellent

ABDULLAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old is Gold

Stay was amazing and hotel building is old but it was really amazing in terms of cleanliness and service . Plus staff was extremely friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

hend

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service amazing food walking distance from mosque. I am really impressed with the overall experience!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Aousama, Cape Town

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would rate this hotel as a 6 stars Hotel without any hesitation. The staff, Services and the follow up to make sure you have a comfortable stay. Kudos to management and Staff.
Stayed 5 nights in Jul 2025

10/10 Excellent

Mohamed, south river

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels
Stayed 4 nights in Mar 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Mar 2025

10/10 Excellent

Nazirhussein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Ayob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

sami

Stayed 4 nights in Feb 2025

10/10 Excellent

Nadeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding experience- from staff to phenomenal spread at the breakfast and dinner buffet. The food was beautifully presented and incredibly delicious.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sue

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place ever!
Stayed 3 nights in Dec 2024

10/10 Excellent

ABDUL, RICHMOND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and delicious food
Stayed 4 nights in Dec 2024

10/10 Excellent

Mohamed

Enjoy service and food
Stayed 2 nights in Nov 2024

10/10 Excellent

Nawaz

Everything was just excellent but we found the room very compact for the price we paid
Stayed 3 nights in Nov 2024

10/10 Excellent

Ayesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

mashaAllah

I want to thank the employees at this hotel for making this stay for me and my mom absolutely perfect. When we arrived at the hotel, we were greeted by two employees that helped us with our Nusuk app. They provided a wheelchair for my mom and one man (I wish I could remember his name ) personally guided us to the entrance of the masjid. I would recommend getting breakfast as well as dinner at the hotel. The food and the customer service is wonderful. May Allah reward all the employees at this hotel for helping us, especially the two gentlemen who helped us immediately upon arrival. We will never forget you and Inshallah we hope to see you again. I highly recommend this hotel because of location, cleanliness and wonderful staff.
Stayed 3 nights in May 2024

10/10 Excellent

Nayyar

Stayed 3 nights in Aug 2024

10/10 Excellent

Irman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, meters from Masjid Al Nabawi. Great staff, one of the cleanest hotels I have ever stayed at.
Stayed 1 night in Apr 2024

10/10 Excellent

Nourhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing.
Stayed 2 nights in Feb 2024

10/10 Excellent

Seraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best one i have stayed in.
Stayed 1 night in Feb 2024